Trouvez des vols pas chers avec KLM

Points négatifs : Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!

Points négatifs : Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!

Terrible experience

Points positifs : Nothing

Points négatifs : Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

Flying bus

Points positifs : That we didn't crash

Points négatifs : Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).

Points négatifs : Why do the crew have to slam the overhead and catering compartments to get them to shut?

PET RESERVATION NOT FOUND AT CHECK IN

Points négatifs : Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.