Hôtels - Milan

Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint.

High valet prices.

A great true five star hotel. Excellent and knowledgeable concierge. Location is outside of the Montepoleone shopping district so a nice oasis to come home to at pIazza Republica. Great part was frequent Benz stretch limo pickup and drop off from the hotel to La Scala/ Duomo and Montepoleone area -- that was extreme helpful with kids. Had an upgrade which was appreciated and not asked for. Breakfast were absolutely excellent and included in our price. Champagne, full hot foods and fresh fruits and pastries. Will definitely be back!!

My only minor tif was pool was closed for renos. Minor and everything was to our or beyond our expectations.

Great and helpful stuff, nice breakfast, great concierge

russian guy working in reception refuse to help with upgrade possibility on my arrival, but the Italian Lady took over and was very helpful and immediately assisted with providing bigger room

Breakfast was good -- varied, tasty, and fresh. Good location -- minutes to Duomo and other places of interest. TV had free channels in a variety of languages. Everything (except what I list under "didn't like") else was just fine.

In addition to what I pre-paid while booking, I was charged 5 euros per day for some sort of cover/tax/fee -- does not seem right. The front desk clerk was polite, well-informed, and spoke good English, but his breath smelled unhealthy. The shoe-shining machine on my floor was out of creme. I reported the problem Saturday afternoon, but it remained unaddressed through Sunday and Monday morning, when I left. The hotel's plumbing and other fixtures are ancient -- even if in good repair. For example, I was unable to figure out, how to raise the water-temperature in the shower to my liking.

Cleen Delicated Breakfast wonderfull Expedite

The beadroom was a litles but they have full disen

Good price

It was quiet and clean and the breakfast was fantastic.

It was perfect.

Hotel Berna was simply excellent in every way. Modern, immaculate and quiet rooms in which everything functioned perfectly. The staff was friendly and extremely helpful and we particularly loved the included breakfast which featured everything from fresh fruit and granola to bacon, eggs in various forms, pastry, and coffee. It far exceeded the typical European continental breakfast. And the location of the hotel was also excellent with a two block walk to Milano's main train station. We stayed at Hotel Berna for our first and last nights in Italy and its location proved to be perfect for us. We would happily stay there again and highly recommend it to any one looking for a wonderful hotel in Milano.

Location right next to Central train station, and not far from city centre. Modern, clean, comfortable. Great staff. great value.

Excellent location to train station and rental car pick up

Very clean, large rooms and extensive breakfast buffet. We stayed here after arriving in Milan at the beginning and the last night at the end of our trip.