Vueling (VY)
Vueling (VY)
Vueling (VY)
| Code IATA | VY |
|---|---|
| Itinéraires | 619 |
| Itinéraire le plus populaire | Palma de Majorque à Barcelone-El Prat |
| Aéroports desservis | 123 |
| Aéroport le plus populaire | Barcelone-El Prat |
Points positifs : Nothing! This is the worst airline I have traveled with.
Always late and usually by servers hours not just a few minutes late. I mean late when you have to wait for the announnouncement of your flight for hours
Points négatifs : Personnel, seats (even in expensive preferential class which I used) boarding, they want to charge you even if you ask for a glass of water. Come on !
Points positifs : Helpful crew. Quick flight.
Points négatifs : No gate assignment until right before boarding. Chaotic,especially when you don’t know the airport or airline.
Points négatifs : Get what you get with discount airline, but booking, travel, arrival went without a glitch
Convenient & Good flight
Points positifs : Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!
Points négatifs : Would be good if seats could be leaned back a bit.
Points positifs : Fast and esay
Points négatifs : Seats far too small and uncomfortable.
Points négatifs : Smelled badly of fuel
Points positifs : Timely departure and quick boarding.
Points négatifs : Seats were not comfortable and staff was not exactly tentative.
Points positifs : New Boeing 787. Nice aircraft
Points négatifs : This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again.
Points négatifs : Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything.
Points positifs : The crew seemed very nice.
Points négatifs : The flight could have been on time.
Points positifs : There was a good amount of room on the plane with comfortable seating.
Points négatifs : We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly.
Points positifs : Staff was friendly and happy.
Points négatifs : Seats are not the most comfortable.
Points positifs : The crew with neither rude nor particularly welcoming.
Points négatifs : When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable.
Points positifs : It felt like a top airline, fast boarding, great service.
Points positifs : The inflight crew was very nice
Points négatifs : The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again
Points positifs : +de 3 h de retard...
Points négatifs : Tout
Points positifs : Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.
Points négatifs : Refused to sell ticket from start or at least receive a cancellation ticket for the flight
Points positifs : The plane was spacious and air conditioned.
Points négatifs : We were not informed about how our luggage needed to be transferred to an entire building 15 min away.
Points positifs : Un membre du personnel qui a voulu compatir ma peine à la fin de ce voyage. Sans eau sans nourriture.
Points négatifs : Aucun divertissement, aucun repas.
Points positifs : En restant respectueux avec vous, l'heure d'arrivée.
Points négatifs : Tout.
Points positifs : worst airlineEVER , canceled the flight did'nt offer any help
Points négatifs : everything
Points négatifs : 1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona
Points négatifs : Luggage delivery in Porto was slow
DON'T FLY WITH VUELING
Points positifs : nothing
Points négatifs : 2:30 hours delay inside the plane and finally they change our aircraft. The crew is not friendly with us.
Points négatifs : Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there.
Points positifs : Fast and efficient
Points négatifs : It was flawless, no improvements needed
Horrible
Points positifs : Nothing wouldn’t fly with them again
Points négatifs : Everything
Points positifs : Save you money and avoid this airline.
Points négatifs : Complete overhaul of the company.
Points positifs : Seat was comfortable and we landed on time, even after leaving late.
Points négatifs : Crew needed better attitude.
Points positifs : The price was cheap
Points négatifs : Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived
Points négatifs : Very good flight and crew.
Points positifs : Seats were slightly more comfortable than Ryanair.
Points négatifs : Not making us bounce between gates 3 times because they didn't know where the plane was going.
Points positifs : Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined
Points négatifs : Everything, like simply explaining to the long waiting passengers what was going on.
But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily
We can simply compare with other airlines. Vueling gets first price as worse airline I know.
Points négatifs : 3 hours delayed due to a mechanical problem.
Points positifs : Boarding was smooth and everything was on time
Points négatifs : We never got there
Points positifs : we landed safely
Points négatifs : need entertainment system.
need complimentary drinks and snacks
need comfortable seats
Points négatifs : A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air
Points positifs : I got me there and back
Points positifs : Avion récent, personnel tb
Points négatifs : 30 mn de retard
Points positifs : Vueling is a high quality airline. Much better than Ryanair
Points négatifs : The club sandwich was rather disgusting
Points positifs : Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member
Points négatifs : Check in was not available and had to fly standby despite having reservation.
