Avis des clients
Note globale
6,1
Bien
Basé sur 7 251 avis
Note générale
6,5
Embarquement
6,3
Confort
6,0
Équipage
7,1
Divertissements
5,1
Restauration
5,4
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Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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6,0
No Communication
Points positifs : Price
Points négatifs : They didn't have record that I had paid for extra luggage for my party of 7. Luckily, I had my paperwork so I was able to finally get my luggage on without paying again. The flight bordered 40 minutes late and then sat on the runway for an hour. They was never an announcement as to why. My mother is in a wheelchair. They didn't let her pre-board, and then put her wheelchair through with the luggage. She had to get to the luggage carousel without it. They told her to just walk. Luckily, she can walk a little with help. Yikes, if she was totally disabled.
avis de
-
10,0
flight was fine
Points positifs : all within norms
avis de
-
2,0
The staff in the Basel airport for helping check-in, was rude.
Points négatifs : When I was check-in at the airport, the staff in the Basel airport, was so rude. Even though I've done online check in, unable to use online boarding pass. Only said, I have to printing the boarding pass, but I was traveling around country side, so there were no place to printing the ticket. When in the airport , the staff require either online or printing boarding pass, but as my online boarding pass is not working, I said I would like to get boarding pass and willing to pay for it. But she was almost shouting to me and her face looking vey annoyed for doing additional work. I was uncomfortable for her service. And she only said "NEXT TIME!, OK?", her tone was like scold to child. I don't expect either excellence service or big friendly smile, but I paid for ticket and printing, I didn't bagging anything. I really did't understand her attitude, I don't have any reason to heard her shouting voice in the airport after holidays. I was consider never use Ryanair next time, seriously.
avis de
-
5,0
Points négatifs : If we must have random allocated seats and be separated could it be at least boarding on same door. I use my Ryanair app for both of us for check in and it makes boarding chaotic when one is in front and the other at the back
avis de
-
3,3
Points positifs : Rien
Points négatifs : Embarquement
avis de
-
6,0
Points positifs : It was very speedy and the crew were helpful, it was value for money.
avis de
-
10,0
Points positifs : Friendliness
Points négatifs : Not available
avis de
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6,0
Late Takeoff
Points positifs : The baggage didn't take forever like arrival in Athens did
Points négatifs : Flight took off and landed late
avis de
-
8,0
Online flight check-in for US passport holders
Points positifs : Gate agent was helpful and guided me through using an App not the online portal to check-in to avoid paying more.
Points négatifs : I was not informed online that I should use the App via my phone to check in as a US passport holder. The online portal only told me I had to check-in at the airport.
avis de
-
4,5
Points négatifs : I thought the price from Madrid to Rome was really good. Just didnt realize you end up paying more than a regular flight price with all the luggage fees
avis de
-
4,6
Flight to Tenerefe
Points négatifs : Very small space..no basket on seat Staff asked customers for change to give the change that they owed to other customers Couldn't sit with my family due to odd number of seats together Needed entertainment for children
avis de
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3,6
Like being at the circus
Points positifs : I found the bright yellow advertising obnoxious. I didn't like the hard core sell of products on board. There were a ton of kids on board and it was loud but that can't be helped.
avis de
-
6,0
No Communication
Points positifs : Price
Points négatifs : They didn't have record that I had paid for extra luggage for my party of 7. Luckily, I had my paperwork so I was able to finally get my luggage on without paying again. The flight bordered 40 minutes late and then sat on the runway for an hour. They was never an announcement as to why. My mother is in a wheelchair. They didn't let her pre-board, and then put her wheelchair through with the luggage. She had to get to the luggage carousel without it. They told her to just walk. Luckily, she can walk a little with help. Yikes, if she was totally disabled.
avis de
-
2,0
The staff in the Basel airport for helping check-in, was rude.
Points négatifs : When I was check-in at the airport, the staff in the Basel airport, was so rude. Even though I've done online check in, unable to use online boarding pass. Only said, I have to printing the boarding pass, but I was traveling around country side, so there were no place to printing the ticket. When in the airport , the staff require either online or printing boarding pass, but as my online boarding pass is not working, I said I would like to get boarding pass and willing to pay for it. But she was almost shouting to me and her face looking vey annoyed for doing additional work. I was uncomfortable for her service. And she only said "NEXT TIME!, OK?", her tone was like scold to child. I don't expect either excellence service or big friendly smile, but I paid for ticket and printing, I didn't bagging anything. I really did't understand her attitude, I don't have any reason to heard her shouting voice in the airport after holidays. I was consider never use Ryanair next time, seriously.
avis de
-
5,0
Points négatifs : If we must have random allocated seats and be separated could it be at least boarding on same door. I use my Ryanair app for both of us for check in and it makes boarding chaotic when one is in front and the other at the back
avis de
-
3,3
Points positifs : Rien
Points négatifs : Embarquement
avis de
-
6,0
Points positifs : It was very speedy and the crew were helpful, it was value for money.
