Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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4,0
Points positifs : N/A
Points négatifs : They said I need to pay for the insurance again even if I purchased $88 dollars of Allianz insurance coverage. They said Allianz is nothing to do with their insurance service.
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8,8
Points négatifs : Pickup and drop off service would be nice to offer.
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4,0
Points négatifs : Korea staff was very rude at gimpo airport. They had 6 guys sitting and not doing anything. I reserved a car but they couldn’t find it. They had to scramble to get one for me.
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2,8
Points négatifs : Car had a rear end problem/bearing noise that was not very pleasant when you are traveling 1500 Klm Brought to the attention of the check in person at the rental desk and he was useless. Tried calling Avis while on the road but could not get thru. I travel using AVIS all the time as a Presidents club member and this lack of response and verbally revived a “to bad/tough luck” response. I asked for some consideration on the rental cost and again revived “0” understanding or response for a substandard car with a mechanical problem that was very noisey at certain speeds while traveling back and forth to Busan, South Korea. Jim Walsh
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2,0
Points négatifs : Can not rent without international permit. Not clear on rental
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8,0
Points positifs : Friendly staff
Points négatifs : Not so easy to find the Avis on GPS.
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8,0
Points positifs : Friendly staff, good value for money, excellent navigation in the car.
Points négatifs : The lady at the desk had a very hard time explaining the insurance that came with the car. The car is kinda thirsty...
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10,0
Points négatifs : nothing
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10,0
Points positifs : Manager extremely helpful. Absolutely brand new car, was fantastic. Updated GPS great in English
Points négatifs : Clarify credit card/debit card policies (foreigners need credit cards / Koreans can use debit cards)
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9,6
Points négatifs : The rental office signage in the airport terminal is not marked Avis, only its Korean partner, AJ. You have to know it's the same company.
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2,0
Points positifs : Literally nothing
Points négatifs : This was the single worst customer service experience I have ever encountered anywhere. This location is a franchise and when I asked for their policies in writing they were confused and said they had nothing in writing and then forged my signature to cancel my reservation as I protested
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10,0
Points négatifs : Great
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8,8
Points négatifs : Pickup and drop off service would be nice to offer.
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10,0
Points négatifs : nothing
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10,0
Points positifs : Manager extremely helpful. Absolutely brand new car, was fantastic. Updated GPS great in English
Points négatifs : Clarify credit card/debit card policies (foreigners need credit cards / Koreans can use debit cards)
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9,6
Points négatifs : The rental office signage in the airport terminal is not marked Avis, only its Korean partner, AJ. You have to know it's the same company.
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10,0
Points négatifs : Great
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8,0
Points positifs : Friendly staff
Points négatifs : Not so easy to find the Avis on GPS.
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8,0
Points positifs : Friendly staff, good value for money, excellent navigation in the car.
Points négatifs : The lady at the desk had a very hard time explaining the insurance that came with the car. The car is kinda thirsty...
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4,0
Points positifs : N/A
Points négatifs : They said I need to pay for the insurance again even if I purchased $88 dollars of Allianz insurance coverage. They said Allianz is nothing to do with their insurance service.
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4,0
Points négatifs : Korea staff was very rude at gimpo airport. They had 6 guys sitting and not doing anything. I reserved a car but they couldn’t find it. They had to scramble to get one for me.
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2,8
Points négatifs : Car had a rear end problem/bearing noise that was not very pleasant when you are traveling 1500 Klm Brought to the attention of the check in person at the rental desk and he was useless. Tried calling Avis while on the road but could not get thru. I travel using AVIS all the time as a Presidents club member and this lack of response and verbally revived a “to bad/tough luck” response. I asked for some consideration on the rental cost and again revived “0” understanding or response for a substandard car with a mechanical problem that was very noisey at certain speeds while traveling back and forth to Busan, South Korea. Jim Walsh
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2,0
Points négatifs : Can not rent without international permit. Not clear on rental
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2,0
Points positifs : Literally nothing
Points négatifs : This was the single worst customer service experience I have ever encountered anywhere. This location is a franchise and when I asked for their policies in writing they were confused and said they had nothing in writing and then forged my signature to cancel my reservation as I protested
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