Locations de SUV à Dublin

Points positifs : Staff were very helpful at Avis but the insurance fees were outrageous and tripled the cost of the rental. That being said, I cannot commend them enough for how they handled our return of the car early due to COVID-19

Points négatifs : Quote insurance in advance and do a better job describing luggage space. We did not have enough space for 4 large pieces of luggage in this car

Points positifs : Extremely rude staff, particularly the woman working at the counter in Terminal 2 and the shuttle bus driver. Additional charges applied at time of collection which were not transparent during booking process. Car provided was much smaller than that advertised for the category. Slow pick-up/drop-off

Points négatifs : Everything, would never rent from them again

Points négatifs : Avis would not honor the reservation for a particular size car and said the car rental.com which we made the reservation made mistake and we had to deal with them. Where is the agreement between the companies if I have to correct their mistakes?

Points positifs : The outside of the car was dirty, the transmission would easily slip into reverse (no down press, or button to engage). They were going to charge me for a dent in the hood, fortunately my wife had taken a picture of it when we picked up the car.

Points positifs : the second car was very good. they helped us at the airport which was a better location. However, the agent that helped us was less than helpful. it needed to be clearer that if you didn't take their insurance they were going to put 7500 euros on your credit card. he was unwilling to provide options. In comparison we dealt with another company in glascow and they provided good alternatives with reasonable costs. A much better experience.

Points négatifs : The first car they gave us was old and not in good working order. we returned it and got a much better, newer car that worked well.

Unsatisfactory and unprofessional

Points négatifs : The woman at the Dublin Airport Avis booth quoted double the cost of online quote. The workers were unprofessional, not accommodating. I rented same car from Sixt Irish car rental for half the price. I will not use Avis!