Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
| Code IATA | LH |
|---|---|
| Itinéraires | 616 |
| Itinéraire le plus populaire | Hambourg à Munich-Franz-Josef Strauss |
| Aéroports desservis | 199 |
| Aéroport le plus populaire | Francfort |
Points positifs : the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.
Points positifs : Seat was both comfortable and spacious. Crew were very attentive and personable.
Points négatifs : Really great flight. Can’t say enough about it.
Points positifs : The planes were well maintained. Good entertain emend choices. Food was decent too
Points positifs : Planes were comfortable and well maintained.
Points positifs : Attention and comfort
Points positifs : The food was good
Points négatifs : The seats were very cramped
Points positifs : The seats were nice and the food was unusually good
Points négatifs : More water brought to the seats.
The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.
Points positifs : The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.
Points négatifs : I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases.
Later when I asked it was already closed.
Points positifs : The crew, leg room with seats! The flight crew was extremely nice!!!!
Points négatifs : Everything was pleasant....I wouldn’t change anything.
Points positifs : Nice crew
Points négatifs : Better food, some entertainment, better bathrooms
Points négatifs : The ife screen was extremely slow and unresponsive.
Points positifs : The crew and snacks
Points négatifs : They take the headphones about an hour before landing which isn’t ideal.
Points négatifs : Food poor going to Munich , legroom poor.
Points négatifs : Leg room was terrible in economy and food was poor from the USA
Points positifs : I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad
Points positifs : Great flight
Points positifs : Great
Points négatifs : Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.
Points positifs : The take off and landing was peaceful and on time
Points négatifs : I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.
Points positifs : Overall, I can’t complain. The take off and landing was peaceful
Points négatifs : The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip
Points positifs : Staff was extremely nice and helpful
Points positifs : Crew was very warm and friendly
Points négatifs : The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.
Points positifs : Crew was very pleasant and kind
Points négatifs : Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.
Points positifs : Seat back tv’s
Points négatifs : Flight was delayed over 3 hours, food was mediocre at best
Points positifs : In general, everything was ok aboard the plane.
Points négatifs : The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it.
Excellent Service
Points positifs : Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.
Points négatifs : 3 out of our 4 flights had some sort of delay.
Points positifs : Love Lufthansa
Points positifs : Everything was great thanks
Points négatifs : Perfect trip
Points positifs : The crew was cranky at the beginning of the flight.
Points négatifs : More space!
Points négatifs : One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.
Points négatifs : One cookie with tea is not enough at this time of day!
Boarding was organised terribly and was the main reason for the delay.
Points négatifs : Mejorar las oferta de películas abordo
Points négatifs : The food
Points négatifs : Everything was excellent! I will be flying with them again!
Points positifs : on time; boarding was smooth; leg space was good
Points négatifs : wifi was not working; food was below average; movie selection options poor
Points négatifs : The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it.
Points négatifs : Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person
Points positifs : Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.
Points négatifs : Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery.
Points positifs : Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.
Points négatifs : Uncomfortable cramped seats, USB port on seat-back video display does not charge a connected device.
Points négatifs : Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.
Points négatifs : It’s very very poor and flight radar is below average
Points positifs : The most comfortable coach seats I've ever been lucky enough to sit in (aisle and window in the first row of economy)! First time flying an A340-600, it's a great plane for a long trip.
Points négatifs : Security in Frankfurt - long lines
Points positifs : Flight attendant warm, courteous and authoritative at same time.
Points négatifs : Seat hard. Space tight. I am 6’4”
Points négatifs : Improve quality of on board announcements.
Points positifs : Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane.
Points négatifs : Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil.
It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible.
Points positifs : Small plane, decent space, short flight.
Points négatifs : Legroom.
Points positifs : Crew excellent
Points négatifs : Need to invent seat u can lay flat in
Points négatifs : I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!
Points négatifs : The seat didn’t recline and the entertainment didn’t work
Points positifs : Staff excellent
Points négatifs : Seats that go flat so u can sleep on long flight
Points négatifs : I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!
Points négatifs : I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.
Points positifs : Safety of aircraft
Points négatifs : Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them
Points positifs : Crew
Points négatifs : More direction once crew knew the connecting flight would be lost, especially to minors
Points négatifs : Three hours departure delay from Munich to SFO
Points négatifs : We had a three hour departure delay in Munich
Points négatifs : Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.
