Trouvez un billet d’avion pas cher pour l'Italie

Points négatifs : "could not be delayed"

Points négatifs : "I missed my flight because my previous flight was delayed 2.5 hrs"

Points positifs : "To be going home!"
Points négatifs : "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Points positifs : "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Points négatifs : "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Points négatifs : "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Points positifs : "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Points négatifs : "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Points positifs : "I canceled the flight 6 weeks ago, no refund issued."
Points négatifs : "I canceled the flight 6 weeks ago, no refund issued."

Points positifs : "Boarding was quick and we arrived on time."
Points négatifs : "When getting to Bucharest we were taken by bus and didn’t have a gate."

Points positifs : "What to like? The rudness? The delays? Or the fights on board!!!"
Points négatifs : "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Points négatifs : "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Points négatifs : "flight delayed by more than 1 hour"

Points positifs : "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Points négatifs : "I liked everything"

Points négatifs : "Appareil très dal, non nettoyé entre deux vols. Équipage peu aimable, services de restauration payant, ultra cher et sans possibilité de payer en carte bancaire"

Points positifs : "Clean enough"
Points négatifs : "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Points positifs : "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Points négatifs : "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Points positifs : "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Points négatifs : "The plane seemed very old, toilet in poor condition."

Points négatifs : "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Points négatifs : "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Points positifs : "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Points négatifs : "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Points positifs : "Le service et le personnel au top"
Points négatifs : "Le personnel qui ne parle pas français L'embarquement par une seule porte"

Points négatifs : "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Points positifs : "Crew, polite and friendly"
Points négatifs : "delay of more than 6 hours and incorrect information"

Points positifs : "company gave out free drinks and snacks"

Points positifs : "Easy to book on phone no problems getting boarding passes etc."
Points négatifs : "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Points positifs : "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Points négatifs : "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Points positifs : "On time ,clean aircraft..."
Points négatifs : "Crew was very serious...a smile can make a difference....."

Points positifs : "The flight went well."
Points négatifs : "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Points positifs : "Flight on time . Attentive crew . Good price ."
Points négatifs : "Lack of leg room ."

Points positifs : "The flight was punctual"
Points négatifs : "I got charged twice for luggage and couldn't get a refund"

Points négatifs : "Rude crew, not organised work , not enough space for legs"

Points négatifs : "I had to make my own way home from Manchester.. plane diverted due weather."

Points positifs : "The food they offer to purchase. Easy check in at the airport."
Points négatifs : "Better seat pitch. I'm not a tall man, but the space is very small."

Points positifs : "Leg room and reclining"
Points négatifs : "Nothing"

Points positifs : "On time , crew good... no complaints"

Points positifs : "Free drinks, cheap flight and fairly comfortable!"
Points négatifs : "No allocated seat."

Points positifs : "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Points négatifs : "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Points positifs : "Everything was awesome!!! I am going to buy only from you my next flights."

Points positifs : "nothing"
Points négatifs : "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Points positifs : "Food"
Points négatifs : "Space to sit, especially when seated in the middle"

Points positifs : "Can't say that I liked anything at all."
Points négatifs : "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Points positifs : "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Points négatifs : "Seats rather narrow"

Points positifs : "Good price, comfortable seats, nuce food and candies"

Points positifs : "First time flying with them. Strongly recommended!"

Points positifs : "Staff on board was friendly"
Points négatifs : "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Points positifs : "The service was OK, we flew on time and the flight itself was pleasant."
Points négatifs : "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Points positifs : "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Points négatifs : "Not applicable"

Points positifs : "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Points négatifs : "Serve at least one cup of water. It was not offered, nor available."

Points positifs : "Excellent dinner"
Points négatifs : "Breakfast was dreadful"

Points négatifs : "Strike delay. Very poor food. Cramped chairs. I flight entertainment"

Points positifs : "Crews are nice n snacks are okay."
Points négatifs : "Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!"

Points positifs : "Ground staff"
Points négatifs : "More baggage checking counters."

Points négatifs : "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."

Points positifs : "Everything"

Points positifs : "Easy check in and easy baggage claim"
Points négatifs : "They can easily work on the food"

Points positifs : "Good flight. Crew was nice."
Points négatifs : "Better entertainment"

Points positifs : "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Points négatifs : "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Points négatifs : "Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing."

