Avis des utilisateurs
NOTE GLOBALE
6,6
Bien
Basé sur 300 avis
Note générale
6,9
Embarquement
6,6
Confort
6,8
Équipage
7,3
Divertissement
5,8
Repas
5,9
Trouvez des vols pas chers avec Volotea
Aller-retour
Économique
Infos Volotea
| Code IATA | V7 |
|---|---|
| Itinéraires | 690 |
| Itinéraire le plus populaire | Montpellier Méditerranée à Nantes Atlantique (ex-Château Bougon) |
| Aéroports desservis | 88 |
| Aéroport le plus populaire | Nantes Atlantique (ex-Château Bougon) |
Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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8,6
Points positifs : Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?
Points négatifs : Going anywhere but Catania
avis de
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2,0
Points négatifs : We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us.
avis de
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10,0
Points positifs : Perfect!
Points négatifs : Beware of checked baggage, the costs are astronomic (around 60 usd per bag)
avis de
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3,5
Points négatifs : Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure
avis de
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4,0
Points négatifs : High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro.
avis de
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4,0
Points négatifs : Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro.
avis de
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9,5
Points positifs : Simplicity and welcome with a smile
Points négatifs : The departure gate was far
avis de
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8,5
Points négatifs : The return flight was very turbulent, but mostly close to take off and landing.
avis de
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9,0
Points positifs : RAS
Points négatifs : La "confiscation" avant la montée à bord de mon bagage à main afin de le mettre en soute. D'autres personnes avaient plein de sacs en plastique et elles ont pu monter à bord avec. J'en conclus que les sacs en plastique sont prioritaires sur les valises normales en tant que bagage à main!
avis de
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2,0
The flight that made me never want to fly again
Points positifs : The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags.
Points négatifs : Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again.
avis de
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4,0
Not a good resource for your travel needs.
Points négatifs : the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight.
avis de
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5,0
Luggage $$$$$$$$
Points négatifs : To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini.
avis de
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3,6
Overal experience
Points positifs : Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly.
Points négatifs : Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company.
avis de
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8,0
bien mais...
Points négatifs : Prélèvement de 1O EUROS sur mon compte en passant par vos services. Je n'ai pas eu connaissance de cette information . Nourriture très moyenne, voire médiocre.
avis de
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7,0
Points positifs : Tout est bien indiqué, on est pas perdu dans l'aéroport.
Points négatifs : Un peu d'attente pour l'embrquement. Retard à l'allé mais pas dramatique. La nourriture est chère mais cest comme ca dans les aéroports. Le verre d'eau n'est pas gratuit dans l'avion? Il n'est pas proposé en tout cas
avis de
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6,0
Vol satisfaisant
Points positifs : Accueil, le pilotage à été très bon, le voll dans sa globalité
Points négatifs : Les boissons sont payantes au vue du coût du billet de vol
avis de
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6,0
A decent airline
Points positifs : Checking and boarding were easy. Also email reminders were helpful.
Points négatifs : Could they spare a drink of water? They charged extra for everything, including the air you breathed.
avis de
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4,3
Low cost low frills airline
Points positifs : Low cost
Points négatifs : Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing.
avis de
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4,0
Points positifs : Not much
Points négatifs : Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50
avis de
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5,0
Points positifs : Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok.
Points négatifs : Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions
avis de
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4,6
Too expensive
Points positifs : Organization in boarding the plane
Points négatifs : When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours
avis de
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5,3
Volotea refused to refund after switching my flight
Points négatifs : I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation.
avis de
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2,0
They saw my passport and then tried to charge me extra fees
Points positifs : It was a quick flight.
