Vueling (VY)
Vueling (VY)
Vueling (VY)
| Code IATA | VY |
|---|---|
| Itinéraires | 660 |
| Itinéraire le plus populaire | Palma de Majorque à Barcelone-El Prat |
| Aéroports desservis | 127 |
| Aéroport le plus populaire | Barcelone-El Prat |
Points positifs : Empty plane so I could switch to exit row. The other rows do not have enough room for someone 186cm tall
Points négatifs : The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane.
Points positifs : Very friendly staff
Points négatifs : Food selection was not available
Points positifs : It was a very efficient flight. On time
Points négatifs : It was raining when we boarded the plane and some people were stuck outside for a little bit.
Points positifs : The crew is great
Points négatifs : The seats doesn’t move forward nor backwards
Points négatifs : L’avion est arrivé en retard et en entrant dans l’avion on m’a imposé de mettre mon bagage pourtant au format cabine en soute, alors qu’en fait il restait de la place au dessus de moi. Résultat j’ai manqué mon RDV !
Points négatifs : Éviter les retards
Points négatifs : Entertainment options.
Points positifs : ontime
Points négatifs : my luggage tags didn't print and wasn't offer in the online kiosk.
Points positifs : Crew was nice and friendly
Points négatifs : Horrendous experience from checking to the airport. Be aware when trying to check in online, not only posible if you don’t pay a fee to choose seats. Therefore you are unable to check in until the last minute, and as they overbook the flight, if you don’t pay, You risk not get into the plane.
Points positifs : Quick Boarding and little waiting in the seat. Rear door was open when getting off the aircraft which made things quicker.
Points négatifs : At 6 ft, I only had enough leg room when I moved to a seat which had a spare seat next to it, allowing me to swing my legs. Otherwise, even when sat quite upright my knees would've been against the seat.
Points positifs : Good timing, efficiency
Points positifs : Space plus
Points négatifs : For the price it's OK, its a low budget airline.
Points négatifs : A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline
Points négatifs : There were no real vegetarian options from hot and cold food menu for both adults and children
Points positifs : The crew was amazing. They makes sure that we will be comfortable with a baby
Points positifs : Great value. Spacious overhead compartment for bags - no issue being near last to board with larger carry on bags. On time departure and even early arrival.
Points négatifs : boarding was slow
Points négatifs : Not even free water for guests. On a two hours flight bot very comfy.
Points négatifs : The boarding process could be better
Points négatifs : Leg room. Better maintenance of plane. Timekeeping.
Points négatifs : Huge delay and very disorganized boarding
Nothing worked
Points négatifs : The USB chargers in my seat didn’t work, the coffee machine wasn’t working & boarding was a shambles. Took forever
Points négatifs : Offering water to passengers.
Vueling intends to charge even for water!!!!!?????
Outrageous
Points négatifs : Didn’t take the flight
Points positifs : Plane looks new and clean.
Points négatifs : Boarding process, included checked in luggage and limit hand carry to 15 kg.
Points positifs : Nice staff on board.
Points négatifs : "I had to call" to add my OneWold frequent flyer number.
Cleanliness could be improved.
Information in Catalan, as we were flying to Catalonia.
Points négatifs : Did not get to this flight due to cancellation from the initial flight
Points positifs : The seat comfort was acceptable. this is what you get for what you pay.
Points négatifs : no comments
Points négatifs : Boarding groups (divided in groups 1, 2 and 3) unclear
Points positifs : Crew was nice. Seat was comfortable.
Points négatifs : Would be great if the food would have been free.
Points positifs : Good price
Points négatifs : Baggage took far too long
Points négatifs : Chaotic under staff and poorly organized. Forced to rush and nearly miss flight despite being at airport well in advt
Points négatifs : Se podría mejorar el tiempo de desembarque
Points positifs : Seat comfortable, crew do their best
Points négatifs : be on time!!
Points positifs : Efficient boarding and always on time
Points négatifs : More cheap flights
Points positifs : Crew was great and the seats were very comfortable.
Points négatifs : Never had to take a bus to and from plane, so that was different.
Points négatifs : food
Points positifs : Flight delayed, staff provided no info and was generally nasty.
Points positifs : They made up for lost time
Points négatifs : Some turbulence and lack of communication between the crew and everyone else
Points positifs : Trying to be the worlds worst airline. They get my vote. With totally mixed up gates many missed flight. Airline didn’t care
Points négatifs : Everything
Points négatifs : Les bagages en cabines ont été mis en soute alors que j’ete presse et ma valise a été dégradée
Points positifs : Perfect timing and nicely crew
Points négatifs : There is no food not even a glass water for free
Points positifs : The plane was newish, with comfy seats
Points négatifs : The crew spend to much time on trying to order / heat / distribute food. The distribution of the staff seems odd - the one taking all the orders, putting stuff into the microwave and collecting it, collecting the money, whilst the other just seems to steer the trolley
Points positifs : The overall was good, the flight was on time
Points négatifs : The boarding system could be changed: they start boarding when the aircraft is not yet ready, so the line just moves from the gate to the finger, which is annoying. They should wait until the plane is ready to start with the boarding.
