Vol Aéroport de Barcelone-El Prat : Trouvez un billet d’avion pas cher pour Aéroport de Barcelone-El Prat
Bon à savoir
|septembre||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 4%.|
|décembre||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 9%.|
Prix moyen aller-retour
|113 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire aller-retour
|44 €||ou moins|
Bonne affaire aller simple
|33 €||ou moins|
Astuces pour trouver un vol pas cher pour Aéroport de Barcelone-El Prat
- À la recherche d’un vol à petit prix vers Aéroport de Barcelone-El Prat ? 25% de nos utilisateurs ont trouvé un vol vers Aéroport de Barcelone-El Prat aux tarifs suivants ou moins : Aller simple de Nice à 36 €, aller-retour à 42 €, aller simple de Paris à 43 €, aller-retour à 60 €, aller simple de Brest à 64 €, aller-retour à 86 €
- Réservez au moins 4 semaines avant le départ pour obtenir un prix moins cher que la moyenne.
- La haute saison est en janvier, novembre et décembre, et septembre est le mois le moins cher pour partir à Aéroport de Barcelone-El Prat.
- Barcelone est desservi par l'aéroport El Prat (BCN), situé à 13 kilomètres au sud de la ville. Proche du centre-ville, l'aéroport est idéalement placé pour vous rendre à la colline de Montjuic d'où vous aurez une vue panoramique sur la ville. El Prat est le point de départ pour les voyageurs souhaitant visiter la Catalogne et la principauté d'Andorre, après une courte visite à Barcelone.
- Les compagnies nationales ou low cost proposent des vols directs pour Barcelone, depuis les aéroports parisiens. Vous trouverez aussi des vols directs pour El Prat, depuis les villes de province comme Bordeaux, Lyon, Marseille et Nantes.
- L'aéroport d'El Prat offre à ses voyageurs de nombreux services, notamment pour les personnes à mobilité réduite. Le personnel du terminal 2 vous assistera pour le traitement de vos bagages et votre déplacement au sein de l'aéroport. Vous pouvez contacter le service 48 heures à l'avance.
FAQ - Réserver un vol pour Aéroport de Barcelone-El Prat
Quelles compagnies aériennes ont des politiques d’annulation flexibles dues au COVID-19 pour les vols vers Barcelone Barcelone-El Prat ?
Quelle est la durée d’un vol vers Aéroport de Barcelone-El Prat ?
Quel est le vol le moins cher vers Aéroport de Barcelone-El Prat ?
Quelles compagnies desservent Aéroport de Barcelone-El Prat ?
Quelle est la distance entre l’aéroport de Aéroport de Barcelone-El Prat et le centre-ville de Barcelone ?
Quel est le mode de transport le plus économique pour vous rendre d'El Prat au centre-ville de Barcelone ?
Comment vous rendre au stade Camp Nou depuis l'aéroport El Prat ?
Est-il possible dormir à l'aéroport d'El Prat ?
Aéroport de Barcelone-El Prat : y a-t-il des restrictions de voyage liées au coronavirus ?
Comment KAYAK trouve-t-il des prix aussi bas pour les vols vers Aéroport de Barcelone-El Prat ?
Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion pour Aéroport de Barcelone-El Prat ?
À quoi correspond l’option KAYAK Mix dans les résultats de vols pour Aéroport de Barcelone-El Prat ?
À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol pour Aéroport de Barcelone-El Prat ?
5 meilleures compagnies proposant des vols pour Barcelone Barcelone-El Prat
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "On time Easy and no issues"
Points positifs : "The entertainment was nice!"
Points négatifs : "The seats were not comfortable"
Points négatifs : "Ok"
Points positifs : "La atención del crew en el avión"
Points négatifs : "Aunque Sean viajes cortos ofrecer almenos bebidas"
Points positifs : "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Points négatifs : "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."
Points positifs : "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Points négatifs : "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"
Points positifs : "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Points négatifs : "I had no complaints - the flight was just what it should have been ie no issues"
Points positifs : "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Points négatifs : "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."
