Hôtels à Horta

Points positifs: It was a great stay! But the most oustanding was the reception staff work. I travel a lot, but here I met the highest professionalism of Mr.Andre Silvejra. We got accurate, fast and friendly help in everything that we need: a cake for my son (who turned 10 ), lovely baloons decorations, best possible resturants in Horta reservations, amazing guide for private tour to Pico and even a massage. Plus here we got an upgrade for the room with a great view. Mr.Andre personally made our short trip so nice and comfortble, that I am sure that the hotel managent is to be proud to have such a specialist on board:) We also enjoyed jacuzzi with a great view upstairs in a fitness center.

Points négatifs: Brekfast seemed to me very simple and definately needs some improvement.

Points positifs: We stayed here off season with my husband and really loved the place. The location was great, nice breakfast, friendly staff and there were opportunities to use sauna and jacuzzi every single evening. Was totally worth the money!

Points négatifs: The coffee served for breakfast is a disgrace.

Points positifs: La grande chambre, spacieuse, le buffet de petit déjeuner, le tres bon emplacement.

Points positifs: price/quality ratio is very good

Points positifs: Les chambres et les lits sont confortables, le personnel attentionné et sympathique. Hôtel donnant sur le bassin de plaisance du port d'Horta, bien situé.

Points positifs: Près de tout; de la plage, des restos, du ferry et belle vue du lever du soleil sur Pico.

Points positifs: courteous staff, helpful and friendly.

Points positifs: Bonne situation pour visiter Faial.

Points positifs: La réception ouverte très tardivement permet d’arriver même avec le dernier bateau, vers minuit! Le personnel est agréable. Tout est très propre.

Points positifs: L'espace aquatique est superbe : piscines, sauna,hammam, jacuzzi ..

Points négatifs: Une bouteille d'eau dans la chambre à l'arrivée...mais pas les autres jours ..

Points positifs: Tasty and varied breakfast. Very nice staff, ready to help and very welcoming. The room had a nice view, was well equipped and clean. The bar and restaurant have a good variety of meal options, both in price and type, and a good service. Also liked the jaccuzi.

Points négatifs: Nothing important to point out.

Points positifs: Everything.

Points positifs: -emplacement ++ tout près de la Marina -la piscine -l île de Faial en général +++

Points négatifs: -personnel pas très chaleureux -petit déj buffet très moyen pour le prix de la nuit

Points positifs: Très belle vue sur Pico et la marina.

Points négatifs: La décoration est passée.

Points positifs: Beautiful view from the infinity pool area, nice indoor heated pool, sauna, spa, and exercise facilities. Breakfast was plentiful and had lots of variety. Location is up a staircase from the town, so may be difficult for people with mobility issues, but otherwise had easy access to local restaurants (check out Peter Cafe Sport) and sightseeing. Staff was super polite and helpful and spoke great English.

Points négatifs: Some of the furnishings (and the hallways) look like they have seen better days but this did not detract from the pleasant stay.

Points positifs: Luxury hotel with spacious bedroom/bathroom, comfy beds, giant balcony, amazing views of Pico, short 2 min walk to Horta town, many choices at breakfast.

Points négatifs: Room was a bit damp and A/C did not work; shower took 5 minutes to warm up and was tepid at best; swimming pool had a mandatory bathing cap policy and front desk charged a fee for bathing caps, which was mildly annoying (who travels with a bathing cap?).

Points positifs: Very nice resort complex to spend some time relaxing or exploring the town of Horta which is a short walk away. Very nice breakfast included.

Points positifs: Excellent position, large parking space free of charge

Points négatifs: This hotel has probably lived its glory days 1-2 decades ago. It has probably used to be luxorious but not anymore. The carpet looks very dirty and old, furniture the same. Sheets and towels were clean, breakfast good. The worst was that we didn’t have hot water in the bathroom. Sink or shower, only cold water. Sorry, this is not a 4 stars hotel!

Points positifs: Good choice for breakfast

Points négatifs: Parking

Points positifs: Le pt déjeuner est extra, la vue imprenable

Points positifs: Breakfast buffet was ok. Staff, particularly in bar & reception were very friendly Location in centre of town very good.