Points positifs : Because kayak did not alerted me my flight had to be moved to Miami since is the only city that provides passports the same day. This extra expense costed me over 400$ in hotels gas and extra parking costs.
Points négatifs : Kayak services were terrible and I do not plan to use them again. The website should have alerted me that I needed a passport valid for longer than 3 months to my flight for Spain.
Points négatifs : Service mediocre pour les hôtesses à l'accueil lors de l'enregistrement des bagages.
Points positifs : Estuvieron ok
Points positifs : The crew was fast, but grumpy.
Points négatifs : Vueling delays flights.
Points négatifs : Pague extra al hacer mi checking para elegir asientos en puerta de emergencia. Me enviaron hasta los recibos. Cuando llegue a mostrador en Florencia mis asientos habían sido revendidos a otros pasajeros. Una estafa
Points négatifs : They asked me to store my suitcase in an overhead bin at the front of the plane as they had run out of space so I complied. When it was time to disembark, someone had stolen my suitcase. I have not located it since and the customer service from Vueling is horrendous - they keep running me around to different departments and sending automated responses, refusing to answer my questions.
It was comfortable, crew was great.
Points positifs : Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost.
Points négatifs : The coffee wasn’t free.
Very uncomfortable plane
Points négatifs : chairs can't go backwards and are very thin. unpleasant experience for a 4 hours flight...
à temps
Points positifs : ponctualité
Points positifs : It was very busy at the couñter this morning but the staff made sure everyone got on their flights. Thank you
Cheap option, easy flight
Points positifs : Great cost, left and arrived about on time, super nice staff
Points négatifs : Nobody explained boarding and it was weird. We went through a gate, but there was not a plane. After standing confused for about 20 mins, a bus arrived and drove us to the plane. Despite this wait, we left about on time and arrived on time.
Great flight and timing
Points positifs : Punctuality and safety
Points négatifs : Food options are very limited
bagage cabine
Points négatifs : Obligé de mettre le bagage cabine en soute
retard
Points négatifs : retard de 45 minutes
Points positifs : Empty plane so I could switch to exit row. The other rows do not have enough room for someone 186cm tall
Points positifs : Very friendly staff
Points négatifs : Food selection was not available
Points positifs : It was a very efficient flight. On time
Points négatifs : It was raining when we boarded the plane and some people were stuck outside for a little bit.
Points positifs : Quick Boarding and little waiting in the seat. Rear door was open when getting off the aircraft which made things quicker.
Points négatifs : At 6 ft, I only had enough leg room when I moved to a seat which had a spare seat next to it, allowing me to swing my legs. Otherwise, even when sat quite upright my knees would've been against the seat.
Points positifs : Good timing, efficiency
Points positifs : Space plus
Points positifs : The crew was amazing. They makes sure that we will be comfortable with a baby
Points positifs : Great value. Spacious overhead compartment for bags - no issue being near last to board with larger carry on bags. On time departure and even early arrival.
Points négatifs : Not even free water for guests. On a two hours flight bot very comfy.
Points positifs : The seat comfort was acceptable. this is what you get for what you pay.
Points négatifs : no comments
Points négatifs : Boarding groups (divided in groups 1, 2 and 3) unclear
Points positifs : Crew was nice. Seat was comfortable.
Points négatifs : Would be great if the food would have been free.
Points négatifs : Se podría mejorar el tiempo de desembarque
Points positifs : Crew was great and the seats were very comfortable.
Points négatifs : Never had to take a bus to and from plane, so that was different.
Points positifs : Estuvieron ok
à temps
Points positifs : ponctualité
Points positifs : The crew is great
Points négatifs : The seats doesn’t move forward nor backwards
Points négatifs : Entertainment options.
Points négatifs : For the price it's OK, its a low budget airline.
Points négatifs : A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline
Points négatifs : The boarding process could be better
Points positifs : Good price
Points négatifs : Baggage took far too long
Points positifs : Efficient boarding and always on time
Points négatifs : More cheap flights
Points négatifs : food
Points positifs : They made up for lost time
Points négatifs : Some turbulence and lack of communication between the crew and everyone else
Points positifs : Perfect timing and nicely crew
Points négatifs : There is no food not even a glass water for free
It was comfortable, crew was great.
