Points positifs: - Room and bed were extremely comfortable - Breakfast was quite good but too expensive - Dinner was also quite good but food and wine were way too expensive; much more affordable to eat dinner at ...
Points négatifs: - Food and drinks were overpriced - Had to pay for wifi access - No hair dryer in room - Area the hotel is located isn't very safe so avoid walking, especially late in the evening or at night, ...
Points positifs: Comfortable bed , great staff. We were all allowed an early check in .
Points négatifs: Hotel shuttle was not arranged as requested. No compensation was given for me having to pay for my taxi down to the hotel.
Points positifs: It was well layed out.
Points négatifs: It was well maintained
Points négatifs: They put a hold on my card although this was not supposed to be done and I asked them not to do it. Added to this I was unable to extend my stay by one night. I had to check out and then make a new ...
Points positifs: Everything was just fine. You couldn't ask for more.
Points négatifs: The price of the breakfast.
Points positifs: Love the facility and it's safety . Top class got water for free and a beer .
Points négatifs: Didn't like my towels never got replaced no towels in the morning and shampoo and conditioner. House keeping was poor .
Points positifs: Rooms were great. That's where it ends
Points négatifs: Staff service was poor at breakfast and at the bar. The food was awful. The bar had no Cranberry juice!!! Things were overpriced considering service was non-existent.
Points positifs: Rooms are awesome
Points négatifs: Wifi
Points positifs: Extra comfy bed. Dinner was great
Points positifs: The staff here was truly friendly. The entire hotel was clean and worthy of a high rating. Proximity to the city center is great. Whenever I return to Guyana I will definitely be staying at this ...
Points négatifs: The food prices were a little high but the food was excellent.
Points positifs: Clean, no construction errors observed
Points négatifs: Continue to work of training staff
Points positifs: Propre, pas de problème de construction observé
Points négatifs: Continuez à travailler à la formation du personnel
Points positifs: The rooms were very modern and sophisticated
Points négatifs: The did not have an elevator
Points positifs: Good staff. Relaxing..
Points positifs: The customer service was excellent from all hotel staff from check in to check out.
Points négatifs: I was a little disappointed with the external appearance of the property. The property could use a fresh coat of paint on the external walls of the hotel as I observed some discolouration and fading.
Points positifs: The new facility is much better than the old one. Every thing was perfect. I stayed there any time.
Points négatifs: The old building did not have any lights over the bathroom mirror. Things were falling from the roof unto the bed Need a better closet and writing desk.i wouldn't recommend the old building
Points positifs: Room was comfortable Shower excellent Food was tasty Staff were polite
Points négatifs: Saw cockroaches in room Bed was squeaky Bed head was broken
Points négatifs: Beds could be more comfortable.
Points positifs: Close to the City-center, that isn´t worth to visit; you also need a taxi to reach some restaurants, but they are cheap. The lodge is pretty good with a Garden and some lounges you can use in the ...
Points positifs: Quiet. Staff was generally very helpful.
Points négatifs: Meals were not a great value.
Points positifs: The room was really nice.
Points négatifs: It do not have a pool which was disappointing.
Points positifs: The staff went out of their way to accommodate my request for an early breakfast given my 6am flight departure.
Points positifs: La gentillesse du personnel, l'emplacement de l'hôtel
Points négatifs: le petit déjeuner et le déjeuner trop coûteux pour ce qu'on retrouve dans l'assiette, lit inconfortable, la différence de prix à la réservation et celui payé en fin de séjour. Nous étions ...
Points positifs: Good location for getting around Georgetown city centre , good local food available on menu, very relaxed atomosphere, friendly staff
Points négatifs: No toilet brush in bathroom, no bathroom extractor fitted , no chest of drawers for clothes
Points positifs: Beautiful colonial style hotel, nice courtyard, and kind and helpful staff. Good central location.
Points négatifs: The bathroom is completely outdated, poor shower, and no ventilation whatsoever. As in many rooms also in ours the air conditioning needs replacement. The continental breakfast had little choice with ...
Points positifs: Being in a period building that was excellently preserved
Points négatifs: Too tiny to mention
Points positifs: Place was clean.
Points négatifs: Room was small. Credit card machine did not function.
Points positifs: All day menus from the Bar and the restaurant.
Points négatifs: The WiFi constantly kept dropping out. Tried to use the business center to send an email and non of the computers were working and I could not use the ethernet cable with my laptop neither to gain ...
Points positifs: Staff are very helpful and cheerful.
Points négatifs: Limited options on breakfast, but still good.
Points positifs: The staff (most) were welcoming and friendly they were accompanying and made u feel at home. The place was clean and the environs well maintained The breakfast was very good there was variety ...
