Hôtels à Jersey

Points positifs: Helpful staff and good location - the hotel was within easy walking distance (10-15 minutes) of both the centre of St Helier and the bus station. We chose not to hire a car so this made exploring the island easier. The pool was lovely and there was a good breakfast on offer each morning,

Points négatifs: There were only 4 deck chairs available at the pool. The bathroom in our room could have done with some updating - the towel rail was loose on the wall and the shower screen leaked water over the floor every morning.

Points positifs: There is a lovely pool area and a gym available for use. The room was spatious and clean.

Points négatifs: The bedroom had no air conditioning or a fan, which in the hot weather made sleeping very uncomfortable. We were promised a double bed but were given a room with two singles.

Points positifs: La qualité de l'accueil du personnel, l'emplacement près du quartier commerçant de St Hélier, bar de l'hôtel animé avec musique live

Points négatifs: Chambre très sombre et mobilier un peu fatigué, chambre twin avec deux lits assez étroits. Pas de commande de restauration après 21h au restaurant, c'est un peu juste comme horaire.

Points positifs: Clean, very smart very welcoming, great food and great staff

Points négatifs: Location was not ideal, mainly in terms of distance from town centre, but equally was only a short walk away so didn’t detract much

Points positifs: Good atmosphere, staff friendly, nice room, food great, no complaints

Points positifs: Le standing de l hôtel est indéniable. On vous met votre valise dans votre chambre en attendant votre arrivée définitive c'est agréable. Le restaurant à un bon rapport qualité prix et le service est impeccable.

Points négatifs: Notre chambre était située sur un palier ouvert sur le hall ce qui la rendait un peu bruyante heureusement que le groupe de musique s'est arrêté vers 23h. Si on veut du calme prendre en compte les soirées musicales .J ai trouvé que le groupe de musique jouait très très bien mais nous devions vraiment parler très fort au restaurant pour discuter ce qui est un peu gênant...

Points positifs: It was handy for where we needed to be and it was very welcoming

Points négatifs: Very clean, polite and helpful staff lovely breakfast was

Points positifs: Great location on town outskirts.

Points positifs: Nice clean hotel

Points négatifs: Swimming pool not heated and outdoor area not as expected. Room very hot and not as big as we were expecting. Room view was just walls of hotel.

Points positifs: Very modern

Points négatifs: Only got water in room on arrival

Points positifs: The staff were very attentive and there was a good choice of gins at the hotel bar. Jazz band some evenings who were very good.

Points négatifs: It was very hot in the room. No aircon and a little tired in general. Reception sorted out a small fan for us on the second day which did help but it was still quite difficult to sleep.

Points positifs: Staff friendly and helpful

Points négatifs: Nothing

Points positifs: Excellent breakfast. Very helpful staff.

Points négatifs: Nothing. I have no fault with the hotel. However, it was slightly farther from the centre than I expected: but that was my mistake and is no reflection on the hotel.

Points positifs: Spacious

Points négatifs: Rooms on the small side. Didn’t like shower in bath only. Repeating menu every night.

Points positifs: Beautiful hotel

Points négatifs: Only a skylight in the room which I couldn’t open so was a bit stuffy

Points positifs: The spa was really nice recently refurbished , the staff were also really helpful.

Points négatifs: We had a broken mattress on the first night so didn’t have a good night sleep, but the bed was quickly replaced the next day. The hotel needs abit of updating inline with the spa.

Points positifs: Excellent breakfast with a good selection of hot and cold food. The hotel offers a free shuttle bus service into St. Helier which is very useful. Very friendly staff.

Points négatifs: The room did not have air conditioning and at the time of our visit the weather was very warm so the room was a bit too hot at night.

Points positifs: The staff were lovely, helpful and friendly

Points négatifs: There was no fridge in the room. Most hotels I've stayed in over the last few years have provided courtsey bottled water in the room.

Points positifs: Hôtel très agréable, situé à 15 minutes à pieds du centre de St Helier, petit déjeuner très copieux, anglais et continental, chambre allouée (233) très spacieuse et confortable, lit queensize. Piscine, spa etc parfaits. Enfin, personnel très sympathique.

Points positifs: The staff were super friendly and helpful with any quires I had. Food was great and breakfast was always stocked up with fresh stuff. Pool was fab and your given a towel as you enter. Had a massage there to the ladies are really nice and was really relaxing and she fixed my back she was excellent. In great location bus stops right outside the hotel and quick into town. I had a single and was still lovely and roomy and had a desk and comfy chair to relax in and tv. Had bath and shower which was great. Also a free shuttle bus from the hotel to town.

