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Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
It does maintain the Marriott standards The hallways are noisy at night
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Great location. Close to everything in the French Quarter. Friendly and helpful staff
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
A proximité du casino, de Bourbon Street et de restaurants. L'air conditionné ne marchait pas. Nous avons donc dû appeler plusieurs fois pour que ce soit réparé. Ca n'a pas duré longtemps après que ce soit amélioré. Nous avons dû rappeler." Ca n'a jamais été réparé.
La chambre était très agréable, avec un lit confortable. Pratique pour se rendre dans le quartier français La vue n'était pas terrible. Toutes les prestations supplémentaires étaient chères tels que la connexion wi-fi, l' accès au club de remise en forme, le parking, etc.
Impeccable Le stationnement pour la nuit le prix de location est ridicule pour 40 $ la nuit
La chambre, le lit Ils m'avaient confirmé, suite à ma demande, une chambre fumeur. Arrivée à l'hôtel, ils l'avaient louée ! a peine une excuse, personnel très peu aimable. De plus, beaucoup trop de monde dans cet hotel, c'est la panique !
I really like the proximity to shopping, restaurants, and the aquarium. The restaurant was closed
Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
the beds were very comfortable no
The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.
our room have city view instead of magnificient river view that is a very big inconvenient as we were faced close buildings in front of us. the staff was not at all flexible to change our room even with my Gold card preffered Guest.
When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley. That we couldn't stay longer this time.
nice location. rooms were clean and no musty odor(its new Orleans) ended up booking through a 3rd party to get room, not a normal process. they did well however.
I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
J'ai apprécié la situation à deux pas du quartier français. I have enjoyed situation of this hotel near french quarter. La chambre pas faite tous les jours. The room have not been made every day. Le petit déjeuner n'en est pas un. The breakfast is not one.
Le personnel était fantastique ! J'ai été accueilli avec le sourire partout. En outre, la situation était parfaite et le prix était juste! Je crois que j'ai trouvé mon nouveau chez moi à chaque fois que je visite la Nouvelle-Orléans. Il n'y a rien du tout
La décoration, le lieu de l'hotel (à deux pas du quartier français), et le quartier même (centre financier) la taille de la chambre (nous étions très serrés), la hauteur du plafond et la vue sur la rue (la fenêtre étant très basse). Il semble que les chambres des 4 premiers étages de l'hotel soient étroites. De même, les lits ne sont pas très confortables et le décor bon marché. Le pire, c'est qu'à 1 heure du matin a retentie l'alarme incendie dont la pile était usée. Il a fallu 3/4 d'heure pour régler ce problème avec un agent de l'hotel venu remplacer la pile, et nous n'avons jamais reçu d'excuse de qui que ce soit à ce sujet. C'est honteux.
Staff is friendly and attentive. ELEVATORS are a disaster. I've stayed here twice in the last 6 months and the elevators don't work. Check out time is a DISASTER....20-30 minute waits for elevator. No turn down service the first night.
They exceeded my expectations! This is definitely one of the bed hotels I have ever stayed at! Everything was perfect!!!
Staff and size of room Not enough light in dressing/closet area or magnifying mirror in bathroom. Bed too soft and too big.
Got charged for things that previous tenants had removed from mini bar
Best stay at a hotel that I have ever had!! There was not one negative thing!
The room was very big. Large bathroom, seating area, and desk area. For a 4.5 star hotel, I was shocked that there were no towels in the room when we went to shower. The ice bucket was not emptied or the coffee maker. There are a lot of options in New Orleans, and I don't think this was the best bang for the buck.
The hotel staff was amazing! They upgraded our room to a suite and went above and beyond to exceed our expectations. I was very impressed! The room was beautiful, I can't wait to stay here again! No, we loved everything about this hotel!
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The property is spectacular, but what sets it apart are the wonderful staff members there. Everyone from the doorman to the maid made me feel like I was am honored guest. Highly recommend this property!!! Not a thing!
The room and common areas were fantastic. I mean fantastic. What a way to celebrate birthdays and off to college. Even more spectacular was the staff -- especially the front desk personnel. Without a doubt -- TOP NOTCH. Making the personal connection Not a thing. And I mean not a thing. While the room may have needed a little TLC (guests can be very hard on a room), my goodness. This stay will be a permanent family memory. THANK YOU! We will enthusiastically recommend this property.
Very close to convention center and Harrah's Casino. Excellent location for business. Room service not very effective. Hotel restaurant staff not efficient enough(they act slow).
comfortable bed no complimentary internet access in business center and no complimentary coffee in the morning
We enjoyed staying at the Omni. Very comfortable beds, courteous staff. Hotel is located away from all the hustle and bustle but still within walking distance of everything. There was an outlet center right across the street which was great too.
I thoroughly enjoyed my first trip to New Orleans, and our lodging was a big part of it. The room was clean, very comfortable bed. All of the staff was very helpful, the concierge gave us many tips.
The beds and bedding. The quality of the breakfast. The fact that the restaurant didn't open till 7:00 am. The monring we ate there, it opened at 7:05 and we didn't get out of there till 7:45, which made us late for our meetings. Most business people want to get in and out for breakfast and are not very concerned about a gormet experience. The should open by at least 6:30 am.
Comfort and near all I was disappointed when I was not given comp. Breakfast for the 3 nights I stayed
The hotel was clean with comfortable rooms with a good location to walk to various sites around New Orleans. No open restaurant, complimentary coffee in the lobby you pay for, despite their advertisment they are not attached to the casino to name a few.
location, near the congress centre
drink machine not cooled-hot drinks
When we arrived door service was great but the front desk lady was very disrespectful. We arrived a couple hours early before our original check in time at 3 and it seemed like she was bothered by a previous incident. No eye contact and we could barely hear her speak because she spoke so low. The overall stay was mediocre, the last night fire alarms continued to go off through out the night making it extremely hard to get a good rest.