Points positifs : "Everything"
Points négatifs : "Nothing"
Points positifs : "Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals."
Points négatifs : "It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible."
Points négatifs : "Fly on time"
Points positifs : "One crew guy was really nice. I had bruised my leg and he gave me ice and checked in on me."
Points négatifs : "Vueling/Iberia lost my luggage."
Points positifs : "Fine flight once we were in the air."
Points négatifs : "There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B."
Points positifs : "Smooth flight"
Points négatifs : "It was delayed"
Points positifs : "Nothing"
Points négatifs : "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"
Points négatifs : "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."
Points négatifs : "Crew politeness"
Points négatifs : "Politeness of the crew"
Points négatifs : "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."
Points positifs : "Entertainment was ok, had holl rodarte options and good variety"
Points négatifs : "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"
Points positifs : "nothing"
Points négatifs : "It should have departed on time. It departed 50 minutes later than the original time."
Points positifs : "Arrived at destination"
Points négatifs : "Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination"
Points négatifs : "Ibéria offers a terrible service to its customers"
Points positifs : "The aircraft comfort"
Points négatifs : "Do the checking before not 15 min before the departure"
Points positifs : "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Points négatifs : "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"
Points négatifs : "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Points positifs : "Spacious plane."
Points positifs : "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Points négatifs : "Send emails reminders to offer web check in."
Points positifs : "Clean and fairly new aircraft. Good flight"
Points négatifs : "Ground staff more helpful"
Points positifs : "Don’t feel fully informed of what is going on. Had overhead bin opened and seat reclined during takeoff."
Points négatifs : "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"
Points positifs : "On time"
Points négatifs : "SEAT was not confortable"
Points positifs : "Al the devices provided"
Points positifs : "Not a lot."
Points négatifs : "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."
Points positifs : "Speed of boarding and disembarking. Comfortable seats."
Points négatifs : "Slight delay"
Points positifs : "Gfggfgggvfvfvfgfdhygtgdhfffdcdcf"
Points négatifs : "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"
Points positifs : "We arrived on time!"
Points négatifs : "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."
Points positifs : "It was a direct flight"
Points négatifs : "Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience."
Points positifs : "On time, clean airplane, smooth, good flight overall"
Points négatifs : "No entertainment or food on board. Not even drinking water"
Points positifs : "Nothing"
Points négatifs : "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."
Points positifs : "Nothing -- though seat was okay. No leg room, but it reclined a little, and had those foldable headrests."
Points négatifs : "The boarding was supposed to be by zone, but was just a mad rush. They served no food, not even for money. There was an onscreen ordering option, but for the entire flight it said "this service is temporarily closed". They didn't have a beverage cart. Not even water or coffee. I couldn't even get a cup of water to swallow some ibuprofen and an allergy pill (somebody brought a companion cat, I suspect, quite near to me). No food or water on an international flight across the Atlantic??? You've got to be kidding me -- that's gotta be close to illegal, not providing any means of hydration. But it's certainly cheap, mean, and unacceptable. Pathetic, too."
Points positifs : "The food was nice."
Points négatifs : "There was no water in business class toilets. The staff are not polite."
Points positifs : "Nothing"
Points négatifs : "Delays an chaos"
Points négatifs : "I can’t rate it is it left without us"
Points positifs : "Nothing"
Points négatifs : "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"
Points positifs : "Price"
Points négatifs : "N/a"
Points négatifs : "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."
Points positifs : "Once I understood how it worked it was a breeze"
Points négatifs : "Made more than four different lines before 1 understanding Iberia worker helped us out. Was told that that wasn’t the correct line and sent to another. The next place the same for more than 3 times. Then finally, Raquel, LISTENED, and away we went."
Points négatifs : "This is my second time flying with this airline and it’s 40 mins late leaving again! Poor reliability and flying at night with my young son. I did not want to arrive an additional 45mins later in a city that can be dangerous"
Points positifs : "The crew."
