Avis des utilisateurs
Note globale
7,2
Bien
Basé sur 5 335 avis
Embarquement
7,3
Confort
7,2
Équipage
7,9
Divertissement
6,6
Repas
6,9
Trouvez des vols pas chers avec TAP AIR PORTUGAL
Aller-retour
Économique
Infos TAP AIR PORTUGAL
| Code IATA | TP |
|---|---|
| Itinéraires | 209 |
| Itinéraire le plus populaire | Lisbonne - Humberto Delgado à Funchal Madère |
| Aéroports desservis | 85 |
| Aéroport le plus populaire | Lisbonne - Humberto Delgado |
Commentaires récents
Avis des clients
553
458
380
201
209
-
0,0
Points positifs : I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer.
Points négatifs : Pleace call 666 394 865
avis de
-
8,6
Points positifs : Seats are way more comfortable than other flight companies
Points négatifs : Crew could have been more patient
avis de
-
10,0
Points positifs : The extra legroom in the Classic Package Seats.
Points négatifs : The snacks where a little on the dull tasteless side.
avis de
-
2,0
Points positifs : I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me
Points négatifs : It is always better to buy tickets through the airline.
avis de
-
8,6
Points négatifs : All seats are uncomfortable on all planes
avis de
-
8,6
Points négatifs : Seats are very uncomfortable in all planes
avis de
-
9,0
Points positifs : Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.
Points négatifs : Greater weight allowance for carry-on luggage.
avis de
-
10,0
Points positifs : Great customer service!
Points négatifs : NA
avis de
-
6,3
Points positifs : Food
Points négatifs : I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!
avis de
-
8,8
Points positifs : Much more comfortable than I expected. Attentive flight attendants.
Points négatifs : After flying cheapi airlines, norhing. It was a great experience.
avis de
-
8,0
Points positifs : The seats are comfortable.nice leg room.
Points négatifs : Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better.
avis de
-
2,0
Points positifs : Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.
Points négatifs : A different airline
avis de
-
10,0
Points négatifs : It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.
avis de
-
6,0
Points positifs : The on-board entertainment
Points négatifs : More food, more water
avis de
-
6,0
Points positifs : Boarded fast
Points négatifs : Hours of flight
avis de
-
6,0
Points positifs : Quick flight
Points négatifs : Bad delay, long security line there
avis de
-
5,6
Points positifs : Smooth flight
Points négatifs : More food, more water
avis de
-
2,0
Points négatifs : Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir
avis de
-
9,0
Points positifs : Amazing crew
Points négatifs : Food was ok. Seat was crowded. Everything else was excellent.
avis de
-
9,0
Points positifs : Yes, it was comfortable and they r nice.
Points négatifs : Ummmm delayed both flights were delayed, it was annoying
avis de
-
7,6
Points positifs : The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.
Points négatifs : I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.
avis de
-
7,3
Points positifs : TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.
Points négatifs : TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.
avis de
-
3,3
Points positifs : Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful
Points négatifs : TAP being on time and giving a reason why the flight was late
avis de
-
10,0
Points positifs : TAP is great to fly, friendly, safe and solid, nice crew
avis de
-
10,0
Points positifs : I liked the food
avis de
-
3,0
Points positifs : Not much. Poor service, bad crew
Points négatifs : Better service
avis de
-
4,8
Points positifs : Sleeping and being left alone
Points négatifs : Food, Service by cabin crew because they never smiled
avis de
-
3,6
Points positifs : Sleeping.
Points négatifs : 1 hour delay Duden to luggages!
avis de
-
10,0
Points positifs : Service was great and the airplane was very well maintained.
Points négatifs : More water, I was thirsty most of the time.
avis de
-
3,0
Points négatifs : Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.
avis de
-
10,0
Points positifs : The flat bed
Points négatifs : The Captain made loud announcements waking you up
avis de
-
10,0
Points négatifs : Easy checkin, friendly staff, nice quick flight
avis de
-
8,8
Points positifs : All services were very good.
Points négatifs : Overnight sleeping in extended seats in Business Class were cramped.
avis de
-
2,0
Points positifs : nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.
Points négatifs : staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.
avis de
-
8,6
Points positifs : TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.
Points négatifs : CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....
avis de
-
10,0
Points positifs : Clear communication about delays and boarding, comfortable seats, great service.
avis de
-
10,0
Points positifs : Amazing punctuality, both on the way out to Lisbon and on the return to London.
Points négatifs : Cannot really think of anything that needed attention on these flights.
avis de
-
9,0
Points positifs : New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality
Points négatifs : Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy
avis de
-
8,0
Points positifs : The crew was outstanding!
Points négatifs : Slightly more comfortable seats would have been helpful.
avis de
-
8,6
Points positifs : The food was great and the screw were nice and young .
Points négatifs : The boarding process and charging 95 dollars for an extra bag is crazy.
avis de
-
10,0
Points positifs : Nice and friendly crew
Points négatifs : None
avis de
-
7,2
Points positifs : Food is not really included and the seat DONT recline. But the crew were great and boarding was easy
Points négatifs : More food , comfortable seats
avis de
-
2,0
Points positifs : Horrible service
Points négatifs : Nasty people
avis de
-
2,6
Points positifs : The entertainment was ok.
