Hôtels près de Harrah's Casino - Nouvelle-Orléans

Points positifs: Personnel remarquable. Très bien situé, près du quartier français. Belle vue. Chambre confortable.

Points positifs: Une belle vue sur le pont et la rivière et une chambre élégante

Points négatifs: Le parking coûte cher mais comme les autres parkings d'hôtel. Nous avons utilisé le Pan American

Points positifs: Super endroit où séjourner

Points positifs: Very nice room with comfortable beds. Great value as we stayed on a monday night...perfect location at christmas time to visit for the night...not much happening in the restaurant and lounge..parking a bit high but parked in pay lot next door which allowed us to park at other lots around downtown for the 24 hour period

Points négatifs: no free parking

Points positifs: The staff was excellent. Very friendly and accommodating.

Points positifs: Not much

Points négatifs: A/ c didn't work had to sweat all night an the price we paid was a rip off

Points positifs: People were very friendly and knew how to get someone around the city. Room was very nice.

Points négatifs: Our room was very hot. We had to get a fan and that didn't help much and I am cold natured. Vent in bathroom did not work and tv controller did not work.

Points négatifs: Room service food was not satisfactory, and would not recommend anyone order from there.

Points positifs: Le personnel était merveilleux, la chambre était spacieuse, la salle de bains luxueuse et l'emplacement était excellent pour accéder au quartier français et au berges du fleuve.

Points négatifs: Le stationnement est toujours cher à la Nouvelle Orléans. Le personnel du service de voiturage était très courtois et attentionné. Ils ont contribué à rendre le coût plus supportable.

Points positifs: We enjoyed staying at the Omni. Very comfortable beds, courteous staff. Hotel is located away from all the hustle and bustle but still within walking distance of everything. There was an outlet center right across the street which was great too.

Points positifs: Just outside the French Quarter

Points négatifs: Parking

Points positifs: Very convenient location - right across from the Riverwalk and down the street from Harrah's, Fulton Alley, and the Convention Center. Hotel was clean and staff was very friendly. Didn't try the restaurant downstairs as my fiance and I were out and about most of the day. I would definitely stay here again!

Points négatifs: The door to our bathroom was positioned in such a way that there was a huge gap between the wall and the door. When you were taking a shower, steam could escape and if you were in there long enough, the fire alarm would go off. That was a pain, but other than that, it was a wonderful stay!

Points positifs: Everything. Omni always rules

Points négatifs: Everything was exceptional

Points négatifs: It would have been helpful to have clear instructions regarding the fact that an airport shuttle should be booked 24 hours in advance. I was not aware and had to order a cab.

Points positifs: When you first walk into the Omni Riverfront the lobby is very very upscale with the bar being right there also the staff was excellent with William at the bar and I know I'm going to say her name wrong but we checked in later in the evening and raylon was absolutely the best and we do a fair amount of traveling and she was absolutely friendly and fantastic she almost made me cancel my other reservations for the rest of my stay to stay at the Omni Riverfront they are blessed to have her

Points négatifs: Everything was perfect

Points négatifs: When we arrived door service was great but the front desk lady was very disrespectful. We arrived a couple hours early before our original check in time at 3 and it seemed like she was bothered by a previous incident. No eye contact and we could barely hear her speak because she spoke so low. The overall stay was mediocre, the last night fire alarms continued to go off through out the night making it extremely hard to get a good rest.

Points positifs: It was clean, comfortable, and the staff members were very kind and helpful.

Points positifs: Very nice helpful staff! Everything we wanted to see and do was pretty much within walking distace. It was nie to have a mall across the street!!!

Points positifs: Overall the room was nice, the staff was friendly, and the building and our room were very clean.

Points négatifs: We had booked a deluxe king size room and when we got to our room it was two double beds. The woman that checked us in had made no mention of the fact tat it wasn't what we reserved. When we called down to switch they told us there was none available. We had only booked the hotel because we wanted a king or queen size bed and had made the reservation selecting that option 2 hours before arriving.

Points positifs: I thoroughly enjoyed my first trip to New Orleans, and our lodging was a big part of it. The room was clean, very comfortable bed. All of the staff was very helpful, the concierge gave us many tips.

Points positifs: Bel hôtel, très bien situé

Points positifs: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.

Points négatifs: Small room

Points positifs: Great location. Close to everything in the French Quarter. Friendly and helpful staff

Points positifs: Location was great facilities well-maintained kid-friendly has a pool and it has a gym

Points négatifs: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet

Points positifs: The Bed was very comfortable, liked the linens too.

Points négatifs: A/c was intense when on, room got muggy when off. Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.

Points positifs: large rooms, view of river, lighted pool, nice lobby, locations

Points négatifs: not crazy about wifi in room.. took fee off the bill but was confusing.

Points positifs: I like that we upgraded to the corner room on the 35th floor.

Points négatifs: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.

Points positifs: Room was nice and comfortable, looked to be recently remodeled.

Points négatifs: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.

Points positifs: Perfect location to explore new orleans

Points négatifs: The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!

Points négatifs: Parking

Points négatifs: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.

Points positifs: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage

Points négatifs: No kitchen appliances in room, expensive breakfast

Points positifs: La décoration et la vue

Points négatifs: L'odeur de les serviettes de bain étaient comme dans une chambre fumeurs

Points positifs: I love the location and the luxury part of the hotel.

Points négatifs: The expensive parking.

Points positifs: The location

Points négatifs: I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.

Points négatifs: There isn't self parking, valet only I upgraded my stay to include free Breakfast but wasn't worth it

Points positifs: They gave us a King rm instead of a double that we booked , we had 3kids with us. No double rms available so they upgraded us to a suite and gave us roll aways for the kids. Room was gorgeous,49th floor with wall of windows (amazing view of city and river) plus gave us a $100 in house credit. Totally made up for their mistake. Hotel and location was great.

Points négatifs: Parking was $43 per nt

Points positifs: Staff was awesome. They were always helpful and super nice. Great customer service. Perfect location to most everything we wanted to see.

Points négatifs: Strange smell in room. Not bad but not good either. Could have used a room freshener. The bathroom is a bit small. We kept hitting the wall with the door each time we opened it.

Points positifs: Overall the hotel is clean and the service is what you would expect.

Points négatifs: Food offering was very mediocre or non-existent. I have never seen a 50-story hotel that did not have a dinner restaurant. At the end Of the day there is only the food in the bar....no menu except the bar menu which is very limited. The 2d floor dining for lunch and breakfast was only mediocre.

Points négatifs: Got to the front desk to check in and they told me they never received my booking info but my payment was paid in full then they told me all rooms were filled so I had to find another hotel near by but it wasn't to the quality which took 5 hours to process and wasn't compensated anything for their mishap so I will never use the Ahoma.com service again

Points positifs: Room was excellent and very comfortable view was spectacular

Points négatifs: I was ticked right off at the $48 parking charge. I likely won't be back. I would rather this information be included right up front when booking.

Points négatifs: Very poor insulation between rooms. We had to move from our first room, as it sounded like our neighbors were inside our room. In our second room we backed into the elevators and heard that constantly, but it was better than loud voices.

Points positifs: The hotel is in a great location and the lobby is nice

Points négatifs: The hotel was overbooked the first night. They told us upon check in that our room would be ready in about 20 mins as it was being cleaned. It wasn't ready until midnight. The room we had reserved was a double room, they ended up giving us a king room that had been smoked in by the prior guests (there were still ashes in the bathtub). We asked if they could send up a cot - which never arrived. Luckily the second night they switched our rooms. Overall we were pretty disappointed.

Points positifs: Where able to check in early and get our room. Very friendly staff