Points négatifs : "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"
Points négatifs : "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"
Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"
Points négatifs : "The flight was delayed. Food is miserable."
Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."
Points positifs : "Fairly new plane with clean/comfortable seats"
Points négatifs : "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"
Points positifs : "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Points négatifs : "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"
Points positifs : "Only the on board crew lived up to Tap's normal standard"
Points négatifs : "Boarding chaotic in Copenhagen. Food very poor this time"
Points positifs : "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Points négatifs : "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."
Points positifs : "."
Points négatifs : "Pas de retard !!!"
Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."
Points positifs : "Nothing"
Points négatifs : "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"
Points négatifs : "It cold be better if there is no flight delay which put in cause all our plans!..."
Points positifs : "everything from the boarding and check-in process to in flight comfort."
Points négatifs : "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."
Points négatifs : "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"
Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."
Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"
Points positifs : "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Points négatifs : "Flight was delayed which was out of their control"
Points négatifs : "Départ à l’heure"
Points positifs : "The plane was fairly new, clean, and comfortable seats."
Points négatifs : "A better selection of the main meals in business class."
Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"
Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."
Points positifs : "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Points négatifs : "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"
Points positifs : "Very on time, smooth take off and landing and friendly staff."
Points négatifs : "Perhaps spirits offered other than just wine. And a vegetarian food option."
Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."
Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."
Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."
Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."
Points négatifs : "Timing of food"
Points positifs : "The plane was comfortable the free drinks and food and crew were friendly."
Points négatifs : "Can't think of anything!"
Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."
Points positifs : "A short but very pleasant flight and food was served, excellent in every category."
Points négatifs : "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."
Points négatifs : "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."
Points positifs : "The crew were excellent during the flight."
Points négatifs : "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."
Points positifs : "-"
Points négatifs : "-"
Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"
Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"
Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."
Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"
Points positifs : "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Points négatifs : "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."
Points positifs : "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Points négatifs : "Unfortunately I had problems at airport security which wasn’t very pleasant!"
Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"
Points positifs : "Flight left approx. 20mins early, good service and efficient handling by crew."
Points positifs : "everything was fine. nothing specifically wrong or bad."
Points négatifs : "had the same food the third time this week. they could do more"
Points négatifs : "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."
Points positifs : "Everything from the custumer service, flight departure on time"
Points négatifs : "Long waiting time for my connection flight but i booked it that way"
Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."
Points positifs : "You can charge your devices (only in one plains from London to Portugal)"
Points négatifs : "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"
Points positifs : "Refuel was quick and we were back on air in less than 30 min... Wich was great.."
Points positifs : "l’atterrissage était parfait. L’enregistrement L’embarquement Le vol en lui meme s’est bien deroulé"
Points négatifs : "Je n’ai pas apprécié comment une membre de l’équipage du nom de mercedes s’adresse aux clients d’un air hautin contrairement au reste de l’équipage . Lors de la première étape l’enregistrement plusieurs machines d’impression de boarding pass ne fonctionnaient pas ce qui nous a fait perdre du temps."
Points positifs : "Le prix La ponctualité L’equipage"
Points négatifs : "L’enregistrement tres mediocre."
Points positifs : "..."
Points négatifs : "...."
Points positifs : "Rien"
Points négatifs : "Gestion de l embarquement: 1h de retard et file d attente interminable a l embarquement car chgt d avion non communiqué"
Points positifs : "Le personnel, l'espace pour le sièges et l'avion en lui même"
Points négatifs : "Ras"
Points positifs : "Retard de 2heures service nul"
Points positifs : "Personnel à bord"
Points négatifs : "Offrir un café"
Points négatifs : "Faire respecter la consigne des bagages à main a tout le monde plutôt que de mettre les bagages des derniers montés en soute. Résultat : 1h de perdu à Orly à l’arrivée."
Points positifs : "Personnel Horaire respecté"
Points négatifs : "Décoller à l'heure..."
