Trouvez un billet d’avion pas cher pour Milan

Points négatifs : "I missed my flight because my previous flight was delayed 2.5 hrs"

Points positifs : "To be going home!"
Points négatifs : "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Points positifs : "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Points négatifs : "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Points positifs : "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Points négatifs : "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Points positifs : "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Points négatifs : "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Points positifs : "What to like? The rudness? The delays? Or the fights on board!!!"
Points négatifs : "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Points positifs : "Stupid survey can’t eliminate category that doesn’t ajgpply"

Points négatifs : "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Points négatifs : "flight delayed by more than 1 hour"

Points positifs : "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Points négatifs : "I liked everything"

Points négatifs : "Appareil très dal, non nettoyé entre deux vols. Équipage peu aimable, services de restauration payant, ultra cher et sans possibilité de payer en carte bancaire"

Points positifs : "Clean enough"
Points négatifs : "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Points positifs : "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Points négatifs : "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Points positifs : "Flight Attendants very good"
Points négatifs : "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Points positifs : "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Points négatifs : "The plane seemed very old, toilet in poor condition."

Points négatifs : "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Points négatifs : "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Points positifs : "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Points négatifs : "Serive to pay extra luggage very very slow"

Points positifs : "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Points négatifs : "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Points positifs : "Le service et le personnel au top"
Points négatifs : "Le personnel qui ne parle pas français L'embarquement par une seule porte"

Points positifs : "Crew, polite and friendly"
Points négatifs : "delay of more than 6 hours and incorrect information"

Points positifs : "company gave out free drinks and snacks"

Points positifs : "Easy to book on phone no problems getting boarding passes etc."
Points négatifs : "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Points positifs : "Every thing."

Points positifs : "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Points négatifs : "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Points positifs : "The flight went well."
Points négatifs : "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Points négatifs : "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Points positifs : "Flight on time . Attentive crew . Good price ."
Points négatifs : "Lack of leg room ."

Points négatifs : "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Points positifs : "The flight was punctual"
Points négatifs : "I got charged twice for luggage and couldn't get a refund"

Points négatifs : "Rude crew, not organised work , not enough space for legs"

Points négatifs : "I had to make my own way home from Manchester.. plane diverted due weather."

Points positifs : "Leg room and reclining"
Points négatifs : "Nothing"

Points positifs : "On time , crew good... no complaints"

Points positifs : "free breakfast great staff"

Points positifs : "Free drinks, cheap flight and fairly comfortable!"
Points négatifs : "No allocated seat."

Points positifs : "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Points négatifs : "-"

Points positifs : "Everything was awesome!!! I am going to buy only from you my next flights."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Points positifs : "Food"
Points négatifs : "Space to sit, especially when seated in the middle"

Points positifs : "Can't say that I liked anything at all."
Points négatifs : "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Points positifs : "comfy seats and a breakfast thrown in !"
Points négatifs : "not much"

Points positifs : "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Points positifs : "The service was OK, we flew on time and the flight itself was pleasant."
Points négatifs : "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Points positifs : "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Points négatifs : "Not applicable"

Points positifs : "Seemed like a technical problem. The pilot wouldn't give up any information."
Points négatifs : "Small seats with little legroom"

Points positifs : "Très bon personnel de bord, check-in et embarquement très rapides!"

Points positifs : "The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach"
Points négatifs : "Nothing"

Points négatifs : "The chain in was slow an tedious."

Points positifs : "The crew was so nice"
Points négatifs : "Food can be better"

Points positifs : "We really like the crew"
Points négatifs : "If they offer something to drink"

Points positifs : "The plane was new and very comfortable"
Points négatifs : "Free snack"

Points positifs : "Check-in for bags was fast and the staff was very friendly."

Points négatifs : "They have lost my baggage and it’s my 4th in Milan with no bags!"

Points positifs : "Timing parfait"
Points négatifs : "Une collation offerte"

Points négatifs : "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."

Points positifs : "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"

Points positifs : "Vuelo directo"
Points négatifs : "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"

Points positifs : "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Points négatifs : "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."

