Hôtels à Le Cap

Points positifs: Location and grounds are spectacular, as is the breakfast buffet.

Points négatifs: Late night noise issues from bar and terrace area kept us awake and even awakened us from a sound sleep one evening. Required repeated calls to front desk to resolve. Bathroom lights also miswired and require turning on room lights which is problematic when companion is sleeping. Overall, it's a very nice hotel with very major flaws.

Points positifs: Lobby entrance and Bar. Gardens are lovely and one can stroll into town by way of the University park right across the hotel entrance.

Points positifs: Établissement de très haute qualité offrant un service complet. Le personnel est compétent, professionnel et serviable. La chambre est confortable et propre. La nourriture est très bonne. Internet fonctionne bien

Points négatifs: Un peu cher pour Le Cap où il y a beaucoup d'options de logement

Points positifs: Confortable, propre et moderne; nous avons séjourné dans une suite qui vient avec un excellent petit déjeuner et apéritif

Points positifs: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Points négatifs: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Points positifs: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Points négatifs: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.