avis de
-
6,0
Late Takeoff
Points positifs : The baggage didn't take forever like arrival in Athens did
Points négatifs : Flight took off and landed late
avis de
-
4,5
Points négatifs : I thought the price from Madrid to Rome was really good. Just didnt realize you end up paying more than a regular flight price with all the luggage fees
avis de
-
4,6
Flight to Tenerefe
Points négatifs : Very small space..no basket on seat Staff asked customers for change to give the change that they owed to other customers Couldn't sit with my family due to odd number of seats together Needed entertainment for children
avis de
-
3,6
Like being at the circus
Points positifs : I found the bright yellow advertising obnoxious. I didn't like the hard core sell of products on board. There were a ton of kids on board and it was loud but that can't be helped.
avis de
Suivi des vols
Itinéraires proposés par Ryanair
Aéroports populaires desservis par Ryanair
- Aéroport de Londres Stansted (STN)
- Aéroport de Dublin (DUB)
- Aéroport de Milan Orio Al Serio (BGY)
- Aéroport de Barcelone-El Prat (BCN)
- Aéroport de Madrid Barajas (MAD)
- Aéroport de Bruxelles Charleroi Brussels (CRL)
- Aéroport de Berlin-Schönefeld (SXF)
- Aéroport de Rome Ciampino (CIA)
- Aéroport de Manchester (MAN)
- Aéroport de Porto (OPO)
- Aéroport de Bologne Guglielmo Marconi (BLQ)
- Aéroport de Malaga (AGP)
- Aéroport de Lisbonne - Humberto Delgado (LIS)
- Aéroport de Cracovie-Jean-Paul II (KRK)
- Aéroport de Nowy Dwór Mazowiecki Warsaw Modlin (WMI)
- Aéroport de Alicante (ALC)
- Aéroport de Athènes Eleftherios V. (ATH)
- Aéroport de Catane-Fontanarossa (CTA)
- Aéroport de Paris Beauvais-Tillé (BVA)
- Aéroport de Rome Fiumicino (FCO)
- Aéroport de Palerme Punta Raisi (PMO)
- Aéroport de Venise Treviso (TSF)
- Aéroport de Pise Galileo-Galilei (PSA)
- Aéroport de Édimbourg (EDI)
- Aéroport de Valencia (VLC)
- Aéroport de Cologne Köln/Bonn (CGN)
- Aéroport de Palma de Majorque Son Sant Joan (PMI)
- Aéroport de Eindhoven (EIN)
- Aéroport de Bruxelles-National et autres aéroports (BRU)
- Aéroport de Budapest Ferihegy (BUD)
- Aéroport de Santa Cruz de Ténérife Sur Reina Sofia (TFS)
- Aéroport de Francfort (FRA)
- Aéroport de Séville (SVQ)
- Aéroport de Milan Malpensa (MXP)
- Aéroport de Bari Palese (BRI)
- Aéroport de Luqa Malta International (MLA)
- Aéroport de Londres Gatwick (LGW)
- Aéroport de Bucarest Otopeni Intl (OTP)
- Aéroport de Birmingham (BHX)
- Aéroport de Naples (NAP)
- Aéroport de Frankfurt-Hahn (HHN)
- Aéroport de Wrocław Strachowice (WRO)
- Aéroport de Copenhague Kastrup (CPH)
- Aéroport de Liverpool J. Lennon (LPL)
- Aéroport de Marseille-Provence (MRS)
- Aéroport de Castle Donington East Midlands (EMA)
- Aéroport de Hambourg (HAM)
- Aéroport de Arrecife Lanzarote (ACE)
- Aéroport de Gdańsk Rebiechowo (GDN)
- Aéroport de Sofia (SOF)
- Aéroport de Glasgow Intl (GLA)
- Aéroport de Thessalonique-Makedonía (SKG)
- Aéroport de Bristol (BRS)
- Aéroport de Marrakech Ménara (RAK)
- Aéroport de Las Palmas de Gran Canaria Gran Canaria Airport (LPA)
- Aéroport de Londres Luton Airport (LTN)
- Aéroport de Cagliari Elmas (CAG)
- Aéroport de Václav Havel Prague (PRG)
- Aéroport de Faro (FAO)
- Aéroport de Stockholm Skavsta (NYO)
- Aéroport de Düsseldorf Weeze (NRN)
- Aéroport de Lamezia Terme S Eufemia (SUF)
- Aéroport de Brindisi Papola Casale (BDS)
- Aéroport de Belfast Intl Arpt (BFS)
- Aéroport de Toulouse Blagnac (TLS)
- Aéroport de St Jacques de Compostelle Santiago de Compostela (SCQ)
- Aéroport de Leeds/Bradford (LBA)
- Aéroport de Nürnberg (NUE)
- Aéroport de Bratislava Ivanka (BTS)
- Aéroport de Vilnius (VNO)
- Aéroport de Ibiza (IBZ)
- Aéroport de Trapani Birgi (TPS)
- Aéroport de Turin Citta Di Torino (TRN)
- Aéroport de Riga (RIX)
- Aéroport de Varsovie Chopin et autres aéroports (WAW)
- Aéroport de Puerto del Rosario Fuerteventura (FUE)
- Aéroport de Cork (ORK)
- Aéroport de Karlsruhe Söllingen (FKB)
- Aéroport de Sandefjord, Torp (TRF)
- Aéroport de Memmingen-Allgau (FMM)
Coordonnées de Ryanair
- FR Code IATA
- 0892 780 210 Appeler
- ryanair.com Consulter
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