Points négatifs : "La récupération des bagages plus que médiocre, 1h après que l’avion soit arrêté mais je pense que ça vient d’orly et ce sans info. Nous avons vu partir les bagages de l’avion car nous aussi du mal à débarquer car les bus n’arrivaient pas. Par contre bonne info du pilote qui nous l’a signalé."
Points négatifs : "Etre a l'heure dans au moins un des sens"
Points positifs : "Le personnel oui sympathique"
Points positifs : "Départ à l'heure"
Points négatifs : "Rafraîchissements gratuits et non payants"
Points positifs : "Le service à bord, les membres d'équipage, la flotte: nouveau Boeing avec nouvel éclairage et compartiment à bagages, magazine Transavia à jour, embarquement rapide, vol à l'avance, annonces du suivi du vol, TOP !"
Points positifs : "Avec l’application plus besoin d’imprimer le billet, gain de temps"
Points négatifs : "Je n’avais pas prévu d’envoyer mon bagages à main en soute"
Points positifs : "Pour du lowcost c’etait parfait"
Points positifs : "Confort .ponctuel"
Points négatifs : "Pas pu choisir mon siege"
Points négatifs : "2h de retard au décollage et aucune communication."
Points positifs : "Pas grand chose"
Points négatifs : "Les 2 steward qui fessaient plus de bruit que le moteur pendant plus de 2 heures, un grand momemt de théâtre !!! Blague à part le boulot demande quelques instant de sérieux de tant à autre..."
Points positifs : "Repas très correct"
Points négatifs : "Embarquement très long"
Points négatifs : "Transavia est une honte, c'est un low-cost certe, mais il n'empêche j'ai souvent des problèmes avec eux et je voyage beaucoup. Arrivé a l'heure pour l'enregistrement, il y a eu une alerte au colis suspect, la zone est donc évacuée. Une fois le problème levé, l'enregistrement n'est plus possible car Transavia a envoyé le vol laissant tout les passagers restant sur le carreau. La solution proposé par Transavia, "racheté un billet"! Merci Transavia! pour moi c'est fini, une compagnie qui réduit les couts je peux comprendre, une compagnie qui n'aide pas ses clients est une honte, surtout en rejetant la faute sur vous. Le service client est uniquement la pour s'excuser, c'est bien les excuses, ca coute pas chère, mais les solutions elles vous pouvez toujours courir. Une honte."
Points négatifs : "Mauvaise communication des informations de vol par l’équipe à l’enregistrement des bagages qui nous a coûté un vol"
Points positifs : "Ponctuel , avion récent"
Points négatifs : "L’embarquent fast line ne sert à rien tout le monde embarque ensemble"
Points négatifs : "30€ pour 20kgs c’est cher par rapport à Tuifly par exemple."
Points positifs : "Équipage sympathique. Vol sans retard"
Points négatifs : "Fast track inutilisable. J'ai payé pour une place et on m'a changé de place d'office. Quel intérêt de payer des services inexistants.... Catarina Alves"
Points négatifs : "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"
Points négatifs : "Free tea & coffee would be ideal"
Points positifs : "Personnel de bord très serviable"
Points négatifs : "Une de nos valises a été laissée à Paris"
Points positifs : "Aimabilite"
Points négatifs : "Retard de l’équipage de 2h00"
Points positifs : "Temps d’escale court"
Points positifs : "Siège confortable : pas beaucoup de place pour les jambes mais suffisamment confortable quand on mesure 1,87 m Embarquement rapide"
Points négatifs : "Absence de repas / collation offert (vol court donc ca passe ) Aucun divertissement"
Points négatifs : "Retard +1h"
Points positifs : "L'humour du commandant qui nous a annoncé notre prochain atterrissage à Notre Dame Des Landes"
Points négatifs : "Partir de Grèce :-)"
Points positifs : "Notre commandant de bord qui a bien amusé tous ses passagers un peu inquiets des grèves du moment ! Merci mille fois !"