Points positifs : Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost.
Points négatifs : The coffee wasn’t free.
Points positifs : It was very busy at the couñter this morning but the staff made sure everyone got on their flights. Thank you
Cheap option, easy flight
Points positifs : Great cost, left and arrived about on time, super nice staff
Points négatifs : Nobody explained boarding and it was weird. We went through a gate, but there was not a plane. After standing confused for about 20 mins, a bus arrived and drove us to the plane. Despite this wait, we left about on time and arrived on time.
Great flight and timing
Points positifs : Punctuality and safety
Points négatifs : Food options are very limited
bagage cabine
Points négatifs : Obligé de mettre le bagage cabine en soute
Points négatifs : The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane.
Points négatifs : L’avion est arrivé en retard et en entrant dans l’avion on m’a imposé de mettre mon bagage pourtant au format cabine en soute, alors qu’en fait il restait de la place au dessus de moi. Résultat j’ai manqué mon RDV !
Points négatifs : Éviter les retards
Points positifs : ontime
Points négatifs : my luggage tags didn't print and wasn't offer in the online kiosk.
Points positifs : Crew was nice and friendly
Points négatifs : Horrendous experience from checking to the airport. Be aware when trying to check in online, not only posible if you don’t pay a fee to choose seats. Therefore you are unable to check in until the last minute, and as they overbook the flight, if you don’t pay, You risk not get into the plane.
Points négatifs : There were no real vegetarian options from hot and cold food menu for both adults and children
Points négatifs : boarding was slow
Points négatifs : Leg room. Better maintenance of plane. Timekeeping.
Points négatifs : Huge delay and very disorganized boarding
Nothing worked
Points négatifs : The USB chargers in my seat didn’t work, the coffee machine wasn’t working & boarding was a shambles. Took forever
Points négatifs : Offering water to passengers.
Vueling intends to charge even for water!!!!!?????
Outrageous
Points négatifs : Didn’t take the flight
Points positifs : Plane looks new and clean.
Points négatifs : Boarding process, included checked in luggage and limit hand carry to 15 kg.
Points positifs : Nice staff on board.
Points négatifs : "I had to call" to add my OneWold frequent flyer number.
Cleanliness could be improved.
Information in Catalan, as we were flying to Catalonia.
Points négatifs : Did not get to this flight due to cancellation from the initial flight
Points négatifs : Chaotic under staff and poorly organized. Forced to rush and nearly miss flight despite being at airport well in advt
Points positifs : Seat comfortable, crew do their best
Points négatifs : be on time!!
Points positifs : Flight delayed, staff provided no info and was generally nasty.
Points positifs : Trying to be the worlds worst airline. They get my vote. With totally mixed up gates many missed flight. Airline didn’t care
Points négatifs : Everything
Points négatifs : Les bagages en cabines ont été mis en soute alors que j’ete presse et ma valise a été dégradée
Points positifs : The plane was newish, with comfy seats
Points négatifs : The crew spend to much time on trying to order / heat / distribute food. The distribution of the staff seems odd - the one taking all the orders, putting stuff into the microwave and collecting it, collecting the money, whilst the other just seems to steer the trolley
Points positifs : The overall was good, the flight was on time
Points négatifs : The boarding system could be changed: they start boarding when the aircraft is not yet ready, so the line just moves from the gate to the finger, which is annoying. They should wait until the plane is ready to start with the boarding.
Points positifs : Because kayak did not alerted me my flight had to be moved to Miami since is the only city that provides passports the same day. This extra expense costed me over 400$ in hotels gas and extra parking costs.
Points négatifs : Kayak services were terrible and I do not plan to use them again. The website should have alerted me that I needed a passport valid for longer than 3 months to my flight for Spain.
Points négatifs : Service mediocre pour les hôtesses à l'accueil lors de l'enregistrement des bagages.
Points positifs : The crew was fast, but grumpy.
Points négatifs : Vueling delays flights.
Points négatifs : Pague extra al hacer mi checking para elegir asientos en puerta de emergencia. Me enviaron hasta los recibos. Cuando llegue a mostrador en Florencia mis asientos habían sido revendidos a otros pasajeros. Una estafa
Points négatifs : They asked me to store my suitcase in an overhead bin at the front of the plane as they had run out of space so I complied. When it was time to disembark, someone had stolen my suitcase. I have not located it since and the customer service from Vueling is horrendous - they keep running me around to different departments and sending automated responses, refusing to answer my questions.
Very uncomfortable plane
Points négatifs : chairs can't go backwards and are very thin. unpleasant experience for a 4 hours flight...
retard
Points négatifs : retard de 45 minutes
