KLM (KL)
KLM (KL)
KLM (KL)
KLM (KL)
KLM (KL)
| Code IATA | KL |
|---|---|
| Itinéraires | 334 |
| Itinéraire le plus populaire | Amsterdam-Schiphol à Amsterdam-Schiphol |
| Aéroports desservis | 141 |
| Aéroport le plus populaire | Amsterdam-Schiphol |
Points positifs : The crews were pretty great!
Points négatifs : The regulating of the temperature.
Points positifs : The crew tried to be helpful but were equally frustrated with the ground crew.
Points négatifs : Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Points positifs : Usual faultless KLM experience
Points négatifs : Nothing.
Points négatifs : Boarding was crazy. Could not everyone in the gate area.
Points positifs : Fast boarding
Points négatifs : Slow in refuelling, got us delayed for 40-
Points positifs : Pleasant crew. Appropriate and efficiently served snack.
Points négatifs : Boarding and disembarkation were slow.
Points positifs : Staff were professional and polite.
Points négatifs : Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
Points négatifs : Information on arrival time was not correct
Points négatifs : Time
Points positifs : Flight and the crew!
Points négatifs : Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
Points négatifs : Delay due to strike
Points positifs : Great crew.
Points négatifs : Ran out of business class meal. Substituted a Econ class.
Transit problem
Points positifs : The pilot and the crews were helpful about the transit. Pilot make up a lot of time.
Points négatifs : Flight was delayed, had to run to my next connection flight.
Smooth trip
Points positifs : Everything works and quick to get to destination.
Points positifs : Flight arrived on time
Points négatifs : No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
Points positifs : Planes were on time and connections made.
Points négatifs : One bag delayed as not put on flight and food could be better.
Points négatifs : Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Points positifs : Good amount of space on the plane, lots of movies to watch, good food and drink.
Points positifs : The crew was informative
Points négatifs : Inflight sandwiches
Points positifs : Customer care was super supportive
Points négatifs : Inflight sandwiches
Points positifs : KLM STAFF WERE VERY PROFESSIONAL
Points négatifs : SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE
Points négatifs : Everything was OK
Points négatifs : Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience
Points positifs : the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight
Points positifs : Food was great, enjoyed watching videos, staff very profession and friendly.
Points négatifs : Boarding was delayed and prolonged
My Baggage was not transferred and was not available when I arrived in Dulles.
Points positifs : Excellent crew, good food & movie selection.
Points positifs : The crew were excellent and seats were comfy.
Points négatifs : Headphones for the entertainment centre.could have been better. Sound quality not great.
Klm doing better than delta
Points positifs : Service and crew amazing friendly and went out of the way to
Make u feel special even the pilots gave updates thru out the flight
Points négatifs : Not being to help on the ground in Copenhagen with delta issues
Points positifs : Great airline
Points négatifs : Crew members in Amsterdam were very rude and disrespectful
Points négatifs : The plane is so old..,
Points positifs : economy plus seats were nice, great movie selection, especially international movies
Points négatifs : crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
Points négatifs : Flight got cancelled
Points positifs : very nice crew
Points négatifs : my bagfage was lost
Points positifs : very nice crew
Points négatifs : my baggage was lost
Points négatifs : Boarding was chaotic & therefore delayed take off a little
Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me
Points positifs : Newer plane, crew was amazing, seats were adjustable
Points négatifs : The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK
Points positifs : Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.
Points positifs : Reclinable seats.
Points négatifs : The food!! The lights could be dimmed as it was a night flight.
Points positifs : Boarding was quick and flight was calm
Points négatifs : The coffe and breakfast.
Points positifs : Fantastic gate agents!
Points négatifs : The food was terrible.
Points positifs : The crew was pleasant
Points négatifs : Baggage checkin & flight boarding was slow & disorganized.
Points positifs : Yes
Points négatifs : Everything was good
Points positifs : The aircraft
Points négatifs : No overbooking next time!
Points négatifs : I was seated next to the restroom, which is not a pleasant experience for an international flight.
Points négatifs : KLM crew exceed our expectations
Points négatifs : I congratulate the KLM crew!
Points négatifs : The KLM crew are always great serving and treating you. Well above many other airlines.
Points positifs : Comfortable seat, great crew.
Points négatifs : Flight delayed, no USB port and no entertainment
Points positifs : The crew was amazing, flight on schedule and good entertainment.
Points négatifs : Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.
Points positifs : The crew and the timing were ok
Points négatifs : The seats were uncomfortable
Points positifs : Crew was great, very responsive and hospitable!
Points négatifs : more lunch choices, especially choices without dairy products.
Points positifs : The crew was great. The soecial meal request was hadled well despite oversight.
Points négatifs : Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
Points positifs : Crew was great and helpful despite oversight in my special meal.
Points négatifs : Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!
Points négatifs : Fix the damn KIOSKS at Vienna!
Points positifs : Crew was nice and pleasant
Points négatifs : Flight very late
Points positifs : Onboard crew were nice and polite. Flight was on time (a rarity).