Points positifs : "Landed ahead of schedule. Left on time"
Points négatifs : "There was nothing I didn't like"

Points négatifs : "Kayak listing did not specify that luggage was not included in quoted price and had to pay $150 for each piece of luggage per leg."

Points négatifs : "The second serving of food -both inbound & outbound flight- was terrible. White bread sandwuch with one slice of ham and one slice of really cheap cheese."

Points positifs : "Not much"
Points négatifs : "Poor customer service, outdated plane, uncomfortable seats, didn’t turn lights down until well after midnight. Hardly slept due to screaming babies and loud toilet flushes. Cold stewardesses and inedible food. Just an awful experience."

Points positifs : "Flight itself was good, no options for emtertainment tho"
Points négatifs : "Check in was terrible at the terminal. Poor signs or personnel to guide the checkin lines caused fights among passengers and confusion where to check in from. Ground attendants arrived and did not inform the crowd right away causing dangerous physical and verbal fights among people making different lines. Terrible situation"

Points positifs : "Cartoons on tv (for kids)"
Points négatifs : "the plane is too tight"

Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"

Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"

Points négatifs : "I had to pay for a sandwich and a drink. Absurd. Just add 10 euro to the flight tickets and i'll be glad to pay but don't charge me extra for a sandwich for God's sake ! Next time I'll choose British Airways or Air France."

Points positifs : "esta vez hicieron buen trabajo"

Points positifs : "Very helpful crew. Courtious"
Points négatifs : "Food could be better in flight."

Points positifs : "Quick boarding , left and arrived on time."
Points négatifs : "Having to pay $60 for a suitcase and not getting a reminder that i needed to pay for the luggage in order to save $30. Other passengers had two suitcases that were treated as carryon and they were not. I am still trying to figure out a way to check in my luggage for my departing trip."

Points négatifs : "Los asientos centrales son algo incomodos para un vuelo tan largo"

Points négatifs : "they didn't bring for all the passengers that ordered a kosher meal."

Points positifs : "No frills, had a laptop based entertainment system."
Points négatifs : "Food was just OK."

Points positifs : "Will never fly this airline again"

Points positifs : "Le premier vol"
Points négatifs : "Le deuxième vol"

Points positifs : "The crew was professional."
Points négatifs : "The boarding process was highly disorganized: all travelers line up at the gate and attempt to cram their way onto the plane regardless of whether this behavior delays the flight."

Points positifs : "Good service and comfortable flight"

Points positifs : "Crew was very pleasant and helpful"
Points négatifs : "No outlet to charge a phone"

Points négatifs : "The food was terrible."

Points positifs : "NOTHING"

Points négatifs : "Retard 1h40!!!!!"

Points négatifs : "T"

Points positifs : "Confort Équipage au top"
Points négatifs : "Absence de divertissement Repas ou boisson payante Embarquement en retard"

Points positifs : "Équipage sympa"
Points négatifs : "La nourriture Système de divertissement qui ne Marche pas Confort pas top Embarquement en retard"

Points négatifs : "Food was paid although it was not a surprise. We did not have anything so can't really judge here? No onboard entertainment."

Points négatifs : "Every flight was at least an hour delayed. We were insanely late for our connection flight due to a totally unnecessary delay at the first airport. We then SPRINTED across the whole Madrid airport and then when we arrived to second plane was TWO HOURS delayed. The staff always seemed to be working, but was completely inefficient in getting anything done. It took them 20 minutes to respond to our notice (we pressed the air attendant button on our seats) and then told us we couldn't get snacks because they were giving out pizzas, which took another hour. Every single part of our flight was delayed and inefficient... with no reason ever being given. It was pretty miserable overall and I will likely never use Air Europa ever again."

Points négatifs : "I had to add luggage into the booking. In short, that is impossible to do on the website, and very little information about luggage in the booking procedure. So, the passenger didn't take any changes and asked me to book flight with another airline. Which I did, and found out that canceling is not a thing that you do either...."

Points positifs : "the crew"
Points négatifs : "comfort, there were small space for our legs The food , the worst i have ever seen"

Points positifs : "Price was great, flight crew very attentive, even the food was good."
Points négatifs : "The seats didn't have a port to charge phones. Older planes with antiquated tech. Monitors on back of seats were also outdated. Plane was late leaving Madrid."