Points négatifs: Nothing it was all great

Points positifs: Food and service, excellent.

Points négatifs: Property tiered and in need of make over. No air conditioning. Bed needs new mattress. Bathrooms need upgrading with proper showers, not over-bath showers, and grab Handel’s for the elderly.

Points positifs: Le personnel, les installations et les repas pris au restaurant "Garden View". Tres bon rapport qualité prix avec une très belle vue depuis la chambre car l'hôtel surplombe la capitale.

Points positifs: It was a lovely experience staff where polite pleasant and very helpful in all area's thanks

Points négatifs: Sea gulls

Points positifs: The breakfast was amazing and the breakfast staff were outstanding. I have a special diet and after the first morning the team were already aware and their service and attention to detail was first rate.

Points négatifs: Sadly the evening restaurant staff were totally opposite to the morning breakfast team and on the first evening we had to wait nearly an hour for a main course and they even tried to add a service change! Needless to say we didn't use the evening restaurant facilities again during the rest of our stay.

Points positifs: Arrived early morning around 10am and the room was ready & available so we where able to check inito our room right away which was brilliant . Unpacked and chilled by the pool .

Points négatifs: The open air pool was a treat especially in walm weather.

Points positifs: Friendly helpful staff. The bar was well laid out, Beds comfy, clean environment.

Points négatifs: The view, but appreciate why it is what it is.

Points positifs: Clean, good location, pleasant and efficient staff, good restaurant.

Points négatifs: No air conditioning. Minor problem, but in a hot week the rooms can get too warm.

Points positifs: The hotel was excellent could not have been any better. the service from the staff was exceptional an will certainly be booking for next year. We travelled with friends and family inc x 2 five year olds and the facilities with perfect amazing pool which was kept very clean and staff so friendly

Points positifs: Lovely hotel chosen as slightly out of town centre with easy car parking but a nice easy walk to centre for shops and restaurants. Great cooked breakfast and food in hotel restaurant was way beyond normal hotel food qualities - staff extremely friendly and helpful. Highly recommended for all aspects.

Points négatifs: Nothing

Points positifs: Breakfast was very good, as was the location.

Points négatifs: Because of one way system, the hotel was difficult to find by car.

Points positifs: petit déjeuner copieux près du centre ville mais plus calme

Points négatifs: parking étroit

Points positifs: Breakfast was excellent Good night's sleep Very friendly staff More like a guest house, I mean that in a good way, just felt more personal

Points négatifs: Nothing

Points positifs: The food was exquisite day and night.

Points négatifs: The only minor point were the pillows in the bedroom. Not squishy enough and not comfortable!! :(

Points positifs: Accueil très sympathique,personnel du restaurant très avenant.

Points négatifs: L'épaisseur des murs. Trop mince,on entendait nos voisins malades tousser en permanence.

Points positifs: Relaxed atmosphere. Staff customer care could have been improved a little.

Points négatifs: Rooms too hot, given a fan, but on the 3rd floor rooms were unbearable. The temp outside was v hot. Sleeping very difficult to achieve.

Points positifs: Food /staff first class

Points négatifs: ?????

Points positifs: This is the best hotel we have stayed in for along time, very clean, rooms have every thing you want, management & staff very helpfull, will be comeing back in june for alonger break. Thank you all for a very enjoyable stay.

Points négatifs:

Points négatifs: linge en très mauvais état, taies d'oreillers trouées éfilochées, draps de bains éfilochés, traces de rouille et de saleté sur les draps. la piscine était (malgré le beau temps) fermée...hotel sale à éviter. qui plus est les chambre premium sont juste au dessus du restaurant et l'hotel a donné une soiréee dansante jusqu'à 2 heures du matin!!! le bruit était insuportable... hotel à éviter

Points positifs: chambre communicante pour les enfants

Points positifs: Bon confort, lit XXL et salle de bain récente. Personnel accueillant et breakfast copieux.

Points positifs: Pleasant place, comfortable beds

Points négatifs: The walls were a bit thin, as I could hear the couple in the room next door...

Points positifs: The hotel was clean and welcoming, and after a busy day very comfoting. A very good base.

Points négatifs: The only thing that could have been improved for me, As i dont walk to well it would have been wonderful if there had been a bus service. Not every one would agree, but one nearby would have helped me.

Points positifs: Helpful Staff.