Points négatifs : They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport.
avis de
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2,0
Points négatifs : Will never fly them again
avis de
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4,6
Retard
Points négatifs : 3 h de retard peu d'informations
avis de
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2,0
Points négatifs : Worst airline I've ever experienced, avoid at all costs
avis de
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2,0
Points négatifs : Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH
avis de
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3,0
Take the ferry
Points positifs : We got there
Points négatifs : About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines
avis de
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10,0
Cool
Points positifs : Ponctualité et services de cabine
Points négatifs : La dimension non standard du bagage de cabine comparée aux autres compagnies aériennes
avis de
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4,0
Hidden costs
Points positifs : I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it.
avis de
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2,0
Vol annulé date deplacee et tjrs pas remboursé
Points négatifs : En plus de cela , nous avons repris le même vol à Toulouse ( aéroport le plus proche ) : vol retardé et avons dû payer un supplément de 30€ car l enregistrement par le site n a pas fonctionné
avis de
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2,0
Delayed 12 hours, zero communication
Points positifs : A flight es eventually arranged
Points négatifs : There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful.
avis de
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4,4
Points négatifs : Les surcoûts non annoncés (30 euros pour éditer un billet à l'aéroport !). Le retard et l'absence de prise en charge à l'arrivée (plus de bus / train vers Strasbourg), nécessité de prendre un taxi à 40 euros au lieu d'un ticket de bus à 2 euros...
avis de
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6,6
Points positifs : Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight.
Points négatifs : I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category.
avis de
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10,0
Bien
Points positifs : La rapidité
Points négatifs : Rien
avis de
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7,0
Découvrir
Points positifs : Le professionnalisme de l'équipe
Points négatifs : Rien le ✈ vol était très court
avis de
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7,5
Vol direct Marseille - Venise en 1h
Points positifs : Pouvoir embarquer depuis une vraie aérogare (pas le MP2) La durée du vol (1h) Le personnel navigant
Points négatifs : Retard de 30mn au décollage, à l'aller comme au retour Devoir utiliser les bus pour accéder aux avions Le confort des sièges L'espace disponible aux jambes
avis de
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6,6
Plutôt bien mais trop de surplus à payer
Points positifs : La musique au décollage et à l'atterrissage est plaisant Personnel agréable
Points négatifs : Pris excessif sur le bagage en soute Au décollage, Trop d'attente à l'extérieur de l'avion Repas mal organisé ( trop de manquant), cher et pas très bon
avis de
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10,0
Points positifs : La gentillesse du personnel de bord, leur accessibilité et leur bonne humeur
avis de
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8,0
Very good flight
Points positifs : Helpful and smiling staff , seats have good leg room , time of departure was accurate
Points négatifs : No food or entertainment
avis de
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3,6
Disappointed
Points positifs : Convenient straight flight to Bordeaux
Points négatifs : Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??
avis de
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9,5
Nantes - Gran canaria
Points positifs : Qualité de l’accueil, du décollage et de atterrissage. Qualité des avions (Airbus récents avec de la place pour les jambes)
Points négatifs : Le fait que Volotea n'attribue des sièges côte à côte que si l'on paie. Ce qui occasionne un vaste bordel de ceux qui n'ont pas joué le jeu du paiement supplémentaire (et j'en fait partie) pour échanger sa place avec un autre et ..... et que et que ... le stewart en vient à prendre le micro pour dire que si tout le monde ne rejoint pas la place de son billet on ne part pas ...
avis de
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2,0
Service client lamentable
Points négatifs : Le billet pris était un cadeau pour ma mère mais par erreur j'ai indiqué mon prénom au lieu de celui de ma mère. Le standard téléphonique n'a rien voulu savoir et nous a demandé 790 euros pour pouvoir changer le prénom sur le billet. Évidemment les prix volotea sont attractifs mais au moindre problème, des sommes exhorbitantes sont demandées. Résultat: ma mère a pris la voiture mais nous avons perdu 200 euros.
avis de
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10,0
Volotea
Points positifs : minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea.
avis de
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9,0
Points positifs : Départ à l'heure arrivé en avance. Le confort correspond a ce qu'on est en droit d'attendre pour le prix payé
avis de
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3,3
Cheap fare, but then pay for every other features
Points positifs : The friendly flight attendants.