Points négatifs: Hotel is tired. We had wardrobe door hanging off its hinges. Paint on woodwork badly chipped. No tea or coffee or kettle in room and no free bottled water after 1st night despite having grey water running in our bath/shower. Expected to pay 2 euros for a bottle of water which you could buy in town half price. NOT good service. Swimming pool lights not on and jacuzzi not warm.

Points positifs: L’emplacement et la vue

Points négatifs: Pas d’eau chaude, le lit était vraiment inconfortable

Points positifs: View, balcony, breakfast. room clean. Recommended.

Points positifs: La situation de l hotel , la vue depuis la chambre , la grandeur du lit ,la propreté

Points négatifs: Rien

Points positifs: The view is pretty nice. Breakfast was good.

Points négatifs: Hotel is somewhat old.

Points positifs: Nous avuins une chambre au 4eme étage avec vue sur la piscine, le port de Horta et l'île de Pico. Super petit déjeuner avec des serveurs adorables

Points négatifs: Rien

Points positifs: The view is special. A nice view too from the lounge.

Points négatifs: The bar had run out of vermouth.

Points positifs: Excellent location. A good hotel with an excellent price. The view to Pico is something awesome. Couldn't get enough of it.

Points positifs: Location was ok

Points négatifs: Could use some updating.

Points positifs: Lovely hotel with good location and fantastic views with very helpful friendly staff

Points négatifs: No Kettle in the room to make a cup of tea

Points positifs: La vue sur ile de pico

Points positifs: Very good to our stay staff are very good nice hope we must came back thank you

Points négatifs: We like every thing Very good to our stay staff are very good nice hope we must came back thank you

Points positifs: Awesome view on mount pico

Points positifs: Fort agréable avec charme et élégance.

Points positifs: La situation et le charme de la pousada. Le service excellent de la réception, particulièrement une jeune femme.

Points négatifs: Le manque de WIFI dans notre chambre (la 118) Petit déjeuner pourrait être plus varié.

Points positifs: Location

Points négatifs: Construction going on around the hotel

Points positifs: Perfect location to discover the city, nice ancient look.

Points négatifs: Bad coffee at breakfast

Points positifs: The location and view from my room were amazing!

Points négatifs: There were no plug outlets in the bathroom

Points positifs: Excellent emplacement sur le port d’Horta Bonne table

Points négatifs: Service un peu long pour le dîner ,mais les plats sont très bons et bien présentés

Points positifs: Location

Points négatifs: Property was under construction

Points positifs: The location is excellent.

Points négatifs: Breakfast was poor. No parking available in front of the hotel due to construction.

Points positifs: Excellent location. The setting of the old fortress is charming, the balcony in the room is spacious and the view to the pool and ocean is great.

Points négatifs: The room is outdated. The shower is old and very small, the closet has only hanging, no shelves. Breakfast is ok, not amazing, coffee machine had some problems but was fixed by staff. Only one staff member that knows her business is in charge of the whole restaurant.

Points positifs: Les objets religieux conservés en l’etat et l’aménagement des espaces. La très belle piscine. La grandeur des chambres L’accueil, la grande disponibilité et la La connaissance de l’histoire de ce cloître par les personnes chargées de la prise en charge des clients.

Points négatifs: La très mauvaise insonorisation des chambres, les odeurs de remontées d’égout durant mon séjour de 3 nuits. La vue sur le tas de compost depuis l’une des fenêtres de ma chambre et la vue sur le parc municipal et ses promeneurs depuis l’autre fenêtre et donc l’obligation de baisser les stores pour garder une certaine intimité. La grande table de déjeuner, très bien en chambres d’hôtes, pas souhaité dans un hôtel. La trop grande résonance de la petite salle de déjeuner qui permet difficilement de s’entendre si l’on est en présence d’un groupe comme ce fut mon cas. Pas de grande glace qui aurait pu trouver place dans l’intérieur de porte d’armoire sans nuire au respect des lieux. Robinet mal placé sur le lavabo d’où écoulement sur le pourtour du lavabo. Aucun espace pour disposer ses affaires de toilette, ou poserLe sa serviette de bain.

Points positifs: I want to thank the women at the front desk who changed our room from one that was small and musty with a view of nothing to a view of the water. We did have to pay extra which was ok but I thought was not necessary to charge more.

Points négatifs: The bed was way to hard!!!! Had to pay more for a Nicer room.