Points positifs : "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. 787 aircraft is good. On time and as pleasant as economy air travel today can be."
Points négatifs : "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do. Food bad even for airline standards and Air Europa may have worst coffee of any airline - I can't imagine worse."

Points positifs : "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. On time and as pleasant as economy air travel today can be. No food or entertainment to rate on Paris -Madrid leg."
Points négatifs : "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do."

Points négatifs : "The plane was stroked by a lightning, the flight was awful and the logistics after the incident . Terrible experience"

Points positifs : "Fell asleep for almost the whole 2.5 hour flight so I'm with it."
Points négatifs : "Can't thing of anything"

Points négatifs : "It has a 2.5 hours delay I had an important meeting, I had to cancel"

Points positifs : "Grand écran individuel, avion moderne dreamliner, prise usb, WiFi, à l'heure et globalement bien organisé"
Points négatifs : "Pas de possibilité de s'enregistrer en ligne sur ce vol"

Points positifs : "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Points négatifs : "Serve at least one cup of water. It was not offered, nor available."

Points positifs : "Excellent dinner"
Points négatifs : "Breakfast was dreadful"

Points négatifs : "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"

Points positifs : "Boarding was ok compared to other Alitalia flights"
Points négatifs : "A snack between the meals. More food options for the second meal."

Points négatifs : "Seat assignments sucked. Could not seat together"

Points positifs : "Everything"

Points négatifs : "As so often with Alitalia the flight was delayed by 1 hr 20 mins"

Points positifs : "Seamless boarding, departed and arrived on time."
Points négatifs : "Very surly and unhappy looking crew"

Points positifs : "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Points négatifs : "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Points négatifs : "Seating, food, entertainment, communication and comfort"

Points positifs : "Le paysage."
Points négatifs : "Moins de retard! Plus aimable à l'embarquement !"

Points négatifs : "It was delayed by 4 hours"

Points positifs : "todo estuvo muy bien!!!"
Points négatifs : "el desayuno o como quieran llamarlo es muy pobre"

Points positifs : "Crew was fast"
Points négatifs : "Boarding was late and also arrived late"

Points négatifs : "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Points positifs : "Nice new plane (Embraer), row 4 had long seat pitch"
Points négatifs : "Having arrived at the airport 2 hours ahead of the flight, there was a chaotic 1 hour wait to check in, with no queuing system and then an IT cock-up which closed the flight exactly 1 hour before departure, with passengers still in the queue. This left us rushing through the airport to the very furthest gate. Boarded 20 mins late, then the flight left 1 hour late. Very expensive ticket price too!"

Points négatifs : "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Points négatifs : "Changement de porte d’embarquement au dernier moment"

Points positifs : "Crew was pleasant there were many seats vacant"
Points négatifs : "Flight boarding starte 25 minuets late"

Points négatifs : "Change of gate at BCN with no notification"

Points négatifs : "Retard de 45’ sans information et sans excuses. Inacceptable"

Points positifs : "Ponctualité et efficacité"

Points positifs : "The flight itself from NYC was great, the connection flight was great."
Points négatifs : "The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!"

Points positifs : "As expected. Crew was excellent."

Points positifs : "The fact that I had more legroom than I expected was surprising."
Points négatifs : "The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment."

Points positifs : "nothing special"

Points positifs : "Crew was nice"
Points négatifs : "Food on the Tel Aviv to Rome flight"

Points positifs : "Nothings"

Points négatifs : "The seats were terrible for me ( i’m 6.4 194 c’m broad) although we paid extra $95 /seat I approached Torresin Lorella Chief purser , she was helpless , and from that moment I never saw her till the end of the flight. i really want my money back ! Her entire management of the service was very poor compared to other airlines Zvi and Judith Yaniv"

Points négatifs : "Alitalia and SkyTeam still can't figure out how to check luggage through on separately ticketed flights, even if both flights are the same airline."

Points négatifs : "Retard. Absence d’information sur le retard. Pas de sourire."