Points négatifs : "Retard de 2h53 sans indemnisation Pas de prise usb dans l’avion Personel moyennement aimable"
Points négatifs : "Après avoir été très mal accueillie par la responsable de l'embarquement qui était désobligeante et pressante à plusieurs reprises, Madame n'a rien trouvé de mieux que de passer ses nerfs sur moi (la cliente qui a payé son vol!) et d'essayer d'embobiner ses collègues de transavia pour m'interdire l'accès à l'appareil. J'ai cru rêver! ATTITUDE INADMISSIBLE qui représente, je pense une FAUTE PROFESSIONNELLE PASSIBLE DE LICENCIEMENT!!!!"
Points positifs : "Tout"
Points négatifs : "Rien"
Points positifs : "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Points négatifs : "Nothing not to like."
Points positifs : "Respect des horaires"
Points négatifs : "Très mal informés lors de l'enregistrement de notre bagage avec de fausses indications le personnel au sol aimable comme un gardien de prison. Séparés lors du vol nous avons voyager au milieu emplacement E alors que nous aurions pu voyager 2/2 car des emplacements étaient disponibles. Aucune traduction en français alors qu'il s'agit d'un vol pour Paris. Personnel peu courtois. Nous ne prendrons plus cette compagnie surtout que nous avons très bien été traités par Transavia lors de notre aller. Rien à voir la nuit et le jour..."
Points négatifs : "Retard par rapport à l'heure initiale. Pas de place pour les jambes, moi qui fait 1,90m, j'ai eu mal aux jambes pendant 2h."
Points positifs : "Embarquement à l'heure prévue, personnel à bord aimable, arrivée avec 30 minutes d'avance"
Points négatifs : "Crew were very rude"
Points positifs : "Vols à l'heure à l'aller comme au retour"
Points négatifs : "J'ai toujours voyager avec les écrans qui indiquent ou se situe l'avion par rapport au trajet et ce n'était pas le cas ici. C'est un détail qui a son importance"
Points positifs : "L'organisation"
Points négatifs : "Le bagage"
Points négatifs : "Poor attitude from ground service at the boarding gate"
Points positifs : "Le choix des places"
Points négatifs : "Pas d'indication de la coupe file"
Points positifs : "L'accueil et la grande amabilité de l'équipage ! Le pilote et ses annonces, il a réussi à rattraper le retard de manière spectaculaire... Le confort des sièges situés aux issues de secours. Le magazine Transavia est super aussi."
Points négatifs : "L'embarquement sous traité à l'aéroport de Prague était catastrophique et il a même retardé le vol."
Points positifs : "La ponctualité, le personnel agréable"
Points négatifs : "Il faisait un peu froid"
Points négatifs : "Having passed the boarding gate were kept standing for 45 mins in concrete-encased area without any attempt at explanation - late starting."
Points positifs : "Steal money!!!! You guys didn’t allow to bring our carryons in to airplane and was a little short, she forced us to pay for them and send to the big luggage. But when we was boarding there so many people with a bigger baggage!!! I can’t accept that !!!"
Points positifs : "food was better than expected and not too pricy"
Points négatifs : "no delay!"
Points positifs : "Right price."
Points négatifs : "Crowded and not organized."
Points positifs : "Nice crew. Flight arrives before planned."
Points positifs : "Board on time or at least updates why we are waiting."
Points négatifs : "Communication"
Points positifs : "On time, fast and efficient."
Points négatifs : "A bit more friendly boarding"
Points positifs : "The cabin crew was very good. The check in process was tough but the representative was nice."
Points négatifs : "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."
Points positifs : "The crew were very friendly and helpful."
Points négatifs : "Flight was three hours late to depart with very little communication made to passengers."
Points positifs : "Speech from the pilot. Only person to explain the situation during the 4hour delay"
Points négatifs : "Everything. Poor customer service. Atrocious service. Would not recommend"
Points positifs : "The crew were courteous and friendly, the seats were comfortable."