Points positifs: Great location and the best view of the marina and Pico. Very helpful staff.

Points négatifs: Unfortunately there was construction work for the park (?) next door so the façade of the Pousada was not as beautiful and welcoming as expected.

Points positifs: L'emplacement l'accueil

Points négatifs: Le bruit de la chambre qui donne sur la rue pavée

Points positifs: Personal of the hostel is great and really welcoming. And it was the best hostel experience in my life.

Points positifs: The jelly fish

Points négatifs: Ras

Points positifs: Nice accommodation, loved the sea creatures theme throughout the house.

Points négatifs: Compared to other B&Bs it‘s a little impersonal.

Points positifs: Bon emplacement

Points négatifs: Chambre sur rue pavée bruyante

Points négatifs: Les personnes sur la terrasse ou cuisine ont une vue directe dans la chambre si le rideau occultant est pas baissé

Points positifs: Les chambres sont très jolies, bien décorées et le lit confortable. Les locaux communs sont très agréables, cuisine avec casier personnel, salon TV et terrasse. Le petit déjeuner est correct, sans plus.

Points négatifs: Je suis sensible au bruit de la route.

Points positifs: Très central ! Un peu bruyant du coup mais avec la clim on peut fermer les fenêtres.

Points négatifs: Pas de tables individuelles pour le petit déjeuner... Du coup on s 'est retrouvé en train de déjeuner au milieu de la vaisselle sale des autres...; Et plus rien à manger et personne pour remettre le nourriture... en même temps, la jeune fille qui travaillait etait seule ! Pas de télé dans la chambre... Le prix pour les Açores étant élevé, on s 'attend quand même à une télé privée...

Points positifs: Localisation face au port, belle vue sur le port et le Mont Pico, petit déjeuner correct. Décoration des chambres, accès à la cuisine et à la terrasse.

Points négatifs: Petit-Déjeuner sans jus de fruits.

Points positifs: Endroit très propre et bien situé Personnel très agréable Je recommande

Points positifs: We loved the farm and the many little areas to sit, we spent a lovely evening watching the sunset from one of the terraces. The owner was very helpful when we arrived and gave us a tour of the property. We did not have a car and I feel this is a necessity for this particular accommodation. The breakfast was loveky but they could have done with a slightly larger selection of meats and yogurts. I particularly liked the local cheeses at breakfast.

Points négatifs: It was further from Horta centre than we realised and our room was not very private with thin doors and slightly see through curtains(room 8). This affected our stay as we were there on honeymoon. We could every word people outside our room were saying so we would have preferred a bit more privacy away. We also had nowhere to store clothes in our room so we had to leave all of our clothes in our bag and rummage about each morning. We would also have liked a small fridge or somewhere to keep water cool, the water from the tap was warm although drinkable.

Points positifs: L’accueil, la gentillesse, l’équipement de la cuisine, le petit bar ouvert avec des tarifs très raisonnables, le petit déjeuner, la vue de la terrasse au bord de la piscine, les nombreux espaces de détente à l’intérieur et à l’extérieur.

Points positifs: La vue magnifique sur la mer L’accueil très sympathique de Francisco et sa femme, un couple charmant et chaleureux L’équipement de la chambre (avec kitchenette équipée) La possibilité de dîner sur place Le petit déjeuner varié (avec jus d’orange naturel)

Points négatifs: Piscine bien placée avec vue mais sous toit (dommage en été mais doit être bien en mi saison) Salle de bain un peu vieillissante

Points positifs: L’emplacement, la beauté du jardin, le calme, la vue depuis la piscine et la décoration de la salle du petit déjeuner et du living room.

Points positifs: Tout était parfait! Magnifique jardin ! Vue océan! Propreté impécable! Accueil parfait! Belle piscine en bord de mer atteignable à pied

Points positifs: La plage à proximité, calme et bon acceuil en français

Points positifs: Au calme

Points négatifs: Chambre un peu petite Salle de bain/ wc très petite Lit "grinçant "

Points positifs: Nice little relaxing agroturismo (rural B&B) just off the airport of Faial (but there are so few planes that you don't even notice). We arrived in very bad weather having been diverted from Pico and we decided to change plans, which was not a problem at all. The place has a few rooms in several buildings, all nicely renovated, tastefully furnished and very clean. Breakfast is very good with local products and the owners are very welcoming. What originally made us to decide to stay at Quinta da Meia Era was the cat in the pictures (no one can say cats are not good for business...) as we also have an orange cat at home, and they turned out to be three cuddly ginger cats. Unfortunately, we only had one night, this would be a perfect place for some layed back week in summer not doing much else than hiking and exploring the island. We need to come back one day for exactly that.

