Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
Les chambres sont correctes. le petit déjeuner est par contre presque inexistant. le petit déjeuner est presque inexistant.
Bien situé - Personnel serviable - Chambre correcte - Propreté correcte - Confort (matelas, bruit) moyen. Petite déjeuner très light et chambre mal isloée
Le personnel était super, très serviable
localisation de l'hôtel chambre avec lit Queen réservé par Booking.com mais j'avais demandé King. Alors, ils nous ont changé de chambre et celle-ci avait des problème de toilettes qui a fallu l'intervention de 3 personnes avant d'être réparé
Love the architecture.
Location, it was central Room was small and outdated Facilities non existent Restaurant was meh
Clean and comfortable room that was a great value for the money.
The bed was extremely uncomfortable.
The architecture, design, choice of furnishings and keeping the existing bank for a backdrop is a nice touch. The room (610) was quite nice and comfortable. The staff were all very professional but Jo Ann in the bar was wonderful. The only improvement possible would be the in-hotel restaurant. To be quite frank, the quality was not so good and the portions small when compared to every other place we dined in and around the French Quarter of equal or lesser price. Your meal pricing (we first tried breakfast and then stopped-) was also at the top of the cost range we experienced in and outside the French Quarter. Had the quality and quantity been better we would have happily spent more time in your restaurant. In our opinion, correct this and you'll have the perfect hotel.
Location, Value, Staff. We walked to the Riverwalk Outlets, Dragos, Harrahs Casino, Aquarium. We got a cab ride to the French Quarter and Bourbon St. The hotel was very clean and the suite was very spacious with 2 TV's. I loved the rich history of the building. It was originally a bank and still has the vault, teller service windows, etc on the lobby. VERY noisy. I could hear a lot of hallway noise. Also, it may have just been the night we stayed (Thursday) but at 4:30 AM the city came down Poydras to empty the dumpsters (very loud) and it woke the toddler (sigh). That can possibly be chalked up to wrong place, wrong time but just be aware if you're staying on a Thursday night. Parking was too expensive but to be fair that's ALL hotels in the area. The hotel was once a bank so there are very few (if any) extras...no roomservice, no spa, etc.
I booked this hotel in April 2014 for my trip in November 2014... i confirmed two days before my trip and everything was all set. We arrived and the lady behind the desk said there was a letter that was left for her that stated we needed to be sent to another hotel. No reason given and she wouldn't let us see the letter...ok... so we went to the other hotel which was conveniently located right in the middle of the French quarters... upon arrival we were told that they had no offiliation with the whitney nor do they know why we were sent there...after telling us we had to pay triple what the Whitney charged I explained that was not far to us...i was willing to pay the same rate as the Whitney but I was certainly not paying triple! One of the managers came out and accommodated us with a free night! Therefore I recommend taking your business to the Bourbon Orleans hotel!
The staff was absolutely amazing. The location wasn't bad. Nothing special, but not bad. The rooms were TINY. The furniture in the rooms were pretty chewed up. There really weren't any extra amenities. It's expensive for what you get. For about $10 more, you can get a bigger room at a hotel that is closer to the French Quarter. Yeah, the staff was great, but I don't pay extra for helpful staff.
Very helpfull people, very clean, and perfect room All is perfect
We just expected a little better than what we got. Expected the sweet to be a little sweeter
Decent location, clean, nice bathrooms. Of the three prepaid rooms our group booked far in advance, only two were available and there was no roll-away bed available for the room in which three people were staying. One couple in our group had to take a taxi across town after about 20-30 minutes of searching for an open room. One person in the room sans roll-away bed had to sleep on the floor. The following day, another room was made available, however, no one from the hotel informed the group in the room without the roll-away that they needed to more their belongings until after everyone was out and about for the day. The hotel called us throughout the day, interrupting our plans. The manager was very rude and didn't seem to understand that the hotel was interfering with plans made months in advance. Eventually, we were bothered so constantly that some members of the group returned to resolve the situation in person. Overall a very bad experience. I have traveled quite a bit, and my experience at this hotel is the worst that comes to mind.
Impeccable Le stationnement pour la nuit le prix de location est ridicule pour 40 $ la nuit
La chambre, le lit Ils m'avaient confirmé, suite à ma demande, une chambre fumeur. Arrivée à l'hôtel, ils l'avaient louée ! a peine une excuse, personnel très peu aimable. De plus, beaucoup trop de monde dans cet hotel, c'est la panique !
La chambre était très agréable, avec un lit confortable. Pratique pour se rendre dans le quartier français La vue n'était pas terrible. Toutes les prestations supplémentaires étaient chères tels que la connexion wi-fi, l' accès au club de remise en forme, le parking, etc.
La décoration, le lieu de l'hotel (à deux pas du quartier français), et le quartier même (centre financier) la taille de la chambre (nous étions très serrés), la hauteur du plafond et la vue sur la rue (la fenêtre étant très basse). Il semble que les chambres des 4 premiers étages de l'hotel soient étroites. De même, les lits ne sont pas très confortables et le décor bon marché. Le pire, c'est qu'à 1 heure du matin a retentie l'alarme incendie dont la pile était usée. Il a fallu 3/4 d'heure pour régler ce problème avec un agent de l'hotel venu remplacer la pile, et nous n'avons jamais reçu d'excuse de qui que ce soit à ce sujet. C'est honteux.
