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Great location and staff. The valet parking crew was very professional and courteous. Olga at the bar was a pleasure to talk too. I liked the modern decor as well. I would recommend this hotel most of the time. Walls are thin--I could hear people talking on both sides of my room. I imagine it has something to do with being an old building. Fortunately it didn't last long, however, if you are there for any kind of festival where there will be a lot of late night partying (it's near Bourbon street so this may happen quite a bit), I'd recommend being one of them instead and not assuming a good night sleep.
Pas grand chose. - Accueil très froid. Ça sent l"humidité dans les corridors. Aucun service de restauration sauf une machine distributrice.
efficacité du service du personnel de l'hôtel, chambre nickel, le non respect des clients du sommeil des gens quand ils rentrent tard dans la nuit ( cris et bruits dans le couloir)
Excellent emplacement, bel hotel, patio magnifique avec piscine, a un bloc de la rue Bourbon très animée. Endroit Sympas Notre chambre N°602,était sans fenetre au rez de chaussée,pas très bien agençée, clim très bruyante, pas de table ou bureau, pas de frigo;d'autres chambres sont probablement mieux.
Proximite des clubs de jazz Petit dejeuner sommaire
Un des hotels le moins cher, internet wifi dans le hall et par cable dans les chambres (gratuit), petit dejeuner(cafe, jus d'orange, croissant et donuts) gratuit.Trés bien situé(toulouse street) à coté bourbon street.Il ne vous preleve que le 1er jour sur la carte et le reste à la fin du sejour Parfois un peu de bruit la nuit mais du aux clients donc commun à beaucoup d'hotel !
Le cadre, la petite cour avec la piscine. Réceptionniste très désagréable. Petit déjeuner à améliorer.
Localisation centrale dans le french quarter; parking (vérifier la facture car la comptabilisation des jourées de parking peut être fausse); rapport qualité-prix compte tenu de la localisation géographique. petit déjeuner (choix très limité, viennoiseries médiocres) ; manque d'entretien de l'hôtel (nombreux équipements ne fonctionnant pas dans la chambre : télévision, fermeture des porte fenêtres, lampe de chevet )
la proximité du centre ville et de ses divertissements oui, la piscine est sale et donc inutilisable c'est la raison pour laquelle je note moyen à la rubrique services/équipements
Excellent site dans le vieux carré de la Nouvelle-Orléans.Jardin agréable avec la piscine. Petit déjeuner continental inclus
la localisation géographique trés pratique- le calme prés des animations
Plus que ce à quoi nous nous attendions. Le personnel est super, très bien situé, très bonne nourriture, très bon hôtel! Nous y retournerons chaque fois que nous visitons.
Super chambre. Bon emplacement, et le personnel était incroyable.
La situation et l'agrément de l'hôtel
Sa localisation au coeur du French Quarter Les chambres côté Bourbon Street sont très bruyantes (nombreux bars dans la rue)
emplacement problememajeur : extremement bruyant et impossible de dormir dans les chambres situées du coté Bourbon steet enraison de tpous les cabarets musicaux
La chambre sent là cigarette, ancienne chambre de fumeurs. Les corridors ne sentent pas bon non plus.
Location Staff failed to provide promised services. Plumbing repairs in lobby area and staff demsnded access to our room numerous times. Refused to relocate us
Location was excellent! Staff was friendly. The room was small but sufficient. The bathroom was so small and quite uncomfortable. Furniture old but not bothersome. I wished there were two chairs in the room for convenience. We ended up eating on the floor and using our one chair as a table.
The complimentary breakfast was a beautiful silver tray breakfast in bed. It was a very pleasant surprise. The court yard was beautiful and the room very comfortable. the only negative i have is that they were under construction and started working loudly very early in the morning.
The outlets in my room were almost non-functional. When I tried to plug in an appliance, the plug would wiggle and fall out just enough that it would lose contact and stop working. The TV wouldn't turn on because of this, and I had to plug the hair dryer in next to the door because the outlet in the bathroom didn't work.
The location was great- within a short walk to restaurants and bars, but just far enough from the busy spots to be quiet. The staff was polite and helpful. The room was small but sufficient for 2 people. Parking is valet only about $35 per night plus tax, although you have unlimited in/our privileges. You don't need your car really for the location though. The room was not clean. Stains on the sheets and towels, floor looked filthy, and vomit remains left around the bottom of the toilet. I don't care about how the hotel looks, but cleanliness is a must and this was nowhere near clean. The breakfast is just tea/coffee plus a croissant. That is fine but the croissants were not very good so I recommend getting the coffee then going somewhere for better food.