Points positifs : "Le paysage."
Points négatifs : "Moins de retard! Plus aimable à l'embarquement !"

Points négatifs : "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Points négatifs : "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Points négatifs : "Changement de porte d’embarquement au dernier moment"

Points positifs : "Crew was pleasant there were many seats vacant"
Points négatifs : "Flight boarding starte 25 minuets late"

Points négatifs : "the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often."

Points négatifs : "Retard de 45’ sans information et sans excuses. Inacceptable"

Points positifs : "Ponctualité et efficacité"

Points positifs : "Crew was polite"
Points négatifs : "Late departure"

Points positifs : "Nice crew"
Points négatifs : "Nothing special"

Points négatifs : "Alitalia and SkyTeam still can't figure out how to check luggage through on separately ticketed flights, even if both flights are the same airline."

Points négatifs : "horrible seat ergonomic"

Points négatifs : "Retard. Absence d’information sur le retard. Pas de sourire."

Points négatifs : "L'équipement dans l'avion inopérant"

Points positifs : "La rapidité d'embarquement"

Points positifs : "Easy boarding on time nice crew"

Points positifs : "Efficient!"

Points négatifs : "The flight departed one hour late."

Points positifs : "Almost nothing"
Points négatifs : "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Points positifs : "I didn't"
Points négatifs : "The flight was only supposed to take two hours but instead they sat around for another hour and a half or so and then there was so little leg room that my knees even if I was all the way against the back wall showed into the seat in front of me so bad that I had to stick them out in the aisle and said crooked and then my seat would not latch"

Points positifs : "Flight was quiet and smooth"
Points négatifs : "Food was substandard Leg space very crummy"

Points positifs : "Wine was offered complimentary to the meal"
Points négatifs : "Boarding process was a mess, flight was late due to the confusion. Crew took forever to collect trash after the in flight meal was over."

Points positifs : "Nothing"
Points négatifs : "You lost my luggage!!!!!! Now I'm standing in a long line with other lost luggage people. Düsseldorf is not a large airport and there was ample connection time. Not the way I wanted to start my vacation. Instead of driving south now I'll be waiting at the airport all day On the flight the seat in front of me folded back all the way to my head! How does that happen?"

Points positifs : "Nothing"
Points négatifs : "Really old plane, nasty food and rude flight attendants."

Points négatifs : "HORRIBLE seats. So unbelievably uncomfortable"

Points négatifs : "The lost my suitcases"

Points positifs : "Food was ok"
Points négatifs : "Almost 4hours delay, messy boarding, even worse connection, not all crew speaks English on the long haul..."

Points positifs : "Crew was nice and seat comfy"
Points négatifs : "They should upgrade their intartainment system"

Points positifs : "Nothing"
Points négatifs : "Everything. Paid premium economy, didn't even have milk for coffee, seats were horrible, food was mainly bread. Old entertainment. Snappy staff. Would never recommend this airline to anyone!!"

Points positifs : "Check in easy."
Points négatifs : "Two hour weather delay Impossible European connection (which I somehow made) No luggage (it didn't make connection)"

Points négatifs : "Plane was late, so I had to rush for a connection in Rome."

Points négatifs : "90 minute delay on a 110 minute flight!"

Points positifs : "Boarding on time. The pilot 's job was excellent!!!"
Points négatifs : "The service on board was really slow and not satisfying.. The food not as it used to be. I began flying your company about 40 years ago! What a change over the years!"

Points négatifs : "Very small seats and too warm!"

Points positifs : "The crew was very friendly and efficient."

Points positifs : "Price"
Points négatifs : "Paid for upgrade comfort seats. Did not get them on the outbound flight ROM-TLV. They could not explain why we did get the seats and have not paid back the 80€ for the 2 seats. Had to fight for the comfort seats TLV-ROM. DO NOT LIKE ALITALIA!"

Points négatifs : "We were not able to print our boarding passes for our connecting flight in Berlin and thus were forced to check in again for our flight to Rome. The system did not have the update and we were forced to wait over an hour with the agent. We nearly missed our flight."

