Ryanair (FR)
| Code IATA | FR |
|---|---|
| Itinéraires | 2534 |
| Itinéraire le plus populaire | Londres-Gatwick à Aéroport international de Dublin |
| Aéroports desservis | 197 |
| Aéroport le plus populaire | Londres Stansted |
Points négatifs : Everything good
Points positifs : I was traveling with a handicap, the staff was very polite, patient and helpful
Points positifs : Relatively cheap
Points négatifs : Despite a delay of 1 hour waiting in the aircraft on the tarmac, there was no offer of water to passengers.
Food options were very limited and they couldn’t take payments by cards meaning passengers without cash couldn’t purchase food.
Points positifs : We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ...
Points négatifs : for RyanAir to be more human and humane and caring ...
Points positifs : The crew.
Points négatifs : Everything.
Points positifs : Very bad
Points négatifs : Very bad
Points positifs : Nada me gusto del viaje. Desde la espera para abordar hasta el avión y el servicio que ofrecen.
Lo mejor del viaje es haber llegado sano y salvo.
Points négatifs : Going on time without delay, more staff to avoid long lines
Points positifs : The check in was super easy, they attendent was lovely and the flight itself was alright. However, there was a toddler screaming for 30 mins and not member of the crew adressed the issue and talked to the mother ot tried to calm down the kid.
Points négatifs : They called us to queue up way before they started boarding. We stood there in a long line for almost 40 mins. They could've called right before they actually wanted us to start going in the plane.
Points négatifs : 30 mintues late
Points positifs : I like the assistant she tried to help me at the check in with the extra kilo even though I was a bit stressed and she was too but she need to listen what the costumer says because there was a mistake
Points négatifs : Make the payment for the extra kilo at the same place at the check in point PLEASE
I can’t spend 1hr and a half on only the baggage check in and if I want to pay for an extra kilo I have to go another place and wait again a looot
The plane was too cold
The chair in the plane like a rock stone sitting on
There was a mistake in the ticket because of the baggage
I’m sorry but it was a bit hard
Points positifs : Excellent value.
Points négatifs : Random seating allocation is a farce.
The momondo app and online was not available to check in.
Points positifs : never ever use this Momondo again
Points négatifs : no customer service
Points positifs : Fast flight
Points négatifs : As always delay and on buda airport pretty chaos during off board but not due ryanair staff but wrong airport organization
Points positifs : I didn’t die in a fiery crash.
Points négatifs : Everything
Never again
Points positifs : Price
Points négatifs : 1 hour late boarding, 20 min. Waiting outside in cold to get into the airplane and then 30 min. Circling around the city before landing
Cheap and nice services
Points positifs : Politeness of the staff
Points négatifs : Big delay uncomfortable plane
Overall not bad
Points positifs : I liked that the flight was short.
Points négatifs : I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important.
Points positifs : I like the extremely low price of the ticket.
Points négatifs : The seats need to be more comfortable.
Points positifs : The price
Points négatifs : Stop the incessant advertising and selling over loud speaker when most people are trying to sleep through a flight .
Points positifs : the leg room was fine
Points négatifs : the getting to the airplane and from the airplane after landing can be better by using more busses
Points positifs : i dont like this airline system
Points négatifs : check in not easy
Points positifs : Arrival Gate position in Seville was perfect for a quick exit.
Points négatifs : The wueue for priorty boarding was twice the size of normal. Rip off.
Points positifs : Boarding was efficient as was disembarking, crew were good
Points négatifs : Depart on time.
Points négatifs : Courtoisie, respecté les horaires
Points négatifs : Too many school groups and screaming children
Points positifs : Fast boarding, crew was able to help
Points positifs : Flight was 20 minutes early.
Points positifs : Nothing. Wiorst flight ever!
Points négatifs : Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$.
The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate.
For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time.
Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated
Points positifs : I just loved the moment when I left that Airplane
Points négatifs : Stop charging extra stuff, I payed more money extra apart for my fly, the charged me for the boarding pass €110 and also €50 for the luggage of 10Kg! Such stole company I never in my love will take a flight with this people
Points positifs : Le personnel a bord, l'état de la cabine pour la dernière rotation de la journée
Points négatifs : L'embarquement et la disponibilité des plats à bord
Points positifs : Not comfortable
Points positifs : Ταξίδεψα με ασφάλεια, χωρίς καθυστερηση, με μεγαλη εξυπηρετησει!!!