Points négatifs: They are aware that the pool needs a bit of refurbishment, when that is done it will be an absolute dream relaxing holiday place. We had some power outages due to the storm, but that is not anyone's fault really and the electricity company was going around everywhere to try to fix things as soon as possible.

Points positifs: We wish we stayed longer than one day in this beautiful place. The houses are surrounded by a lovely garden, fantastic smell from trees and flowers are all around. We enjoyed the sunset and the morning ocean views from the balcony. Special thanks to Fransisco and Susana, who met us at the airport, showed markets with the local food, gave us lots of useful tips and organized a sailing tour.

Points négatifs: NA

Points positifs: Perfect Location. The Wohle staff was very friendly and courteos ! Breakfast was very good. Always like to come back

Points positifs: The owners are exceptionals for theirkindness and help. Food was also very good for breakfast and dinner

Points positifs: Everything is amazing at this paradise-looking place! The hosts are super kind, everything is decorated at the highest standards, the bed is very comfy and the breakfast is great!! If you're visiting Faial and you want to be surrounded by nature, yet next door to the airport and only a short drive to the main city, do not hesitate staying here!

Points négatifs: I only wish we could have stayed longer!!

Points positifs: The Casa is very nice in a wonderful garden. Our host was really kind and helpful. The room clean and facing the garden.

Points positifs: Hôte souriante et très agréable, disponible dès qu’on en a besoin.

Points négatifs: The hotel location was good but again the gave me side room from the pool location . This is second time I face that problem. And sometimes receptionist ignore me so this time I don't feel better and check out one day early but I paid all days charges already. Thanks

Points négatifs: Le lit, petit très décevant par rapport a la qualité des produits pour un hôtel 4*

Points positifs: Comme d’habitude la situation idéale face au terminal de ferry à Madalena. Le petit déjeuner agréable ainsi que la disponibilité et la gentillesse du personnel... Excellent rapport qualité prix!

Points positifs: Location is very good

Points négatifs: Beautiful place loveable staff

Points positifs: Location was great, close to everything, walking distance to all the shops and restaurants. Staff was helpful and courteous. Definitely recommend and look forward to doing it again!

Points positifs: Alas, I left too early for flight in the morning - so didn't have the breakfast! Staff were beyond friendly - and coming back from a day exploring to some free fruit in the room was a really nice touch.

Points négatifs: A bit utilitarian in appearance. So not much for "atmosphere", if you will. But clean and pleasant.

Points positifs: You can tell this was quite the hotel in its day

Points négatifs: The hotel is dated.

Points positifs: Parfait pour attraper le 1er ferry du matin pour l'ile de Faial.

Points négatifs: Situation idéale en face de la gare maritime et de très bons restaurants à proximité...

Points positifs: J'ai aimé la vue et la taille de ma chambre + la petite attention avec la corbeille de fruits :) Le petit déjeuner est aussi très riche donc c'est vraiment appréciable.

Points négatifs: Pour un hôtel 4* je m'attendais à un peignoir de bain voir même un bonnet de douche jetable...

Points positifs: Bed was super comfortable. Good central location

Points négatifs: No restaurant in the evening. Pool towels cost $10.

Points positifs: Location was good.

Points négatifs: Insufficient staff to cope with clients. The staff was abrupt and uncooperative in response to requests. In summary, one star service in a four star hotel. Hotel policy and staff training should be reviewed and changed.

Points positifs: Everything was wonderful. So clean and fresh. The pool was great and a very impressive piece of property that has their own winery.

Points négatifs: Nothing - everything was excellent.

Points positifs: We are a family of 6. We said in a house of the hotel great conditions with a swimming pool.

