Infos TAP AIR PORTUGAL
| Code IATA | TP |
|---|---|
| Itinéraires | 204 |
| Itinéraire le plus populaire | Barcelone-El Prat à Lisbonne - Humberto Delgado |
| Aéroports desservis | 83 |
| Aéroport le plus populaire | Lisbonne - Humberto Delgado |
Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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5,6
Points négatifs : Boarding procedures
avis de
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3,3
Points négatifs : 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
avis de
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5,0
Points négatifs : The flight was delayed. Food is miserable.
avis de
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8,4
Points positifs : Average friendliness of crew, paying for extra leg room seat is a must
Points négatifs : Food with a taste, rather than dull
avis de
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6,6
Points positifs : New plane, great seating.
Points négatifs : Food should be tastier and boarding should be more efficient and on time.
avis de
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4,0
Points positifs : It was Okay
Points négatifs : I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
avis de
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5,2
Points négatifs : Late as always
avis de
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9,3
Points positifs : Service and comfort.
Points négatifs : It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
avis de
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7,0
Points positifs : Comfort and cleanliness of flight.
Points négatifs : Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.
avis de
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7,0
Points positifs : Crew very good nice fligth too
avis de
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2,6
Points positifs : Nothing! Horrible!
Points négatifs : I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed
avis de
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7,3
Points négatifs : Transfer time in Lisbon
avis de
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10,0
Points positifs : Good airline, great service, boarding process, on time departure and arrival
Points négatifs : No complaints
avis de
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8,0
Points positifs : usb Power
Points négatifs : The seat padding needs to be improved.
avis de
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10,0
Points positifs : Everything. Flying First class is the only way to fly
avis de
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8,3
Points positifs : Food was great, seat was amazing
Points négatifs : Boarding was done by bus and it took too long and it want comfortable
avis de
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2,8
Points positifs : Nothing
Points négatifs : Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.
avis de
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4,3
Points positifs : Good movie selection
Points négatifs : Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.
avis de
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2,0
Points négatifs : Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.
avis de
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10,0
Points positifs : Tap was great for the long flight
avis de
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7,6
Points positifs : Tap crew is very nice.
Points négatifs : No turbulence
avis de
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2,0
Points positifs : Nothing the crew was mean and rude I’ll never fly TAP air Portugal again
avis de
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2,0
Points positifs : I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Points négatifs : Train the staff to be nice and pleasant
avis de
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10,0
Points positifs : We upgraded to first class, so everything was perfect!!
Points négatifs : Nothing
avis de
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10,0
Points positifs : We upgraded to first class and everything was perfect!!
Points négatifs : Nothing
avis de
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10,0
Points positifs : Good service, friendly staff and easy boarding process, good food and on time departure
Points négatifs : No complaints
avis de
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7,3
Points positifs : New aircraft had free Wi-Fi and lots of movies. Clean.
Points négatifs : First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.
avis de
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6,6
Points positifs : legroom in business is good, food was ok. only one round of drinks was offered.
Points négatifs : no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.
avis de
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7,6
Points positifs : Price
Points négatifs : Use jet bridge instead of bus gate
avis de
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7,3
Points positifs : Price. Service and food offered in the plane
Points négatifs : The boarding process: everyone crowds into the line without regard of the grouping.
avis de
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3,0
Points positifs : Nothing.
Points négatifs : The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
avis de
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10,0
Points positifs : Yes
avis de
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8,0
Points positifs : Seats super comfortable. Big screen entrainment.
Points négatifs : One more time offer drinks for a very long travel time (other 10H).
avis de
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9,2
Points positifs : Super friendly
Points négatifs : Maybe a hot meal?
avis de
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8,0
Business Class on TAP - Lisbon to Miami
Points positifs : Good service on the plane, the food was good and the seat was very comfortable.
Points négatifs : The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.
avis de
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4,0
Points négatifs : Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income
avis de
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3,6
Points positifs : 6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir.
Points négatifs : Plus ou moins tout, et au moins donner un repas correct.
avis de
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2,0
Points négatifs : Worst trip ever
avis de
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10,0
Points positifs : Efficient check in and polite crew.
avis de
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9,6
Points positifs : The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Points négatifs : Nothing to complain about. Everything was outstanding.
avis de
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8,0
Points négatifs : Legroom
avis de
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4,0
Points négatifs : flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight
avis de
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4,0
Points positifs : Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.