ΜΠΡΑΒΟ!!
Points positifs : Online booking was nice and easy.
Points négatifs : Plane was small ,seats were not comfortable and plane was not connected with eye so passengees were waiting outside of plane in cold weather.
Points négatifs : Seats could have been more comfortable
Good flight
Points positifs : Ryanair works very well if you follow the instructions. Check in day before departure - Don’t bring too big or too many bags onboard. Pretty perfect flight for us.
Points négatifs : Fellow passengers not preparing for check in and bringing too much luggage then complaining for 10 minutes while everyone else has to wait.
Ryanair only had one check in / bag drop. Should be automated or more staff. Took forever. (Ok 30min and only 3 ppl ahead of me in queue)
Points positifs : As it was impossible to confirm that I was on that flight, and I had to book another flight with Tui less that a day before I was due to fly, therefore to like. It was equally impossible to contact Last.minute.comm.
Points négatifs : It would be have been great to make contact with an actual human being
Points positifs : No issues - everything went smoothly
Points négatifs : There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc.
Points négatifs : Bags were soaken wet at arrival
Points positifs : It was ahead of schedule
Points négatifs : Not waiting in the cold for 15minutes before boarding the plane
Points négatifs : Screwed again for carry on bag which I attempted to upgrade from 7kg to 10kg online, paid my €20 to learn at the gate that it changed from a "carry on" to a "to be checked in" bag. I was td I would have to pay another €25 to take it on board. I just refused and left my bag there with them.
Tired of Ryanair deliberately screwing people fo add ons especially when there is no deliberate intention involved in the action. No empathy or understanding just screw the Customer at every opportunity.
No longer a Ryanair Customer, its Service and Respect that I prefer,,,
very good value for money
Points positifs : everything
Points négatifs : nothing
Points positifs : The crew were very welcoming and for a low budget airline, the staff were very professional.
Points négatifs : What let me down was the ryanair ground staff at ponta Delgada airport. I was trying to load up my ticket and the lady at the baggage hall was losing her patience with me a bit, for not printing the ticket out. Also I was charged €40 to check my bag in as I thought I already checked it in online, before I came over here. It's a sad way to end this trip, as its a beautiful island.
Points positifs : It was ok. Nothing more. Crew was helpfull if needed
Points négatifs : Kayak... I booked a flight from Eindhoven - Alicante AND return!!! But Kayak only talked about the trip to Alicante...
Points positifs : Very quick. Great service
Points positifs : Very quick flight
Points positifs : Superfast checkin, easy boarding process although it seemed a bit chaotic.
Points négatifs : The crew really didn't follow protocols and manage the guests. The family next to me all had large duffle bags in their laps which should have been stowed. There was a large group of teenage girls on board constantly roaming around and congregating in the aisles. Just a number of little things that added up to make a quick 2 hour trip seem longer.
Points négatifs : 50euro check in fee was awesome
Points positifs : Quick boarding.
Points négatifs : The seats are just not comfortable in the slightest. There is no room. No where to put your legs.
Points positifs : Nothing because I wasn’t allowed to board
Points négatifs : Everything
Points négatifs : The seats. The gate was one og the last ones
App down customer service disgusting
Points négatifs : App was down couldn’t check in had to pay cash(euros for trip). 250 euros for 180 pound as Ryanair only accepted pound (had to change at airport hence the rates) absolutely disgusting
Points positifs : All cood and grow its fantastic
Points positifs : Nothing is even good
Points négatifs : In my opinion the I never fly like this flight very bad experience in this flight that's all
Points positifs : Speed
Points négatifs : Boarding in Eindhoven is outside the terminal building
Points positifs : Seats on the plane are really, really, really uncomfortable. I usually try and avoid using Ryanair because of this. at 6' tall the leg room is only just possible, there is no neck support as the seat back does not cater for tall people and seating being non reclining means that it is impossible to shift the my weight during the flight, bearable for shorthaul, but at 5 hours plus it is a penance. Like I said, I'd fly with any other carrier to avoid this, circumstance meant it had to be ryanair.
Points négatifs : plane seating reclining even 15 degrees.