Points positifs: Maison tout confort impeccable. Tout est neuf et très bien décorée. Je recommande vivement

Points négatifs: Room ( it is not a luxury room ), bathroom, lack of privacy in the room, lack of private outside space, breakfast, coffee

Points positifs: Tout! L'accueil chaleureux de Luisa, la maison mêlant traditionnel et modernité, superbement décorée mais aussi très confortable et fonctionnelle, la piscine, les hamacs, la terrasse, la vue sur São Jorge au loin... Nous n'avons manqué de rien, si ce n'est de temps pour en profiter encore plus!! Ce séjour à Bandeiras restera inoubliable ! Une adresse à retenir..

Points négatifs: Rien

Points positifs: Le calme, les oiseaux, la situation géographique, le petit déjeuner délicieux, le personnel accueillant, la piscine. Un endroit idéal pour se ressourcer.

Points positifs: L'emplacement est juste dingue, les chambres très spacieuses et décorées avec gout, (comme toute la propriété) la literie très bonne

Points positifs: originalité de l'Etablissement, goût extrème des propriétaires, situation " au bout du monde".

Points négatifs: chambres sombres.

Points positifs: Nice location Breakfast was good but at this price we would have expected something special

Points négatifs: Be aware that there's not 24 hour availability of staff as it's not a real hotel but rather a private recidence Prices of wine in the minibar are very high, would recommend visit at local store where you get the same wine at 1/3 price We used the swimming towels once and they got removed and did not get replaced even though we spent 4 nights at this place. Not a big deal for us but not what we would expect for this kind of place.

Points positifs: I can’t begin to explain how beautiful this stay was. The staff was incredible. They clearly go out of their way to make sure their guests have a wonderful stay. The grounds are immaculate, the breakfast is wonderful, and the location is great. It is about a 5 min drive to the center of town. Across the street is a wonderful swimming hole. This accommodation is definitely for those that like to live like a local and not at hotel. Jose greeted us and gave us a wonderful tour upon check-in and was helpful throughout our stay. I will definitely be going back.

Points positifs: The attention to every little detail was remarkable. The owners and the staff did everything to make our stay as perfect as possible. Highly recommend and hope to be back soon

Points négatifs: Nothing

Points positifs: La situation, la vue, le calme, le déjeuner buffet.

Points négatifs: Le personnel (ou les patrons?) peu chaleureux. La piscine d'eau de mer...salée avec des sacs de sel venant d'Espagne.

Points positifs: Emplacement magnifique : vue sur les vignes et sur l'île de Faial. Terrasse très agréable.

Points négatifs: Rien

Points positifs: Lovely place to stay with helpful staff. Swimming pool was a great bonus. Breakfast was also super!!!

Points négatifs: Accomodation is located a few kilometres from the town of Madalena so car hire is essential.

Points positifs: Good breakfast

Points négatifs: Pool closed only open July/August

Points positifs: La petite piscine est très agréable

Points négatifs: Matelas un peu trop fatigué dans la chambre 20

Points positifs: Maison avec 2 chambres et un salon. Vue sur faial. Au calme. Bien equipe et grande cuisine. Bon petit dejeuner. Parking privatif.

Points négatifs: Seule la literie aurait pu etre de meilleure qualite.

Points positifs: La piscine et la gentillesse du personnel.

Points négatifs: L’éloignement de Madalena (3,8 km). Sans voitures et avec la réception fermée en fin de journée, pas évident de trouver un taxi...

Points positifs: Belle terrasse et sympathique vue. Chambre spacieuse, climatisée

Points négatifs: Bémol pour le petit-déjeuner qui n'était composé que de produits industriels (café et jus d'orange en poudre) Bémol également sur le prix de la lessive : 31 euros pour moins de 10 vêtements !

Points négatifs: We had to wait awhile for someone to show up to check in. We rung the bell multiple times and finally had to call the number of the cell phone which was left by the front desk before someone showed up.

Points positifs: Friendly staff, clean room

Points positifs: Rooms are very good, new and clean, spacious and comfortable beds. Nice shower and perfect breakfast, lots of choice hot and cold buffet!

Points négatifs: The taxi from the harbour in Sao Roque to the hotel (the service they offer) was too expensive, more expensive than a regular taxi. As a service for guests they should offer a discount on transfers because you already pay enough for the hotel. On Sundays they charge extra money for transfers, which doesn't seem very customer oriented.

Points positifs: The swimming pool is fantastic - heated, and has a roof, so lovely and warm. Great view. Perfect for relaxing after exploring the island. Highly recommended!