Points négatifs : "Individual in airport had us wait in line ONE HOUR TO GET CHECKED IN; he should be fired ; flight was fine"

Points négatifs : "Purchased ticket through Kiwi. Never will use them again. EVER! The "E ticket" didnt have: Terminal Carrier i.e. Air Italia The flight numbers Any record or reference number the airline(s) could use. Could not purchase a bag and had to pay extra at the airport Whilst clearing security Air France pulled me out of line found me to be 1 killo over, and air Italia demanded another 75 euros. Not the first time this has happened. I pointed out numerous french people passing with very heavy bags and indeed helped several women lift 20+ kilo bags on the flight into the overhead bin on this flight and others. They all were french and never were they stopped with their heavy bags "Oh" the "security" guy said "I thought you were English!" "Not so" said this Irishman "And you are racist". To no avail and all part of Air france's business plan to charge the dreaded Estranger extra. Never again will I fly Air France. Id rather take a train, drive or even walk. Very bad experience start to finish and yes so very Air France; well Air Italia too.."

Points positifs : "Nous avons été obligé de donner notre bagage dans le souk chose que nous n'avons pas souhaités vue notre itineraire, conséquence nous avons raté notre train, une perte de temps d'une heure :-("
Points négatifs : "Si nous avons décidé de prendre notre bagage dans le cabine et avons reçu autorisation de votre part, c'est au team de s'assurer que chaque voyageur peut prendre son bagage dans la cabine comme il a souhaité au moment d'achat de billet."

Points positifs : "La vitesse que l'avion a mis pr relier Paris à Edinburgh"
Points négatifs : "Les sieges a bord, le personnel et la prestation repas j'étais serré à bord pourtant je fais 1m90 j'étais juste presser de descendre de l'avion"

Points négatifs : "Flight not being delayed as usual"

Points positifs : "The cabin crew was very good. The check in process was tough but the representative was nice."
Points négatifs : "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."

Points positifs : "Efficace"

Points négatifs : "No delays"

Points négatifs : "Être à l’heure pour une fois."

Points positifs : "Simple et efficace. A l’heure."
Points négatifs : "Amabilité correcte, on peut être encore meilleur. Mais franchement ça va. Easy jet est vraiment top pour les petits trajets."

Points négatifs : "le personnel de bord fait des remarques en aparté machiste."

Points positifs : "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Points négatifs : "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."

Points positifs : "The crew amazing"
Points négatifs : "To much delayed the flight"

Points positifs : "RAS"
Points négatifs : "Information du changement de porte d'embarquement n'a pas été communiquée sur l'application mobile."

Points positifs : "Personnel serviable et agreable"
Points négatifs : "Ras"

Points négatifs : "Accent and descent were extremely fast and caused ears extreme pain."

Points positifs : "Le vol s'est bien déroulé"
Points négatifs : "Un gros retard au départ de Paris"

Points positifs : "L'embarquement rapide"
Points négatifs : "Le manque de place pour les jambe je fait 1m97 alors inpossible de rentrer mes jambes"

Points positifs : "Bon voyage."
Points négatifs : ":)"

Points négatifs : "On m’a pris mon bagage avant de monter dans l’aVion !! 2h avant le départ c’est trop juste !! Beaucoup de contrôles et d’attente À Marrakech"

Points positifs : "The staff was great."
Points négatifs : "Nothing. All good."

Points positifs : "Ras"

Points positifs : "Pas de retard"
Points négatifs : "Pas de divertissement ni de repas Café reste cher pour faire passer le temps"

Points positifs : "Friendly"

Points positifs : "Avion récent, équipage efficace."

Points négatifs : "Bébé à bord bruyant et équipage impuissant"

Points positifs : "L'équipe a bord était sympathique."
Points négatifs : "Gros retard. Très froid dans l'avion."

