Hôtels près de Iziko Old Town House Museum - Le Cap

Points positifs: The fact that we were upgraded to a suite. The friendliness, the personal attention and absolute luxury - we felt very special. A special place for our anniversary (our 2nd time and many to come). Meal at Reuben's fantastic.

Points négatifs: The attitude of "manager" (in charge of seating) at breakfast.

Points positifs: What is there not to like?

Points négatifs: ha ha

Points positifs: Happy,self assuared staff in all departments. Golf carts to move around hotel. Location of hotel. All good.

Points négatifs: Could do with better design barth.

Points négatifs: the fact that sex workers are alowed on the premises.

Points positifs: Emplacement, personnel de la réception

Points négatifs: Le petit-déjeuner prend beaucoup de temps, le thé indien qui devrait être disponible est très long à venir même pour le menu indien pas disponible immédiatement

Points positifs: Le petit déjeuner était excellent, et le personnel est extraordinaire, surtout le concierge.

Points négatifs: Les salles de bain ont des fenêtres qui donnent sur les chambres au-dessus de la baignoire ... Pourquoi ?

Points positifs: Magnifique, accueillant, personnel serviable

Points négatifs: Le dîner à la menthe le restaurant n'était que correct

Points positifs: Initial impressions was one of apprehension as I had to ask to be helped. Otherwise the staff was very helpful and displayed a level of professionalism

Points négatifs: Nothing

Points positifs: Bed was very comfortable, room good size, view spectacular and location wonderful

Points négatifs: Reception disorganised/disinterested. On checking in, we carried all 4 of our bags and travel cot and stroller and no porter to offer assisiatnce. On the third night the front office staff decided that our baby sitter coulod only come to our room after signing ionto a book, that they could not find, and held us up for about 15 minutes while they looked...finally they allowed her to write on a piece of paper without checking the veracity therof. Each night we stayed, a flashing warning light on the ceiling kept going off, " oh don't worry about that, we'll switch it off". Despite asking the front desk NOT to call the room our kids ( 3 and 18 months) were sleeping in, the did so repeatedly on all three nights. Bar staff inattentive,, room service slow and inefficient, meal for 2 ordered at 11:340 took an hour was cold, (although delicious) and arrived with 1 set of cutlery for 2 meals. ( one does not complain at that jucnture when one is hungry... i just ate. As a family we have spend between 15 and 20 nights a year in Cape Town, always taking either a two bedroom suite or a hotel with interleading rooms. We have some favourites, and apart from a great location and great room, the service in this hotel is so ambivalent borderline disinterested that we will not return.

Points positifs: Établissement de très haute qualité offrant un service complet. Le personnel est compétent, professionnel et serviable. La chambre est confortable et propre. La nourriture est très bonne. Internet fonctionne bien

Points négatifs: Un peu cher pour Le Cap où il y a beaucoup d'options de logement

Points positifs: Confortable, propre et moderne; nous avons séjourné dans une suite qui vient avec un excellent petit déjeuner et apéritif

Points positifs: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Points négatifs: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Points positifs: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Points négatifs: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Points positifs: The breakfast.....was very good

Points négatifs: All three times my car parking was a problem...... First they misplace my key and had to wait 20minutes to find it..... then they brought my car out to early standing in the sun for 30minutes after I arrange when I wanted the car. We I wanted to leave after check out, my car was parked in and they could find the owner......so this experience that was suppose to be something nice..... was very frustrated.

Points positifs: The Spa on the 19th floor is really relaxing and very clean. The breakfast downstairs was of a high standard and obtuse there was awareness re health eg smoothies etc. The room was comfortable, very corporate- the bathroom is cleverly designed and very user friendly.

Points positifs: We received an upgrade to the Executive Club Floor

Points négatifs: This hotel is not the place to stay for couples or any romance. It is all business and has limited facilities for leisure. No outdoor pool. limited food selection. very sterile place!

Points positifs: The room was clean & fine. Bathroom was with tile heating & very clean. Although it was written free wi-fi is only at the lobby, there was hotel wide wi-fi, including rooms. Everything was perfect about the hotel. Shuttle service is very useful.

Points négatifs: Just one of the reception staff was rude. Other than that everything was flawless.

Points positifs: The location of this Hotel is perfect for business trip. The price for this hotel is quite worthy.

Points positifs: Le petit déjeuner est l'un des meilleurs et des plus variés qu'on a jamais vu. Il y a une navette gratuite depuis l'hotel vers le Waterfront. Le waterfrontest à peine à 10 minutes à pied de l'hotel. Le parking de l'hotel est à seulement 3 euros par nuit.

Points négatifs: La piscine est vraiment trop petite et il n'y a que 5 ou 6 chaises longues à côté, donc c'est très vite rempli. Le sauna était en panne.