Points positifs : "legroom, service, boarding, meals"

Points négatifs : "L'équipement dans l'avion inopérant"

Points positifs : "La rapidité d'embarquement"

Points positifs : "Boarding and in-flight crew very polite and professional."

Points positifs : "Operazioni di imbarco veloci ed ordinate"
Points négatifs : "Sito web non funzionante, imposibile effettuate il check in e acquistare il bagaglio online con conseguenti extra tasse aeroportuali. Ovviamente nessun assistenza da Alitalia."

Points positifs : "Nothing about check-in and boarding."
Points négatifs : "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Points positifs : "A cancelled flight, bankruptcy, no refund, no one answered through phone."
Points négatifs : "Hmmm"

Points positifs : "Nothing"
Points négatifs : "Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey"

Points positifs : "In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly."
Points négatifs : "We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess."

Points positifs : "Everything else was excellent."
Points négatifs : "There was no entertainment on this flight"

Points positifs : "Short flight crew was very friendly. Not many passengers so crew let us move around"

Points positifs : "We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent."
Points négatifs : "Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available."

Points négatifs : "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."

Points négatifs : "See above. This scam is not acceptable. You should be ashamed. I demand my money back for paying twice for baggage, including the airport fee. I will be going to the media re this scam and seeing if I can start a class action."

Points négatifs : "I.m 6'2 and it was impossibly uncomfortable"

Points négatifs : "delay without clear indication"

Points positifs : "Nothing"
Points négatifs : "You lost my luggage!!!!!! Now I'm standing in a long line with other lost luggage people. Düsseldorf is not a large airport and there was ample connection time. Not the way I wanted to start my vacation. Instead of driving south now I'll be waiting at the airport all day On the flight the seat in front of me folded back all the way to my head! How does that happen?"

Points négatifs : "HORRIBLE seats. So unbelievably uncomfortable"

Points négatifs : "We had booked a weekend getaway, first the returned flight was cancelled and changed for a later one that didn't work for us (we couldn't get to work on time), we managed to change that for another flight the day before, shortening our vacation, then, when we got to the airport, an hour before boarding, we find out there, without warning, that the outgoing flight had been cancelled! This time it wasn't automatically changed, and there was no warning, the only solution they were giving us was an afternoon flight the other day, shortening our weekend getaway even more. After half an hour of discussion, they found and earlier flight, with connection, double the time, but that would get us there at around 2pm, so still we were missing almost half a day, but that was the best they could do. The flight was OK, boarding was late, but hey, that seems to always be the experience with this type of flights. I would just say they are not very reliable, having both your outbound and inbound flights cancelled, seems to much, specially if you're just going for a short getaway, you may end up having a one-day getaway!"

Points négatifs : "They could offer a bottle of water for the people who payed the extra fee for the sitting in front"

Points positifs : "Embarquement en avance. Donc moins la course que d’habitude."
Points négatifs : "Ne pas nous faire embarquer aussi tôt si c’était pour nous garder 45mn à terre dans l’avion."

Points négatifs : "Que le retard soit annoncé en amont"

Points positifs : "Rien, trop de bouchon vol perdu"

Points positifs : "there was not enough space between sitting rows"

Points négatifs : "Delayed by 4 hours"

Points négatifs : "Flight not being delayed as usual"

Points négatifs : "No delays"

Points positifs : "The price, the crew"
Points négatifs : "The terminal without air conditioning in Bordeaux was a mess, due to construction and size. It felt I was being penalized for using a low cost airline."

Points négatifs : "More clerks for checkin/baggage; some organization in queuing to board. It was total chaos and the staff seemed very stressed."

Points négatifs : "Être à l heure"

Points positifs : "This flight was very disappointing. We paid extra for extra leg room seats only to get told we couldn’t have ANYTHING with us in our seats, not even a sweater. We had to put all of our items in the overhead bins, including small purses. Staff was not friendly."
Points négatifs : "Friendlier staff. Lots of stairs to get to and on plane. We had an elderly person that did have a hard time. Explain certain seats don’t allow any items other than the actual person. I had fragile items and had to store in above bins to be banged around. Luckily this was a short flight."

Points négatifs : "Encore du retard avec cette compagnie"

Points négatifs : "Horrible boarding process."