Points négatifs : Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp.
avis de
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2,0
j'ai raté l'avion
Points négatifs : la navette de la gare St Jean à l'aéroport
avis de
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4,5
Note salée et service médiocre
Points négatifs : Paiement de 30 euros pour imprimer un papier de 20cm*10cm : c'est tout simplement du vol organisé.
avis de
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4,6
Good value, that's about it
Points positifs : Staff was friendly
Points négatifs : Flight was delayed, planes are old, no entertainment and boarding process was unorganized
avis de
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2,0
Points négatifs : Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00
avis de
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8,6
Points positifs : Excellent price and route. Very friendly crew. I didn't need much for a 2hr flight. Met all my expectations.
avis de
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5,0
Budget airlines at its best.
Points positifs : Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though.
avis de
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4,6
Points positifs : Personnel poli et avion silencieux
Points négatifs : Frais excedentaire de volotea
avis de
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2,0
Points négatifs : Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours.
avis de
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2,6
Checked baggage fees increase by the hour!!!
Points négatifs : Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!
avis de
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10,0
Strasbourg Figari
Points positifs : Aéroport facile d'accès. Temps de vol respecté.
avis de
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6,0
Volotea is a low cost airline .
Points positifs : Personnel were helpful, polite and spoke English as well as many other languages.
Points négatifs : Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware
avis de
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6,0
Points positifs : Good short flight
Points négatifs : Short flight, no food or entertainment
avis de
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4,0
Trip
Points positifs : the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one...
avis de
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2,0
Points négatifs : There was no airline or flight by his name .
avis de
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8,6
Points positifs : Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?
Points négatifs : Going anywhere but Catania
avis de
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10,0
Points positifs : Perfect!
Points négatifs : Beware of checked baggage, the costs are astronomic (around 60 usd per bag)
avis de
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9,5
Points positifs : Simplicity and welcome with a smile
Points négatifs : The departure gate was far
avis de
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8,5
Points négatifs : The return flight was very turbulent, but mostly close to take off and landing.
avis de
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9,0
Points positifs : RAS
Points négatifs : La "confiscation" avant la montée à bord de mon bagage à main afin de le mettre en soute. D'autres personnes avaient plein de sacs en plastique et elles ont pu monter à bord avec. J'en conclus que les sacs en plastique sont prioritaires sur les valises normales en tant que bagage à main!
avis de
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10,0
Cool
Points positifs : Ponctualité et services de cabine
Points négatifs : La dimension non standard du bagage de cabine comparée aux autres compagnies aériennes
avis de
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10,0
Bien
Points positifs : La rapidité
Points négatifs : Rien
avis de
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10,0
Points positifs : La gentillesse du personnel de bord, leur accessibilité et leur bonne humeur
avis de
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9,5
Nantes - Gran canaria
Points positifs : Qualité de l’accueil, du décollage et de atterrissage. Qualité des avions (Airbus récents avec de la place pour les jambes)
Points négatifs : Le fait que Volotea n'attribue des sièges côte à côte que si l'on paie. Ce qui occasionne un vaste bordel de ceux qui n'ont pas joué le jeu du paiement supplémentaire (et j'en fait partie) pour échanger sa place avec un autre et ..... et que et que ... le stewart en vient à prendre le micro pour dire que si tout le monde ne rejoint pas la place de son billet on ne part pas ...
avis de
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10,0
Volotea
Points positifs : minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea.
avis de
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9,0
Points positifs : Départ à l'heure arrivé en avance. Le confort correspond a ce qu'on est en droit d'attendre pour le prix payé
avis de
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8,6
Points positifs : Excellent price and route. Very friendly crew. I didn't need much for a 2hr flight. Met all my expectations.
avis de
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10,0
Strasbourg Figari
Points positifs : Aéroport facile d'accès. Temps de vol respecté.
avis de
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8,0
bien mais...
Points négatifs : Prélèvement de 1O EUROS sur mon compte en passant par vos services. Je n'ai pas eu connaissance de cette information . Nourriture très moyenne, voire médiocre.
avis de
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7,0
Points positifs : Tout est bien indiqué, on est pas perdu dans l'aéroport.