Points positifs: Good location. Very neat and modern. Staff friendly.

Points négatifs: We had to pay for our parking ticket every day. At these rates I think it is rediculous

Points positifs: Très bel hotel 5 etoiles et surtout idéalement placé pour visiter la ville et ses alentours . de plus , il se voit de loin car il est très haut et c'est appréciable pour le trouver . belle piscine et belle chambre avec une belle vue sur le port .

Points négatifs: Rien

Points positifs: calme, confort et propreté

Points négatifs: le rix

Points positifs: La situation est ideale. Le personnel est competant, efficace et toujours pret a vous aider. Le lieu est chaleureux. Excellent petit dejeuner.

Points positifs: Le service spa restaurant avec le personnel qualifie et aussi le decor

Points négatifs: Franchement tout etait impeccable

Points positifs: L'amabilité et la disponibilité du personnel. Le design des chambres et des parties communes. Le petit déjeuner ... énooorme !

Points négatifs: Les proches environs peu propices à la flânerie.

Points négatifs: Il n'y a pas l'accès à internet gratuit. Le restaurant ne sont pas 4 * .

Points positifs: convenient location near V and A waterfront for shopping and trips friendly staff reasonable cost

Points négatifs: breakfast was expensive staff, though friendly, had limited knowledge of area should create better walk path to V and A

Points positifs: Proximity to the Waterfront was good and there is parking for visitors.

Points négatifs: Lack of good printing facilities and Internet access.

Points positifs: Walking distance to V & A

Points négatifs: The suites were adequate for couples, but I would certainly not be recommend this hotel for acquaintances traveling together, clear glass to the shower and no wall or door separating the bedroom from the bathroom is not ideal for those wanting privacy. The hotel had a feel of a council housing block. Won't be returning

Points positifs: Great facilities and pleasant environment

Points positifs: The security was excellent! Staff very helpfull and friendly!

Points positifs: Staff were efficient, helpful and friendly. Room was clean in a state of good repair and well fitted out

Points négatifs: No parking outside hotel entrance when wanting to book in

Points positifs: Situaion. Proche. Centres activités

Points positifs: Proximity to waterfront

Points positifs: Very nice room, well located for the v&a Waterfront and the City Centre

Points positifs: manager, bobby-lee was great...made us feel at home.thanks

Points négatifs: dewald needs to brush up on his customer service, if i am the client i need to be treated like i am the only one who exist in that moment, we had an incident at the hotel where the the panic alarm went off and we paniced and rush out, justine ask what was going on and dewald just rushed pasted us....

Points positifs: Room very good standard with all modern appliances etc

Points négatifs: Disjointed services - Reception in a different building to bar/restaurant Access by road/path to V & A Waterfront was very difficult despite being nearby Reception Staff not very helpful but other staff very pleasant

Points positifs: Comfortable hotel with kind friendly and helpful staff. Close to the conference center and shops. Very good transport system.

Points négatifs: Un seul reproche : le bruit occasionné par la circulation dans le tunnel proche.

Points positifs: Location is perfect for the full Cape Town experience and staff could not have been more helpful or friendly. Rooms are very comfortable and clean and hotel felt very safe. They also have a sister beach club at Camps Bay which is complimentary and a fantastic added bonus to an already superb hotel and holiday experience

Points positifs: The hotel is conveniently located from shopping area and for takinf the hop On Hop off bus. The staff were very helpful.

Points négatifs: No porter facility. More variety for the breakfast and if the time for serving breakfast could be extended for until 1100hrs. they forgot to send a taxi for pick up at the airport.

Points positifs: The staff was very friendly and helpfull! Room was impecable and clean! Will definitely recommend it to any traveller!

Points positifs: Modern and stylish hotel. The best part of the hotel is the reception staff, extremely helpful and very friendly. They gave us good advice on day trips to Cape Point and Stellenbosch. The location is excellent, nearby a good choice of quality restaurants, Greenmarket, Long Street and the bus stop of the red/blue sightseeing bus. Breakfast is good.

Points négatifs: The room is good, but could have more closet space, especially for a longer stay. The bathroom is good, but could have more towel racks. Wifi is expensive and sometimes not working.

Points positifs: Proximity to city centre and the V+A Waterfront, etc etc.

Points négatifs: No issues

Points positifs: Near to the city centre and shopping.