Warm & very helpful staff Beautiful / Comfortable accomadations Location on Rotal was central to everythjng we could walk to Very clean/ Staff very efficient Serivice of Continental Breakfast a lovely start to our day The Bathroom is a bit small but big soft towels were in abundance
Nice trip back in time with the courtyard. This is on Royal St just one away from the infamous Bourbon St in the French Quarter. Staff was great. Room was clean. Just realize going in that this is an old town with limited opportunities to actually park anywhere except public parking several blocks away. But again, old town blocks so the walking is not bad at all. Elderly and those have difficulty walking will have to watch where you walk the entire time as the sidewalks tends to have sudden drops scattered here and there. Very uneven walking, but again, it is a very old town. I believe no one should ever have to pay $100 a night at any hotel, except for event days and unless it is some palatial suite, so this is a general knock against the hotel industry.
I stayed for six nights in July. Summer prices were excellent, and the location is superb. According to one of the many Haunted New Orleans tours that went by, the Jackson Hotel is one of the most haunted places in NOLA. I heard nothing, spooky or otherwise, in this quiet gem. Small room, but who stays in their room for long when they're staying in the Quarter?
This hotel has a lot of character. Don't expect anything luxury but I really like this hotel. It was clean and comfortable enough for the quarter and the price was half of other hotels. Room 110 is large and secluded in the back. It opens up onto the court yard. The location of this hotel is amazing! Side note: parking is expensive but it's the same everywhere.
We had a beautiful balcony room that we ate our complimentary breakfast on every morning. The bed was enormous and really comfy high ceiling and nice antique looking furniture beautiful court yard friendly concierge staff We didn't have hot water for a couple hours Only one roll of toilet paper stocked in the room at a time I went to use a wash cloth provided for me and there was makeup stains on it that hadn't been fully washed away sofa bed was collapsing at the foot end worker who delivered our breakfast asked for a tip
Great location but not clean at all. I noticed our bed comforters were dirty as well as the sheets. Have a gut feeling they were not changed. Watch out for bed bugs. Management needs to get on how clean the room and bathroom is. The shower had that brown rust on the walls. Personally I would not stay there again.
Le personnel est très agréable. Le cadre est magnifique. Très bien placé. Pas d'eau chaude dans la chambre.
Chambre ok, emplacement Vue romantique sur parking! Petit dej scandaleux vu le prix des chambres:très peu de choix, self service avec une personne au control! Très désagréable, service avec assiette et couverts plastics et pas de place pour s'asseoir( on a pris le PDej dans le hall d'entrée)
Dans le French Quarter Trop bruyant: choisir les chambres superieures qui donnent sur le patio. Petit-Déjeuner lamentable: trés peu de choix, pas de place assise, chambres petites qui pourraient être rénovées
la piscine absence de room service // chb supérieure sans ouverture de fenêtre possible
Très bien à tous points de vue: bien situé dans le quartier Français; chambres spacieuses et bien décorées
Le voiturier n'a rien trouvé de mieux que de casser le rétroviseur de ma voiture de location dans le garage de l'hôtel.Pris en charge sans difficulté par la direction Mme Adrience Monroe.Désagrément et perte de temps inutiles!
tres bon compromis général:situation,qualité,prix,accueil. internet payant au niveau des chambres
Staff was great! Location is excellent. Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
* Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
The beds were the best I had a hard time trying to get my girls to leave The sandwich we got from room service
In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Royal, old-fashioned feel consistent with New Orleans old city. Room was a bit smaller than expected, but sufficient for a couple.
Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Elegance Central for visiting French Quarter Customer-Friendly Historic Small room for Big Price
que des compliments a faire acceuil,decoation, proprete rapport qualite prix excellent aucun aspect negatif
personnel acceuilant breakfast insufisant
prix exhorbitants pour les chambres "interior" (pas de fenêtre). Hôtel très bruyant.
proximité du centre du quartier Français certaines chambres n'ont pas de fenêtre, très bruyant le matin (poubelles ou autres)
le jardin et sa situation en plein milieu du french quarter le petit dej est un peu simple
Staff is wonderful. Courtyards are perfect and the location is great! Would definitely stay here again.
location price furnishings, maintenance level
At first I thought the location was good but at 3am a large group of bums would gather outside of our room fighting,singing,and yelling very loudly-so much that we were scared for our safety. They would not accept our travelocity reservations and tried to charge My credit card again, even though it was already paid for. We did not get the rooms we asked for with two queen beds. The restaurant was closed the entire time we were there too. For the price we paid the tiny room should have had a refrigerator or at least a coffee maker.
My absolute favorite thing was the real shuddered Windows, floor to ceiling that actually opened up to the French quarter. Like you could hang out the window and watch the groups go by on the haunted New Orleans tours. The fact that they stopped in front of my hotel was only slightly nerve racking The room smelled a little like mold and my ears and throat itched all night. Also, the toilet seat was loose and threatened to throw you on the floor everyone you sat on it.
Great service even though the hotel was booked solid for ballgames in town! Awesome doorman/concierge and continental Breakfast~ Breakfast dishes could be a little bit larger - and/or a tray to carry since we had to sit outside to dine~
2 blocks from bourbon
Pool, beds, doorman and location Desk staff and the lose of free breakfast
Hotel room was beautiful. Loved our car was inside the courtyard, safe and close. Can't wait to go back.
