Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
| Code IATA | LH |
|---|---|
| Itinéraires | 606 |
| Itinéraire le plus populaire | Munich-Franz-Josef Strauss à Duesseldorf Intl |
| Aéroports desservis | 194 |
| Aéroport le plus populaire | Francfort |
Great!
Points positifs : Loved the food and drink service.
Points négatifs : Did not like how far back the seat in front of me went. Causes a cramped ride.
Points positifs : the airplane was brand new. l really like it and the crew was nice.
Points négatifs : The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.
Points positifs : After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t
Points positifs : Staff was helpful and kind. Entertainment had variety.
Points négatifs : Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable.
Points positifs : Crew were amazing not stingy with the drinks. Boarding was easy and smooth
Points négatifs : Would prefer flying with partner United though. Think they offered a better service on board
Points positifs : crew onboard and food/entertaiment.
Points négatifs : could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.
Points positifs : Flight was delayed from LAX. No accommodation offered
Points négatifs : Accommodation. They were kinda rude about the whole experience
Points positifs : Everything about the flight was perfect.
Points négatifs : Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United.
Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!
Points positifs : Lufthansa hands down is the best airline I have ever flown!
Points négatifs : Same as previous
Points négatifs : The people sitting beside me was very loud and they didn’t stop talking the whole time.
Points négatifs : Nothing
Points positifs : Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help
Points négatifs : Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr
Points positifs : The flight was on time
Points négatifs : Seats, entertainment, crew attitude
Points positifs : Flight was ontime
Points négatifs : The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior
Points positifs : crew was good
food was good
Points négatifs : comfort
Points positifs : crew wasn't friendly, seats are very narrow and uncomfortable
Points négatifs : FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Points positifs : Food was great
Points négatifs : Connect flight time was cutting it short- sane scenario.
Points positifs : Crew very nice
Points négatifs : Connecting flight time was half hour and at other side if airport- not fun at all. Barely made flight home
Points négatifs : All went well!
Points positifs : The seat was good, and the crew was great.
Points négatifs : Boarding at the gate, and not having to take the bus.
Points positifs : Great food. Plenty of restrooms
Points négatifs : Late arrival. Had to run to catch the next flight
Points positifs : The economy seat was surprisingly comfortable
Points positifs : None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted.
Points négatifs : Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv.
Points positifs : Crew was courteous and professional. Food was okay. Movie selection really good.
Points négatifs : Wider seats and more leg room.
Points positifs : Crew was courteous and professional. Food was okay.
Points négatifs : Seats a little wider and little more leg room.
Points négatifs : Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat.
Points positifs : The crew was o.k.
Points positifs : The crew was o.k.
Points positifs : The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.
Points négatifs : The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be
Points positifs : Seat is small
Points négatifs : On time boarding
Points négatifs : Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition.
Points positifs : It was short.
Points positifs : My luggage never arrived in Munich
Points positifs : The crew was really nice.
Points négatifs : There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change.
Points positifs : Ben... Je cherche encore
Points positifs : Friendly and cheerful crew. Very generous with the drinks.
Points négatifs : Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though.
Points positifs : Really cheerful and friendly crew.
Points négatifs : They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain.
Points positifs : Organized, clean
Points négatifs : Kinder crew, better headphones
Points positifs : crew was nice
Points négatifs : our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket.
All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous.
Points positifs : le personnel
Points négatifs : respecter l'horaire.
la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare
Points positifs : Reasonably comfortable seat
Points négatifs : The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.
Points positifs : ,Crew was amazing, took extra care of passengers.Very polite and friendly.
Points positifs : In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.
Points négatifs : They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.
Points positifs : Super service. From gate in Frankfurt to Rome.
Points négatifs : Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.
Points positifs : S380 nice plane
Points négatifs : Food lousy
Late leaving Singapore caused much difficulty
Points positifs : Cheerful and very helpful
Points négatifs : The food could be better
Points positifs : Nice smooth and organized flight
Points négatifs : Never revived my checking email
The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets
Points négatifs : The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)
Points positifs : Excellent
Points positifs : Everything was good.
Points négatifs : No major complaints.
Points positifs : Very helpful crew, good food.
Points négatifs : Flight was one hour late.
Points positifs : The crew should treat better passengers but overall is been good
Points négatifs : Overall is been good
Points positifs : Perfect in everything
Points négatifs : All good
Points positifs : It was a new plane.
Points négatifs : Cleanliness - there was a pretzel and part of chewy bar between seats. There was no water service on this flight of 12 hours plus. There was no option of vegetarian meal either for dinner or breakfast. I did not want any special meal. There is always choice of vegetarian meal.
Points négatifs : All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well.
Points négatifs : The fly was a little late.
Points positifs : I had a good seat with a large leg room area. The flight was really comfortable slept like a baby! The staff are really nice.
Points négatifs : Food was pretty terrible, however we got offered drinks more than once which was good.