Points négatifs : "Nothing stood out as needing improvement."
Points positifs : "the flight was ok"
Points négatifs : "the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority"
Points positifs : "On board crew great."
Points négatifs : "EasyJet crew were terrible and short staffed. Queues outside the gate entrance and not in the gate waiting area. They should have had staff to move people to seated and cooled area"
Points négatifs : "It was hot"
Points négatifs : "Bad leg room, loud guests, bad boarding process."
Points positifs : "Nice easy flight."
Points négatifs : "When the flight is delayed by five hours, some information would have been welcome, as would a complimentary drink. We received neither. Then when we did fly, there was hardly any food on board."
Points négatifs : "Staff were welcoming and friendly, very informative; their service could not be faulted. The cabin was clean and tidy."
Points négatifs : "Accent and descent were extremely fast and caused ears extreme pain."
Points positifs : "Flight on the Time"
Points négatifs : "They did not write the Gate in The Check in only the Terminal"
Points négatifs : "gate closed 1 minute early so intern missed the flight"
Points positifs : "Amazing timely departure and super fast luggage!"
Points négatifs : "Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait."
Points négatifs : "a handbag is a piece! but a full bigger plastic bag is ok! Damn correct your rules"
Points positifs : "Great beer selection on the flight. After spending 4 days in Paris with all wine it was great to have an IPA on the flight. More importantly, the service was incredible, airport was beautiful, and transport was seamless."
Points positifs : "Easy jet always have got checking bag well points. Never had a issue at all. Seamless experience at Gatwick. Staff were polite and helpful."
Points négatifs : "Nothing"
Points positifs : "Cheerful crew"
Points négatifs : "Terrible queues and no graciousness from easy jet. Hospitality should be offered or something - very very poor. Will not fly with easy jet again."
Points négatifs : "1 hour late both ways"
Points positifs : "Hostess Gema was extremely helpful, kind and professional. Outstanding!"
Points négatifs : "Delayed departure. Queuing under the rain unnecessarily to board the plane. (letting people boarding in batches would had reduced rain exposure."
Points négatifs : "Flight was 25 mins late taking off and was therefore late arriving and pilot was failed harrier jump jet pilot as slammed it down on runway and then bounced along till we came to a halt... not the best the landing"
Points positifs : "Ground staff worked hard to make up time due to layr inbound flight. On board it was like first class service having ore ordered food and drink."
Points négatifs : "Air traffic delays. Boarding is cramped held in the air bridge but it was done to make up time."
Points positifs : "I absolutely loved it. The staff was very kind, the plane was comfy and we saw a lot of things. Wonderful."
Points positifs : "Very friendly and efficient cabin crew"
Points négatifs : "Little leg room - but you get what you pay for and the tickets were really good value"
Points positifs : "All good"
Points négatifs : "n/A"
Points positifs : "Scheduled to depart at 19.50, left at 01.50 and arrived in Barcelona at 5am."
Points négatifs : "Plane took off late because they didn’t have machine to turn plane on and let us inside the plane for an hour at 39C because air conditioning didn’t work"
Points positifs : "Get what you pay for"
Points négatifs : "Unfortunately there was a 45 minute delay before take-off"
Points positifs : "On time and very well organized"
Points négatifs : "U have to pay for water"
Points négatifs : "You all do not help people who have suffered a loss. It is so difficult to get a response from anybody, it’s not only frustrating but disappointing"
Points positifs : "Straight forward, no hassle flight. Staff (cabin crew) were pleasant and helpful."
Points négatifs : "Went straight from boarding to gate closed, and when stated gate was closed there was still a queue s mile long. Flight was delayed, but this was presumably due to French air traffic control strike."
Points positifs : "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."
Points positifs : "Everything was good"
Points positifs : "The crew was very responsive and helpful as my wife and I were traveling with our 14th month old daughter."
Points négatifs : "The multiple gate change, boarding the plane as there was no gate available and everything required a fee from the minute you booked the flight."
