Trouvez des vols pas chers avec Lufthansa

Points positifs : The particular flight attendant serving our area seemed rude.

Points positifs : Nothing

Points négatifs : Flight was cancelled with NO NOTIFICATION. I learnt about it when i reached the airport - 3 hours before departure. And there was absolutely no one from Lufthansa available - innperson or on phone.

Points négatifs : Unable to travel due to Corona restrictions, company would not refund ticket.

Points positifs : Customer service by the crew

Points négatifs : Lufthansa still charges full price like usual, but on a 8+ hour flight to serve a cat size meal of pasta soaked in some pesto sauce is unacceptable! Thank god I had lunch at Frankfurt before departure! Covid-19 should not be an excuse for lack of services! I work for a company which falls into the Essential business category and despite the pandemic we NEVER EVER compromised with the top quality of our product! I am so dissatisfied with Lufthansa and what they have become, pale shadow of a great company, very sad....

Points négatifs : seats and cleaness

Points positifs : Crew , good Seats o paid for it to have it good legroom

Points négatifs : Sure Manu of them was unhappy For them delay and flght about 1 hour Then our flights was cancelled on transit stop From Chicago to Detroit

Points positifs : I paid for seats

Points négatifs : Sure many

Points négatifs : Staff does not understand regulation

Points positifs : Nothing

Points négatifs : Flight was cancelled and never got money back

Points positifs : Nothing

Points négatifs : Never returned my money when the flight was canceled

Points positifs : Crew was friendly, but dis not show Seating flexibility based on passengers spacing

Points positifs : Nothing . Flight was cancelled

Points négatifs : Refund people money

Points négatifs : Flight was cancelled

Points positifs : I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee

Points négatifs : Hire better competent people!

Points négatifs : It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!

Points positifs : I was not allowed to board the flight.

Points négatifs : Consistency of communication online and at the airline counter about who is able to fly right now.

Points positifs : Was put in German Airport jail

Points négatifs : See above. United sold me a ticket they knew would get me sent back after being detained

Points positifs : Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more.

Points négatifs : United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable

Points négatifs : Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again

Points négatifs : seats were very uncomfortable

Points positifs : The crew positive attitude

Points négatifs : We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board

Points positifs : Wide choice of movies and entertainment

Points négatifs : Better menu options and in-flight service

Points positifs : The audacity of your gross negligence in a time of global pandemic.

Points négatifs : Any semblance of social responsibility or ethical behavior.

Points positifs : Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Points positifs : Nothing!

Points négatifs : Racists bastards!