Trouvez des vols pas chers avec Volotea

The flight that made me never want to fly again

Points positifs : The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags.

Points négatifs : Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again.

Not a good resource for your travel needs.

Points négatifs : the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight.

Luggage $$$$$$$$

Points négatifs : To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini.

Overal experience

Points positifs : Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly.

Points négatifs : Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company.

Vol satisfaisant

Points positifs : Accueil, le pilotage à été très bon, le voll dans sa globalité

Points négatifs : Les boissons sont payantes au vue du coût du billet de vol

A decent airline

Points positifs : Checking and boarding were easy. Also email reminders were helpful.

Points négatifs : Could they spare a drink of water? They charged extra for everything, including the air you breathed.

Low cost low frills airline

Points positifs : Low cost

Points négatifs : Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing.

Points positifs : Not much

Points négatifs : Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50

Points positifs : Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok.

Points négatifs : Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions

Too expensive

Points positifs : Organization in boarding the plane

Points négatifs : When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours

Volotea refused to refund after switching my flight

Points négatifs : I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation.

They saw my passport and then tried to charge me extra fees

Points positifs : It was a quick flight.

Points négatifs : They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport.

Points négatifs : Will never fly them again

Retard

Points négatifs : 3 h de retard peu d'informations

Points négatifs : Worst airline I've ever experienced, avoid at all costs

Points négatifs : Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH

Take the ferry

Points positifs : We got there

Points négatifs : About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines

Hidden costs

Points positifs : I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it.

Vol annulé date deplacee et tjrs pas remboursé

Points négatifs : En plus de cela , nous avons repris le même vol à Toulouse ( aéroport le plus proche ) : vol retardé et avons dû payer un supplément de 30€ car l enregistrement par le site n a pas fonctionné

Delayed 12 hours, zero communication

Points positifs : A flight es eventually arranged

Points négatifs : There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful.

Points négatifs : Les surcoûts non annoncés (30 euros pour éditer un billet à l'aéroport !). Le retard et l'absence de prise en charge à l'arrivée (plus de bus / train vers Strasbourg), nécessité de prendre un taxi à 40 euros au lieu d'un ticket de bus à 2 euros...

Disappointed

Points positifs : Convenient straight flight to Bordeaux

Points négatifs : Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??

Service client lamentable

Points négatifs : Le billet pris était un cadeau pour ma mère mais par erreur j'ai indiqué mon prénom au lieu de celui de ma mère. Le standard téléphonique n'a rien voulu savoir et nous a demandé 790 euros pour pouvoir changer le prénom sur le billet. Évidemment les prix volotea sont attractifs mais au moindre problème, des sommes exhorbitantes sont demandées. Résultat: ma mère a pris la voiture mais nous avons perdu 200 euros.

Cheap fare, but then pay for every other features

Points positifs : The friendly flight attendants.

Points négatifs : Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp.

j'ai raté l'avion

Points négatifs : la navette de la gare St Jean à l'aéroport

Note salée et service médiocre

Points négatifs : Paiement de 30 euros pour imprimer un papier de 20cm*10cm : c'est tout simplement du vol organisé.

Good value, that's about it

Points positifs : Staff was friendly

Points négatifs : Flight was delayed, planes are old, no entertainment and boarding process was unorganized

Points négatifs : Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00

Budget airlines at its best.

Points positifs : Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though.

Points positifs : Personnel poli et avion silencieux

Points négatifs : Frais excedentaire de volotea

Points négatifs : Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours.

Checked baggage fees increase by the hour!!!

Points négatifs : Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!

Volotea is a low cost airline .

Points positifs : Personnel were helpful, polite and spoke English as well as many other languages.

Points négatifs : Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware

Points positifs : Good short flight

Points négatifs : Short flight, no food or entertainment

Trip

Points positifs : the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one...

Points négatifs : There was no airline or flight by his name .

Worst airline ever - SCAM, don't use.

Points positifs : Nothing

Points négatifs : Check in started at 9:05 and boarding was at 9:25, we arrived at the airport (which has 1 gate) at 9:10. There was no one at the check in counter until we asked the security guard for help. At 9:30, the Volotea attendant came back and said we were late and missed boarding and it would cost another 180 euro to get on the plane!! Beware!!! -They have a 20 kg or 44 lb weight limit instead of 50 and will charge you an additional 60 euro per bag of over 44 lbs! -Print your own boarding passes, they charge 20 euro per passenger if they have to print it at check in. -There are fees all over the place, it is a SCAM!

Points positifs : Seats were OK and overhead storage was good.

Points négatifs : Flight was delayed 45 min without explanation.

Points négatifs : The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks.