Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : Pleasant staff
Points négatifs : Need to fill out to many forms at counter
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3,6
Points négatifs : took 1hr and 20 min waiting for one family in front of us to get a car.
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2,0
Punta Cana
Points positifs : I was able to go where and when I wanted to
Points négatifs : Price was not honored. Wasn’t the vehicle I ordered. Had to negotiate a price . Had to negotiate insurance . Wasn’t helpful to make reservations with Alamo.!not a pleasant experience when beginning a vacation
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4,4
Willing and capable staff with terrible resources and facility.
Points positifs : The staff at counter and car pick up and drop off were excellent.
Points négatifs : The type of vehicle being rented was not available in a timely fashion. The vehicle once supplied was terrible. Bald tires, noisy engine a poor performing vehicle.
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2,0
My flight was delayed. Alamo closed and I left without transportation.
Points négatifs : My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
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4,0
Points positifs : Decent car
Points négatifs : Got completely ripped off. Alamo did not honor the price I signed up for and forced me to to pay over $400 when I signed up for a car that was supposed to cost $137
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2,0
Points négatifs : I did not rent the car because when we got there and we showed the rate we had the guy keep saying that is impossible you have no insurance he wanted to charge us insurance for 3 days $175.00 and the car rate $43 for the 3 das we thought it was outrages and decided to take a cab to the resort which was only $35.00
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10,0
Great staff
Points positifs : Easy pick up and drop off
Points négatifs : Nothing
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2,0
Rates were double my reservation...
Points positifs : Nothing
Points négatifs : My rate for a rental in DR was surprisingly affordable when I booked online. I went ahead and purchased the insurance made available during booking. When I arrived at the rental counter, additional insurance was required with the rental, regardless of the policy I'd purchased (mistakenly believing it was part of Alamo's a la carte options). So I had a useless insurance policy and the required Alamo insurance more than doubled the online quote. Bastards.
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5,2
Punta Cana airport rental
Points positifs : Exterior of vehicle delivered was not cleaned
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2,0
Car General condition
Points positifs : The car was a disaster and expensive...
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9,2
Todo bien
Points positifs : Good vehicle, no problems. Upon drop off, the driver drove us to the terminal. Nice touch.
Points négatifs : Hidden fees. Booked through kayak and was not aware we have to pay additional Insurance when got to check in.
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10,0
Points positifs : Pleasant staff
Points négatifs : Need to fill out to many forms at counter
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10,0
Great staff
Points positifs : Easy pick up and drop off
Points négatifs : Nothing
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9,2
Todo bien
Points positifs : Good vehicle, no problems. Upon drop off, the driver drove us to the terminal. Nice touch.
Points négatifs : Hidden fees. Booked through kayak and was not aware we have to pay additional Insurance when got to check in.
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3,6
Points négatifs : took 1hr and 20 min waiting for one family in front of us to get a car.
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2,0
Punta Cana
Points positifs : I was able to go where and when I wanted to
Points négatifs : Price was not honored. Wasn’t the vehicle I ordered. Had to negotiate a price . Had to negotiate insurance . Wasn’t helpful to make reservations with Alamo.!not a pleasant experience when beginning a vacation
avis de
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4,4
Willing and capable staff with terrible resources and facility.
Points positifs : The staff at counter and car pick up and drop off were excellent.
Points négatifs : The type of vehicle being rented was not available in a timely fashion. The vehicle once supplied was terrible. Bald tires, noisy engine a poor performing vehicle.
avis de
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2,0
My flight was delayed. Alamo closed and I left without transportation.
Points négatifs : My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
avis de
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4,0
Points positifs : Decent car
Points négatifs : Got completely ripped off. Alamo did not honor the price I signed up for and forced me to to pay over $400 when I signed up for a car that was supposed to cost $137
avis de
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2,0
Points négatifs : I did not rent the car because when we got there and we showed the rate we had the guy keep saying that is impossible you have no insurance he wanted to charge us insurance for 3 days $175.00 and the car rate $43 for the 3 das we thought it was outrages and decided to take a cab to the resort which was only $35.00
avis de
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2,0
Rates were double my reservation...
Points positifs : Nothing
Points négatifs : My rate for a rental in DR was surprisingly affordable when I booked online. I went ahead and purchased the insurance made available during booking. When I arrived at the rental counter, additional insurance was required with the rental, regardless of the policy I'd purchased (mistakenly believing it was part of Alamo's a la carte options). So I had a useless insurance policy and the required Alamo insurance more than doubled the online quote. Bastards.
avis de
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5,2
Punta Cana airport rental
Points positifs : Exterior of vehicle delivered was not cleaned
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2,0
Car General condition
Points positifs : The car was a disaster and expensive...
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