A better entertainment system or provide free WiFi
Points négatifs : Light was delayed 3 hours. I had to wait 9 hours for a next plane to my final destination
Points négatifs : Food
Great!
Points positifs : Loved the food and drink service.
Points négatifs : Did not like how far back the seat in front of me went. Causes a cramped ride.
Points positifs : the airplane was brand new. l really like it and the crew was nice.
Points négatifs : The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.
Points positifs : Crew were amazing not stingy with the drinks. Boarding was easy and smooth
Points négatifs : Would prefer flying with partner United though. Think they offered a better service on board
Points positifs : Everything about the flight was perfect.
Points négatifs : Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United.
Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!
Points positifs : Lufthansa hands down is the best airline I have ever flown!
Points négatifs : Nothing
Points positifs : Food was great
Points négatifs : Connect flight time was cutting it short- sane scenario.
Points négatifs : All went well!
Points positifs : Great food. Plenty of restrooms
Points négatifs : Late arrival. Had to run to catch the next flight
Points positifs : The economy seat was surprisingly comfortable
Points positifs : The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.
Points négatifs : The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be
Points positifs : Friendly and cheerful crew. Very generous with the drinks.
Points négatifs : Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though.
Points positifs : Really cheerful and friendly crew.
Points négatifs : They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain.
Points positifs : ,Crew was amazing, took extra care of passengers.Very polite and friendly.
Points positifs : Super service. From gate in Frankfurt to Rome.
Points négatifs : Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.
Points positifs : Excellent
Points positifs : Everything was good.
Points négatifs : No major complaints.
Points positifs : Very helpful crew, good food.
Points négatifs : Flight was one hour late.
Points positifs : The crew should treat better passengers but overall is been good
Points négatifs : Overall is been good
Points positifs : Perfect in everything
Points négatifs : All good
Points négatifs : Food
Points positifs : crew onboard and food/entertaiment.
Points négatifs : could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.
Points positifs : Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help
Points négatifs : Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr
Points positifs : crew was good
food was good
Points négatifs : comfort
Points positifs : Crew very nice
Points négatifs : Connecting flight time was half hour and at other side if airport- not fun at all. Barely made flight home
Points positifs : The seat was good, and the crew was great.
Points négatifs : Boarding at the gate, and not having to take the bus.
Points positifs : Crew was courteous and professional. Food was okay. Movie selection really good.
Points négatifs : Wider seats and more leg room.
Points positifs : Crew was courteous and professional. Food was okay.
Points négatifs : Seats a little wider and little more leg room.
Points positifs : The crew was o.k.
Points positifs : The crew was really nice.
Points négatifs : There were some delays, my luggage didn't arrive to final destination I might receive it only tomorrow and also a lot of gates change.
Points positifs : Organized, clean
Points négatifs : Kinder crew, better headphones
Points positifs : le personnel
Points négatifs : respecter l'horaire.
la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare
Points positifs : Cheerful and very helpful
Points négatifs : The food could be better
Points négatifs : The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)
Points négatifs : The fly was a little late.
Points positifs : I had a good seat with a large leg room area. The flight was really comfortable slept like a baby! The staff are really nice.
Points négatifs : Food was pretty terrible, however we got offered drinks more than once which was good.
A better entertainment system or provide free WiFi
Points positifs : After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t
Points positifs : Staff was helpful and kind. Entertainment had variety.
Points négatifs : Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable.
Points positifs : Flight was delayed from LAX. No accommodation offered
Points négatifs : Accommodation. They were kinda rude about the whole experience
Points négatifs : Same as previous
Points négatifs : The people sitting beside me was very loud and they didn’t stop talking the whole time.
Points positifs : The flight was on time
Points négatifs : Seats, entertainment, crew attitude
Points positifs : Flight was ontime
Points négatifs : The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior
Points positifs : crew wasn't friendly, seats are very narrow and uncomfortable
Points négatifs : FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Points positifs : None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted.
Points négatifs : Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv.
Points négatifs : Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat.
Points positifs : The crew was o.k.
Points positifs : Seat is small
Points négatifs : On time boarding
Points négatifs : Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition.
Points positifs : It was short.
Points positifs : My luggage never arrived in Munich
Points positifs : Ben... Je cherche encore
Points positifs : crew was nice
Points négatifs : our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket.
All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous.
Points positifs : Reasonably comfortable seat
Points négatifs : The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.
Points positifs : In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.
Points négatifs : They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.
Points positifs : S380 nice plane
Points négatifs : Food lousy
Late leaving Singapore caused much difficulty
Points positifs : Nice smooth and organized flight
Points négatifs : Never revived my checking email
The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets
Points positifs : It was a new plane.
Points négatifs : Cleanliness - there was a pretzel and part of chewy bar between seats. There was no water service on this flight of 12 hours plus. There was no option of vegetarian meal either for dinner or breakfast. I did not want any special meal. There is always choice of vegetarian meal.
Points négatifs : All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well.
Points négatifs : Light was delayed 3 hours. I had to wait 9 hours for a next plane to my final destination