Points positifs : La sinceridad del piloto al señalar que los retrasos se debieron a los proveedores de servicios en el aeropuerto de Roma
Points négatifs : Deberían mejorar la provisión de servicios aeronáuticos en Roma
Points négatifs : Nicer behaviour from crew, smile is easy.
Points négatifs : Great, prompt service
Thank you,Vueling Team
From now on , we are you loyal customers
Points négatifs : Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3.
Points positifs : Compagnie naze à tous les niveaux
Points négatifs : Alors qu'ils ont toutes les annonces pré enregistrée dans toutes les langues ils ne sont pas foutus de faire les annonces dans la langue d'arrivée ou de départ. Ils préfères mettre en catalan...
Points négatifs : Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!
Points négatifs : Last minute switched plan causing much discomfort and confusion.
Points négatifs : they don't provide even water for the passengers
Points négatifs : Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning.
Points négatifs : Amazing
Points négatifs : Nicer crew.
Points positifs : The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally.
Points négatifs : To have not flown with Norwegian
Points négatifs : 6h delayed
Points positifs : The crew was nice and friendly.
Points négatifs : The plane was extremely dirty, almost disgusting!
Points négatifs : I missed the flight and was not allowed to board even though there was time
Points positifs : Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction.
The staff were very unfriendly when asked about information regarding the cause of the delay.
Points négatifs : Change management and train staff.
The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state.
Points positifs : Helpful crew. Quick flight.
Points négatifs : No gate assignment until right before boarding. Chaotic,especially when you don’t know the airport or airline.
Convenient & Good flight
Points positifs : Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!
Points négatifs : Would be good if seats could be leaned back a bit.
Points positifs : It felt like a top airline, fast boarding, great service.
Points positifs : Fast and efficient
Points négatifs : It was flawless, no improvements needed
Points positifs : Seat was comfortable and we landed on time, even after leaving late.
Points négatifs : Crew needed better attitude.
Points positifs : I got me there and back
Points positifs : Avion récent, personnel tb
Points négatifs : 30 mn de retard
Points négatifs : Great, prompt service
Thank you,Vueling Team
From now on , we are you loyal customers
Points négatifs : Amazing
Points négatifs : Get what you get with discount airline, but booking, travel, arrival went without a glitch
Points positifs : Fast and esay
Points négatifs : Smelled badly of fuel
Points positifs : There was a good amount of room on the plane with comfortable seating.
Points négatifs : We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly.
Points positifs : Staff was friendly and happy.
Points négatifs : Seats are not the most comfortable.
Points positifs : The crew with neither rude nor particularly welcoming.
Points négatifs : When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable.
Points positifs : The inflight crew was very nice
Points négatifs : The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again
Points négatifs : Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there.
Points négatifs : Very good flight and crew.
Points positifs : Boarding was smooth and everything was on time
Points positifs : Vueling is a high quality airline. Much better than Ryanair
Points négatifs : The club sandwich was rather disgusting
Points négatifs : Nicer behaviour from crew, smile is easy.
Points négatifs : they don't provide even water for the passengers
Points positifs : Nothing! This is the worst airline I have traveled with.
Always late and usually by servers hours not just a few minutes late. I mean late when you have to wait for the announnouncement of your flight for hours
Points négatifs : Personnel, seats (even in expensive preferential class which I used) boarding, they want to charge you even if you ask for a glass of water. Come on !
Points négatifs : Seats far too small and uncomfortable.
Points positifs : Timely departure and quick boarding.
Points négatifs : Seats were not comfortable and staff was not exactly tentative.
Points positifs : New Boeing 787. Nice aircraft
Points négatifs : This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again.
Points négatifs : Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything.
Points positifs : The crew seemed very nice.
Points négatifs : The flight could have been on time.
Points positifs : +de 3 h de retard...
Points négatifs : Tout
Points positifs : Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.
Points négatifs : Refused to sell ticket from start or at least receive a cancellation ticket for the flight
Points positifs : The plane was spacious and air conditioned.
Points négatifs : We were not informed about how our luggage needed to be transferred to an entire building 15 min away.