Points négatifs : Everything else was terrible. From check-in to boarding to flight.
avis de
-
5,6
Points négatifs : Customer service from the crew, it could be nicer and better attitude and more positive.
avis de
-
5,0
Points positifs : The price is affordable
avis de
-
4,0
Points positifs : The lady checking me in was nice
Points négatifs : Items were stolen from my bag
avis de
-
2,6
Points négatifs : TAP doesn't understand the first thing about customer service.
avis de
-
8,6
Points positifs : The crew was super nice. Everything went smoothly.
Points négatifs : My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
avis de
-
2,0
Points positifs : There is nothing to like about the flight
Points négatifs : There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
avis de
-
9,0
Points positifs : It was on time and everything went well
Points négatifs : They could have offered more water
avis de
-
8,0
Points négatifs : The crew not sympathique
avis de
-
5,6
Points négatifs : Boarding procedures
avis de
-
3,3
Points négatifs : 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
avis de
-
5,0
Points négatifs : The flight was delayed. Food is miserable.
avis de
-
8,4
Points positifs : Average friendliness of crew, paying for extra leg room seat is a must
Points négatifs : Food with a taste, rather than dull
avis de
-
6,6
Points positifs : New plane, great seating.
Points négatifs : Food should be tastier and boarding should be more efficient and on time.
avis de
-
4,0
Points positifs : It was Okay
Points négatifs : I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
avis de
-
5,2
Points négatifs : Late as always
avis de
-
9,3
Points positifs : Service and comfort.
Points négatifs : It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
avis de
Statut du vol
Itinéraires proposés par TAP AIR PORTUGAL
Aéroports populaires desservis par TAP AIR PORTUGAL
- Aéroport Lisbonne - Humberto Delgado (LIS)
- Aéroport Porto (OPO)
- Aéroport Paris-Orly (ORY)
- Aéroport Funchal Madère (FNC)
- Aéroport Madrid Aéroport Adolfo-Suárez de Madrid-Barajas (MAD)
- Aéroport Londres-Heathrow (LHR)
- Aéroport Ponta Delgada (Açores) Nordela (PDL)
- Aéroport Barcelone-El Prat (BCN)
- Aéroport Rome Aéroport Léonard-de-Vinci de Rome Fiumicino (FCO)
- Aéroport Genève-Cointrin (GVA)
- Aéroport Aéroport international de Zurich (ZRH)
- Aéroport Milan Malpensa (MXP)
- Aéroport Faro (FAO)
- Aéroport Amsterdam-Schiphol (AMS)
- Aéroport Londres-Gatwick (LGW)
Coordonnées de TAP AIR PORTUGAL
- TP Code IATA
- +33 0820 319 320 Appeler
- flytap.com Consulter
Présentation de TAP AIR PORTUGAL
TAP Air Portugal dessert plus de 80 destinations dans une trentaine de pays en Europe, Afrique, Amérique du Nord et en Amérique du Sud. La compagnie aérienne nationale portugaise propose environ 10 destinations domestiques qui permettent de rejoindre les plus grandes villes du pays. En Europe, elle offre de nombreux vols en destination de l’Allemagne, de l’Italie et de la France. Elle relie également une dizaine de destinations au Brésil.
La flotte de la compagnie aérienne est principalement composée d’appareils Airbus A319-100, d’Airbus A320-200, de variations de l’Airbus A330 ainsi que d’Airbus A340. Deux types de cabines sont disponibles sur les appareils, la classe Économique et la classe Executive. Sur la majorité des vols domestiques, vers l’Europe ou vers l’Amérique du Nord, les passagers de la cabine Économique peuvent transporter un bagage à main de 8 kg maximum ainsi qu’un accessoire personnel de 2 kg en cabine. En cabine Executive, un second bagage à main de 8 kg est autorisé. La classe Exécutive permet aux passagers de bénéficier d’un enregistrement et d’un passage du contrôle de sécurité prioritaires. Les voyageurs de la cabine Exécutive sont aussi les premiers à monter dans l’avion.
TAP Air Portugal est membre de la plus grande alliance de compagnies aériennes au monde, Star Alliance. Elle en fait partie depuis 2005 et a ainsi rejoint les compagnies United Airlines, Lufthansa, Aliana et la vingtaine d’autres membres de l’alliance.
La compagnie portugaise a signé une trentaine d’accords de partage avec des compagnies aériennes partenaires dont ANA, Finnair, Air Canada, ou encore Emirates.
Conditions d’annulation de TAP AIR PORTUGAL
La situation du coronavirus (COVID-19) évoluant de jour en jour, TAP AIR PORTUGAL adapte continuellement ses conditions en conséquence. Veuillez contacter directement TAP AIR PORTUGAL pour avoir les dernières mises à jour sur les frais d’annulation. Vous trouverez des informations actualisées sur les avertissements de voyage et les conditions de TAP AIR PORTUGAL ici : Conseils aux voyageurs et conditions de TAP AIR PORTUGAL.
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.