Avis des clients
Note globale
2,3 Médiocre
Basé sur 3 avis
Note générale
2,0
Propreté
2,7
Confort
2,7
Prise en charge/Retour
2,0
Rapport qualité/prix
2,0
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Location de voitures pas chères à Malaga
Meilleurs tarifs obtenus par les utilisateurs KAYAK au cours des dernières 24 heures
Voitures de location à Malaga - Avis et annuaire des agences
Ace
Avis sur Ace
Agences
╳
Ace
Agences à Malaga
Avenida Comandante García Mora
+34 965 233 173
Expanada de la Estacion 6 Bajo
+34 965 233 104
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Ace who?
Points négatifs : Arrived in Malaga to not find Ace. Not could I not find them but no one had even heard about them. Ended up renting a car from another company.
avis de
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2,0
Complete scam
Points positifs : That I hadn't actually put money down-that it was only a hold. That way I could walk away and find another rental car option.
Points négatifs : These were the main problems: 1) ACE is not ACE: That Ace was separately named GoldCar with no link anywhere showing that they were connected-I called their phone with no answer over and over. The signs at the airport for over 10 different rental companies-did not state that ACE was a part of Goldcar- in fact, nothing indicated that they were it. After spending 30 minutes asking different rental car companies who ACE was partnered with, I finally found out it was Goldcar. 2) BREAKING POLICY: They charged beyond what the booking fee was with a strange fuel policy charging me 140Euros (for a fiat) which was not on my booking. When I showed them my booking they still said "sorry, we are not ace so you'll use our policy instead." This was not what I signed up for. 3) DUBIOUS ADDED COSTS: They wanted a deposit of over 1,000Euros as security for the car, or a 60Euro insurance fee. This was far beyond what my full coverage 72Euro booking was supposed to be. I left in the end. KAYAK should definitely not work with such companies or advertise them as an option.
avis de
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2,8
Surprise Charges and bad service
Points positifs : Car was clean, comfortable and was able to take us to our desired destinations.
Points négatifs : Complete false advertising. i rented for unlimited mileage and was restricted to only 1000km for my travels. It was at least 100km to most of my destinations to my recent journey in Southern Spain. Ace Rental was not even the company i was to rent with and had to find out that it was actually Gold Car who had very poor customer service at the counter. The guy was a jerk and charged me an extra 60 Euros and would not telll me what for. I hated the service provided here.
avis de
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2,0
Ace who?
Points négatifs : Arrived in Malaga to not find Ace. Not could I not find them but no one had even heard about them. Ended up renting a car from another company.
avis de
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2,0
Complete scam
Points positifs : That I hadn't actually put money down-that it was only a hold. That way I could walk away and find another rental car option.
Points négatifs : These were the main problems: 1) ACE is not ACE: That Ace was separately named GoldCar with no link anywhere showing that they were connected-I called their phone with no answer over and over. The signs at the airport for over 10 different rental companies-did not state that ACE was a part of Goldcar- in fact, nothing indicated that they were it. After spending 30 minutes asking different rental car companies who ACE was partnered with, I finally found out it was Goldcar. 2) BREAKING POLICY: They charged beyond what the booking fee was with a strange fuel policy charging me 140Euros (for a fiat) which was not on my booking. When I showed them my booking they still said "sorry, we are not ace so you'll use our policy instead." This was not what I signed up for. 3) DUBIOUS ADDED COSTS: They wanted a deposit of over 1,000Euros as security for the car, or a 60Euro insurance fee. This was far beyond what my full coverage 72Euro booking was supposed to be. I left in the end. KAYAK should definitely not work with such companies or advertise them as an option.
avis de
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2,8
Surprise Charges and bad service
Points positifs : Car was clean, comfortable and was able to take us to our desired destinations.
Points négatifs : Complete false advertising. i rented for unlimited mileage and was restricted to only 1000km for my travels. It was at least 100km to most of my destinations to my recent journey in Southern Spain. Ace Rental was not even the company i was to rent with and had to find out that it was actually Gold Car who had very poor customer service at the counter. The guy was a jerk and charged me an extra 60 Euros and would not telll me what for. I hated the service provided here.