Points négatifs : "3h de retard"

Points positifs : "Embarquement rapide et pour une fois on ne nous demande plus de ranger nos sacs à main dans notre valise déjà pleine à craquer Arrivée en avance"

Points positifs : "Conpétense er rapidité"
Points négatifs : "Rien à dire"

Points négatifs : "Les parents qui laissent leurs enfants de 7,8,9,10 Ans se battre, hurler.... aucun respect d’un espace collectif. Aucune éducation au «  vivre ensemble « "

Points positifs : "Rapidité de l’embarquement"
Points négatifs : "Aucune aide pour ranger les 2 valises cabine alors que j’étais avec 2 enfants. On m’a laissée me débrouiller pour en ranger une à l’opposé de nos sièges Un groupe de voyageurs adultes a été aidé pour ranger leurs 3 valises. Difference de traitement peu appréciable. Pas de catering car non livré."

Points positifs : "La chef de cabine Elena"
Points négatifs : "La pluie à l’arrivée"

Points négatifs : "Excellent"

Points positifs : "Voyage excellent"
Points négatifs : "J'ai tout aimé"

Points positifs : "Biem"
Points négatifs : "Oui"

Points négatifs : "Un petit sac à main/à dos n'est pas un second bagage cabine, tant qu'il loge sous le siège de l'occupant et ne prends donc pas de place dans les coffres. Cette nouvelle politique est stupide, et ne permet pas de profiter pleinement du vol (pas de livre, bouteille d'eau, coussin de vol à portée de main)"

Points négatifs : "Embarquement refusé à cause d'une minute de retard"

Points positifs : "No problems"
Points négatifs : "Not enough legroom"

Points négatifs : "Vol retardé d'une heure Aucune explication quant à l'attente avant le décollage"

Points positifs : "Le débarquement s'est fait grâce à 2 sorties ce qui permet à la fois un embarquement et un débarquement plus rapide"
Points négatifs : "Embarquement en retard en attente du débarquement du vol précédent et Pas vraiment sûre du nettoyage de l'avion"

Points positifs : "Personnel de bord souriant et professionnel."
Points négatifs : "1h de retard non annoncé sur les panneaux d'affichage. Embarquement constamment reporté. Mauvaise communication entre le personnel de bord et celui au sol."

Points positifs : "easy boarding"
Points négatifs : "baby behind us would not stop playing with the trays, was very irritating the entire flight. crew did nothing about it and all parent kept doing with apologizing. maybe make available locks for trays to help parents with babies to help control there fussiness or move them to front so no one is in front of them to experience banging on their seats."

Points négatifs : "RETARD D'UNE HEURE SANS EXPLICATION"

Points positifs : "Rien"
Points négatifs : "Vol avec 2h de retard."

Points positifs : "Nothing"
Points négatifs : "The delay and the fact I didn't have a seat because of overbook!"

Points négatifs : "No agua"

Points positifs : "Not much"
Points négatifs : "No effort by easyJet to speed up the departure. And on top they complained about the hand luggage. Very annoying"

Points positifs : "I got what I expected"
Points négatifs : "I dont have any complain"

Points positifs : "Low cost"
Points négatifs : "High price to check luggage"

Points positifs : "Confort normal ainsi que le repas. Pas de divertissement bien sûr. Mais bon ça reste bien, à l'heure. Ce qu'on attend de EasyJet finalement."
Points négatifs : "Embarquement par la porte avec passage sur le tarmac, sous la chaleur, c'est pas pratique. Alors que les passagers à l'avant de l'avion passaient par l'accordéon. Pourquoi ne pas maintenir les embarquements par numéros?"

Points négatifs : "You should check and wait for people who are delayed on other flights! Especially when they have checked in! How can you leave 10 minutes before the departure time! when you are always late. You are so not having me as a customer any more. Bye."

Points positifs : "לעלכלהלכ"
Points négatifs : "עלכללט"

Points positifs : "The leg space"
Points négatifs : "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."

Points positifs : "Good flight, easy check-in, direct 4 hour flight"
Points négatifs : "Seat not inclining."

Points positifs : "Rien ma plus c’est nul wizair"
Points négatifs : "Jamais je recommande wizair"

Points négatifs : "The food"

Points positifs : "Smooth"
Points négatifs : "All was fine"

Points positifs : "The seat not so comfortable but good"

Points positifs : "Friendly crew"
Points négatifs : "Long check-in lines Seats uncomfortable"

Points négatifs : "Better organization on the boarding process, i.e. separate lines for priority and normal."

