Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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2,0
Points positifs : Nothing
Points négatifs : They had no car available! And they refused to help arrange alternate transportation to the hotel, like a taxi, even though I was willing to pay for it!
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2,0
Points positifs : No staff. Could not contact them
Points négatifs : We arrived at scheduled time on Delta. No one to be found. Tried calling. Other people there tried contacting them. Nothing. Tried 1-800. Nothing. No real people. Disappointed !!!
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5,6
Points positifs : Good value
Points négatifs : Pick up and drop off process very slow and not helpful
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3,6
Points négatifs : The staff at the Punta Cana airport were horrible. They didn’t wanted to give me a car just because I didn’t paid much for my reservation online they only had cars if I was willing to pay more than 250$ US. With my reservation they said they don’t have a car and I have been charged on my credit card
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2,0
Points négatifs : Even though I had a reservation they told me That they didn’t have car for me
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2,0
Points négatifs : I reserved with Alamo more than 2 weeks ago and when I arrived at the Punta Cana airport the Alamo agent Luisa told me that they have no cars due to overbooking! Other travelers were told the same! Alamo promised to call me the next day at the resort but never did! I had no car the entire week!
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2,0
Points négatifs : Waiting at the Alimo counter where nobody works at in Terminal B, then placing a wasted international call to Alimo Asking people at other car rentals wheres Alimo, then walking all the way around to Terminal A, only to find out its an additional $80 for the not-so optional car insurance. What a scam, This happens everyday so Beware your coming to an island Full of Corruption.
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10,0
Points positifs : Pleasant staff
Points négatifs : Need to fill out to many forms at counter
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3,6
Points négatifs : took 1hr and 20 min waiting for one family in front of us to get a car.
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2,0
Punta Cana
Points positifs : I was able to go where and when I wanted to
Points négatifs : Price was not honored. Wasn’t the vehicle I ordered. Had to negotiate a price . Had to negotiate insurance . Wasn’t helpful to make reservations with Alamo.!not a pleasant experience when beginning a vacation
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4,4
Willing and capable staff with terrible resources and facility.
Points positifs : The staff at counter and car pick up and drop off were excellent.
Points négatifs : The type of vehicle being rented was not available in a timely fashion. The vehicle once supplied was terrible. Bald tires, noisy engine a poor performing vehicle.
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2,0
My flight was delayed. Alamo closed and I left without transportation.
Points négatifs : My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
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2,0
Points positifs : Nothing
Points négatifs : They had no car available! And they refused to help arrange alternate transportation to the hotel, like a taxi, even though I was willing to pay for it!
avis de
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2,0
Points positifs : No staff. Could not contact them
Points négatifs : We arrived at scheduled time on Delta. No one to be found. Tried calling. Other people there tried contacting them. Nothing. Tried 1-800. Nothing. No real people. Disappointed !!!
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5,6
Points positifs : Good value
Points négatifs : Pick up and drop off process very slow and not helpful
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3,6
Points négatifs : The staff at the Punta Cana airport were horrible. They didn’t wanted to give me a car just because I didn’t paid much for my reservation online they only had cars if I was willing to pay more than 250$ US. With my reservation they said they don’t have a car and I have been charged on my credit card
avis de
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2,0
Points négatifs : Even though I had a reservation they told me That they didn’t have car for me
avis de
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2,0
Points négatifs : I reserved with Alamo more than 2 weeks ago and when I arrived at the Punta Cana airport the Alamo agent Luisa told me that they have no cars due to overbooking! Other travelers were told the same! Alamo promised to call me the next day at the resort but never did! I had no car the entire week!
avis de
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2,0
Points négatifs : Waiting at the Alimo counter where nobody works at in Terminal B, then placing a wasted international call to Alimo Asking people at other car rentals wheres Alimo, then walking all the way around to Terminal A, only to find out its an additional $80 for the not-so optional car insurance. What a scam, This happens everyday so Beware your coming to an island Full of Corruption.
avis de
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3,6
Points négatifs : took 1hr and 20 min waiting for one family in front of us to get a car.
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2,0
Punta Cana
Points positifs : I was able to go where and when I wanted to
Points négatifs : Price was not honored. Wasn’t the vehicle I ordered. Had to negotiate a price . Had to negotiate insurance . Wasn’t helpful to make reservations with Alamo.!not a pleasant experience when beginning a vacation
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4,4
Willing and capable staff with terrible resources and facility.
Points positifs : The staff at counter and car pick up and drop off were excellent.
Points négatifs : The type of vehicle being rented was not available in a timely fashion. The vehicle once supplied was terrible. Bald tires, noisy engine a poor performing vehicle.
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2,0
My flight was delayed. Alamo closed and I left without transportation.
Points négatifs : My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
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