Hôtels à West Lake Forest, Nouvelle-Orléans

Points positifs: The room had a filthy carpet with stains that was with GOD knows what. We will not book with a Quality Inn & Suites again. The only GOOD about our stay was the staff were very nice.

Points positifs: Nothing

Points négatifs: People were loud screaming all hours of the night, horns blowing all night. Music blasting, people loitering in front of the rooms. No sense of security. Neighborhood was scary at best, needed to be armed to go get a coffee. Extremely bad experience please don't let photos fool you, I'm pretty low maintenance this was by far the worst place I've ever stayed. Oh the sink in the bathroom could literally be pulled up off the base, ridiculous. Dead bugs in the tub, ect...

Points positifs: The bathroom shower head had multiple settings, which isn't often found at hotels. The bathroom and linens were clean. The bed was comfortable and the a.c. was nice and cold. The area was quiet. They offered free breakfast, but we made other plans.

Points négatifs: The neighborhood was kind of scary. The entrance was next to an almost abandoned looking store. The room needed a deep cleaning where someone scrubbed the doors and walls. The doors and walls were white so dirty shows up pretty easily I'm sure, so I don't know how the cleaning staff misses these areas when cleaning the room. The facility needs to be updated, especially in the reception area.

Points positifs: They let us check in 2 hours early. The room had mold in it. The beds were really hard. Plenty of free parking. No waits at the front desk. Staff was accommodating but unprofessional. My car didn’t get broken into. I came for the Essence Fest and it was the only close hotel available. So if it’s a last resort, staying here isn’t horrible. I didn’t experience any pests. Breakfast was store bought mini muffins and juice. The pool is permanently closed.

Points négatifs: They let us check in 2 hours early. The room had mold in it. The beds were really hard. Plenty of free parking. No waits at the front desk. Staff was accommodating but unprofessional. My car didn’t get broken into. I came for the Essence Fest and it was the only close hotel available. So if it’s a last resort, staying here isn’t horrible. I didn’t experience any pests. Breakfast was store bought mini muffins and juice. The pool is permanently closed.

Points négatifs: This experience was nothing short of a nightmare. The location was awful, there were shady people right around the corner of the hotel. There were a few things broken when we first went to the room, but the maintenance guy was helpful. Someone was playing loud music at night.

Points négatifs: Asked for nonsmoking room yet it smelled like someone had been smoking no towels were available the pool wasn't working the beds were hard. Needs alot of work starting from the front desk to the rooms

Points négatifs: Very dirty rooms. Hado to switch rooms due to ac leaking water in the room and not working properly. I definitely won't stay here again!