Points négatifs : Disgusting food. Price gouging for checked baggage. Surly attitudes.
avis de
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8,0
Points positifs : Crew was awesome, seat spacing comfort not so much.
Points négatifs : Need to have seat upright to use trays to eat on flight
avis de
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6,6
Points positifs : Nice crew.
Points négatifs : We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
avis de
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2,0
Points positifs : :(
Points négatifs : :(
avis de
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8,0
Points négatifs : Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good
avis de
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4,4
Points négatifs : More organized boarding process
avis de
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4,0
Points négatifs : Super uncomfortable seats (the most ever) No personal tv/entertainment.
avis de
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4,0
Points positifs : The crew and personal were ok.
Points négatifs : They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.
avis de
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8,0
Points négatifs : One more toilet on the Lisbon Geneva flight would have been nice.
avis de
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8,3
Points négatifs : Leave on time. Offer more snacks
avis de
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10,0
Points positifs : Cree
Points négatifs : Boarding was slow
avis de
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7,3
Points négatifs : We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
avis de
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3,0
Points négatifs : It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.
avis de
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9,6
Points positifs : Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines
Points négatifs : The Kayak website sucks
avis de
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2,0
Points positifs : Nothing
Points négatifs : It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad
avis de
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6,3
Points positifs : The crew was very friendly and responsive and the flight left right on time.
Points négatifs : The food was not good and there was very little in way of tv entertainment.
avis de
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6,4
Points négatifs : No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed.
avis de
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7,3
Points négatifs : We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray
avis de
-
9,3
Points positifs : Service and comfort.
Points négatifs : It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
avis de
-
10,0
Points positifs : Good airline, great service, boarding process, on time departure and arrival
Points négatifs : No complaints
avis de
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10,0
Points positifs : Everything. Flying First class is the only way to fly
avis de
-
10,0
Points positifs : Tap was great for the long flight
avis de
-
10,0
Points positifs : We upgraded to first class, so everything was perfect!!
Points négatifs : Nothing
avis de
-
10,0
Points positifs : We upgraded to first class and everything was perfect!!
Points négatifs : Nothing
avis de
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10,0
Points positifs : Good service, friendly staff and easy boarding process, good food and on time departure
Points négatifs : No complaints
avis de
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10,0
Points positifs : Yes
avis de
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9,2
Points positifs : Super friendly
Points négatifs : Maybe a hot meal?
avis de
-
10,0
Points positifs : Efficient check in and polite crew.
avis de
-
9,6
Points positifs : The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Points négatifs : Nothing to complain about. Everything was outstanding.
avis de
-
10,0
Points positifs : Cree
Points négatifs : Boarding was slow
avis de
-
9,6
Points positifs : Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines
Points négatifs : The Kayak website sucks
avis de
-
8,4
Points positifs : Average friendliness of crew, paying for extra leg room seat is a must
Points négatifs : Food with a taste, rather than dull
avis de
-
6,6
Points positifs : New plane, great seating.
Points négatifs : Food should be tastier and boarding should be more efficient and on time.
avis de
-
7,0
Points positifs : Comfort and cleanliness of flight.
Points négatifs : Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.
avis de
-
7,0
Points positifs : Crew very good nice fligth too
avis de
-
7,3
Points négatifs : Transfer time in Lisbon
avis de
-
8,0
Points positifs : usb Power
Points négatifs : The seat padding needs to be improved.
avis de
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8,3
Points positifs : Food was great, seat was amazing
Points négatifs : Boarding was done by bus and it took too long and it want comfortable
avis de
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7,6
Points positifs : Tap crew is very nice.
Points négatifs : No turbulence
avis de
-
7,3
Points positifs : New aircraft had free Wi-Fi and lots of movies. Clean.
Points négatifs : First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.
avis de
-
6,6
Points positifs : legroom in business is good, food was ok. only one round of drinks was offered.
Points négatifs : no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.
avis de
-
7,6
Points positifs : Price
Points négatifs : Use jet bridge instead of bus gate
avis de
-
7,3
Points positifs : Price. Service and food offered in the plane
Points négatifs : The boarding process: everyone crowds into the line without regard of the grouping.
avis de
-
8,0
Points positifs : Seats super comfortable. Big screen entrainment.
