Hôtels près de St George's Cathedral - Le Cap

Points positifs: Le cadre: l’hôtel se trouve au pied d’un canal; on peut faire le tour par un petit bateau qui est amarré à l’hôtel. On passe par un petit pont . La piscine est magnifique et les enfants «  ont pieds » . Les repas sont délicieux. Il y en a pour tous les goûts. Le matelas est parfait et les Oreillers sont en plumes. Je suis fragile de la nuque et j’ai donc dormi comme un bébé . Et le personnel ... d’une grande gentillesse. Les sud africains sont très doux dans leur regard et leurs gestes. Et on est à 5 min de l’aquarium et du port très animé surtout le soir. Superbe!

Points négatifs: Le « in dining room ». Il faut être clair , insister et répéter .

Points positifs: We had the luck, to be in the new refurnished room. Was well done and soon they will renovate all rooms like this, it seems like. It‘s an internal test how the people like it.

Points positifs: A well run established.

Points négatifs: Bedrooms a little dark.

Points positifs: Modern

Points négatifs: When it’s windy out side , air is leaking through the windows an making noise.

Points positifs: Location, convenient underground parking (self parking and valet available), easy and quick walking to the V&A Waterfront, view from balcony onto Table Mountain

Points positifs: Everything !

Points négatifs: Nothing, it’s flawless

Points positifs: L'emplacement, le professionnalisme du personnel, la qualité de l'établissement, le confort de la chambre.

Points positifs: Établissement de très haute qualité offrant un service complet. Le personnel est compétent, professionnel et serviable. La chambre est confortable et propre. La nourriture est très bonne. Internet fonctionne bien

Points négatifs: Un peu cher pour Le Cap où il y a beaucoup d'options de logement

Points positifs: Confortable, propre et moderne; nous avons séjourné dans une suite qui vient avec un excellent petit déjeuner et apéritif

Points positifs: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Points négatifs: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Points positifs: Always good, staff always excellent, will stay over and over again

Points positifs: The hotel is clean and it has business design near the conventional center, the stuff were great, they clean the rooms twice a day, free shuttle to Waterfall mall is a nice idea

Points négatifs: limited breakfast and small swimming pools

Points positifs: La chambre est très illuminée

Points positifs: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Points négatifs: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Points positifs: L'emplacement idéal en face du Cape Town International Convention Centre où nous avions notre congrès. Bon accueil et conseil du staff. Excellent petit déjeuner sans oublier le SPA et la magnifique vue du restaurant panoramique.

Points négatifs: Navette aéroport n'était pas au RDV

Points positifs: L emplacement, les piscines, le buffet restaurant

Points négatifs: Les travaux occasionant du bruit des 8h le matin et vraiment tres bruyant au 9eme etage

Points positifs: The staff was wonderful!

Points positifs: Beautifully decorated boutique hotel with real character and charm - with the friendliest staff I’ve met to date. We had a warm welcome from Simon, helping us get around Cape Town with some great suggestions for lunch too! Prince took care of us on our departure, equally helping and advising us about our onward journey. This hotel has amazing food, facilities, parking to boot. So happy we stayed there! 5*

Points négatifs: Nothing!

Points positifs: Chambres adorables et très confortables. Petit dej extraordinaire! (Les muffins tout chaud étaient divins! Les œufs parfaitement cuits, vraiment au top!) Localisation parfaite à 2 pas d’une rue avec plein de restos pour les dîners. Quartier sûr. Le staff est très agréable et serviable, donne de bons conseils et facilite l’installation!

Points positifs: Lovely old house, excellent friendly staff, great breakfast

Points positifs: Quirky renovated Victorian house with real charm in the Gardens area of Capetown. Really convenient for city sightseeing & nights out on Kloof St. Wonderful, warm & helpful staff.

Points négatifs: Some rooms are very small with little storage space so unless you’re travelling very light, look at booking a larger room if your budget will allow. Lots of noise through the day from building work going on next door at the moment .

Points positifs: Was a very clean and modern feel accommodation. The employees are extremely friendly and willing to help.

Points négatifs: Our room was very noisy. Heard allot from outside.

Points positifs: My room was spacious and had a home away from home feeling. We were celebrating our 12 year anniversary with my wife, and she loved the hotel so much she wanted to stay for longer. Would definitely be coming back for a longer stay. And I would definitely recommend Pepperclub hotel to all my friend, family and colleagues. The welcoming was so warm at the front desk, received a welcome drink and the staff was so warm and kind. Thank you Pepperclub team.

Points positifs: Tout Personnel exceptionnel sur tous les plans. 24h sur 24 au petit soin même lorsque l’on a pris la chambre la moins cher de l’hôtel nous avons été traité comme des rois , un vrai service d’un 5etoiles. Petit déjeuné au top. Lit très confortable

Points négatifs: Nous étions au 9eme étage et la vue donnait sur le haut d’un toit donc pas top mais quand même vue sur table Mountain.

Points positifs: The room was clean and comfortable.

Points négatifs: The service is no longer what it used to be.

Points positifs: Warm welcome and very thoughtful staff. The shuttle to the waterfront and Camps Bay beach is an wonderful service. The breakfast is a great way to start the day.

Points négatifs: I can't think of anything I would change here!

Points positifs: Rooms are a great size, hotel is located near to lots of great amenities - walkable to many of the best central spots (including V&A). They also offer a shuttle service to V&A waterfront and Camps Bay. Breakfast is complimentary and great.

