Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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6,0
Points positifs : Picking up the vehicle was easy and we were treated well. The staff at the pick up area was helpful and friendly.
Points négatifs : Returning the car was not as smooth as the pick up. The staff members tried to make us sign a paper assuming responsibilities for damage to the front left wheel. We refused to sign because the "damage" they claimed the wheel suffered was barely visible. We felt targeted.
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8,0
Points positifs : Bad initial experience. The car was supposed to carry 5 people and carry 2 suitcases. It was 1.1 litre inderpowered (hyundai?) and barely suitable. The car battery was dead and car hsd benn previously jump started. Needed replacement vehicle. Lost 2days of holiday as a result but new car excllent
Points négatifs : Avis Strand office at Somersetwest responded excellently in providing replacement car but CT airport should never have allowed the first substandard car to have been issued.
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7,6
Points positifs : Staff at avis was really friendly. Car they gave me has less milage on it.
Points négatifs : When car was handed over to me was not clean and had no floor mats inside.
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6,0
Points positifs : Everything was great except that I cant figure out how to access my final receipt.
Points négatifs : Everything was great except that I cant figure out how to access my final receipt.
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10,0
Smooth sailing
Points positifs : I liked walking into a busy office with a long line and walking right up to the preferred customer desk. It was an amazing feeling. Checkin was quick and easy, our car ran smoothly on a long road trip. When we returned it we didn't have to even go inside. We were met outside right away. Great experience.
Points négatifs : Our car had an awkward luggage cover up that we were constantly battling. A quirk of the Toyota Avanza I suppose.
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10,0
Excellent rental experience
Points positifs : Professional and helpful staff. Easy pickup and drop off.
Points négatifs : Nothing
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2,0
very poor experience - rude employees, old and dirty car
Points positifs : location - close to my hotel in cape town
Points négatifs : price was different than advertised employees were rude car was old, manual gear (automatic is extra charge), and dirty - and I didn't choose the lowest class of cars..
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9,6
Tout s’est passé comme prévu
Points négatifs : Le taux de change appliqué est hors contexte (taux appliqué de 10.0 au lieu de 13.50, soit 25% de surmarge). Le 2eme point est l’absence de contact en cas de Réclamations.
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10,0
Points positifs : Car was reasonable and the same as the price quoted when we reserved.. We were allowed to use our credit card insurance and service was quick when picking up even though the office was very crowded that evening..
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10,0
Points positifs : The service was excellent
Points négatifs : Make it clear that you need to pay a deposit for the car
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8,0
Thatis good
Points positifs : It is resonble prce.and kindness
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2,0
BAiT AND SWITCH
Points négatifs : Reserved a VAN and got a SEDAN. Had to pay 3 times more to get what I reserved.
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10,0
Smooth sailing
Points positifs : I liked walking into a busy office with a long line and walking right up to the preferred customer desk. It was an amazing feeling. Checkin was quick and easy, our car ran smoothly on a long road trip. When we returned it we didn't have to even go inside. We were met outside right away. Great experience.
Points négatifs : Our car had an awkward luggage cover up that we were constantly battling. A quirk of the Toyota Avanza I suppose.
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10,0
Excellent rental experience
Points positifs : Professional and helpful staff. Easy pickup and drop off.
Points négatifs : Nothing
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9,6
Tout s’est passé comme prévu
Points négatifs : Le taux de change appliqué est hors contexte (taux appliqué de 10.0 au lieu de 13.50, soit 25% de surmarge). Le 2eme point est l’absence de contact en cas de Réclamations.
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10,0
Points positifs : Car was reasonable and the same as the price quoted when we reserved.. We were allowed to use our credit card insurance and service was quick when picking up even though the office was very crowded that evening..
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10,0
Points positifs : The service was excellent
Points négatifs : Make it clear that you need to pay a deposit for the car
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8,0
Points positifs : Bad initial experience. The car was supposed to carry 5 people and carry 2 suitcases. It was 1.1 litre inderpowered (hyundai?) and barely suitable. The car battery was dead and car hsd benn previously jump started. Needed replacement vehicle. Lost 2days of holiday as a result but new car excllent
Points négatifs : Avis Strand office at Somersetwest responded excellently in providing replacement car but CT airport should never have allowed the first substandard car to have been issued.
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7,6
Points positifs : Staff at avis was really friendly. Car they gave me has less milage on it.
Points négatifs : When car was handed over to me was not clean and had no floor mats inside.
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8,0
Thatis good
Points positifs : It is resonble prce.and kindness
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6,0
Points positifs : Picking up the vehicle was easy and we were treated well. The staff at the pick up area was helpful and friendly.
Points négatifs : Returning the car was not as smooth as the pick up. The staff members tried to make us sign a paper assuming responsibilities for damage to the front left wheel. We refused to sign because the "damage" they claimed the wheel suffered was barely visible. We felt targeted.
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6,0
Points positifs : Everything was great except that I cant figure out how to access my final receipt.
Points négatifs : Everything was great except that I cant figure out how to access my final receipt.
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2,0
very poor experience - rude employees, old and dirty car
Points positifs : location - close to my hotel in cape town
Points négatifs : price was different than advertised employees were rude car was old, manual gear (automatic is extra charge), and dirty - and I didn't choose the lowest class of cars..
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2,0
BAiT AND SWITCH
Points négatifs : Reserved a VAN and got a SEDAN. Had to pay 3 times more to get what I reserved.
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