Points négatifs : One more time offer drinks for a very long travel time (other 10H).
avis de
-
8,0
Business Class on TAP - Lisbon to Miami
Points positifs : Good service on the plane, the food was good and the seat was very comfortable.
Points négatifs : The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.
avis de
-
8,0
Points négatifs : Legroom
avis de
-
8,0
Points positifs : Crew was awesome, seat spacing comfort not so much.
Points négatifs : Need to have seat upright to use trays to eat on flight
avis de
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6,6
Points positifs : Nice crew.
Points négatifs : We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
avis de
-
8,0
Points négatifs : Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good
avis de
-
8,0
Points négatifs : One more toilet on the Lisbon Geneva flight would have been nice.
avis de
-
8,3
Points négatifs : Leave on time. Offer more snacks
avis de
-
7,3
Points négatifs : We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
avis de
-
7,3
Points négatifs : We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray
avis de
-
5,6
Points négatifs : Boarding procedures
avis de
-
3,3
Points négatifs : 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
avis de
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5,0
Points négatifs : The flight was delayed. Food is miserable.
avis de
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4,0
Points positifs : It was Okay
Points négatifs : I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
avis de
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5,2
Points négatifs : Late as always
avis de
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2,6
Points positifs : Nothing! Horrible!
Points négatifs : I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed
avis de
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2,8
Points positifs : Nothing
Points négatifs : Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.
avis de
-
4,3
Points positifs : Good movie selection
Points négatifs : Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.
avis de
-
2,0
Points négatifs : Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.
avis de
-
2,0
Points positifs : Nothing the crew was mean and rude I’ll never fly TAP air Portugal again
avis de
-
2,0
Points positifs : I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Points négatifs : Train the staff to be nice and pleasant
avis de
-
3,0
Points positifs : Nothing.
Points négatifs : The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
avis de
-
4,0
Points négatifs : Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income
avis de
-
3,6
Points positifs : 6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir.
Points négatifs : Plus ou moins tout, et au moins donner un repas correct.
avis de
-
2,0
Points négatifs : Worst trip ever
avis de
-
4,0
Points négatifs : flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight
avis de
-
4,0
Points positifs : Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.
Points négatifs : Disgusting food. Price gouging for checked baggage. Surly attitudes.
avis de
-
2,0
Points positifs : :(
Points négatifs : :(
avis de
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4,4
Points négatifs : More organized boarding process
avis de
-
4,0
Points négatifs : Super uncomfortable seats (the most ever) No personal tv/entertainment.
avis de
-
4,0
Points positifs : The crew and personal were ok.
Points négatifs : They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.
avis de
-
3,0
Points négatifs : It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.
avis de
-
2,0
Points positifs : Nothing
Points négatifs : It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad
avis de
-
6,3
Points positifs : The crew was very friendly and responsive and the flight left right on time.
Points négatifs : The food was not good and there was very little in way of tv entertainment.
avis de
-
6,4
Points négatifs : No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed.
avis de
Statut du vol
Itinéraires proposés par TAP AIR PORTUGAL
Itinéraires populaires
Meilleurs itinéraires de vol
Aéroports populaires desservis par TAP AIR PORTUGAL
- Aéroport Lisbonne - Humberto Delgado (LIS)
- Aéroport Porto (OPO)
- Aéroport Paris-Orly (ORY)
- Aéroport Funchal Madère (FNC)
- Aéroport Londres-Heathrow (LHR)
- Aéroport Barcelone-El Prat (BCN)
- Aéroport Milan Malpensa (MXP)
- Aéroport Madrid Aéroport Adolfo-Suárez de Madrid-Barajas (MAD)
- Aéroport Genève-Cointrin (GVA)
- Aéroport Rome Aéroport Léonard-de-Vinci de Rome Fiumicino (FCO)
- Aéroport Ponta Delgada (Açores) Nordela (PDL)
- Aéroport Aéroport international de Zurich (ZRH)
- Aéroport Bruxelles-National (BRU)
- Aéroport Munich-Franz-Josef Strauss (MUC)
- Aéroport Amsterdam-Schiphol (AMS)
Coordonnées de TAP AIR PORTUGAL
- TP Code IATA
- +33 0820 319 320 Appeler
- flytap.com Consulter