avis de
Agences
╳
Alamo
Agences à Malaga
Enterprise Rent A Car
+34 952 356 550
Enterprise-rent-a-car
+34 952 231 858
Agences
╳
Autoclick Rent A Car
Agences à Malaga
Comandante Garcia Morato, 24 Y 26
Agences
╳
AutoEurope
Agences à Malaga
Avis Fp Desk In Terminal
Avis sur Avis
Agences
╳
Avis
Agences à Malaga
Aeropuerto De Malaga
+34 902 109 384
Renfe Centro Comercial Vialia
+34 902 090 282
Avis des clients
Note globale
6,5 Bien
Basé sur 3 avis
Note générale
4,7
Propreté
8,0
Confort
7,3
Prise en charge/Retour
6,7
Rapport qualité/prix
6,0
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
Budget
Avis sur Budget
Agences
╳
Budget
Agences à Malaga
Budget Aeropuerto De Malaga
+34 902 109 384
Renfe Centro Comercial Vialia
+34 902 090 282
Avis des clients
Note globale
7,4 Bien
Basé sur 11 avis
Note générale
7,3
Propreté
8,2
Confort
8,2
Prise en charge/Retour
6,2
Rapport qualité/prix
7,1
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Superb cars
Points négatifs : Extra tax - the total price is different than what you see in web
avis de
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4,4
AGP Budget Not Trustworthy
Points négatifs : Budget ripped me off. Be very careful at the AGP location.
avis de
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2,0
Budget Ripoff
Points négatifs : Budget is trying to rip me off for extra insurance and upgrades that I didn't ask for
avis de
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7,2
Not a bad experience.
Points positifs : Decent car.
Points négatifs : Long wait in line at pick up.
avis de
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3,6
Overcharge by cheating
Points négatifs : 1. Pick-up was very slow. 2. The staff cheated on us with extra charges. We rejected all such service, and when I got the contract with amount higher than that at the reservation, he said it's because of the extra tank of gas. He told us if we filled our tank when we returned the car, it would be refunded.We trusted him.
avis de
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8,8
Points positifs : Excellent car and nice service at desk, but waiting 40 minutes to complete key and document signage was not good service
Points négatifs : Checkout process was too lengthy
avis de
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4,4
Budget AGP pas confiance
Points négatifs : Budget déchiré. Faites très attention à la situation Málaga.
avis de
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7,2
Pas un mauvais séjour.
Points positifs : Une voiture.
Points négatifs : Longue queue à la prise en charge.
avis de
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10,0
Superb cars
Points négatifs : Extra tax - the total price is different than what you see in web
avis de
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8,8
Points positifs : Excellent car and nice service at desk, but waiting 40 minutes to complete key and document signage was not good service
Points négatifs : Checkout process was too lengthy
avis de
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4,4
AGP Budget Not Trustworthy
Points négatifs : Budget ripped me off. Be very careful at the AGP location.
avis de
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2,0
Budget Ripoff
Points négatifs : Budget is trying to rip me off for extra insurance and upgrades that I didn't ask for
avis de
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3,6
Overcharge by cheating
Points négatifs : 1. Pick-up was very slow. 2. The staff cheated on us with extra charges. We rejected all such service, and when I got the contract with amount higher than that at the reservation, he said it's because of the extra tank of gas. He told us if we filled our tank when we returned the car, it would be refunded.We trusted him.
avis de
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4,4
Budget AGP pas confiance
Points négatifs : Budget déchiré. Faites très attention à la situation Málaga.
avis de
Agences
╳
Centauro
Agences à Malaga
Malaga Airport. Avda. García Morato, nº 14-16
+34 952 177 450
Agences
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CROWN CAR HIRE
Agences à Malaga
C Mendivil 12
Malaga Aeropuerto Desk In Terminal
Agences
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Delpaso
Agences à Malaga
Malaga Airport
Avis sur Dollar
Agences
╳
Dollar
Agences à Malaga
Ap Costa Del Sol
+34 952 233 086
C/mendivil Parking 2
+34 952 355 040
Avis des clients
Note globale
7,9 Bien
Basé sur 4 avis
Note générale
8,0
Propreté
8,0
Confort
8,5
Prise en charge/Retour
7,0
Rapport qualité/prix
8,0
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
8,0
Great service at down town Malaga but need warning on Portugal tolls
Points négatifs : Portugal toll hassles
avis de
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10,0
GOOD JOB
Points positifs : Everything went smoothly...great price and ease of drop off.
avis de
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10,0
Bonne affaire
Points positifs : Tout s'est bien passé, très bon prix et la facilité de dépôt en retour.
avis de
Enterprise
Avis sur Enterprise
Agences
╳
Enterprise
Agences à Malaga
Avenida Garcia Morato, 22
+34 952 231 858
C/marea Baja, 11
+34 952 332 849
Centro Comercial Vialia
+34 952 356 550
Avis des clients
Note globale
8,8 Excellent
Basé sur 5 avis
Note générale
9,2
Propreté
8,8
Confort
8,8
Prise en charge/Retour
8,4
Rapport qualité/prix
8,8
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
Europcar
Avis sur Europcar
Agences
╳
Europcar
Agences à Malaga
Avd. Garcia Morato S.n.