Le charme La salle de bain
le patio avec l acces a l;a piscine etait tres sympatique la climatisation ne se reglait pas
le personel est trop bien pour cet hotel,l'emplacement propreté,la clime trop bruyante,la tele des annees 70 dans les chambres, petite dejeuner tres limité ( café + une madeleine)
Situation en plein coeur du French Quarter, le soin apporté aux détails , la cour intérieure et piscine et l' accueil et aide à la réception vraiment exceptionnels.
Hôtel très vieillot, mais, à l'usage, présentant un charme certain. La salle de bain aurait besoin d'un bon coup de rénovation.
L'emplacement est parfait pour visiter la Nouvelle Orléans. Le personnel est accueillant et serviable. Le petit déjeuner inclus pas si fréquent aux us. Les lits queen size sont un peu trop petits pour un couple habitué aux formats européens...
la situation de l'hôtel, sa piscine, l' accueil très agréable * le petit déjeuner n'est pas à la hauteur de l'hôtel; il est très symbolique : café (pas d'autre choix possible) uniquement accompagné d'un jus d'orange et d'un "muffin" ou "danish" avec service très réduit (il faut débarrasser et essuyer soi-même les tables s'il a plu) * le bruit des climatiseurs sur le toit quand on est dans le jardin
Superbe hotel, tres bien place, personnel tres sympathique et de tres bon conseil
le courtyard est vraiment joli, l'emplacement est parfait pas de salle pour le petit déjeuner, c'est soit dans la chambre (petite), soit dans le courtyard, certes joli mais parfois frais et brumeux au petit jour ! certaines chambres sont humides et donnent sur la rue au rez-de-chaussée
Excellent emplacement dans le quartier français, mais dans une partie calme et très sympa. Très appréciable la piscine et le patio pour prendre le petit déj le matin Nous étions logé dans une sorte d'annexe de l'hotel, les autres chambres dans le bâtiment principal doivent certainement être mieux, la notre donnait directement sur la rue au rez de chaussée.
When i made the reservation I was NOT told that I would have to WALK UP 6 FLIGHTS OF STAIRS WITH NO HELP FROM THE STAFF TO CARRY LUGGAGE! Our wifi did not work..our keys did not work..there was a $150.00 deposit that was not told to us until we checked in..We were not expecting that...breakfast was extremely light which was fine but there was no where to eat beside the courtyard and most of the giests occupied that. The location was great..and it was quiet.
The room was a little small but beautifully decorated
Convience to it all. Parking and fast internet right in the middle of all the fun. Kind of a maze. Floor sloped down and so did the bed causing me to have to adjust throughout the night.
Parking was almost 30 dollars a day!
This hotel although updated has an old vibe to it. It was a great place to stay. It is not your Holiday Inn or Hilton, so if you find yourself looking for that sort of thing this is not your place. Every time someone comes back to the hotel or leaves the hotel you will hear it. Including the 5 am return from the bar. Truly it didn't really bother me because I was in New Orleans for crying out loud. I came to expect it. However, if you are someone that needs complete silence and would be bothered by people getting back at all hours of the day then you may want to reconsider Hotel Royal.
The only thing good about this hotel is that is located one block from Bourbon Street. My room was not cleaned even though I requested it. I had to practically beg for clean towels. There was no clock, coffee maker, or remote control for the TV. We were not even told where the included breakfast items would be in the mornings.
Best location for the price in the Quarter. Although I would not suggest it for the fussy, those who want a real French Quarter experience will love it. On first impression room very small and ammenities I am use were missing. After my first walk around I realized what this hotel is really about. We loved it!
the position is very good just in the middle of the french quarter the room was without a window
its in the inthe city of new orleans the rooms are to small. no elevators
The location of the hotel was very good - one block from Bourbon Street and a short walk to most of the city attractions. The room facilities were tatty and in needs of an overhaul. The hotel could be very good - it has huge potential, but lots of little things let it down. The bed was not that comfy - in fact some of the slats under the bed had been broken, the bathroom facilities were dated (and in poor maintenance), the hanging space was a joke (a tatty wooden hole), the new blinds that had been fitted were also damaged and I even found an empty food carton under the bed. Not what I expected from a hotel in the USA.
Very comfortable and close to everything. Courtyard was beautiful. Not for elderly or people with problems walking up and down stairs, no evevators,
Beautiful hotel if not a bit difficult to find. A perfect French quarter inn on Royal. Phenomenal deal in mid sept.
maison typique, tres calme, cuisine bien equipee, une curiosite qui peut plaire ou deplaire : pas de personnel d'accueil a l'hotel, la clef de votre chambre vous est donnee par une personne qui vous attend (sans que vous le sachiez) dans une voiture garee devant l'hotel (au moins a l'heure ou je suis arrive vers 21h) manque une petite table pour manger
Hôtel idéalement situé dans le French Quarter à 100 mètres de l'agitation de Bourbon Street, mais au calme. Beaucoup de charme (maison en bois). Chambres un peu défraîchies.
Sa situation dans le vieux carre et le charme d une vieille demeure coloniale