Points négatifs: hotel au centre ville dans un quartier peu animé et pas éclairé, impossible de sortir le soir ........Hotel pour une nuit ou deux; pas pour un long séjour, hotel avec des fenêtres qui ont une ouverture de 10cm Hotel hyper moderne , design et froid

Points positifs: The helpfulness of the staff and the quality of the room we stayed in

Points négatifs: Trying to find it when arriving by car. It is very difficult to find especialy as to get to it you have to drive up a street marked no entry! Guests should be warned about this as trying to get to the hotel resulted in a very frustrating and stressful hour driving in central Cape Town

Points positifs: Safety of the place

Points négatifs: TV screans are too small

Points positifs: Central location,great for walking ever where

Points négatifs: Hotel heating system in room was hard to work.room was cold even after we had someone check it out

Points positifs: Very near to our business partners.

Points positifs: L'ambiance et la déco sont chaleureuses, c'est un endroit agréable pour séjourner en plein centre de Cape Town.

Points négatifs: Un de nos achats s'est volatilisé en notre absence...

Points négatifs: When I got to the Hotel there was no record of the reservation that your company had made for me. Luckily they had rooms available which I needed after flying and sitting for 30 hours.

Points négatifs: Ils n'avaient pas ma réservation, qui avait été payée. Et ils m'ont mis à un autre hôtel, qui m'a chargé à nouveau. Pas très content.

Points positifs: The location was wonderful. It's walking distance from the Waterfront. The staff was friendly and the room was amazing (we paid a little extra for the suite and it was very much worth it!).

Points négatifs: We had to get our keys re-coded every other day. We came to realize the hotel was resetting the room code every day, which was very annoying. The cleaning staff would miss things...something different every day.

Points positifs: Location next to cape quarter is perfect , easy walking distance to V&A waterfront and city centre . Buses at front door

Points négatifs: Very noisy . Window panes are paper thin and air con is a giant box in the wall . Terrible internet , free until 100 mb ? Seriously ? In a wifi connected apple era ! And as slow as dial up . Staff average , very " apathetic attitudes "

Points positifs: Nice rooms. Proffesional and friendly staff. Excellent breakfast. The hotel is near the Waterfront and we could see a bit of the sea from our window. It is also close to the citycenter and during daytime we could walk there.

Points positifs: Good location with pleasing decor and excellent breakfast

Points négatifs: We had beautiful loft room with balcony, very spacious but with inadquate storage space for our clothes.

Points positifs: Absolutely nothing, it was the most awful hotel I have ever stayed at, I would never recommend staying here and will not return.

Points négatifs: Very noisy property, unfriendly front desk staff, major complaint was noise both from traffic and from loft room above whereby you hear people constantly walking up and down the stairs. Awful.....

Points positifs: I think the staff was extremely friendly and professional. Great breakfast buffet everyday. It was within walking distance of several areas I wished to visit.

Points positifs: The super friendly staff, especially those on duty in the breakfast room, totally lifted my mood.

Points négatifs: Inexperienced check-in staff.

Points positifs: Dans son ensemble, le personnel de l'hôtel est très disponible et parfaitement à l'écoute. L'hôtel est très confortable et le petit-déjeuner parfait.

Points négatifs: Oui, j'ai demandé un réveil téléphonique à 3h20 pour mon départ, et on m'a appelé seulement à 3h55 ! Heureusement que je m'étais réveillé tout seul sinon je ratais mon avion ! C'est scandaleux de la part d'un 4 étoiles, d'autant plus que c'est la même personne qui a noté l'horaire la veille et qui était à la réception pour m'appeler !

Points positifs: L'hôtel est sympathique et proche du waterfront. les chambres sont spacieuses (loft). La machine expresso dans la chambre est un plus.

Points négatifs: Les chambres sont très bruyantes nous avons eu beaucoup de mal à dormir. Nous avions une chambre dans un angle de rue au 5eme étage la première nuit, nous n'avons pas fermé l'oeil de la nuit. Nous avons déménagé 3 chambres plus loin mais les vitres ne sont pas insonorisées, le problème reste identique.

Points positifs: Nous etions au dernier étage de l'hotel,dans un loft avec mezzanine ,déco contemporaine .Tres spacieux,!avec un lit king size et une cuisine avec four micro-ondes .(sans oublier une machine expresso!)Vraiment très agréable.

Points négatifs: pas de boissons(mini bar)dans le frigo.

Points positifs: La localisation de l'hotel est parfaite et assez centrale pour un visiteur qui doit soit se rendre au Centre de conférence, se détendre et/ou faire du shopping dans le cadre exceptonnelle du Waterfront.

Points positifs: The lofts on the top floor had excellenet views onto the waterfront and the world cup stadium in greenpoint. The staff are very friendly both at the front desk and in the breakfast room.

Points négatifs: the rooms and hallways smelt of smoke. I needed to change my loft twice before I was given a loft that had no smoke odour.

Points négatifs: Pas de mini bar, pas de vue, climatisation défectueuse, trop chaudMentionné comme "Waterfront", ou est la mer?Rapport qualité prix excessif

Points positifs: The general convenience of the location.