Hôtels près de The Outlet Collection at Riverwalk - Nouvelle-Orléans

Points négatifs: Plus de café dans la chambre.

Points positifs: Pas grand-chose. Le service était correct.

Points négatifs: Lits horribles. Et les pires couvertures que j'aie jamais vue dans un hôtel. Les oreillers étaient affreux.

Points positifs: Staff was great. Great location. I will definitely go back!

Points positifs: Good location near convention center and other hotels, felt safe and easy to get around the city. Beds were very comfortable, the room was large, rooms were clean and housekeeping was above average.

Points négatifs: Check in was poor. They lost my reservation despite my calling two days in advance to make changes, having a confirmation number and being assured my reservation would not be cancelled. If they had been booked solid it would have been a disaster. Also no one offered me the $10 Choice member food voucher, provided the WiFi password or generally made us feel welcome. The staff is not up to par if you are going to market yourself as the number one hotel on Trip Advisors. They position themselves as a hip boutique upscale experience and, while a good hotel and a good value, fall far short of what I'd expect for a number one rating for the price you pay in that hotel category for a city like New Orleans.

Points positifs: Very clean, nice and new furniture, staff was very helpful. Made my stay in New Orleans just perfect

Points négatifs: Shannon at the front desk was rude. I had the feeling that she isn’t very motivated to work.

Points positifs: the location is what makes this hotel

Points négatifs: No room service and the room was not cleaned. The floors were dirty.

Points positifs: The staff

Points positifs: Rooms had plenty of space for 4 ladies, and had a great NOLA ambience. Would definitely stay here again.

Points positifs: Room and bathroom were spacious. Bed was comfortable. There was a coffee maker with tea and coffee as well as a minifridge and a safe. Large window to the street. Restaurant was OK. Room was clean. The hotel is on a quiet street close to restaurants.

Points négatifs: The closet space was small. Maybe they could put some hangers on the long inside corridor. Ceiling looked as unfinished, but didn't seem there was dust or other things that could affect the lungs.

Points positifs: Location

Points négatifs: Parking $$$$

Points positifs: The design. Very fitting

Points négatifs: The shower caddy fell off the wall and unto my foot. When I told the front desk they were not concerned at all. No tub

Points positifs: Awesome stay! Everyone was great!

Points positifs: Very clean and the quality and design a step above what was expected.

Points négatifs: Beds were much more on the firm side. As a side sleeper I didn’t find this comfortable. Also the thermostat seemed to be malfunctioning, it kept turning off multiple times through the night. Made sleep impossible as the room kept getting very war

Points positifs: Ease of parking. $10 credit for snacks at check in.

Points positifs: nouveau - très confortable. L'hôtel était très bien situé. Le personnel était très serviable

Points positifs: Tres confortable Emplacement parfait Service impeccable Établissement magnifiquement restauré

Points négatifs: La chambre n'avait pas de fenêtre Pas de petit déjeuner inclus

Points positifs: like the location and the setup of the facility. Breakfast was great.

Points positifs: Car was available at check-out. No delay for departure. Room cleanliness. Perfect location if you want to walk downtown. Away from vieux carre effervescence. Kind people.

Points négatifs: No window in the bedroom (suite). Noisy room late at night. Could hear next wall phone conversation and tv. Not what I was expecting in an hotel this category. Thus the fair rating only.

Points positifs: Location, design of the hotel.

Points négatifs: Nothing

Points positifs: The hotel was so clean and very well kept.

Points négatifs: The rooms was unbelievably small and I could hear everything my neighbor was doing. Every time she slid her shower curtain I could hear it

Points positifs: Location Friendly staff

Points négatifs: • rooms very dark with little lighting options • could hear very clearly people upstairs and next door. Woke us up every time the upstairs neighbours went to the bathroom at night. Also loud bar music heard in room • house keeping dis not replace any ammenities inclusive of toilet paper despite a 5 night stay. Needed to call to ask for this when ran out • room service included tip of 22.5% - non of this went to the person delivering the food so they needed a separate tip. More transparency is needed regarding this

Points positifs: The ambiance is great in many ways.

Points négatifs: Could use an extra coffee pod and blankets.

Points positifs: The location of the Eliza Jane was perfect for us, outside the quarter but very centrally located to our planned activities. The common areas are very comfortable and relaxing.

Points négatifs: Food and beverage service needs some attention and an upgrade. Someone had smoked in our room that lingered during our stay.

Points positifs: We traveled to New Orleans to catch some of the Mardi Gras festivities and this location was perfect to catch the parades off of Canal Street. It was also only a quick walk to Bourbon Street.

Points positifs: Le style La chambre La literie

Points négatifs: Rien

Points positifs: The hotel is really chic and has a cool vibe. The location is perfect.