Points négatifs : Un peu d'attente pour l'embrquement. Retard à l'allé mais pas dramatique. La nourriture est chère mais cest comme ca dans les aéroports. Le verre d'eau n'est pas gratuit dans l'avion? Il n'est pas proposé en tout cas
avis de
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6,6
Points positifs : Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight.
Points négatifs : I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category.
avis de
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7,0
Découvrir
Points positifs : Le professionnalisme de l'équipe
Points négatifs : Rien le ✈ vol était très court
avis de
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7,5
Vol direct Marseille - Venise en 1h
Points positifs : Pouvoir embarquer depuis une vraie aérogare (pas le MP2) La durée du vol (1h) Le personnel navigant
Points négatifs : Retard de 30mn au décollage, à l'aller comme au retour Devoir utiliser les bus pour accéder aux avions Le confort des sièges L'espace disponible aux jambes
avis de
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6,6
Plutôt bien mais trop de surplus à payer
Points positifs : La musique au décollage et à l'atterrissage est plaisant Personnel agréable
Points négatifs : Pris excessif sur le bagage en soute Au décollage, Trop d'attente à l'extérieur de l'avion Repas mal organisé ( trop de manquant), cher et pas très bon
avis de
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8,0
Very good flight
Points positifs : Helpful and smiling staff , seats have good leg room , time of departure was accurate
Points négatifs : No food or entertainment
avis de
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2,0
Points négatifs : We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us.
avis de
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3,5
Points négatifs : Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure
avis de
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4,0
Points négatifs : High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro.
avis de
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4,0
Points négatifs : Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro.
avis de
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2,0
The flight that made me never want to fly again
Points positifs : The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags.
Points négatifs : Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again.
avis de
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4,0
Not a good resource for your travel needs.
Points négatifs : the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight.
avis de
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5,0
Luggage $$$$$$$$
Points négatifs : To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini.
avis de
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3,6
Overal experience
Points positifs : Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly.
Points négatifs : Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company.
avis de
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6,0
Vol satisfaisant
Points positifs : Accueil, le pilotage à été très bon, le voll dans sa globalité
Points négatifs : Les boissons sont payantes au vue du coût du billet de vol
avis de
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6,0
A decent airline
Points positifs : Checking and boarding were easy. Also email reminders were helpful.
Points négatifs : Could they spare a drink of water? They charged extra for everything, including the air you breathed.
avis de
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4,3
Low cost low frills airline
Points positifs : Low cost
Points négatifs : Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing.
avis de
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4,0
Points positifs : Not much
Points négatifs : Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50
avis de
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5,0
Points positifs : Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok.
Points négatifs : Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions
avis de
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4,6
Too expensive
Points positifs : Organization in boarding the plane
Points négatifs : When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours
avis de
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5,3
Volotea refused to refund after switching my flight
Points négatifs : I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation.
avis de
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2,0
They saw my passport and then tried to charge me extra fees
Points positifs : It was a quick flight.
Points négatifs : They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport.
avis de
-
2,0
Points négatifs : Will never fly them again
avis de
-
4,6
Retard
Points négatifs : 3 h de retard peu d'informations
avis de
-
2,0
Points négatifs : Worst airline I've ever experienced, avoid at all costs
avis de
-
2,0
Points négatifs : Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH
avis de
-
3,0
Take the ferry
Points positifs : We got there
Points négatifs : About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines
avis de
-
4,0
Hidden costs
Points positifs : I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it.
avis de
-
2,0
Vol annulé date deplacee et tjrs pas remboursé
Points négatifs : En plus de cela , nous avons repris le même vol à Toulouse ( aéroport le plus proche ) : vol retardé et avons dû payer un supplément de 30€ car l enregistrement par le site n a pas fonctionné
avis de
-
2,0
Delayed 12 hours, zero communication
Points positifs : A flight es eventually arranged
Points négatifs : There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful.
