Hyatt Regency Crystal City at Reagan National Airport

Great for the price

Points positifs : Bedding was super comfortable.

Points négatifs : Room had not been cleaned well from previous occupants. Trash on floor in bedroom and bath. Two double beds yet only two sets of towels. When four people are in a room they need more then that.

Points positifs : I had a very good experience at this location. My room and the staff was great! I had a medical emergency during my stay and the security staff along with the manager accommodated my family beautifully. The security manager also followed up with me upon my return home. I was shocked to experience such professionalism and compassion with any hotel company. Thank you!

Points positifs : Very friendly staff, good conference facilities.

Points négatifs : The bath tub/shower was very poorly designed and the plumbing maintenance was notable. small parts missing from faceplate of faucet, significant difficulty to turn on/off. Also very annoying that there was no fridge. Also conference catering support staff was very inflexible-for lunch one day our series had let out about 20 min early. All of the lunch spread was out and the staff was standing there in front of it preparing/readying nothing - great! They were ready early-but then they made us (ultimately about 80 people) wait for 20 minutes politely in line until they let us start the line. That seemed completely unreasonable, and without reason or basis. I did not organize the meeting this year but I may in future years, and this catering in flexib

Points positifs : Friendly, helpful staff. Came and picked us up from Crystal City restaurant during heavy rain storm. Restaurant buffets were a good value for the quality of food provided. Good proximity to DCA. Room cleaning services were very good.

Points négatifs : Pool was not clean, probably due to the overcrowding with children on the day we were there. Proximity to the metro not close but staff made frequent trips during the course of the day.

Très bien pour le prix

Points positifs : La literie était très confortable.

Points négatifs : La chambre n'avait pas été nettoyée depuis les occupants précédents. Des détritus sur le sol de la chambre et de la salle de bain. Deux lits doubles, mais seulement deux sets de serviettes. Pour 4 personnes dans une chambre, il en faut plus.