Points négatifs: Some of the staff could be a little more friendly , professional and patient. I got the impression from some like they were not that approachable and willing to engage in basic courtesies They ...
Points positifs: The staff were welcoming, giving the hotel a friendly and family like atmosphere. I loved the quiet of the place and the excellent hospitality that accompanies it.
Points négatifs: It is difficult to identify a dislike but I will say your price increase should reflect changes to your room decor and its maintenance.
Points positifs: the design - an old house with balconies - lovely.
Points négatifs: second time we stayed the room was rather dark.
Points positifs: The location was central
Points négatifs: The room I was given opened onto the courtyard and did not provide access to direct sunlight.
Points positifs: The property has a strategic location in Georgetown, close to the main touristic point in the city, great and friendly staff specially Mr Dennis, he is very professional care about every single ...
Points positifs: Hotel was clean. Staff was fantastic. They have a very nice covered roof top veranda.
Points négatifs: Room was small. I could not adjust the air conditioner. I thought the price was a little high for the facility
Points positifs: The manager was very polite and helpful.Taxi service was very prompt and reliable. Any issues were dealt with quickly.
Points négatifs: Breakfast was very simple and disappointing. We had basically the same meal everyday. Cable is very basic, about 10 channels max. The channels were very blurry. Some of the staff wasnt very ...
Points positifs: Excellent breakfast. Also was provided with a packaged breakfast due to an early flight.
Points positifs: Excellent staff
Points négatifs: Hotel priced at North American rate but provides Third World standards. Rooms are made up only on request, towels by request, no ironing board, continental breakfast is a joke etc.
Points positifs: Amazing, friendly staff! Great recommendations for local activities and sightseeing. Excellent home cooked breakfast.
Points positifs: Locally owned and operated. Amazing home cooked breakfast. Incredibly friendly and helpful staff.
Points positifs: Staff friendly and helpful
Points négatifs: Room seemed old even though the hotel is fairly new.
Points positifs: Very friendly staff and Dennis went out of his way to assist when asked - he was very accommodating.
Points négatifs: The bed was extremely hard and uncomfortable. There was no A/C in the actual hotel itself (only the bedrooms) and also the fact that there isn't a lift (elevator) to enable easy access to the...
Points positifs: Very friendly and helpful staff. Felt comfortable and relaxed.
Points négatifs: Can improve Wifi signal as it wasn't great. Keeps loosing signal but was enough to make contact when needed. Everything else and staff was great. I would definitely book again.
Points positifs: Beautiful hotel with fantastic staff. Very easy to pay with Visa onsite. Very close to downtown Georgetown.
Points négatifs: Durban Street is very uneven. Some places are quite nice, but others are right out of a shantytown documentary. If that bothers you, though, you should re-think visiting Georgetown.
Points positifs: le personnel est très gentil, très à l'écoute des clients (petit déjeuner normalement à 8h et servi pour nous à 7h pour causse de départ au travail à 7h30)
Points positifs: fROM BIG AND BREEZY2 BALCONIES COULD SEE FRUITS, VEGETABLE, COCONUTS IN BOURDA MARKET sAFE STREETS, HELPFUL, COURTEOUS MANAGER AND STAFF, ACCESS TO KITCHEN, FREE COFFEE,TEA, TV, FRIDGE, AIR CONDITION...
Points négatifs: Hardly any
Points positifs: The guest house was centrally placed in Georgetown two minutes walk from Bourda Market , full of affordable fresh fruits, esp water coconuts, plaintains, papawya, pineapples, etc. Owner and Staff ...
Points négatifs: HARDLY THINK OF ANY. MAYBE ROOM COULD BE WARM ON ENTRY. BUT AIRCONDITION IS QUICK AND GOOD.
Points positifs: Conveniently located, most things within walking distance. Has a quiet bar, with an extensive selection of local beer. Julian has an excellent knowledge of everything Guyanian, and more. It was a ...
Points négatifs: No negetives really. It is what it is, and I was happy with staying there.
Points positifs: It was an absolute pleasure to stay at Julian''s Guesthouse. Julian is really a nice guy and very helpfull with everything, from calling taxi's to arranging excursions to the Kaieteur ...
Points négatifs: It would have been nice if breakfast was an option, but there are places nearby, so this is not a real problem. Thereby, Julian has plenty of suggestion for eating and so on. Can't think of ...
Points positifs: the owner Julian will go out of his way to meet your travel/transport needs. one of the most helpful hotel owners I have had the privilege to meet. highly recommended.
Points positifs: Staff was helpful
Points négatifs: Mosquitos in room. Toilet was not working. Dirty room. Noisy A/C. Cold shower
Points positifs: Julian was extremely welcoming. He helped me find a flight to Kaieteur Falls in one day, which is practically unheard of. The location is convenient to everything in Georgetown.