Points positifs : "The crew was so helpful and nice"
Points négatifs : "I was happy with everything"

Points positifs : "Clean"
Points négatifs : "Claustrophobic"

Points positifs : "Personnel très sympa"

Points négatifs : "Changing in luggage information was annoying"

Points positifs : "1h20 de retard c’est inadmissible"

Points positifs : "Nous sommes partis et arrivés à l'heure"
Points négatifs : "L'attente à la porte d'embarquement mal signale"

Points négatifs : "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Points positifs : "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"

Points négatifs : "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"

Points négatifs : "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."

Points positifs : "Everything went to plan and we were very happy"

Points négatifs : "Did not fly. They wanted $100 to check my bag. I flew another airline."

Points négatifs : "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"

Points positifs : "Nothing!"
Points négatifs : "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"

Points positifs : "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Points négatifs : "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"

Points positifs : "Flight was on schedule"
Points négatifs : "No free drinking water"

Points positifs : "Price and schedule. Going on time with no delays. Good value for money."
Points négatifs : "Very hard on baggage policy"

Points positifs : "The people are very rude no cooperation"
Points négatifs : "The crew was very rude"

Points positifs : "Price"
Points négatifs : "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."

Points négatifs : "So cheap."

Points négatifs : "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"

Points négatifs : "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."

Points positifs : "Cabin Crew and Pilot did their best"
Points négatifs : "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

Points négatifs : "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."

Points positifs : "The staff was fine. We arrived on time."
Points négatifs : "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."

Points positifs : "Well organised."
Points négatifs : "Charging for light refreshments."

Points positifs : "I'm disappointed with your service"
Points négatifs : "I'm disappointed with your service"

Points négatifs : "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"

Points positifs : "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Points négatifs : "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"

Points positifs : "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Points négatifs : "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."

Points positifs : "The crew in the plane"
Points négatifs : "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"

Points négatifs : "Late"

Points positifs : "Non stop"
Points négatifs : "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"

Points positifs : "No food or entertainment on this flight,"
Points négatifs : "I found the luggage allowance confusing"

Points positifs : "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Points négatifs : "seats could be a bit more comfy"

Points négatifs : "Coûts cachés. Avion sale et vétuste."

Points négatifs : "Long wait in line to get on the airplane, No bathroom availability!"

Points positifs : "It was simple, every thing was fast in the airport."
Points négatifs : "Small airplane it was a bit choked."

Points positifs : "On time."
Points négatifs : "Nothing much."

Points positifs : "Good comfi flight with great crew and service"
Points négatifs : "The bus at the landing without a/c and it was hot as hell"

Points négatifs : "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Points négatifs : "WIFI announcement which did not exist"

Points négatifs : "La distribution des bagages a été très longues"

Points positifs : "Nothing! This is the worst airline I have traveled with. Always late and usually by servers hours not just a few minutes late. I mean late when you have to wait for the announnouncement of your flight for hours"
Points négatifs : "Personnel, seats (even in expensive preferential class which I used) boarding, they want to charge you even if you ask for a glass of water. Come on !"

Points positifs : "Helpful crew. Quick flight."
Points négatifs : "No gate assignment until right before boarding. Chaotic,especially when you don’t know the airport or airline."

Points négatifs : "Get what you get with discount airline, but booking, travel, arrival went without a glitch"

Points positifs : "It felt like a top airline, fast boarding, great service."

Points positifs : "The inflight crew was very nice"
Points négatifs : "The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again"

Points positifs : "En restant respectueux avec vous, l'heure d'arrivée."
Points négatifs : "Tout."

Points positifs : "Avion récent, personnel tb"
Points négatifs : "30 mn de retard"

Points négatifs : "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"

Points négatifs : "6h delayed"

Points négatifs : "The departure could have been on time."

Points positifs : "Nothing."
Points négatifs : "Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding."

Points négatifs : "Vol en retard et pas de place du tout pour les jambes"

Points positifs : "Inexpensive"
Points négatifs : "We had to spend €50 to check a bag that we can carry on to other flights due to weight restriction. There was terrible communication about a gate change. The flight was late and no one seemed to care or acknowledge that. The seats were very uncomfortable."

Points négatifs : "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."