Les chambres sont correctes. le petit déjeuner est par contre presque inexistant. le petit déjeuner est presque inexistant.
Le personnel était super, très serviable
localisation de l'hôtel chambre avec lit Queen réservé par Booking.com mais j'avais demandé King. Alors, ils nous ont changé de chambre et celle-ci avait des problème de toilettes qui a fallu l'intervention de 3 personnes avant d'être réparé
Bien situé - Personnel serviable - Chambre correcte - Propreté correcte - Confort (matelas, bruit) moyen. Petite déjeuner très light et chambre mal isloée
Very classy and great location. Staff was helpful and friendly. Bed was super comfortable! Little expensive
Nice interiors and free bottled water. They have good beds though, that was a plus. Very poor facilities, in this day and age, no free wifi is just not OK, its a dealbreaker. Its not like they are not charging enough for the room, plus wifi does not cost a lot anyways! And whats with the $45 valet per night? Do they wash your car and paint it?? We thought it was fleecing as they knew that parking is an issue around that neighborhood. Overall just OK place, not worth the effort to stay here.
The location was perfect for us. Not too much congestion, but close enough to walk to the French Quarter and other shops. I also like the decor of the hotel and the beds are very comfortable. No fault of the hotel, but at wee hours in the morning, our drunk neighbors were very very loud in the halls and in their rooms. More sound proofing would be greatly appreciated.
I was extremely disappointed in my stay at the W. I will never stay at another W again. It was not worth the 200 I paid per night.
Contemporary look, friendly staff, comfort Lack of food options and different times of the day
decore style, great location- most things in walking distance, safe, good value. No exhaust fans in bathroom, pool is deceiving from pics, much smaller in person.
I liked how clean and modern it was. It was very expensive for what we got. The only parking they had was valet and it was 47$ a night. After paying 415 for the room seems really steep. We were also really crunched for time Sunday am and had to wait about 20 minutes to get our car which was frustrating. When they tell you to call ten minutes ahead to have your car ready for you.
Location was superb, room were clean, and staff were excellent. Pillows were a bit hard to make comfortable.
This trip was my first time to the south, and the staff at Le Meridien were very polite and professional. Everywhere from the bell hop during the day, to the bartender at night, to the front desk reception. The in-room service was excellent, the food and wine hit the spot. The location was a bit farther from the convention center then I anticipated but it was nice to have a little stroll to and from the conference to the hotel. I really like the decor at Le Meridien. The pool and gym were fantastic! I did not like how expensive the in-room service fee is. I was charged $4 fee plus another $10 fee, both labeled as in-room service fee's to order dinner up to my room.
friendly, Luxe, design
One of the best staff and facilites I have ever stayed at. The staff are incredibly helpful and friendly. I was blown away by the service. If I had to pick something, I didn't like the pillows. Too hard, but that's just me.
The beds were Awesome! Very comfortable. Wet spot on the floor of the room. Bathtub a little dated.
L'hôtel est a distance de marche de la majorité des attractions: Cartier français, stade de football, Frenchman street... Le personnel est accueillant et sympathique. Les concierges sont de bons conseils pour les activités selon vos intérêts et Jaason le bartender est absolument fantastique. Le déjeuner est inclus et très bon pour un buffet d'hôtel. Il est situé assez près des rues principales pour faire la fête tout en étant suffisamment à l'écart pour ne pas être déranger par les fêtards lorsqu'on veut une bonne nuit de repos. La piscine est petite mais très agréable. L'aire climatisé est parfois un peu forte.
tranquille, situé à distance raisonnable des quartiers à visiter. Breakfast un peu cher et pas de café dans les chambres
Le cadre et la proximité des activités le bruit des blocs de climatisations, les finitions mal faites, pas d'effort pour le francais
Le hall. Le patio. Les petits dejeuners.la situation de l' hotel. Climatisation trop froide dans les couloirs.
Chambre spatieuse le petit déjeûner manque de produits frais.
emplacement poussière dans la chambre et propreté et bruyant
le petit déjeuner, la grandeur des chambres, la situation géographique la piscine très petite
Très bien placé, très belles chambres, petit dejeuner super, Internet dispo, piscine
Pc gratuit à disposition Petit déjeuner déplorable !
Prés du quartier Français, mais dans un quartier calme, bel hotel, bel chambre, personnel courtois, un trés bon séjour. Parking payant, petit-déjeuné correct sans plus
Infrastructure générale, équipement et propreté de la chambre et de l'hotêl en général. Emplacement idéal tout proche du coeur de New Orleans tout en étant dans un quartier calme. Super petit déjeuner, beaucoup de choix et cadre agréable. Salle de Fitness et petite piscine ouverte ... rien à dire, adresse à retenir. Si on arrive en voiture, on est confronté à un problème de parking. L'hôtel n'y est probablement pour rien mais quant don doit payer 72$ pour une nuit plus 23$ pour le parking, ça fait cher!
Très bel hôtel, très proche et espace calme Pas exactement au quartier français mais ce certainement pas loin
J'ai tout aimé dans cet hôtel. Très près de tout et le personnel était génial
Rien Chambres méritant une rénovation, sombres et mal insonorisées. Personnel nul. 10 min d'attente au breakfast quand la moitié des tables sont libres. A oublier