Points positifs : Un membre du personnel qui a voulu compatir ma peine à la fin de ce voyage. Sans eau sans nourriture.
Points négatifs : Aucun divertissement, aucun repas.
Points positifs : En restant respectueux avec vous, l'heure d'arrivée.
Points négatifs : Tout.
Points positifs : worst airlineEVER , canceled the flight did'nt offer any help
Points négatifs : everything
Points négatifs : 1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona
Points négatifs : Luggage delivery in Porto was slow
DON'T FLY WITH VUELING
Points positifs : nothing
Points négatifs : 2:30 hours delay inside the plane and finally they change our aircraft. The crew is not friendly with us.
Horrible
Points positifs : Nothing wouldn’t fly with them again
Points négatifs : Everything
Points positifs : Save you money and avoid this airline.
Points négatifs : Complete overhaul of the company.
Points positifs : The price was cheap
Points négatifs : Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived
Points positifs : Seats were slightly more comfortable than Ryanair.
Points négatifs : Not making us bounce between gates 3 times because they didn't know where the plane was going.
Points positifs : Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined
Points négatifs : Everything, like simply explaining to the long waiting passengers what was going on.
But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily
We can simply compare with other airlines. Vueling gets first price as worse airline I know.
Points négatifs : 3 hours delayed due to a mechanical problem.
Points négatifs : We never got there
Points positifs : we landed safely
Points négatifs : need entertainment system.
need complimentary drinks and snacks
need comfortable seats
Points négatifs : A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air
Points positifs : Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member
Points négatifs : Check in was not available and had to fly standby despite having reservation.
Points positifs : La sinceridad del piloto al señalar que los retrasos se debieron a los proveedores de servicios en el aeropuerto de Roma
Points négatifs : Deberían mejorar la provisión de servicios aeronáuticos en Roma
Points négatifs : Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3.
Points positifs : Compagnie naze à tous les niveaux
Points négatifs : Alors qu'ils ont toutes les annonces pré enregistrée dans toutes les langues ils ne sont pas foutus de faire les annonces dans la langue d'arrivée ou de départ. Ils préfères mettre en catalan...
Points négatifs : Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!
Points négatifs : Last minute switched plan causing much discomfort and confusion.
Points négatifs : Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning.
Points négatifs : Nicer crew.
Points positifs : The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally.
Points négatifs : To have not flown with Norwegian
Points négatifs : 6h delayed
Points positifs : The crew was nice and friendly.
Points négatifs : The plane was extremely dirty, almost disgusting!
Points négatifs : I missed the flight and was not allowed to board even though there was time
Points positifs : Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction.
The staff were very unfriendly when asked about information regarding the cause of the delay.
Points négatifs : Change management and train staff.
The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state.
Vueling est une compagnie aérienne low cost espagnole qui gère ses vols depuis ses deux hubs, situés à l’aéroport international Barcelone-El Prat et à l’aéroport international Léonard de Vinci-Fiumicino à Rome. Grâce à un réseau très étendu de bases secondaires partout en Europe et des accords de partage de code avec des compagnies comme British Airways, elle peut desservir plus de 150 destinations, très majoritairement des villes européennes reliées par des vols court-courriers.
Vueling ne propose qu’une seule classe cabine avec un tarif standard très compétitif et un service réduit au minimum pour vous assurer un trajet efficace, confortable et simple. Vous pouvez toutefois, via des formules, choisir votre siège parmi un large choix, afin d’avoir plus d’espace pour vos jambes, être dans les rangées de l’avant, ou bien simplement à côté d’un ami.
Cette compagnie propose également un service particulier d’embarquement prioritaire, qui est proposé au moment de l’enregistrement. Il vous permet de garder près de vous vos bagages, de monter à bord en premier et de passer les files d’attente au moment de l’embarquement.
Vueling est une compagnie qui, étant donné la longueur des vols qu’elle propose, possède une franchise bagages conçue pour les voyages légers, de passage dans une grande ville. Vous pouvez emporter avec vous un bagage cabine d’un poids n’excédant pas 10 kg ainsi qu’un petit sac. Si vous désirez enregistrer des valises en soute, des formules sont disponibles qui vous permettent de payer en fonction du poids réel de vos bagages ou de leurs dimensions.
