Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : Great price n quick service.
Points négatifs : Nothing.
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2,0
Beware of booking at MSY/New Orleans with Enterprise ans Kayak!
Points positifs : Well, the price was good for a car that was not there. The agents were nice when they told me I was screwed at two different locations.
Points négatifs : I booked a car at MSY with Enterprise through Kayak. When I went to the Enterprise desk I was told the MSY car was located at a site 30 minutes and a $50 taxi ride away and there were no cars available at the airport (no other car rental agency had a car either). Upon arrival at the $50 ride away site I was told I was now late for my pickup, they rented my car and they had no more cars to rent. Thank god for Uber and Lyft - at least I was able to get to where I was going 2x the rental fee and $50 for a taxi later! When you book with Kayak and Enterprise be sure to check where they booked you or you may end up with a car in Atlanta!
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10,0
Points positifs : The 1019 Baronne St Enterprise, in New Orleans, is by far the best rental car office I've ever used. Friendly, efficient, and decent. Almost shocking. Jerome, the manager, runs a good ship. Pro tip: they offer free local pick-up & drop off service. Awesome service.
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6,0
Points négatifs : Had reserved the car for a specific time and when I got there it still took more than an hour to get it.
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10,0
Points positifs : The staff was very helpful and friendly.
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2,0
Points négatifs : I put in to book at the Louis Armstrong’s airport in New Orleans and When I go to the airport the rental was about 20 mins away at another rental location. I had to rent another vehicle at a higher price there. I was very specific when I keyed in my location. I was very disappointed
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10,0
Points positifs : Good After Noon, My wife and I recently took a trip to New Orleans La, We rented a car from Enterprise. Because I was not familiar with the area I first rented a car in a location that was not close to our hotel. I called another Enterprise that was closer and talked to someone named Rob, I asked him if we could get a car from his location with out a transfer fee. He was very helpful and said that he would put in for the transfer with no cost. Then when we went to leave we had no one to take us to the air port so I asked if we could drop off the car at the air port and Andrew Richerdson said that is no problem and said there would be no cost... That's what I call Customer Service !! I am a Morning host on a Radio Station in Florida and I did tell my listeners how Enterprise did such a great job.. Thank you so Much for your help in making our Vacation Great.. !!! We used: Mandeville Enterprise Car Rental 1995 N. Causway Blvd. Mandeveiil, LA, 70471 Our Conf.# was 1259018277COUNT Sincerer Thanks, Anthony C. Ford 645 Fort Duquesna Dr. Sun City Center, Fl 33573
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6,0
Car was clean, easy to drive, great on gas, friendly staff.
Points positifs : Car was clean, easy to drive, great on gas. Friendly staff, easy drop off.
Points négatifs : It was a 45min wait to get my car when I had a scheduled pick up time.
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10,0
Points positifs : All though they were busy during pick up and drop off of the rental, still experienced great customer service
Points négatifs : it was hot inside.
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6,8
Points positifs : Nice employees
Points négatifs : Old car with dirty seats etc. 34,000 miles with Illinois licence plate
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7,6
Points négatifs : You sold me insurance for the car I rented and I thought it would be for car rental company I booked through. But it was not, they told me my auto insurance would be the same as the one you sold me, so I did not need what you sold me. I think you mislead me and sold me something that did me no good. The good news I did not need insurance on this trip so no problem. but I had to pay for your insurance. I will think twice next time I book a trip.
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10,0
Great Service
Points positifs : Great experience from start to finish. Upgraded to a nicer car, drove all over and had no problems at all, drop off was quick and easy. no smarmy salesmanship, just clean and professional.
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10,0
Points positifs : Great price n quick service.
Points négatifs : Nothing.
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10,0
Points positifs : The 1019 Baronne St Enterprise, in New Orleans, is by far the best rental car office I've ever used. Friendly, efficient, and decent. Almost shocking. Jerome, the manager, runs a good ship. Pro tip: they offer free local pick-up & drop off service. Awesome service.
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10,0
Points positifs : The staff was very helpful and friendly.
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10,0
Points positifs : Good After Noon, My wife and I recently took a trip to New Orleans La, We rented a car from Enterprise. Because I was not familiar with the area I first rented a car in a location that was not close to our hotel. I called another Enterprise that was closer and talked to someone named Rob, I asked him if we could get a car from his location with out a transfer fee. He was very helpful and said that he would put in for the transfer with no cost. Then when we went to leave we had no one to take us to the air port so I asked if we could drop off the car at the air port and Andrew Richerdson said that is no problem and said there would be no cost... That's what I call Customer Service !! I am a Morning host on a Radio Station in Florida and I did tell my listeners how Enterprise did such a great job.. Thank you so Much for your help in making our Vacation Great.. !!! We used: Mandeville Enterprise Car Rental 1995 N. Causway Blvd. Mandeveiil, LA, 70471 Our Conf.# was 1259018277COUNT Sincerer Thanks, Anthony C. Ford 645 Fort Duquesna Dr. Sun City Center, Fl 33573
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10,0
Points positifs : All though they were busy during pick up and drop off of the rental, still experienced great customer service
Points négatifs : it was hot inside.
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10,0
Great Service
Points positifs : Great experience from start to finish. Upgraded to a nicer car, drove all over and had no problems at all, drop off was quick and easy. no smarmy salesmanship, just clean and professional.
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6,8
Points positifs : Nice employees
Points négatifs : Old car with dirty seats etc. 34,000 miles with Illinois licence plate
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7,6
Points négatifs : You sold me insurance for the car I rented and I thought it would be for car rental company I booked through. But it was not, they told me my auto insurance would be the same as the one you sold me, so I did not need what you sold me. I think you mislead me and sold me something that did me no good. The good news I did not need insurance on this trip so no problem. but I had to pay for your insurance. I will think twice next time I book a trip.
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2,0
Beware of booking at MSY/New Orleans with Enterprise ans Kayak!
Points positifs : Well, the price was good for a car that was not there. The agents were nice when they told me I was screwed at two different locations.
Points négatifs : I booked a car at MSY with Enterprise through Kayak. When I went to the Enterprise desk I was told the MSY car was located at a site 30 minutes and a $50 taxi ride away and there were no cars available at the airport (no other car rental agency had a car either). Upon arrival at the $50 ride away site I was told I was now late for my pickup, they rented my car and they had no more cars to rent. Thank god for Uber and Lyft - at least I was able to get to where I was going 2x the rental fee and $50 for a taxi later! When you book with Kayak and Enterprise be sure to check where they booked you or you may end up with a car in Atlanta!
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6,0
Points négatifs : Had reserved the car for a specific time and when I got there it still took more than an hour to get it.
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2,0
Points négatifs : I put in to book at the Louis Armstrong’s airport in New Orleans and When I go to the airport the rental was about 20 mins away at another rental location. I had to rent another vehicle at a higher price there. I was very specific when I keyed in my location. I was very disappointed
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6,0
Car was clean, easy to drive, great on gas, friendly staff.
Points positifs : Car was clean, easy to drive, great on gas. Friendly staff, easy drop off.
Points négatifs : It was a 45min wait to get my car when I had a scheduled pick up time.
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