Points négatifs: Beware that there are rooms that have no windows to the outside! My husband and I booked a king room with city views, but were notified on arrival that we had been "upgraded" to a king suite because we were celebrating our anniversary. When we got to our room, we realized in horror that the only window was a small window to the busy interior hallway. The idea of staying in that essentially windowless room was unbearable to me, and we asked to be transferred to any room with a window. We were transferred to a beautiful room the next day, but I would never have even booked the hotel had I known that we would spend the first night without natural light. It also felt disingenuous to call it an upgrade. The staff was also nice enough, but not the most competent.

Points positifs: J'adore le service et le groom

Points positifs: Personnel remarquable. Très bien situé, près du quartier français. Belle vue. Chambre confortable.

Points positifs: Une belle vue sur le pont et la rivière et une chambre élégante

Points négatifs: Le parking coûte cher mais comme les autres parkings d'hôtel. Nous avons utilisé le Pan American

Points positifs: Super endroit où séjourner

Points positifs: Les gens étaient très sympathiques et savaient comment nous diriger dans la ville. La chambre était très belle.

Points négatifs: Notre chambre était très chaude. Nous avons dû demander un ventilateur et cela n'a pas beaucoup aidé et je suis frileux d'habitude. Le ventilateur dans la salle de bains ne fonctionnait pas et la télé ne fonctionnait pas.

Points positifs: Le personnel était excellent. Très sympa et arrangeant.

Points négatifs: Il n'y avait pas un parking gratuit

Points positifs: Amazing staff. Very welcoming and friendly.

Points négatifs: No cold water at the sink. Thermostat issues.

Points positifs: The location

Points négatifs: This hotel is in dyer need of a remodel. The shower tile was cracking, fixtures were old, nothing looked clean due to being outdated. Loews should be ashamed to have this product on the market. Very very disappointed, would never stay here again.

Points positifs: Location and staff was very friendly

Points négatifs: Bathroom furnishings rusty and dirty. Walls covered in dust. Peeling wallpaper under sink. Obvious water damage

Points positifs: Wonderful experience and centrally located for enjoying the city.

Points positifs: Everything

Points négatifs: There weren't any vending machines The hot tub jets we're very low

Points positifs: Literie excellente, emplacement parfait, services au rdv Bel hôtel

Points négatifs: Le ménage

Points positifs: Great location

Points négatifs: Nothing place was great

Points positifs: Location

Points négatifs: No microwave/refrigerator

Points positifs: Love the location. Close enough to the French Quarter without having to be in the French quarter. Paid lot right next door excellent to park at.

Points négatifs: Our room smelled like bleach (strong bleach) as we walked in. The bathroom probably just needs an update, but the door wasn't exactly right. I was a little paranoid about the minibar

Points positifs: Swimming pool

Points positifs: Loews is situated perfectly close to both the Warehouse District and the French Quarter. I was able to walk to a number of restaurants, shops, and attractions within a reasonable distance. The room was a little swank and beautiful!

Points négatifs: The coffee that came with the room was not great. I would have appreciated a discounted offer for the Peters & Poydras restaurant.

Points positifs: C'est un superbe établissement MGM pour un séjour à La Nouvelle Orléans. Juste à côté du quartier français. Récemment rénové et tout cela avec beaucoup de goût. Le service était très bon, que dire de plus. Vous ne serez pas déçus. Bien contents d'avoir séjourné dans cet hôtel avec nos amis. Cet hôtel a ajouté une touche d'élégance à notre séjour.

Points positifs: J'ai adoré le personnel, j'ai adoré la cour et il y a de nombreux restaurants et divertissements, et j'ai adoré la proximité des quartiers français.

Points négatifs: J'ai détesté le parking.

Points positifs: Room

Points négatifs: No

Points positifs: Very nice property.

Points négatifs: Parking cost was not included.

Points positifs: The staff was extremely helpful.

Points négatifs: The clock in the room was an hour off.

Points positifs: The hotel is across the street and offers a tunnel to walk through to get to Casino. Very well situated and within walking distance to the French Quarter. The staff are very friendly and helpful with maps and directions and suggestions for restaurants and clubs. Checking in and out was a breeze. Every time we walked in or out of hotel staff would greet us with a friendly smile. The Casino very busy and lots of slots to choose from. Appreciated the no smoking atmosphere so much more than Harrah's Biloxi which still allows smoking and we had to walk out. Lots of food choices inside the casino. Diamond Lounge was very nice but food was awful.

Points négatifs: My room was nice but the bathroom make up mirror did not work. The housekeeping service did not replace our used drinking glasses and coffee mugs. They were left with coffee still in the mugs when we returned from a day out. It was obvious we were not going to drink all the coffee. I had to wash them myself in the sink. The "Steakhouse " restaurant in the Casino was a huge disappointment. Big bucks for steaks that did not live up to the price tag. Looked like a cafeteria style eatery, with no white linens to give it the high priced Steakhouse style look. Very disappointing and uninviting. We should have gone to Ruth Chris instead for the $200.00 price tag we paid for dinner. Everything is extra . The waiter very knowledgeable about wine and was very nice. Slots are also tight here. Diamond Lounge was very nice but the food options were awful. The Caesar's chicken salad was small, and the chicken breast was cold and overcooked and tasteless. The pretzels were not a good option either. Very cheeply put together. The wine was good . Enjoyed the free drinks but would not eat the food.