Points négatifs : "We were standing in line to board gate 14 it read Barcelona and right as we went to start boarding it changed to a different flight. All of us were running from gate to gate and nobody would help us!!!!! That was TERRIBLE!!!!!!!! One person figured it no Help from your staff."

Points négatifs : "Trop prêt des toilettes"

Points négatifs : "Tout doit être paye."

Points positifs : "la ponctualité"
Points négatifs : "L'amabilité du personnel au sol à CDG est TOTALEMENT à revoir, attitude désagréable, chantage, non respect de la courtoisie la plus élémentaire"

Points positifs : "Amazing check in man and baggage check in woman. Great Customer Service."
Points négatifs : "Airplane crew dry, dull and aloof."

Points positifs : "Very friendly staff"
Points négatifs : "Food selection was not available"

Points négatifs : "The boarding process could be better"

Points négatifs : "Les bagages en cabines ont été mis en soute alors que j’ete presse et ma valise a été dégradée"

Points négatifs : "Service mediocre pour les hôtesses à l'accueil lors de l'enregistrement des bagages."

Points positifs : "ponctualité"

Points positifs : "Nothing"
Points négatifs : "Pay for all, it's ridiculous for the price of the ticket"

Points positifs : "First cancelled the 10:00 am flight while everybody already onboard. Then boarded us again on the same airplane two hours and 50 min later. Right in time before the 3h necessary for passengers to file a claim."
Points négatifs : "Everything"

Points négatifs : "Ya eu un retard de 4 heure jai perdu mon rendez vous"

Points positifs : "L'équipage au top !"
Points négatifs : "Le retard du a la météo"

Points positifs : "Nothing"
Points négatifs : "I missed it because of shitty transportation in Paris"

Points positifs : "Rien de particulier."
Points négatifs : "Plus de 2h de retards."

Points positifs : "Je suis une personne handicapée à mobilité réduite et on m'a refuse l'assistance au motif qu'il était trop tard alors que les personnespresschargées de l'enregistrement n'ont pas été rapides il n'y avait une longue file d'attente"

Points négatifs : "4 hours delayed :("

Points négatifs : "4 hour delay"

Points positifs : "Arriver d’un point a à un point b."
Points négatifs : "Plus de 4 heures de retard, avec des mails de Kayak depuis 7 heures du matin jusqu’au soir qui annonçait des retards sur le vol( une trentaine de mails en tout). Avec chaque fois un temps d’attente Different ( 3h/2h/20min...). Puis enfin avec quatre heures de retard en commence l’embarquement et il s’arre En plein milieu pour on ne sait quelle raison ( personne ne nous dit quoique ce soit) et on ne t’off Même pas à boire ni rien à bord. Bref vraiment dégoûtée"

Points positifs : "Rien"
Points négatifs : "4h de retard en tout."

Points positifs : "Nothing"
Points négatifs : "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"

Points positifs : "On flight home, second lost bag of trip and second time of an extremely long wait, truly long long wait to report lost bag in Barcelona. So far, I have only one message for updates online about my lost bag. It always says "searching." I don't think they are though."
Points négatifs : "Lost luggage. If they would let me speak with someone live, I could give them an idea where they lost it. Looking online, I see many comments that the airline has not. located nor compensate for lost bags."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "Cheap"
Points négatifs : "Check-in process was a nightmare not well coordinated and took forever"

Points positifs : "Aircraft cabin comfornand cleanliness"
Points négatifs : "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."

Points positifs : "Le personnel de bord"
Points négatifs : "Rien"

Points positifs : "Rapide efficace les informations ont été exactes"

Points positifs : "Quick flight and good service"
Points négatifs : "Cheap flight but odd that we always take a shuttle from plane to airport"

Points négatifs : "Temps d'attente à l'enregistrement des bagages !"

Points négatifs : "Je n'ai pas pu m'enregistrer. L'heure n'était pourtant pas dépassée et l'avion a été retardé. J'ai eu à faire à une personne très stupide au comptoire d'enregistrement."

Points positifs : "Boarding"
Points négatifs : "No bags"

Points positifs : "There were assistants guiding me through the check in process."

Points négatifs : "Food and entertainment don’t apply to my trip"