Points négatifs: No airconditioning in the room and our bathroom was no more that a small oblong with toilet at one end and shower at the other. The sink was in the main bedroom/

Points positifs: Friendly staff

Points négatifs: Evening meals not a very high standard

Points positifs: hotel staff frienndly very helpful, room had mildew above the bed and in the bathroom, had a main meal on the sunday very poor, expensive

Points positifs: Accueil très chaleureux et compétent. Hôtel pas très beau de l'extérieur mais très très agréable à l'intérieur. Chambre propre et assez jolie. Equipement suffisant.

Points négatifs: Salle de bains propre et tout confort mais seul bémol vieillote.

Points positifs: Le personnel a été excellent et très serviable. Les espaces communs sont de loin confortables, comme la piscine. L'hôtel étant à proximité du centre de Saint Hélier, nous avons profité de ce dernier pleinement. Les déjeuners sont copieux, mais malheureusement peu variés pour ceux qui ont choisis le 'continental'

Points négatifs: Notre chambre d'hôtel n'a pas bénéficié d'une isolation phonique correcte et cela a été d'autant plus amplifié par l'indélicatesse avec le sol de nos voisins du dessus.

Points positifs: Friendliness of staff. Quick breakfast service

Points négatifs: Hairdryer kept cutting out.

Points positifs: Love the grounds beautiful gardens

Points négatifs: Bedrooms are basic but clean

Points positifs: Great pool; well maintained garden/grounds; hot tubs (although only one working for our visit). Staff are very friendly. Decent breakfast. Handy shuttle bus to and from town centre. No outside interference - secluded.

Points négatifs: Rooms are dated. The two rooms we had both had very little space for us (two rooms offered to us as a family pair but was far from practical in every sense). Floor was quite uneven in the corridor leading up to the rooms (as was the floor inside them). If you like your fried eggs with runny yolks, opt for scrambled instead. They get left under the heat lamps far too long.

Points positifs: Comfortable place. Exceptional staff always kind and happy to help and go an extra mile. We had transport to our next destination and this was fantastic to have. I would stay again. Thank you Food was great.

Points positifs: Very clean and comfortable and very friendly and helpful staff. I loved the outdoor pool which was just under 20m and great for a proper swim! The grounds are also beautifully kept. Breakfast was also very good. Would def go back!

Points positifs: Stunning location. As you approach the hotel from its drive you see that’s it’s surrounded by fields and trees. Very beautiful

Points négatifs: Firstly a very friendly welcome and our bags were taken to our rooms. Lovely airy rooms, with a pool view. We were on the ground floor as my Mum is 87 but still had a nice view of the pool. Secondly, the pool area is stunning. Sunloungers surround two sides of the pool with beautiful flowers and palm trees

Points positifs: Personnel très accueillant. Prêts à tout pour nous servir du mieux possible.

Points négatifs: L’accueil Du personnel de l’hôtel Qui ne doit pas beaucoup apprécier les français !! C’est dommage car le site en lui-même pourrait être agréable

Points positifs: Breakfast was very good - lots of choice on the cold buffet and very fast service on the hot food

Points négatifs: The cushion on the bed was stained with a crusty substance

Points positifs: The grounds are beautiful and well maintained. The staff was very helpful, especially Caoimhe and Leon. They ensure my stay was amazing:)

Points négatifs: The hotel is very dated.

Points positifs: Nice surroundings

Points négatifs: More buses to town

Points positifs: Helpful staff, great breakfast and amazing gardens with beautiful pool and other child friendly areas!

Points négatifs: Room a little tired but adequate. Shower very weak flow and fluctuation in temperature. Basin in room. Walls are quite thin, could clearly hear the people in the next room talking.

Points positifs: The staff where all lovely the food really good and the outside space really good.

Points négatifs: The hotel was a little dated

Points positifs: The food was amazing. Outdoor pool was also great. Upgraded to the family suite and so far, it was the space I needed from the start of my stay but unfortunately only got this for the last night.

Points négatifs: The rooms are way too small based on the money paid for it. In my opinion, value for money isn’t seen. Also was disappointed with the bathroom. Couldn’t fit in the bath tub with my little daughter as she likes to soak up before bed. Basically the first two days were not great.

Points positifs: piscine extérieure piscine intérieure hammam parking

Points positifs: Staff were very friendly and very attentive throughout our stay. Hotel was very clean and rooms were well equipped. Food in the hotel was excellent, a wide choice at breakfast. Food in the bar is also excellent. Hotel is less than 5 minutes walk from the main shopping area. Would definitely return and highly recommend.