Le personnel était fantastique ! J'ai été accueilli avec le sourire partout. En outre, la situation était parfaite et le prix était juste! Je crois que j'ai trouvé mon nouveau chez moi à chaque fois que je visite la Nouvelle-Orléans. Il n'y a rien du tout
simply superb, nice visual, great staff, very comfortable, nearby the points of interest. ...and a great summer deal for the rooms nothing...but the parking was a bit awkward, even with the valet. but not terrible
The helped helped secure my motorcycle in a safe place during my stay. It meant a lot to me!
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
It does maintain the Marriott standards The hallways are noisy at night
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Great location. Close to everything in the French Quarter. Friendly and helpful staff
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Prés du quartier Français, mais dans un quartier calme, bel hotel, bel chambre, personnel courtois, un trés bon séjour. Parking payant, petit-déjeuné correct sans plus
emplacement poussière dans la chambre et propreté et bruyant
Pc gratuit à disposition Petit déjeuner déplorable !
L'hôtel est a distance de marche de la majorité des attractions: Cartier français, stade de football, Frenchman street... Le personnel est accueillant et sympathique. Les concierges sont de bons conseils pour les activités selon vos intérêts et Jaason le bartender est absolument fantastique. Le déjeuner est inclus et très bon pour un buffet d'hôtel. Il est situé assez près des rues principales pour faire la fête tout en étant suffisamment à l'écart pour ne pas être déranger par les fêtards lorsqu'on veut une bonne nuit de repos. La piscine est petite mais très agréable. L'aire climatisé est parfois un peu forte.
Le hall. Le patio. Les petits dejeuners.la situation de l' hotel. Climatisation trop froide dans les couloirs.
Très bien placé, très belles chambres, petit dejeuner super, Internet dispo, piscine
tranquille, situé à distance raisonnable des quartiers à visiter. Breakfast un peu cher et pas de café dans les chambres
Le cadre et la proximité des activités le bruit des blocs de climatisations, les finitions mal faites, pas d'effort pour le francais
Infrastructure générale, équipement et propreté de la chambre et de l'hotêl en général. Emplacement idéal tout proche du coeur de New Orleans tout en étant dans un quartier calme. Super petit déjeuner, beaucoup de choix et cadre agréable. Salle de Fitness et petite piscine ouverte ... rien à dire, adresse à retenir. Si on arrive en voiture, on est confronté à un problème de parking. L'hôtel n'y est probablement pour rien mais quant don doit payer 72$ pour une nuit plus 23$ pour le parking, ça fait cher!
Chambre spatieuse le petit déjeûner manque de produits frais.
le petit déjeuner, la grandeur des chambres, la situation géographique la piscine très petite
Hôtel ancien et agréable, proche du quartier français, parfais pour sortir le soir et pour faire du shopping. La piscine peu visitée est bien sympathique. Wifi payant, et à la journée : un peu cher pour faire quelques recherches touristiques !!!
C'était près de chaque événement auquel j'assistais ce week-end là. Le personnel était très sympathique. Les formalités d'enregistrement et de départ était aussi super, aucune attente.
When we arrived door service was great but the front desk lady was very disrespectful. We arrived a couple hours early before our original check in time at 3 and it seemed like she was bothered by a previous incident. No eye contact and we could barely hear her speak because she spoke so low. The overall stay was mediocre, the last night fire alarms continued to go off through out the night making it extremely hard to get a good rest.
The beds and bedding. The quality of the breakfast. The fact that the restaurant didn't open till 7:00 am. The monring we ate there, it opened at 7:05 and we didn't get out of there till 7:45, which made us late for our meetings. Most business people want to get in and out for breakfast and are not very concerned about a gormet experience. The should open by at least 6:30 am.
Comfort and near all I was disappointed when I was not given comp. Breakfast for the 3 nights I stayed
I thoroughly enjoyed my first trip to New Orleans, and our lodging was a big part of it. The room was clean, very comfortable bed. All of the staff was very helpful, the concierge gave us many tips.
comfortable bed no complimentary internet access in business center and no complimentary coffee in the morning
Very close to convention center and Harrah's Casino. Excellent location for business. Room service not very effective. Hotel restaurant staff not efficient enough(they act slow).
drink machine not cooled-hot drinks
We enjoyed staying at the Omni. Very comfortable beds, courteous staff. Hotel is located away from all the hustle and bustle but still within walking distance of everything. There was an outlet center right across the street which was great too.
The hotel was clean with comfortable rooms with a good location to walk to various sites around New Orleans. No open restaurant, complimentary coffee in the lobby you pay for, despite their advertisment they are not attached to the casino to name a few.
location, near the congress centre
Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
our room have city view instead of magnificient river view that is a very big inconvenient as we were faced close buildings in front of us. the staff was not at all flexible to change our room even with my Gold card preffered Guest.
I really like the proximity to shopping, restaurants, and the aquarium. The restaurant was closed
I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley. That we couldn't stay longer this time.
Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
nice location. rooms were clean and no musty odor(its new Orleans) ended up booking through a 3rd party to get room, not a normal process. they did well however.
the beds were very comfortable no
The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.