avis de
-
4,4
Points négatifs : Les surcoûts non annoncés (30 euros pour éditer un billet à l'aéroport !). Le retard et l'absence de prise en charge à l'arrivée (plus de bus / train vers Strasbourg), nécessité de prendre un taxi à 40 euros au lieu d'un ticket de bus à 2 euros...
avis de
-
3,6
Disappointed
Points positifs : Convenient straight flight to Bordeaux
Points négatifs : Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??
avis de
-
2,0
Service client lamentable
Points négatifs : Le billet pris était un cadeau pour ma mère mais par erreur j'ai indiqué mon prénom au lieu de celui de ma mère. Le standard téléphonique n'a rien voulu savoir et nous a demandé 790 euros pour pouvoir changer le prénom sur le billet. Évidemment les prix volotea sont attractifs mais au moindre problème, des sommes exhorbitantes sont demandées. Résultat: ma mère a pris la voiture mais nous avons perdu 200 euros.
avis de
-
3,3
Cheap fare, but then pay for every other features
Points positifs : The friendly flight attendants.
Points négatifs : Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp.
avis de
-
2,0
j'ai raté l'avion
Points négatifs : la navette de la gare St Jean à l'aéroport
avis de
-
4,5
Note salée et service médiocre
Points négatifs : Paiement de 30 euros pour imprimer un papier de 20cm*10cm : c'est tout simplement du vol organisé.
avis de
-
4,6
Good value, that's about it
Points positifs : Staff was friendly
Points négatifs : Flight was delayed, planes are old, no entertainment and boarding process was unorganized
avis de
-
2,0
Points négatifs : Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00
avis de
-
5,0
Budget airlines at its best.
Points positifs : Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though.
avis de
-
4,6
Points positifs : Personnel poli et avion silencieux
Points négatifs : Frais excedentaire de volotea
avis de
-
2,0
Points négatifs : Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours.
avis de
-
2,6
Checked baggage fees increase by the hour!!!
Points négatifs : Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!
avis de
-
6,0
Volotea is a low cost airline .
Points positifs : Personnel were helpful, polite and spoke English as well as many other languages.
Points négatifs : Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware
avis de
-
6,0
Points positifs : Good short flight
Points négatifs : Short flight, no food or entertainment
avis de
-
4,0
Trip
Points positifs : the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one...
avis de
-
2,0
Points négatifs : There was no airline or flight by his name .
avis de
Statut du vol
Itinéraires proposés par Volotea
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
1744
Catane
CTA
Vérone
VRN
1745
Vérone
VRN
Catane
CTA
1796
Turin
TRN
Cagliari
CAG
1797
Cagliari
CAG
Turin
TRN
1798
Naples
NAP
Cagliari
CAG
1548
Palerme
PMO
Turin
TRN
1549
Turin
TRN
Palerme
PMO
2553
Montpellier
MPL
Nantes
NTE
1733
Gênes
GOA
Naples
NAP
1732
Naples
NAP
Gênes
GOA
1561
Naples
NAP
Palerme
PMO
1724
Naples
NAP
Turin
TRN
1725
Turin
TRN
Naples
NAP
1757
Naples
NAP
Vérone
VRN
1756
Vérone
VRN
Naples
NAP
3513
Malaga
AGP
Bilbao
BIO
3512
Bilbao
BIO
Malaga
AGP
1560
Palerme
PMO
Naples
NAP
1708
Catane
CTA
Gênes
GOA
2610
Bordeaux
BOD
Strasbourg
SXB
2611
Strasbourg
SXB
Bordeaux
BOD
1834
Catane
CTA
Naples
NAP
1835
Naples