Points négatifs: Very hard to think of anything, no ironing facilities in the room is the only thing I can think of.

Points positifs: Room fairly small for price we paid food ok.surprised no shower caps in bathroom like to make up in bathroom but lighting too dim for that

Points négatifs: Room was quite small didn't feel particularly comfortable down stairs quite bland didn't make you feel like sitting downstairs

Points positifs: The staff where extremely helpful and willing to accommodate any request you made

Points négatifs: The fact that we could not get onto roof top terrace as residents because the whole area was reserved

Points positifs: Le cadre est très agréable le personnel est attentif et prévenant

Points négatifs: Avoir plus de pression d eau dans la salle de bain

Points positifs: The location is very central. Nice restaurants are all in walkable distance. A good place to stay for a short break on Jersey.

Points positifs: Spa de qualité Chambre bien insonorisée Bonne literie

Points négatifs: Petit déjeuner de qualité mais un peu cher car les oeufs brouillés et bacon ne sont pas compris dans la formule

Points positifs: Great staff, amazing Michelin restaurant. Very central and FREE onsite parking too.

Points négatifs: The bar terrace was a bit bland and neglected and very steep incline to some of the parking area.

Points positifs: Staff was helpful and efficient. Beds were very comfortable. Bohemia bar and restaurant are excellent.

Points négatifs: Sink in bathroom was too low and shower door did not work well so that water would be on the floor after a shower.

Points positifs: Spa Treatments were fabulous

Points négatifs: Lighting in the room was difficult to coordinate

Points positifs: Very comfortable bed.Nice Spa. Very nice housekeeping.Pleasant reception

Points négatifs: Breakfast was OK but I disapprove of hidden charges for coffee when buying breakfast on a room only basis. Continental breakfast includes it but any other breakfast doesn't. The coffee is 3.20 but this price isnt on the menu. Thats a very small thing. Bar meals outside the main restaurant have many items sold out, so its a little limited so flat iron steaks at a reasonable £12 or so were not available for several days, but a sirloin at £30 was, but it was very ordinary (

Points positifs: Very friendly, clean, we only had breakfast but it was fantastic & kept us going all day! It was our 25th wedding anniversary, we didn’t tell anyone & only put our cards up on the side table but came back to our room from a day out to find it decorated like it was fit for a king & queen!

Points négatifs: Nothing

Points positifs: Situation

Points négatifs: Trop bruyant - Pas de climatisation - moquette au sol

Points positifs: Le petit déjeuner

Points négatifs: L'accueil de la réceptionniste. Chambre bruyante orienté sur la route. Chambre a rafraîchir

Points négatifs: The restaurant was quite expensive.

Points positifs: Staff very good, ample breakfast infact too much!

Points négatifs: 10 minute walk from beach, but not a big problem. Room a touch on the small side for 2 people.

Points positifs: Great location Excellent service, rooms were clean and comfortable the staff were very friendly and helpful, would definitely be making a return visit and would highly recommend

Points négatifs: The room was a little small and an ode shape but I think that was because we were on a corner.

Points positifs: Food excellent in the restaurant and service spot on

Points négatifs: Air conditioning in the rooms would have been nice as the fan just blew warm air around

Points positifs: Friendly staff...

Points négatifs: The inn is not what we would class as a boutique hotel. The bathroom & bedroom need updating. The location is further out of town as suggested by previous reviews. Breakfast was fair with adequate choice but not crispy bacon as only cooked on one side, toast burnt on one side & uncooked on the other.

Points positifs: Staff very friendly Breakfast was very good

Points négatifs: The carpet was rather stained Our room was near the kitchen and it was rather noisy

Points positifs: Great place to stay, location was spot on and staff were very helpful

Points positifs: Clean and good staff

Points négatifs: Nothing

Points positifs: Restaurant food excellent

Points négatifs: Room a little small and as it was on the front of the hotel, very noisy from traffic

Points positifs: Comfy bed

Points négatifs: Needs redecoration, place is dated and not how it looks online,

Points positifs: The staff were brilliant and so was the food.

Points négatifs: Nothing

Points positifs: I thought your staff were all wonderful, so courteous and kind. It was a great location for me to visit my mother who lives just around the corner

Points négatifs: I would have preferred a top sheet and options of bed covers. I was too hot with the duvet and too cool without it so I had a couple of sleepless nights. I thought the hotel/ music etc. a little dated.

Points positifs: Staff were friendly. Location was fine with a nice 15 minute walk through Millennium Park to town. Hotel was clean. Menu was rather limited and unimaginative.