Points positifs : "Excellent crew"
Points négatifs : "2h delay and no food or discounts for food"
Points positifs : "Short flight"
Points négatifs : "Late"
Points positifs : "Good communication; well organised"
Points négatifs : "What else? The seats, duh..."
Points positifs : "Got to destination"
Points négatifs : "Customer service was poor from ground staff at Bristol, should be expected from budget airline."
Points positifs : "Quick flight, great take off and smooth landing"
Points positifs : "Nothing."
Points négatifs : "They just try and steal your money by making you pay for carry on bags at the gate. Seats are very uncomfortable and the cabin crew were very rude. Horrible airline."
Points positifs : "Paid for speedy boarding and it got us on the aircraft 2nd"
Points négatifs : "No entertainment."
Points positifs : "Staff handled some rowdy clients very well. Good value efficient service. Nice to see that they were tightening up on carry on bags - never enough room especially on winter ski flights."
Points négatifs : "Seat legroom tight for a 6 footer - Food/Drinks service ran out of time to reach us."
Points négatifs : "Paid for handsfree but wa t allowed a lap top size bag despite phoning to check and being told it would be okay"
Points positifs : "The crew did a fanstastic job!"
Points négatifs : "The seats werent the best and my seat didnt have a window."
Points négatifs : "High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro."
Points négatifs : "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Points positifs : "Simplicity and welcome with a smile"
Points négatifs : "The departure gate was far"
Points négatifs : "the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight."
Points négatifs : "To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini."
Points positifs : "Checking and boarding were easy. Also email reminders were helpful."
Points négatifs : "Could they spare a drink of water? They charged extra for everything, including the air you breathed."
Points positifs : "Low cost"
Points négatifs : "Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing."
Points positifs : "Not much"
Points négatifs : "Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50"
Points positifs : "Organization in boarding the plane"
Points négatifs : "When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours"
Points positifs : "It was a quick flight."
Points négatifs : "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."
Points négatifs : "Will never fly them again"
Points négatifs : "Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH"
Points positifs : "We got there"
Points négatifs : "About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines"
Points positifs : "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Points positifs : "Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight."
Points négatifs : "I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category."
Points positifs : "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Points négatifs : "No food or entertainment"
Points positifs : "Convenient straight flight to Bordeaux"
Points négatifs : "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"
Points positifs : "minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea."
Points positifs : "The friendly flight attendants."
Points négatifs : "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."
Points positifs : "Staff was friendly"
Points négatifs : "Flight was delayed, planes are old, no entertainment and boarding process was unorganized"
Points négatifs : "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Points positifs : "Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though."
Points négatifs : "Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours."
Points négatifs : "Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!"
Points positifs : "Personnel were helpful, polite and spoke English as well as many other languages."
Points négatifs : "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"
Points positifs : "Good short flight"
Points négatifs : "Short flight, no food or entertainment"
Points positifs : "the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one..."
Points négatifs : "There was no airline or flight by his name ."
Points négatifs : "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Points positifs : "Nothing"
Points négatifs : "The Volotea website was very poorly run and thus, we accidentally booked the flight on the wrong date, due to the way the calendar was loaded on the site. We entered the correct date, but somehow we still received flights for 5 days after the date we needed. We tried to change them at the airport, and after being sent to 2 different ticket counters, we ended up paying an additional $420 to get the flights we needed. Therefore, each flight from Athens to Mykonos was over $400 each. It was ridiculous and I will NEVER fly this airline again."
Points négatifs : "Everything"
Points négatifs : "Hidden fees everywhere with this airline as well as smaller than usual carry-on requirements. My carry-on that fit everywhere else but cost me an extra 40 euros to check with this airline. Also a young women was told at the check-in counter that her carry-on was acceptable but at the gate was told different. They then preceded to demand 60 euros cash as a penalty. Just wasn't right."
