Trouvez des vols pas chers avec Iberia

A plane for midgets

Points positifs : Nothing

Points négatifs : The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable.

Denied boarding

Points positifs : Not a lot.

Points négatifs : Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault.

A bit delayed but otherwise a smooth service

Points positifs : Speed of boarding and disembarking. Comfortable seats.

Points négatifs : Slight delay

Missed the flight

Points négatifs : The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination.

Points positifs : They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane

Points positifs : The time arrived at the airport was great

Points négatifs : Not enough leg room, had to wait too long for shuttle bus to the terminal.