Points positifs : "Terrible legroom."

Points positifs : "Tout s'est déroulé de manière fluide, l'avion n'était ni en avance ni en retard pour une fois."
Points négatifs : "Le confort dans l'avion est mauvais, 0 place pour les jambes et sièges inconfortables"

Points négatifs : "le personnel de bord fait des remarques en aparté machiste."

Points positifs : "Tout est ok sauf"
Points négatifs : "30 minutes de retard !"

Points positifs : "Tout le monde a embarqué à l’heure, nous étions prêts pour partir quand on nous à annoncé « finalement, un groupe de 30 personnes est en retard, nous devons les attendre ». Lorsque le groupe est arrivé, on nous annonce que suite au retard de l’avion pour décoller, il a perdu sa place dans le trafic"

Points positifs : "The crew amazing"
Points négatifs : "To much delayed the flight"

Points positifs : "Avion à l'heure, pas de soucis"
Points négatifs : "Terminal d'embarquement très vieux.."

Points positifs : "Très pratique en semaine depuis Bordeaux sur Tel Aviv a un prix très abordable"
Points négatifs : "De ne pas annuler le vol en semaine entre le 1er avril et le 15 juin"

Points négatifs : "retard. personnel desagreable."

Points positifs : "Le vol s'est bien déroulé"
Points négatifs : "Un gros retard au départ de Paris"

Points positifs : "Les horaires du mardi et le prix"
Points négatifs : "Vous allez supprimer les vols du mardi..."

Points positifs : "Les vols du mardi vers Tel Aviv sont parfaits Beaucoup de gens qui se rendre à Tel Aviv ne voyagent pas le samedi. Si vous deviez maintenir un seul vol par semaine alors seulement Mardi !"
Points négatifs : "Vous allez abandonnez les vols du mardi pendant 2mois et demi (avril-mi juin) pour les reprendre le mercredi Va pour le mercredi au lieu du mardi, mais pourquoi interrompre ?"

Points positifs : "Bon voyage."
Points négatifs : ":)"

Points positifs : "Vitesse et amabilité"

Points positifs : "The staff was great."
Points négatifs : "Nothing. All good."

Points positifs : "Friendly"

Points positifs : "Plane was comfortable and not too full."
Points négatifs : "Flight left a app it late. Verbal announcements in the boarding area were very difficult to hear. They need to upgrade the PA system in Bordeaux."

Points négatifs : "Retard"

Points positifs : "Cheap."
Points négatifs : "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"

Points négatifs : "We were charged 47 euro for checking in bag"

Points négatifs : "I missed the flight,because not enough time"

Points positifs : "Overall 5*, checkin and boarding was easy, the flight arrived on schedule, and the crew was friendly."
Points négatifs : "Had to pay 2.50 euros for a bottle of water."

Points positifs : "Nothing."
Points négatifs : "They made us pay for our bag even though we only had one and it fit into the measurements. They said it was because it was full but they still made us pay 60 euros each. Making it a 120 euro more than it should have been. They also pretended not to speak English when we tried to talk to them about payment even though they spoke perfect English when they told us the cabin overheads were full. Will definitely be contacting kayak about this."

Points négatifs : "L’equipage au sol et à bord Le retard de près de 2 heures Équipage peu aimable. Très mauvaise expérience avec cette compagnie que je vais éviter à tout prix"

Points positifs : "Flight was good, on time and everything went smooth"

Points positifs : "L ambiance a bord"
Points négatifs : "Retard de 30 min"

Points positifs : "Un accueil parfait avec un commandant de bord excellent par son humour et son savoir faire.. il a même peut le temps de nous expliquer pourquoi les vents créer des perturbations"

Points négatifs : "The service was unpleasent, i didnt like that you oversell the flight and make me wait to have a seat. Really bad!!"

Points négatifs : "J’ai déposé mon bagage à main au pied de l’appareil et surprise en arrivant à Bruxelles : PAS DE VALISE ! Je suis à Bruxelles pour le week-end , il neige et fait -8 degré dehors et toutes mes affaires d’hiver sont dans la valise . Comment ma valise a t elle pu être oublié au pied de l’avion sur la piste à Bordeaux ????"

