Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
sa situation, sa salle de gym et piscine sur le toit, bon petit dej buffet à ce tarif, un acces libre à internet avec un poste à disposition devrait être proposé!
La grande taille de la chambre. Le luxe de la salle de bains. Les attentions quotidiennes du personnel (chocolats posés sur le lit le soir). La vue de la salle proche de la piscine. Une vue très laide de la fenêtre. Un accès à internet capricieux.
Son emplacement privilégié dans la plus belle rue du quartier français.Excellent confort et personnel attentioné. Petit déjeuners excellents.
La piscine, la qualité des petits déjeuners, le cadre très feutré la disposition des chambres pour 4 personnes
Excellent service en chambre. Le bar Carousel c'était sympa. Il est situé dans un très bon emplacement. N/A
Excellente prestation sur tous les plans à l'exception d'un seul point, la qualité de la literie dans notre chambre. Qualité de la literie médiocre et indigne de la classe de cet hotel..
Le confort, le personnel, le petit dejeuner
Les chambres sont très bien et ont été conçues pour accueillir plusieurs membres de la famille
La proximité du French Quarter et Bourbon st. Tout était parfait
La position centre ville Oui,they charge me for my dog $100.00 Us,when the room was $139.00and they did not explain me Why????
Nous étions au milieu de tout. Tout ce que nous avions à faire était à courte distance à pied en sortant de l'hôtel. Les chambres étaient géniales. Beaucoup plus que ce à quoi je m'attendais. Le personnel était super. Nous allons certainement les placer en haut de notre liste quand nous reviendrons. Rien
Le personnel était super, très serviable
Les chambres sont correctes. le petit déjeuner est par contre presque inexistant. le petit déjeuner est presque inexistant.
localisation de l'hôtel chambre avec lit Queen réservé par Booking.com mais j'avais demandé King. Alors, ils nous ont changé de chambre et celle-ci avait des problème de toilettes qui a fallu l'intervention de 3 personnes avant d'être réparé
Bien situé - Personnel serviable - Chambre correcte - Propreté correcte - Confort (matelas, bruit) moyen. Petite déjeuner très light et chambre mal isloée
Not as expected for a JW
The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again. The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.
Nice and clean. Close to the main attraction. Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.
Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA Pipes broke the last night and our room had wet carpet; they moved us once I reported it
I liked the room and where the hotel was located I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.
The bell hops were nice and that's about all I can say nice about the place. When we got there they couldn't find our reservation. They put us in a tiny room. (We paid extra for a corner executive king.) After 4 hours the room was still at 80 degrees. We were moved to a corner executive king (what we should had have from the beginning.) We called down to the front desk for a bottle opener waited 2 hours they never brought it up. The pool was dirty and disgusting. They claim its a 4 star hotel but we will never stay here again. We should have gone to the double tree.
Wonderful service, comfortable and clean. Great location for us. Would love to stay there again. No cold water from faucet
Bel hôtel climatisé et très bien situé (Bourbon street). Lors de ma réservation, il était indiqué que tout l'hôtel était doté d'Internet mis à disposition gratuitement. Or, le service était payant ($9.95 par jour je crois). Dans les chambres, il n'y avait pas de cafetière ou de bouilloire pour faire chauffer de l'eau, comme dans tous les autres hôtels dans lesquels j'ai séjourné lors de mon voyage, ce qui est d'autant plus important que le petit déjeuner n'est pas inclus.
Excellent Club de Jazz à l ' intérieur de l ' Hôtel Le concierge level pourrait être amélioré
Clean, modern amenities. Comfortable beds. Lots of young adults stayed during the weekend and they were up and loud at all hours if the night. Hanging out in the hallways and keeping us up.
staff was great, decor was very nice, great bed and linens... the shower/tub combo wasn't bad, but it would be really nice if it were an upgraded glass door shower. not a complaint... but that's something i do look for in a hotel where i pay this much. thanks!
We stay here everytime we come to New Orleans. We love the location and the service has yet to disappoint. We would definitely recommend this hotel to friends.
Lovely hotel, very pretty. Restaurant is great as well. Nothing
Great location and staff. The valet parking crew was very professional and courteous. Olga at the bar was a pleasure to talk too. I liked the modern decor as well. I would recommend this hotel most of the time. Walls are thin--I could hear people talking on both sides of my room. I imagine it has something to do with being an old building. Fortunately it didn't last long, however, if you are there for any kind of festival where there will be a lot of late night partying (it's near Bourbon street so this may happen quite a bit), I'd recommend being one of them instead and not assuming a good night sleep.