Points positifs : Crew was very good. Food was OK.
Points négatifs : Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.
Points positifs : Crew was amazing and seats were comfortable.
Points positifs : the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again.
Points positifs : Seat was both comfortable and spacious. Crew were very attentive and personable.
Points négatifs : Really great flight. Can’t say enough about it.
Points positifs : The planes were well maintained. Good entertain emend choices. Food was decent too
Points positifs : Planes were comfortable and well maintained.
Points positifs : Attention and comfort
Points positifs : The seats were nice and the food was unusually good
Points négatifs : More water brought to the seats.
The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.
Points positifs : The crew, leg room with seats! The flight crew was extremely nice!!!!
Points négatifs : Everything was pleasant....I wouldn’t change anything.
Points négatifs : The ife screen was extremely slow and unresponsive.
Points positifs : The crew and snacks
Points négatifs : They take the headphones about an hour before landing which isn’t ideal.
Points positifs : Great flight
Points positifs : Great
Points positifs : Staff was extremely nice and helpful
Excellent Service
Points positifs : Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.
Points négatifs : 3 out of our 4 flights had some sort of delay.
Points positifs : Love Lufthansa
Points positifs : Everything was great thanks
Points négatifs : Perfect trip
Points négatifs : Everything was excellent! I will be flying with them again!
Points négatifs : The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it.
Points négatifs : Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person
Points positifs : The most comfortable coach seats I've ever been lucky enough to sit in (aisle and window in the first row of economy)! First time flying an A340-600, it's a great plane for a long trip.
Points positifs : Flight attendant warm, courteous and authoritative at same time.
Points négatifs : Seat hard. Space tight. I am 6’4”
Points positifs : Crew excellent
Points négatifs : Need to invent seat u can lay flat in
Points positifs : Staff excellent
Points négatifs : Seats that go flat so u can sleep on long flight
Points négatifs : I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!
Points négatifs : I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.
Points positifs : Crew was amazing and seats were comfortable.
Points positifs : The food was good
Points négatifs : The seats were very cramped
Points positifs : The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.
Points négatifs : I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases.
Later when I asked it was already closed.
Points positifs : Nice crew
Points négatifs : Better food, some entertainment, better bathrooms
Points négatifs : Food poor going to Munich , legroom poor.
Points négatifs : Leg room was terrible in economy and food was poor from the USA
Points positifs : Overall, I can’t complain. The take off and landing was peaceful
Points négatifs : The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip
Points positifs : Crew was very pleasant and kind
Points négatifs : Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.
Points positifs : In general, everything was ok aboard the plane.
Points négatifs : The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it.
Points positifs : The crew was cranky at the beginning of the flight.
Points négatifs : More space!
Points négatifs : Mejorar las oferta de películas abordo
Points négatifs : The food
Points positifs : on time; boarding was smooth; leg space was good
Points négatifs : wifi was not working; food was below average; movie selection options poor
Points positifs : Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.
Points négatifs : Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery.
Points positifs : Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.
Points négatifs : Uncomfortable cramped seats, USB port on seat-back video display does not charge a connected device.
Points négatifs : Security in Frankfurt - long lines
Points négatifs : Improve quality of on board announcements.
Points positifs : Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane.
Points négatifs : Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil.
It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible.
Points positifs : Small plane, decent space, short flight.
Points négatifs : Legroom.
Points positifs : I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad
Points négatifs : Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach.
Points positifs : The take off and landing was peaceful and on time
Points négatifs : I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.
Points positifs : Crew was very warm and friendly
Points négatifs : The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.
Points positifs : Seat back tv’s
Points négatifs : Flight was delayed over 3 hours, food was mediocre at best
Points négatifs : One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.
Points négatifs : One cookie with tea is not enough at this time of day!
Boarding was organised terribly and was the main reason for the delay.
Points négatifs : Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.
Points négatifs : It’s very very poor and flight radar is below average
Points négatifs : I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!
Points négatifs : The seat didn’t recline and the entertainment didn’t work
Points positifs : Safety of aircraft
Points négatifs : Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them
Points positifs : Crew
Points négatifs : More direction once crew knew the connecting flight would be lost, especially to minors
Points négatifs : Three hours departure delay from Munich to SFO
Points négatifs : We had a three hour departure delay in Munich
Points négatifs : Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.
Points positifs : Crew was very good. Food was OK.
Points négatifs : Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.