Points négatifs: The restaurant wasn't great beyond breakfast - when in the hotel we opted for uber eats instead. Located near to Long Street it can be noisy at night (not an issue for us, but worth knowing)

Points positifs: Very good location, walkable area with many restaurants / bars Safe area for Cape Town

Points négatifs: The room was not really clean: dirty carpet, dirty toilet seat, dirty sheets The staff was very helpful and cleaned right away however dirt is not acceptable in a 5* hotel The room was at the 11th floor and still is very noisy during the night due to the bars close by

Points positifs: L'accueil a été rapide et courtois avec le cocktail de bienvenue. Le petit-déjeuner était bien. Un service personnalisé pour les oeufs aurait été appréciable compte tenu du niveau de l'établissement.

Points négatifs: La décoration m'a déçue avec le mélange entre moderne et faux-ancien. Les chambres étaient petites compte tenu du standard de l'établissement. Le personnel au petit-déjeuner n'était pas souriant.

Points positifs: Accueil au top, chambre propre et confortable; repas excellent. Je recommande vivement

Points positifs: The receptionist Phillip was a consummate gentleman and really passionate about exceptional service. Ensured that the Manager heard my challenges. He is the reason I would return. He cares. Was also impressed with the restaurant tables and chairs being sanitized after guests left each seating. The Covid 19 had just arrived in South Africa during my stay. So it meant a lot how quickly our health and safety were looked after.

Points négatifs: Was on the 9th floor Executive Suite. Could hear music beyond midnight, wearing earplugs. T'was terrible. Eventually fell asleep. Booked Reflexology treatment which ended being a foot massage to my shock. The therapist could not diagnose anything though I was in pain when certain Reflexology points were hit upon during the foot massage. That was a huge disappointment.

Points positifs: The location of hotel is excellent, if you wish to explore the city center by foot. The staff was very helpful and the breakfast was good and healthy. Also the downstairs bar and cafeteria is great hang out place :)

Points négatifs: The bathroom sinks were very slow. Also some of the rooms have very thin walls.

Points négatifs: L hotel a mis en place une navette gratuite avec des horaires aller et retour pour se déplacer jusuq au waterfront sauf que ce soir la le chauffeur n est pas venu nous chercher on a beaucoup attendu il était 22.30 on a été obligé de prendre un taxi qui nous a été rembourser par l hotel

Points positifs: We enjoyed our stay in pepper club hotel and the breakfast was good, we have nothing to complain about, see you on a next visit soon.

Points négatifs: The rooms should be provided with automatic air fresheners, that what’s would it more welcoming.

Points positifs: Design de la chambre

Points négatifs: Quelques moisissures dans la douche.

Points positifs: Très belle chambre , belle décoration et bons restaurants

Points positifs: Belle chambre, le personnel de qualité

Points négatifs: Nous avons trouvé la prestation chère : il faut plus considérer le lieu comme un appart hôtel alors qu’il est indiqué que c’est un hôtel 5 étoiles. Nous aurions aimé les services associés : petits déjeuners, spa, room service...

Points positifs: The room design is sleek and functional. The kitchen area is compact yet complete with all appliances and utensils to prepare almost any kind of meal. The king size bed feels soft on top and firm underneath. A perfect ratio of the two. The room is spacious and includes a large sofa with a chaise and desk. Services were outstanding and available as needed. The white bedding was always clean, crisp, and slightly scented. Turn down service was also provided. All requests were promptly addressed. The front desk was very friendly, thorough, and attentive. All questions were answered in a timely fashion and with a smile. I would highly recommend The Capital Mirage Hotel.

Points négatifs: The shower design lends itself to having mold in the corners and crevices. After 4 or 5 minutes, the water starts to rise as if the drain is too narrow to keep up with volume of shower water.

Points positifs: Tout était très bien, chambre spacieuse et confortable, Petits déjeuners avec vue au 15eme étage sur le cap, top Deux restaurants pour dîner

Points négatifs: rien

Points positifs: Chambre appartement au 10eme étage vue superbe sur table mountain. Une cuisine équipée. Chambre très agréable à vivre

Points négatifs: Juste un petit manque de fonctionnalité de la salle de bain. La douche un peu ouverte et l’eau qui s’echappe. Manque de crochets pour serviettes et peignoirs.

Points positifs: Room as expected, Staff very friendly and helpful. Wifi was excellent and the rooftop restaurant is special as well.

Points négatifs: The location of the hotel is nice but very noisy since there is a lot of traffic, honking and buzz outside the hotel on the road to Sea Point. Also there is a mosque right next to it and every morning at 05:30 am the prayer started over loudspeakers and woke us up every day.

Points positifs: Good location, clean and comfortable rooms, the stuff very polite and helpful

Points positifs: We had one of the apartments equipped with kitchen, washing machine and drier. This was for 5 days of a much longer trip and the apartment was a welcome refuge for a bit of self-catering and to refresh our wardrobe. Supermarket and liquor store close by. View of Table Mountain while eating meals. Staff all brilliant.

Points négatifs: Hotel no longer has a pool and the rooftop bar is now a separate business.

Points négatifs: Breakfast buffet not on par with other similar hotels. Was much better when it was served at the rooftop restaurant.

Points positifs: La gentillesse exceptionnelle de la réceptionniste Nobafundi ainsi que ces collègues. Nous avons eu 1 souci de dernière minute et Nobafundi nous a vite rassuré et réglé le problème. Encore merci à vous car vous avez rendu notre séjour meilleur

Points négatifs: La piscine sur le toit inexistante, vous avez des planches par-dessus dommage.

Points positifs: Great location, good size rooms with kitchen facilities.

Points négatifs: Confusing room description and prices. Upgraded room sold as mountain view and balcony. However no mountain or balcony when we go to the room. Staff where helpful and offered us to move but when we looked at another room it lacked kitchen facilities.