Points négatifs : The boarding crew was rude and unpleasant, the plane was boiling hot.
Points positifs : Just as I expected. And I made my last connection easily.
Points positifs : Crew helpful. Food good.
Points négatifs : Better range of movies please
Points négatifs : Boarding was crazy. Could not everyone in the gate area.
Points négatifs : Time
Transit problem
Points positifs : The pilot and the crews were helpful about the transit. Pilot make up a lot of time.
Points négatifs : Flight was delayed, had to run to my next connection flight.
Smooth trip
Points positifs : Everything works and quick to get to destination.
Points positifs : Good amount of space on the plane, lots of movies to watch, good food and drink.
Points négatifs : Everything was OK
Points positifs : the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight
Points positifs : Food was great, enjoyed watching videos, staff very profession and friendly.
Points négatifs : Boarding was delayed and prolonged
My Baggage was not transferred and was not available when I arrived in Dulles.
Points positifs : Excellent crew, good food & movie selection.
Points positifs : The crew were excellent and seats were comfy.
Points négatifs : Headphones for the entertainment centre.could have been better. Sound quality not great.
Klm doing better than delta
Points positifs : Service and crew amazing friendly and went out of the way to
Make u feel special even the pilots gave updates thru out the flight
Points négatifs : Not being to help on the ground in Copenhagen with delta issues
Points positifs : Great airline
Points positifs : Newer plane, crew was amazing, seats were adjustable
Points positifs : Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.
Points positifs : Yes
Points négatifs : Everything was good
Points négatifs : I was seated next to the restroom, which is not a pleasant experience for an international flight.
Points négatifs : KLM crew exceed our expectations
Points négatifs : I congratulate the KLM crew!
Points positifs : The crew was amazing, flight on schedule and good entertainment.
Points négatifs : Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.
Points positifs : Crew was great, very responsive and hospitable!
Points négatifs : more lunch choices, especially choices without dairy products.
Points négatifs : Fix the damn KIOSKS at Vienna!
Points positifs : Crew helpful. Food good.
Points négatifs : Better range of movies please
Points positifs : The crews were pretty great!
Points négatifs : The regulating of the temperature.
Points positifs : Usual faultless KLM experience
Points négatifs : Nothing.
Points positifs : Fast boarding
Points négatifs : Slow in refuelling, got us delayed for 40-
Points positifs : Staff were professional and polite.
Points négatifs : Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
Points positifs : Great crew.
Points négatifs : Ran out of business class meal. Substituted a Econ class.
Points positifs : Planes were on time and connections made.
Points négatifs : One bag delayed as not put on flight and food could be better.
Points négatifs : Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Points positifs : The crew was informative
Points négatifs : Inflight sandwiches
Points positifs : Customer care was super supportive
Points négatifs : Inflight sandwiches
Points positifs : KLM STAFF WERE VERY PROFESSIONAL
Points négatifs : SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE
Points négatifs : Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience
Points négatifs : Boarding was chaotic & therefore delayed take off a little
Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me
Points positifs : Fantastic gate agents!
Points négatifs : The food was terrible.
Points négatifs : The KLM crew are always great serving and treating you. Well above many other airlines.
Points positifs : Comfortable seat, great crew.
Points négatifs : Flight delayed, no USB port and no entertainment
Points positifs : The crew and the timing were ok
Points négatifs : The seats were uncomfortable
Points positifs : The crew was great. The soecial meal request was hadled well despite oversight.
Points négatifs : Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.
Points positifs : Crew was great and helpful despite oversight in my special meal.
Points négatifs : Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!
Points positifs : Crew was nice and pleasant
Points négatifs : Flight very late
Points positifs : Just as I expected. And I made my last connection easily.
Points positifs : The crew tried to be helpful but were equally frustrated with the ground crew.
Points négatifs : Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Points positifs : Pleasant crew. Appropriate and efficiently served snack.
Points négatifs : Boarding and disembarkation were slow.
Points négatifs : Information on arrival time was not correct
Points positifs : Flight and the crew!
Points négatifs : Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
Points négatifs : Delay due to strike
Points positifs : Flight arrived on time
Points négatifs : No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
Points négatifs : Crew members in Amsterdam were very rude and disrespectful
Points négatifs : The plane is so old..,
Points positifs : economy plus seats were nice, great movie selection, especially international movies
Points négatifs : crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
Points négatifs : Flight got cancelled
Points positifs : very nice crew
Points négatifs : my bagfage was lost
Points positifs : very nice crew
Points négatifs : my baggage was lost
Points négatifs : The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK
Points positifs : Reclinable seats.
Points négatifs : The food!! The lights could be dimmed as it was a night flight.
Points positifs : Boarding was quick and flight was calm
Points négatifs : The coffe and breakfast.
Points positifs : The crew was pleasant
Points négatifs : Baggage checkin & flight boarding was slow & disorganized.
Points positifs : The aircraft
Points négatifs : No overbooking next time!
Points positifs : Onboard crew were nice and polite. Flight was on time (a rarity).
Points négatifs : The boarding crew was rude and unpleasant, the plane was boiling hot.