+34 902 105 055
Explanada De La Estacion
+34 902 105 055
Avis des clients
Note globale
7,6 Bien
Basé sur 10 avis
Note générale
7,6
Propreté
7,8
Confort
7,2
Prise en charge/Retour
7,4
Rapport qualité/prix
8,0
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Bait and switch
Points négatifs : First, the counter person was insistent that I had to take the vehicle that they were offering, which was nowhere near what I had requested. They lied to us, saying that they did not have another vehicle, until I told them to cancel the reservation, and went and stood on the Avis line. Then, all of a sudden, another vehicle popped up, miraculously. They still charged the same price, as if a luxury vehicle, and over charged for the insurance. I do not feel that we should have even been charged for the vehicle which I turned in less than 24 hours after getting it. Very bad experience, very poor customer service, not the way to start any vacation.
avis de
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6,0
So expensive
Points négatifs : I paid 200 euros and booked a car. When I got there with all the additions and blabla ended up paying 400 euros!!!! It's just too much and it happens every time
avis de
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8,8
Need better directions on how to find pick up.
Points positifs : Car clean, very friendly and helpful staff
Points négatifs : Direction to pick up point not good
avis de
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5,2
Points négatifs : I followed your suggestion bought an insurance to cover my rental vehicle at Eurocar rental. The policy number is PL11319420303 of Allianz Global Assistance. But at the rental company, a lady rep. said I have no insurance and almost force me to buy their own insurance. I told her I have an insurance when I booked and paid my contract. She still says I need one , otherwise I will get trouble. Finally, she charged me higher security deposit for did not buy Eurocar own insurance. It is every bad business action to the customers.
avis de
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10,0
Great experience!
Points positifs : The car was clean and ready at the pick up time. It was exactly as described. The customer service was great as well.
Points négatifs : Nothing.
avis de
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8,8
Besoin d'améliorer les indications d'accès sur com
Points positifs : Propre voiture, un personnel amical et serviable
Points négatifs : En direction de point de prise en charge pas à la hauteur
avis de
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10,0
Super séjour !
Points positifs : Notre voiture était propre et prête à l'heure de la prise en charge. C'était exactement comme ce qui en a été dit. Le service client était très bien aussi.
Points négatifs : Il n'y a rien.
avis de
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8,8
Need better directions on how to find pick up.
Points positifs : Car clean, very friendly and helpful staff
Points négatifs : Direction to pick up point not good
avis de
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10,0
Great experience!
Points positifs : The car was clean and ready at the pick up time. It was exactly as described. The customer service was great as well.
Points négatifs : Nothing.
avis de
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8,8
Besoin d'améliorer les indications d'accès sur com
Points positifs : Propre voiture, un personnel amical et serviable
Points négatifs : En direction de point de prise en charge pas à la hauteur
avis de
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10,0
Super séjour !
Points positifs : Notre voiture était propre et prête à l'heure de la prise en charge. C'était exactement comme ce qui en a été dit. Le service client était très bien aussi.
Points négatifs : Il n'y a rien.
avis de
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2,0
Bait and switch
Points négatifs : First, the counter person was insistent that I had to take the vehicle that they were offering, which was nowhere near what I had requested. They lied to us, saying that they did not have another vehicle, until I told them to cancel the reservation, and went and stood on the Avis line. Then, all of a sudden, another vehicle popped up, miraculously. They still charged the same price, as if a luxury vehicle, and over charged for the insurance. I do not feel that we should have even been charged for the vehicle which I turned in less than 24 hours after getting it. Very bad experience, very poor customer service, not the way to start any vacation.
avis de
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6,0
So expensive
Points négatifs : I paid 200 euros and booked a car. When I got there with all the additions and blabla ended up paying 400 euros!!!! It's just too much and it happens every time
avis de
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5,2
Points négatifs : I followed your suggestion bought an insurance to cover my rental vehicle at Eurocar rental. The policy number is PL11319420303 of Allianz Global Assistance. But at the rental company, a lady rep. said I have no insurance and almost force me to buy their own insurance. I told her I have an insurance when I booked and paid my contract. She still says I need one , otherwise I will get trouble. Finally, she charged me higher security deposit for did not buy Eurocar own insurance. It is every bad business action to the customers.
avis de