Sa situation et la taille de la chambre Rien pour le petit déjeuner "inclus"
Sa situation en ville près du French Quarter ses accès au tram Rien pour le petit déjeuner présenté comme inclus
Les chambres étaient petites mais bien faites et propres. Le personnel était très gentil, serviable, et arrangeant. L'emplacement est parfait pour visiter le quartier français ou pour prendre le tram jusqu'au Garden District. Nous avons hâte d'y retourner.
hotel bien placé petit déjeeuner continental jamais distribué personnel incompétant
La chambre était propre et confortable. Lit confortable et très épais coussins. Il n'y a rien
Decent location, clean, nice bathrooms. Of the three prepaid rooms our group booked far in advance, only two were available and there was no roll-away bed available for the room in which three people were staying. One couple in our group had to take a taxi across town after about 20-30 minutes of searching for an open room. One person in the room sans roll-away bed had to sleep on the floor. The following day, another room was made available, however, no one from the hotel informed the group in the room without the roll-away that they needed to more their belongings until after everyone was out and about for the day. The hotel called us throughout the day, interrupting our plans. The manager was very rude and didn't seem to understand that the hotel was interfering with plans made months in advance. Eventually, we were bothered so constantly that some members of the group returned to resolve the situation in person. Overall a very bad experience. I have traveled quite a bit, and my experience at this hotel is the worst that comes to mind.
The staff was absolutely amazing. The location wasn't bad. Nothing special, but not bad. The rooms were TINY. The furniture in the rooms were pretty chewed up. There really weren't any extra amenities. It's expensive for what you get. For about $10 more, you can get a bigger room at a hotel that is closer to the French Quarter. Yeah, the staff was great, but I don't pay extra for helpful staff.
Location, Value, Staff. We walked to the Riverwalk Outlets, Dragos, Harrahs Casino, Aquarium. We got a cab ride to the French Quarter and Bourbon St. The hotel was very clean and the suite was very spacious with 2 TV's. I loved the rich history of the building. It was originally a bank and still has the vault, teller service windows, etc on the lobby. VERY noisy. I could hear a lot of hallway noise. Also, it may have just been the night we stayed (Thursday) but at 4:30 AM the city came down Poydras to empty the dumpsters (very loud) and it woke the toddler (sigh). That can possibly be chalked up to wrong place, wrong time but just be aware if you're staying on a Thursday night. Parking was too expensive but to be fair that's ALL hotels in the area. The hotel was once a bank so there are very few (if any) extras...no roomservice, no spa, etc.
The architecture, design, choice of furnishings and keeping the existing bank for a backdrop is a nice touch. The room (610) was quite nice and comfortable. The staff were all very professional but Jo Ann in the bar was wonderful. The only improvement possible would be the in-hotel restaurant. To be quite frank, the quality was not so good and the portions small when compared to every other place we dined in and around the French Quarter of equal or lesser price. Your meal pricing (we first tried breakfast and then stopped-) was also at the top of the cost range we experienced in and outside the French Quarter. Had the quality and quantity been better we would have happily spent more time in your restaurant. In our opinion, correct this and you'll have the perfect hotel.
Location, it was central Room was small and outdated Facilities non existent Restaurant was meh
We just expected a little better than what we got. Expected the sweet to be a little sweeter
Love the architecture.
I booked this hotel in April 2014 for my trip in November 2014... i confirmed two days before my trip and everything was all set. We arrived and the lady behind the desk said there was a letter that was left for her that stated we needed to be sent to another hotel. No reason given and she wouldn't let us see the letter...ok... so we went to the other hotel which was conveniently located right in the middle of the French quarters... upon arrival we were told that they had no offiliation with the whitney nor do they know why we were sent there...after telling us we had to pay triple what the Whitney charged I explained that was not far to us...i was willing to pay the same rate as the Whitney but I was certainly not paying triple! One of the managers came out and accommodated us with a free night! Therefore I recommend taking your business to the Bourbon Orleans hotel!
Very helpfull people, very clean, and perfect room All is perfect
Clean and comfortable room that was a great value for the money.
The bed was extremely uncomfortable.
L'aménagement de notre chambre 1236 était une super chambre pour nous ! Les équipements étaient excellents et le personnel est très agréable. Nous avons apprécié la nourriture dans le restaurant, et le mercredi jazz. Nous y retournerons à coup sûr la prochaine fois que nous irons en ville.
Le personnel était fantastique ! J'ai été accueilli avec le sourire partout. En outre, la situation était parfaite et le prix était juste! Je crois que j'ai trouvé mon nouveau chez moi à chaque fois que je visite la Nouvelle-Orléans. Il n'y a rien du tout
La décoration, le lieu de l'hotel (à deux pas du quartier français), et le quartier même (centre financier) la taille de la chambre (nous étions très serrés), la hauteur du plafond et la vue sur la rue (la fenêtre étant très basse). Il semble que les chambres des 4 premiers étages de l'hotel soient étroites. De même, les lits ne sont pas très confortables et le décor bon marché. Le pire, c'est qu'à 1 heure du matin a retentie l'alarme incendie dont la pile était usée. Il a fallu 3/4 d'heure pour régler ce problème avec un agent de l'hotel venu remplacer la pile, et nous n'avons jamais reçu d'excuse de qui que ce soit à ce sujet. C'est honteux.
The helped helped secure my motorcycle in a safe place during my stay. It meant a lot to me!
simply superb, nice visual, great staff, very comfortable, nearby the points of interest. ...and a great summer deal for the rooms nothing...but the parking was a bit awkward, even with the valet. but not terrible