Vol Las Vegas : Trouvez un billet d’avion pas cher pour Las Vegas

Points négatifs : More communication on the flight delay

Points positifs : How ferindly they where get on airplane and caring they where the hold time on the flight

Points négatifs : They bathroom up front airplane should be first class and back airplane have there bathrooms

Points négatifs : Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Points négatifs : Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Points positifs : Quick access to the airport and gates

Points négatifs : Free food on board

Points positifs : Organized process and controls.

Points négatifs : The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Points négatifs : The least comfortable and smallest narrow business class seats ever

Points négatifs : Some of the crew members were rude,

Points positifs : Bon choix d'options de divertissement, beaucoup de bons films à choisir. Le vol était à l'heure, nous sommes arrivés avant l'heure prévue.

Points négatifs : L'équipage semble avoir quelques problèmes entre eux et il a été reflété dans le service qu'ils ont offert aux passagers. Certains d'entre eux étaient désagréables.

Points négatifs : Personal very rude no manners to answer Questions or direct people.

Points positifs : Awful food selection, small entertainment selection, none of the crew knew how to properly board the plane and left guests waiting in the aisle for over 45 minutes of standing for no reason and then yelled at the passengers that we were 'late' and that the standing passengers were causing the delay of the aircraft! The staff were VERY, VERY rude. I would do yourself a favor and NEVER fly Iberia!

Points négatifs : Everything. They need an entirely new flight crew, new food service, new gate attendants, new baggage check, new ground crew. Just a joke.

Points positifs : Seats were comfortable and the crew was great.

Points négatifs : While the entertainment system had good options, the screen was very unresponsive when pushing the buttons. On average, it would take me over 10 tries to get any on screen button to work. Gave up several times.

Points positifs : The crew was okay,...and we got there

Points négatifs : The plane, was a piece of junk, and the AC wasn't working.

Points positifs : Crew was friendly, food was good

Points négatifs : Entertainment was broken in one of our seats, the seats were not comfortable

Points positifs : On time

Points négatifs : Seats were tight

Points positifs : The crew members are super friendly and caring.

Points positifs : Seat was very comfortable, plenty of leg room.

Points négatifs : Food trays left for 45 mins. This was premium economy Check in took forever even though I checked in 3 hours before departure. Didn't seem to be any staff near self serve check in screens to advise passengers.

Points positifs : Smooth flight for the most part.

Points négatifs : Better food choices. Better communication and better boarding procedures by rows or groups.

Points positifs : We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic

Points positifs : The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen.

Points négatifs : The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through.

Points positifs : It was an uneventful flight. The entertainment system worked well and food was good.

Points négatifs : The lights kept coming on every few minutes making sleep nearly impossible.

Points positifs : Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Points négatifs : The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Points positifs : Seat was very comfortable, plenty of leg room.

Points négatifs : Food trays left for 45 mins. This was premium economy Check in took forever even though I checked in 3 hours before departure. Didn't seem to be any staff near self serve check in screens to advise passengers.

Points négatifs : No luggage and you had 4 hours! And 20 min late. Not good

Points positifs : We were early

Points négatifs : The food

Points positifs : Friendly and helpful

Points négatifs : More leg room

Points positifs : Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Points négatifs : The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Points positifs : Crew was friendly, food was good

Points négatifs : Entertainment was broken in one of our seats, the seats were not comfortable

Points positifs : The crew was very attentive and willing to assist with everything.

Points négatifs : I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Points positifs : Seat was very comfortable, plenty of leg room.

Points négatifs : Food trays left for 45 mins. This was premium economy Check in took forever even though I checked in 3 hours before departure. Didn't seem to be any staff near self serve check in screens to advise passengers.

Points positifs : Almost everything, especially the crew.

Points négatifs : Don’t feel like anything should be better to be honest

Points négatifs : When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Points positifs : Everything works and quick to get to destination.

Points négatifs : Time

Points positifs : Wonderful hospitality, excellent service!! Clean, well thought meal service.

Points négatifs : Hoping that this will continue!!

Points positifs : Had seat open next to me

Points négatifs : Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival

Points positifs : Crew was great

Points négatifs : We had to go back to the gate to correct an interior light problem.

Points négatifs : Old plane with no video screens or room. Boo!

Points positifs : Bon choix d'options de divertissement, beaucoup de bons films à choisir. Le vol était à l'heure, nous sommes arrivés avant l'heure prévue.

Points négatifs : L'équipage semble avoir quelques problèmes entre eux et il a été reflété dans le service qu'ils ont offert aux passagers. Certains d'entre eux étaient désagréables.

Points positifs : Leg room fantastic

Points négatifs : Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Points négatifs : More entertainment options

Points positifs : Organized process and controls.

Points négatifs : The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.