Points positifs: Very nice bathroom.

Points négatifs: No desk or any other flat surface to put a laptop or chair to sit at.

Points positifs: The location

Points négatifs: It was expensive and we were told $30.00 a day for parking but when we paid for the 40 hours we were there it charged us $80.00 which was $105.00 Canadian and that’s ridiculous for 40 hours when your room wS already $---. For 2 nights.....kind of s

Points positifs: Not really anything.

Points négatifs: The hotel had no water on the first night, but their casino did and so did hotels that surrounded the area. I would have moved to a different hotel, but they had a deposit. If you're interested in the casino... stay at the double tree, it's closer.

Points positifs: Let me just say, the room was so clean and spacious. My God, the tub could probably fit 3 people in it. I felt like I should have brought a bag of epsom salt to relax a bit more. There was also coffee in the room for you to make if you didn’t want to get up & out too early. The bed was very firm, often times when we travel the bed are too soft but not this time. I felt like Dorothy in “THE WIZARD OF OZ” there’s no place like home. Oops! I almost forgot, I’m at Harrah’s New Orleans Casino & Hotel. Fabulous Trip!!

Points négatifs: I guess this block is suppose to be left blank

Points positifs: The convenient restaurants and pubs right outside of the Ruth's Steakhouse. The area has a park like feel with cafe tables as well and it's off street. Relaxing area for someone traveling alone.

Points négatifs: Just the carpets in the rooms are not clean and are stained. Same as the sofa and two chairs. I didn't sit in them. Otherwise the room was immaculate.

Points positifs: Beds were great, bathroom was large and beautiful with a garden tub and a separate walk in shower. Wonderful accommodations and room was far more than I expected. Casino and hotel located in a great spot.

Points négatifs: Hotel was remodeling the lobby and wish that had been indicated when booking. Also, had an issue with the bathroom toilet the last day of our stay and it was never fixed. Disappointed hotel offered no apology or comp for the inconvenience.

Points positifs: Very clean and great location.

Points négatifs: L'hôtel était en construction, trop cher pour les équipements, ils étaient en ruine et plus d'eau potable. Je ne recommanderais cet hôtel à personne.

Points positifs: Les suites spacieuses.

Points négatifs: Le parking à tarif.

Points négatifs: Il y a plein de routes en travaux tout autour. Très peu de places pour se garer, même au parking pour lequel nous avons payé.

Points positifs: Crystal fourni sans faiblesse service de première qualité.

Points négatifs: Entretien de la piscine d'extérieur tous les deux jours et autour de la piscine il fallait atrention

Points positifs: Bon emplacement et bons tarifs

Points négatifs: plusieurs problèmes de Maintenance dans notre chambre.

Points positifs: L'hôtel était propre, chambres spacieuses, proche du palais des congrès ... super séjour là-bas.

Points positifs: breakfast and the snack bar were great convenience of location was super

Points positifs: The room was nice and spacious.

Points négatifs: My room was nice and quiet and faced the pool area. My sister's room, faced the outer bldg where loud music, subwoofers and people were soooo loud!!! It went on all night plus early morning. Staff was just okay.

Points positifs: la proximité du centre ville

Points positifs: Good breakfast, but sad that breakfast menu almost never changes. Very good and nice staff. The cost ant quality ratio very good.

Points négatifs: Better that shower head take off, it would be easy to wash feet

Points positifs: Excellent breakfast, clean rooms, close to Port and downtown. Majority of staff friendly and helpful. Pool area very attractive even though we did not get a chance to use it.

Points négatifs: A couple of front desk staff gave me the impression that I was bothering them when I was asking some questions.

Points positifs: Breakfast was great, great location, great service and friendly staff

Points négatifs: Nothing

Points positifs: Location and refrigerator and microwave

Points négatifs: Parking rate

Points positifs: I liked the location as I like to be a bit outside of the main area, but there were still restaurant options around. Staff were fantastic. The breakfast was good - nice to have hot options and coffee was available through most of the day.

Points négatifs: Valet wasn't there to park our car at nighttime we paid for valet and had to valet our own car and the next morning the valet attendant was very rude

Points positifs: They let me check in early and locked up my bags in their office after checkout until I was ready to go to the airport. Also Close to Gus's fried chicken

Points positifs: rooms were well laid out and had all the conveniences, many good restaurants within short walk.

Points négatifs: location was a bit off the grid. i enjoy jogging the River Walk daily when im in NOLA as well as the Casino and they are a bit of a walk to get to

Points positifs: Good location and staff were extremely nice and so helpful with everything.

Points négatifs: Room was nicely set up and decor was nice but cleanliness was subpar. I found hair in a few places after the room was cleaned as well as stains on side of the nightstand that I wiped away myself.