Points négatifs : As a disabled man who had booked assistance both legs of the journey, no ramp on the return flight so I had to walk down the Aircraft steps in agony.
Not good enough Ryanair. What if I were unable to walk?????????????
Points négatifs : Everything good
Points positifs : I was traveling with a handicap, the staff was very polite, patient and helpful
Points positifs : Excellent value.
Points négatifs : Random seating allocation is a farce.
Cheap and nice services
Points positifs : Politeness of the staff
Points positifs : Boarding was efficient as was disembarking, crew were good
Points positifs : Fast boarding, crew was able to help
Points positifs : Flight was 20 minutes early.
Points positifs : Ταξίδεψα με ασφάλεια, χωρίς καθυστερηση, με μεγαλη εξυπηρετησει!!!
ΜΠΡΑΒΟ!!
Points négatifs : Bags were soaken wet at arrival
very good value for money
Points positifs : everything
Points négatifs : nothing
Points positifs : Very quick. Great service
Points positifs : Very quick flight
Points positifs : All cood and grow its fantastic
Points positifs : The check in was super easy, they attendent was lovely and the flight itself was alright. However, there was a toddler screaming for 30 mins and not member of the crew adressed the issue and talked to the mother ot tried to calm down the kid.
Points négatifs : They called us to queue up way before they started boarding. We stood there in a long line for almost 40 mins. They could've called right before they actually wanted us to start going in the plane.
Points positifs : Fast flight
Points négatifs : As always delay and on buda airport pretty chaos during off board but not due ryanair staff but wrong airport organization
Overall not bad
Points positifs : I liked that the flight was short.
Points négatifs : I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important.
Points positifs : the leg room was fine
Points négatifs : the getting to the airplane and from the airplane after landing can be better by using more busses
Points positifs : Le personnel a bord, l'état de la cabine pour la dernière rotation de la journée
Points négatifs : L'embarquement et la disponibilité des plats à bord
Points positifs : Online booking was nice and easy.
Points négatifs : Plane was small ,seats were not comfortable and plane was not connected with eye so passengees were waiting outside of plane in cold weather.
Points négatifs : Seats could have been more comfortable
Good flight
Points positifs : Ryanair works very well if you follow the instructions. Check in day before departure - Don’t bring too big or too many bags onboard. Pretty perfect flight for us.
Points négatifs : Fellow passengers not preparing for check in and bringing too much luggage then complaining for 10 minutes while everyone else has to wait.
Ryanair only had one check in / bag drop. Should be automated or more staff. Took forever. (Ok 30min and only 3 ppl ahead of me in queue)
Points positifs : No issues - everything went smoothly
Points négatifs : There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc.
Points positifs : It was ahead of schedule
Points négatifs : Not waiting in the cold for 15minutes before boarding the plane
Points positifs : It was ok. Nothing more. Crew was helpfull if needed
Points négatifs : Kayak... I booked a flight from Eindhoven - Alicante AND return!!! But Kayak only talked about the trip to Alicante...
Points positifs : Superfast checkin, easy boarding process although it seemed a bit chaotic.
Points négatifs : The crew really didn't follow protocols and manage the guests. The family next to me all had large duffle bags in their laps which should have been stowed. There was a large group of teenage girls on board constantly roaming around and congregating in the aisles. Just a number of little things that added up to make a quick 2 hour trip seem longer.
Points positifs : Relatively cheap
Points négatifs : Despite a delay of 1 hour waiting in the aircraft on the tarmac, there was no offer of water to passengers.
Food options were very limited and they couldn’t take payments by cards meaning passengers without cash couldn’t purchase food.
Points positifs : We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ...
Points négatifs : for RyanAir to be more human and humane and caring ...
Points positifs : The crew.
Points négatifs : Everything.
Points positifs : Very bad
Points négatifs : Very bad
Points positifs : Nada me gusto del viaje. Desde la espera para abordar hasta el avión y el servicio que ofrecen.
Lo mejor del viaje es haber llegado sano y salvo.
Points négatifs : Going on time without delay, more staff to avoid long lines
Points négatifs : 30 mintues late
Points positifs : I like the assistant she tried to help me at the check in with the extra kilo even though I was a bit stressed and she was too but she need to listen what the costumer says because there was a mistake
Points négatifs : Make the payment for the extra kilo at the same place at the check in point PLEASE
I can’t spend 1hr and a half on only the baggage check in and if I want to pay for an extra kilo I have to go another place and wait again a looot
The plane was too cold
The chair in the plane like a rock stone sitting on
There was a mistake in the ticket because of the baggage
I’m sorry but it was a bit hard
The momondo app and online was not available to check in.
