New West Inn Amsterdam

Le plus agréable dans cet hotel, bien qu'il ne m'ait pas plus du tout, c'est l'espace confortable de la chambre.

20 minutes d'attente à l'accueil pour avoir les clés de la chambre car le personnel était occupé par un problème de réseau internet, chambre dégoutante (évier non nettoyé, poubelles non vidées, traces dans la baignoire...), et surtout beaucoup plus loin que précisé sur le site. L'hotel n'est pas à Amsterdam mais en périphérie, bien loin du centre en tramway (45minutes), avec un paysage pas du tout "glamour". L'hotel se trouve au milieu d'une zone industrielle et si vous n'avez pas de gps, bon courage pour le trouver !

Excellent rapport qualité prix. Pas du tout embarrassé avec la voiture. Elle est resté sur le parking tout le séjour

25 min du centre ville

Trop cher pour la situation dans la ville et le service. 50 euros par nuit aurait du être le maximum pour la prestation. 90 e on s attend a mieux

Le service est nul et c est loin du centre

volume de la chambre et comfort de la literie

emplacement tres mediocre

Nous étions 7 personnes au total, nous avions réservé une chambre de 4 et une chambre de 3 personnes. Les chambres étaient propres et spacieuses, rien à dire. De plus le rapport qualité/prix est intéressant. Personnel à l'acceuil très aimable.

La situation de l'hôtel est dans un quartier assez reculé du centre ville. L'arrêt du tram menant vers le centre ville n'est pas très proche ce qui est un peu fatigant au retour d'une journée de shopping et de visite dans le centre...mais ce n'est pas vraiement un inconvénient.

Chambre spacieuse et confortable. Pratique : on peut se rendre à l'hôtel depuis l'aéroport via le bus 192 (30' de trajet), puis 10' de marche à pied.

The staff

The area

Good value for money

It was cold and the heating would not go higher

Nice staff

Our first room smelled strongly like cigarettes and we had to change to another one. They didn't have room service available and the restaurant wasn't serving dinner either.

The bed was good

The location , too far from the center

The food in the hotel was ok. I'll give them that. Nothing special in anyway, but not bad either. Apart from that, the only thing I can say that is somewhat positive is that the rooms where clean. Which isn't saying much.

Easily the worst hotel I've stayed in anywhere in the world. Didn't live up to expectations on a single thing. It's overpriced, unhelpful staff, terrible location, nothing works. We paid more than 100€/night and room, with no working air conditioning and a wifi connection that makes you feel nostalgic about the connections of the 90's. We heard other guests complain about the same issues. The bathroom is tiny, and the faucets in the shower will leave you either scalded or with frostburns. Unless you're willing to spend 30 or so minutes desperately trying to find a somewhat bearable temperature. Normaly I would feel that 100€ was a good price, but when you get absolutely nothing for it... then no. It's way overpriced. If you pay more than 45-50€/night per room for a stay here, you've been duped. The outside of the hotel is dreary, and the inside is just slightly better. It was a bad neighborhood, where the kids/youth of the area would throw things on people passing by, which left our kids feeling unsafe and scared. And why shouldn't they be? Being attacked by water baloons and metal objects when going out for dinner isn't what one expects on what should be a lovely holiday trip. The first thing the receptionist pointed out while we were checking in was that it was a public parking so they took no responsibility if someone broke into our car. A fairly random and unsetteling comment, as the only thing we asked was if the parking outside was the one mentioned when we made the reservation to make sure we were parked in the right location. The tram station is fairly close, but it's a 37 min ride into the Central station, so this hotel is by no means well located. The staff was unhelpful, borderline rude. We were left with the impression that we should be grateful that they had time for us. We were from the first moment talked down to, almost aggressively.

The rooms were really clean, the staff was polite and co-operative , overall a nice stay in this hotel

The TV in the room was not working ,there was no fridge in the room and the breakfast was really expensive

the accommodation was good enough but there was no facility at the hotel to get a drink (alcoholic and non alcoholic) during the day, only at breakfast time and dinner time.

as above

helpful staff, close to airport

that the 'double bed' was 2 single beds pushed together