Points positifs : "Volotea flight was good and I would fly Volotea again but checking in at the Santorini Airport is Chaos for all airlines Santorini Airport needs to organize the check in area with better barriers especially for the very long line of psgrs lining up for security Without barriers it's unclear where the line ends and where those joining the line should go therefore causing a lot of confusion and people trying to bud in"
Points positifs : "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Points négatifs : "Flight was cancelled 6 months ago and I still have not received my refund."
Points positifs : "Errrm...that we actually got to Palermo alive, that was nice."
Points négatifs : "Kind of sneaky with the hand luggage, you may well have the guidelines in small print somewhere, but you really should allow people to check their bags in online before the flight, as opposed to paying 80 euro per bag, so 160 euros for two bags that didn't even weigh 10kgs each. RyanAir would have been able to fly us the same trip for that alone, with bags! Then when we were boarding, both of our seats were taken - the flight attendant said "Welcome to Italy". So, that's our story. In a nutshell, overpriced, and didn't get the seats on our boarding passes..."
Points positifs : "on time inexpensive and nice flight attendants"
Points négatifs : "attendant in the check in was horrible. not nice, rood, when we tried to ask questions at the end told us "bye" and called next. prices are high for luggage check in, the standard size of the hand luggage is very small and not fair. plain was very very old. overall, bad experience."
Points négatifs : "We were stuck in the security check and immigration but got to the gate 15 minutes before the flight. As we were arriving at the gate, we saw the last bus leave taking passengers to the aircraft. The lady at the counter kept yelling at us for the next 15 minutes and kept saying we were late and the last bus had left. We were 9 passengers all together and it would have been a lot easier if she would have called the driver to pick us up. After realizing we had small kids, she finally called someone after 15 minutes but that was too late. We missed our flight. There was no supervisor to talk to and no where to file complaints."
Points positifs : "On time"
Points négatifs : "Extra charge (30 Euros) for printing a boarding pass. Seats are uncomfortable"
Points positifs : "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Points négatifs : "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Points positifs : "The flight was so smooth I forgot I was on a plane. Great landing, too."
Points négatifs : "We arrived at the airport two hours before the flight and were told we had to pay 30 euro/person (120 euro total) for boarding passes. Really?!? We had been checked in, but hadn't printed the boarding passes. They told us that they had just closed the opportunity to do this for free at the airport & we now had to pay the exorbitant fee or no boarding passes and no getting on the plane. No other way around it. It just felt like yet another ridiculous excuse to suck more money out of passengers. Just like the banks...a fee here, a free there will add to the profit bottom line without providing any additional value for the customer. Buyer beware!"
Points positifs : "Nothing much."
Points négatifs : "Left us standing for a huge time in front of customs and arrived late to boarding gate. Ridiculous.y small measurement boxes for carry on luggage which would not hold standard carry on bags. This dispute the plane having full sized overhead bins that easily accommodated the bags. Forced us to pay $60 a bag under the pretext that the bags would have to be ch caked. But they didn't, we just carried them on and there was plenty of room. They were rude and unreasonable and let lots of people through without the charges after they simply removed items from their bags and carried them a few feet before putting them back. It was just a shake down."
Points négatifs : "Give us a snack or drink"
Points positifs : "Punctuallity"
Points positifs : "Nothing"
Points négatifs : "The flight was delayed , no communication, no bus arrived at the gate to take us to the plane , no communication , no boarding process whatsoever , no communication , no apology offered , no in flight catering offered free or for purchase , a complete joke of a flight , my worst ever and I have flown all around the world including both poles !"
Points positifs : "Nothing"
Points négatifs : "They nickle and dimed us on everything including printing my boarding pass when in the end I didn't even need it. The. They were over an hour late They they didn't even serve us a drink on the plane. Worst airline I've ever flown with. if I thought I'd ever get it I'd be demanding my money back."
Points négatifs : "The baggage drop off was combined for two different flights. It went so slow it almost delayed the flight."
Points positifs : "On time, no delays, very nice crew."