NAP
Catane
CTA
1709
Gênes
GOA
Catane
CTA
1603
Bari
BRI
Vérone
VRN
1602
Vérone
VRN
Bari
BRI
2552
Nantes
NTE
Montpellier
MPL
1799
Cagliari
CAG
Naples
NAP
2769
Caen
CFR
Toulouse
TLS
1700
Catane
CTA
Pescara
PSR
1521
Gênes
GOA
Palerme
PMO
3582
Santiago del Monte
OVD
Valence
VLC
1520
Palerme
PMO
Gênes
GOA
1701
Pescara
PSR
Catane
CTA
2768
Toulouse
TLS
Caen
CFR
3583
Valence
VLC
Santiago del Monte
OVD
2579
Luxembourg
LUX
Nice
NCE
2578
Nice
NCE
Luxembourg
LUX
2519
Nice
NCE
Strasbourg
SXB
2518
Strasbourg
SXB
Nice
NCE
1265
Catane
CTA
Venise
VCE
1264
Venise
VCE
Catane
CTA
1638
Naples
NAP
Trieste
TRS
1639
Trieste
TRS
Naples
NAP
3529
Séville
SVQ
Bilbao
BIO
3538
Bilbao
BIO
La Corogne
LCG
3528
Bilbao
BIO
Séville
SVQ
3539
La Corogne
LCG
Bilbao
BIO
3268
Santander
SDR
Séville
SVQ
3269
Séville
SVQ
Santander
SDR
Meilleurs itinéraires de vol
Aéroports populaires desservis par Volotea
- Aéroport Nantes Atlantique (ex-Château Bougon) (NTE)
- Aéroport Naples (Capodichino) (NAP)
- Aéroport Venise-Marco-Polo (VCE)
- Aéroport Vérone (VRN)
- Aéroport Catane-Fontanarossa (CTA)
- Aéroport Palerme Palermo (Punta Raisi) (PMO)
- Aéroport Athènes Aéroport international d'Athènes Elefthérios-Venizélos (ATH)
- Aéroport Bordeaux-Mérignac (BOD)
- Aéroport Strasbourg Entzheim (SXB)
- Aéroport Toulouse Blagnac (TLS)
- Aéroport Cagliari-Elmas (CAG)
- Aéroport Bari Palese (BRI)
- Aéroport Marseille-Provence (MRS)
- Aéroport Gênes-Christophe Colomb (GOA)
- Aéroport Fira Santorin (JTR)
Coordonnées de Volotea
- V7 Code IATA
- 0821 230 269 Appeler
- volotea.com Consulter
Présentation de Volotea
La particularité de la compagnie aérienne espagnole Volotea est qu’elle effectue principalement des vols entre des villes petites et moyennes et des capitales régionales. Elle relie ces villes entre elles à petit prix et avec des vols réguliers. La localisation de sa plateforme de correspondance principale et de ses bases secondaires illustre cet engagement. Son hub se situe ainsi à l’aéroport français de Nantes-Atlantique et ses autres bases sont disséminées dans plus de dix régions européennes.
La compagnie aérienne à bas prix propose des vols vers près de 80 destinations en Europe, principalement dans les pays qui bordent la Méditerranée. Elle opère par exemple en direction de l’Espagne, de l’Italie, de la Grèce, du Portugal ou de la Croatie, mais aussi à destination de nombreuses villes en France. Elle effectue également des vols vers l’Afrique du Nord.
La grande majorité des vols de Volotea se déroule à bord d’appareils Airbus A319-100 et Boeing 717-200. Les deux types d’avions évoluent en configuration à une seule cabine Economy. Les sièges de cette cabine sont agencés de manière à offrir un maximum d’espace aux passagers. Les voyageurs peuvent emporter gratuitement un bagage à main et un sac à main en cabine. Les dimensions maximales du bagage cabine sont de 55 cm x 40 cm x 20 cm et son poids maximum est de 10 kg.
Volotea a été créée en 2011 par les fondateurs du transporteur aérien espagnol à bas prix Vueling. Elle a effectué son vol inaugural en 2012 et a depuis transporté des millions de passagers dans toute l’Europe pour les loisirs ou le travail. La compagnie aérienne est particulièrement reconnue pour sa ponctualité et la régularité de ses vols.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.