Points positifs: Nice welcome and good location
Points négatifs: Room a little small and well-used
Points positifs: Julian very helpful and friendly.
Points négatifs: Kitchen not working due to muslim holiday. Wifi didn't work until we were ready to leave.
Points positifs: Julian is really helpful and can assist with any issues you have. The location is great, about 20 min walk to Stabroek market places like St. Georges church are on the way. Great value, nice bar area.
Points négatifs: There are two things that would make this place better, offer some kind of breakfast, even if you charge lightly more... the second thing for me is the pillows... they are plastic coated inside the ...
Points positifs: Rien
Points négatifs: Ne devrait pas être présent sur Booking.com.com surtout à ce prix prohibitif pour la prestation.
Points négatifs: Not able to my international calls from my room .Must be done at front desk. Local calls must go via hotel operator. No direct dialing.
Points positifs: Pool
Points négatifs: Not as clean for the value.
Points positifs: This is the best staff in the world, from the security to the girls at the front desk. The restaurant service(like Tony World best server).
Points positifs: Everything was great, from staff to the bed, I couldn't ask for anything more. I would definitely recommend this hotel to anyone who wants to visit Guyana with friends and family.
Points négatifs: I didn't like that booking.com didn't informed me that the hotel don't accept America express and discover card. I had to be looking for a bank to withdraw money all over Georgetown. I ...
Points négatifs: I live everything, I was very pleased.
Points positifs: The friendly staff.
Points négatifs: The hotel amenities could have been better, a few items in the room were damaged.
Points positifs: The room came with complimentary breakfast.....however, the restaurant was a bit pricey. I had dinner on my first night and paid an arm and a leg. I ate no other meal there except the complimentary ...
Points négatifs: The location of the hotel is 11 km outside of Georgetown. Trips into the capital required a taxi...costing around $10 to $15 USD. There was no hotel shuttle to / from the airport as advertised on ...
Points positifs: The local breakfast was awesome - quite the surprise. I liked the fact there was constant security and a metal detector at the entrance. Showed that they took the safety of their guests very ...
Points négatifs: There was no hot water in the shower, it was very disappointing.
Points positifs: The breakfast was tasty but at ck in I should have been reminded that it was complimentary I only remembered the 2nd day
Points négatifs: After a late ck in I went to the pool and was rudely attended to by a staff and I had to complain to a manager who came later on to try and fix the situation. My first impression was not good but as ...
Points positifs: Spacious room and facilities . Fantastic room.
Points négatifs: Internet was impossible to use. At this point where we need connectivity 24/7, Ramada offered a poor wifi service for people on business, not even at their business centre. Internet wi-fi is a ...
Points positifs: Staff were ok.
Points négatifs: The whole hotel whether room or Gym or corridors etc STINK. Pool have bugs and insects floating. Better to diet than eat in the hotel. You would be lucky if you don't swallow one. There should be a law for refunds in such cases. Don't get carried away with Hotel photographs. Save your money.
Points positifs: closeness to where I wanted to go.
Points négatifs: staff was very rude the cable was showing all crap. was no chair in the room or table
Points négatifs: The bathroom facilities
Points positifs: The staff was very friendly, courteous and knowledgeable. Arrived April 23, 2017 and was greeted with a warm smile from Marsha. Tammy, Rohini, Kassendra, Wanda and Marsha all went the extra mile to ...
Points positifs: I like the cheese
Points positifs: The hotel was in a great location, close to a lot of food places. The hotel was on a busy street, but the noise level was not bad at all. The ac worked great. There was a clean and cold mini fridge ...
Points négatifs: The customer service was pretty bad. When we first got there the staff member greeted us with a simple, 'Yeah?' Then only said a few words after that, she wouldn't even look at us as she...
Points positifs: The bed for a single was very large. The rates are worth it.
Points négatifs: There was no hot water for the shower but it did get so hot outside that it was probably for the best. There was a mouse in my room and I was eaten alive by mosquitoes.
Points positifs: Only the bed was ok
Points négatifs: The fridge didn't work, tv didn't work, the others guests were gathering and sitting in front off my door making a lot of noises. I couldn't sleep. There was no coffee crème or Milk, ...
Points positifs: correct service with good breakfast.
Points négatifs: some room has no direct window
Points positifs: Thanks.
Points positifs: Location & accommodation
Points positifs: The room was clean the bed was grate, bathroom was ok but need some work. Taxi service was excellent always on time.
Points négatifs: there was no hot water and my departure was 4am the morning so with that I draft a cold because I had to shower in cold water. The rooms should be sound proof cause the other guest was talking very ...