Points positifs : "La chef de cabine Elena"
Points négatifs : "La pluie à l’arrivée"

Points positifs : "this was the worst EasyJet flight by far"
Points négatifs : "They have about a dozen flights that all leave at 7 am, so allow at least 2 hours to get through security. The boarding agent was extremely rude and insisted I had to check my small backpack - which had my laptop in it."

Points positifs : "Nothing"
Points négatifs : "We boarded 1 hour 15min behind schedule."

Points négatifs : "Excellent"

Points positifs : "Rien Trop de retard"
Points négatifs : "2h de retard"

Points négatifs : "beaucoup de bruit au décollage. sièges pas à côté avec ma fille de 12 ans"

Points négatifs : "Cost"

Points positifs : "לעלכלהלכ"
Points négatifs : "עלכללט"

Points positifs : "The leg space"
Points négatifs : "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."

Points positifs : "Good flight, easy check-in, direct 4 hour flight"
Points négatifs : "Seat not inclining."

Points positifs : "Rien ma plus c’est nul wizair"
Points négatifs : "Jamais je recommande wizair"

Points négatifs : "The food"

Points positifs : "Smooth"
Points négatifs : "All was fine"

Points positifs : "The seat not so comfortable but good"

Points positifs : "Friendly crew"
Points négatifs : "Long check-in lines Seats uncomfortable"

Points négatifs : "Better organization on the boarding process, i.e. separate lines for priority and normal."

Points positifs : "The crew was so helpful and nice"
Points négatifs : "I was happy with everything"

Points positifs : "Clean"
Points négatifs : "Claustrophobic"

Points positifs : "Personnel très sympa"

Points négatifs : "Changing in luggage information was annoying"

Points positifs : "1h20 de retard c’est inadmissible"

Points positifs : "Nous sommes partis et arrivés à l'heure"
Points négatifs : "L'attente à la porte d'embarquement mal signale"

Points négatifs : "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Points positifs : "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"

Points négatifs : "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"

Points négatifs : "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."

Points positifs : "Everything went to plan and we were very happy"

Points négatifs : "Did not fly. They wanted $100 to check my bag. I flew another airline."

Points négatifs : "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"

Points positifs : "Nothing!"
Points négatifs : "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"

Points positifs : "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Points négatifs : "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"

Points positifs : "Flight was on schedule"
Points négatifs : "No free drinking water"

Points positifs : "Price and schedule. Going on time with no delays. Good value for money."
Points négatifs : "Very hard on baggage policy"

Points positifs : "The people are very rude no cooperation"
Points négatifs : "The crew was very rude"

Points positifs : "Price"
Points négatifs : "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."

Points négatifs : "So cheap."

Points négatifs : "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"

Points négatifs : "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."

Points positifs : "Cabin Crew and Pilot did their best"
Points négatifs : "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

Points négatifs : "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."

Points positifs : "The staff was fine. We arrived on time."
Points négatifs : "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."

Points positifs : "Well organised."
Points négatifs : "Charging for light refreshments."

Points positifs : "I'm disappointed with your service"
Points négatifs : "I'm disappointed with your service"

Points négatifs : "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"

Points positifs : "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Points négatifs : "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"

Points positifs : "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Points négatifs : "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."

Points positifs : "The crew in the plane"
Points négatifs : "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"

Points négatifs : "Late"

Points positifs : "Non stop"
Points négatifs : "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"

Points positifs : "No food or entertainment on this flight,"
Points négatifs : "I found the luggage allowance confusing"

Points positifs : "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Points négatifs : "seats could be a bit more comfy"

Points négatifs : "Coûts cachés. Avion sale et vétuste."

Points négatifs : "Long wait in line to get on the airplane, No bathroom availability!"

Points positifs : "It was simple, every thing was fast in the airport."
Points négatifs : "Small airplane it was a bit choked."

Points positifs : "On time."
Points négatifs : "Nothing much."

Points positifs : "Good comfi flight with great crew and service"
Points négatifs : "The bus at the landing without a/c and it was hot as hell"

Points négatifs : "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"