Trouvez des vols pas chers avec British Airways

Points positifs : crew members are polite and clear in instructions

Points négatifs : the check-in time is very long, need to open more counters

Points négatifs : Seat didn’t recline...

Points positifs : Crew and pilot great.

Points négatifs : Toilet was dirty.

Points positifs : Crew was friendly, booked seat was good.

Points négatifs : I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.

Points positifs : The flight was 9hr each leg which is not baf of elder people. The food was fine. Entertainment was good. Austin to london flight was a little spacious and comfortable.

Points négatifs : You need to display gate information for connecting flight well in advance for thr elder people to get to the gate on time. We had the gate information displayed just 1 hour before departure. London to hyderabad flight was too cold. If the temperature was adjusted above 72 degrees it would have been appreciated. London to hyderabad flight was cramped up. Not at all spacious, my knees started to hurt after the flight.

Points positifs : Easy boarding.

Points négatifs : British Airways is the only airline I’ve flown that doesn’t off free water.

Points positifs : Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Points négatifs : Proper communication by both BA and local handlers at the airport in Iceland.

Points négatifs : Rude staff

Points positifs : Crew had filled overhead lockers with their bags leaving no room for ours

Points positifs : Female Flight attendant was very rude

Points négatifs : It was awful as to how uncomfortable the business class seats were. The seats were narrow and not much personal space. I would never pay to sit in business class on NA 3ver again.

Points négatifs : Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Points positifs : Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew.

Points négatifs : Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?

Points négatifs : Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Points positifs : The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Points négatifs : See above

Points négatifs : Seat 26 beside exit but cold air passing through the door/fuselage made the overnight flight very cold and uncomfortable. Very disappointing.

Points négatifs : Missed our connection because of problem w jetway

Points négatifs : The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge.

Points positifs : Gate was super close to the lounge.

Points négatifs : The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

Points positifs : Nothing!

Points négatifs : Boarding was chaotic. The flight attendants never even asked us if we wanted anything to drink- never! Not even water. They were just too busy serving those who were buying food and drinks on board. For a 4-hour flight?!!! Simply unacceptable.

Points positifs : Nothing British airways was fine

Points négatifs : Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again

Points négatifs : Hardly saw a steward in business class the whole flight. Must be part of BA’s cost saving initiatives, but means you don’t get food on time, offered drinks or even a menu

Points négatifs : The primume economy was out of date - compered to BA we flew from Telling Aviv to London

Points négatifs : Three hour delay!

Points positifs : Entertainment system was decent.

Points négatifs : Crew was pretty unfriendly abs the food was very poor.