Points positifs : never ever use this Momondo again
Points négatifs : no customer service
Points positifs : I didn’t die in a fiery crash.
Points négatifs : Everything
Never again
Points positifs : Price
Points négatifs : 1 hour late boarding, 20 min. Waiting outside in cold to get into the airplane and then 30 min. Circling around the city before landing
Points négatifs : Big delay uncomfortable plane
Points positifs : I like the extremely low price of the ticket.
Points négatifs : The seats need to be more comfortable.
Points positifs : The price
Points négatifs : Stop the incessant advertising and selling over loud speaker when most people are trying to sleep through a flight .
Points positifs : i dont like this airline system
Points négatifs : check in not easy
Points positifs : Arrival Gate position in Seville was perfect for a quick exit.
Points négatifs : The wueue for priorty boarding was twice the size of normal. Rip off.
Points négatifs : Depart on time.
Points négatifs : Courtoisie, respecté les horaires
Points négatifs : Too many school groups and screaming children
Points positifs : Nothing. Wiorst flight ever!
Points négatifs : Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$.
The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate.
For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time.
Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated
Points positifs : I just loved the moment when I left that Airplane
Points négatifs : Stop charging extra stuff, I payed more money extra apart for my fly, the charged me for the boarding pass €110 and also €50 for the luggage of 10Kg! Such stole company I never in my love will take a flight with this people
Points positifs : Not comfortable
Points positifs : As it was impossible to confirm that I was on that flight, and I had to book another flight with Tui less that a day before I was due to fly, therefore to like. It was equally impossible to contact Last.minute.comm.
Points négatifs : It would be have been great to make contact with an actual human being
Points négatifs : Screwed again for carry on bag which I attempted to upgrade from 7kg to 10kg online, paid my €20 to learn at the gate that it changed from a "carry on" to a "to be checked in" bag. I was td I would have to pay another €25 to take it on board. I just refused and left my bag there with them.
Tired of Ryanair deliberately screwing people fo add ons especially when there is no deliberate intention involved in the action. No empathy or understanding just screw the Customer at every opportunity.
No longer a Ryanair Customer, its Service and Respect that I prefer,,,
Points positifs : The crew were very welcoming and for a low budget airline, the staff were very professional.
Points négatifs : What let me down was the ryanair ground staff at ponta Delgada airport. I was trying to load up my ticket and the lady at the baggage hall was losing her patience with me a bit, for not printing the ticket out. Also I was charged €40 to check my bag in as I thought I already checked it in online, before I came over here. It's a sad way to end this trip, as its a beautiful island.
Points négatifs : 50euro check in fee was awesome
Points positifs : Quick boarding.
Points négatifs : The seats are just not comfortable in the slightest. There is no room. No where to put your legs.
Points positifs : Nothing because I wasn’t allowed to board
Points négatifs : Everything
Points négatifs : The seats. The gate was one og the last ones
App down customer service disgusting
Points négatifs : App was down couldn’t check in had to pay cash(euros for trip). 250 euros for 180 pound as Ryanair only accepted pound (had to change at airport hence the rates) absolutely disgusting
Points positifs : Nothing is even good
Points négatifs : In my opinion the I never fly like this flight very bad experience in this flight that's all
Points positifs : Speed
Points négatifs : Boarding in Eindhoven is outside the terminal building
Points positifs : Seats on the plane are really, really, really uncomfortable. I usually try and avoid using Ryanair because of this. at 6' tall the leg room is only just possible, there is no neck support as the seat back does not cater for tall people and seating being non reclining means that it is impossible to shift the my weight during the flight, bearable for shorthaul, but at 5 hours plus it is a penance. Like I said, I'd fly with any other carrier to avoid this, circumstance meant it had to be ryanair.
Points négatifs : plane seating reclining even 15 degrees.
Points négatifs : As a disabled man who had booked assistance both legs of the journey, no ramp on the return flight so I had to walk down the Aircraft steps in agony.
Not good enough Ryanair. What if I were unable to walk?????????????