Points négatifs: Rooms and decor were a little tired and dated.

Points positifs: Good sized car park. We had a minibus. Didn’t have any problem with parking. 15-20 min walk into town centre. Indoor pool was used every day by family. Outdoor pool was a little too cold for the little ones. Family room was a good size. Breakfast was fine. Had evening meal one night. Was very nice.

Points négatifs: Bit dated. Needs a refurbishment.

Points positifs: Everything perfect,lovely breakfast

Points négatifs: The sun beds not comfy

Points négatifs: Manque d’adaptation pour les ressortissants français.

Points positifs: Petit déjeuner et dîner copieux et délicieux, service efficace et très (trop?) rapide. Hôtel situé un peu loin du port, mais très bien desservi par les bus.

Points négatifs: Chambre insuffisamment insonorisée, absence de climatisation. La piscine intérieure est petite et très fréquentée.

Points positifs: The location was central enough to be able to walk easily into town

Points négatifs: There was only one plug socket in the whole room, when I asked for an extension cable, they said they had run out as they "couldn't cater for everyone". I went on a particularly hot weekend, there wasn't any air conditioning in the room, when I asked for a fan, they told me they had run out, because, yes, they couldn't cater for everyone. I a glad I was only staying for one evening as I wouldn't have been able to stay any longer. The room was very tired, wallpaper peeling, bathroom not as clean as I'd like, just very old and in need of a refurb. At that price, it was not value for money at all.

Points positifs: Staff team very welcoming and helpful

Points négatifs: Fan supplied in room as no air conditioning

Points positifs: Breakfast great,swimming pool and other facilities .

Points positifs: Good Value for money and very helpful friendly staff

Points positifs: Shower was good size

Points négatifs: Internet stopped working and had to pay more for it

Points négatifs: Two tea bags two coffee no milk on one day I had to drink black tea luckily I had my own tea bags not impressed

Points positifs: Outside space to sit and have a drink in the afternoon sun. Hotel clean.

Points négatifs: The bedroom needs updating, the breakfast staff stand on guard waiting for you to finish so they can clean up before you leave.

Points positifs: Great location near the beach and town.

Points négatifs: Breakfast was lovely.

Points positifs: Petite structure, accueil sympathique. Grande chambre. Petit déjeuner très correct (plusieurs choix possibles). Situation par rapport au centre ville, proximité commerces et restaurants. Une grande plage à proximité. Possibilité de faire garder nos bagages en attente de notre départ.

Points négatifs: Créneau horaire petit déjeuner limité à 1 heure. Personnels pressés (mais aimables et sympathiques) de desservir. Bruits de fonctionnement (circuit d'eau ou ventilation douche ?) désagréables (cela nous a réveillés très tôt le 1er matin).

Points positifs: Very friendly and helpful. Good position

Points positifs: Everything! Lovely bedroom , tv , coffee & tea , friendly staff, especially the owner Amanda! .

Points positifs: Très belle chambre. Excellent petit déjeuner.

Points positifs: L'accueil etait parfait. L'emplacement très apprécié (possibilité de se rendre à pied à l'hotel : du débarquement à l'hotel).

Points négatifs: Le petit déjeuner car il manquait des fruits....

Points positifs: Breakfast superb. Location good excellent restaurants close buy.

Points négatifs: You need to like walking a little bit to get you in to St Helier.

Points positifs: LOCATION VERY CLOSE TO BEACH AND EASY WALK TO TOWN CENTRE. FOOD/BREAKFAST GOOD MY SINGLE ROOM HAD EXCELLENT ENSUIT FACILITIES. RECEPTION VERY HELPFUL. Lounge very comfortable, also out side table and chairs were an attractive area.

Points négatifs: Only small things, there was no mirror near a power socket to see to tong my hair. Also initial information from hotel prior to arrival was misleading - it said the bar area was available to consume own food rather than in the rooms, which was fine, but one assumed the bar area was naturally open for drinks- IT WAS NOT.

Points positifs: We liked the location to amenaties

Points négatifs: Alhambra was a lovely friendly place to stay. Our hosts were wonderful. Breakfast was fantastic with quick service. Location was perfect. Bus stop very close by. Town a short walk. Sea at end of road. Would definitely stay here again and would recommend Alhambra for a holiday location.

Points positifs: Accueil parfait, le charme de l'hotel, ambiance feutrée...tout y est pour passer un très bon moment de détente après les km de shopping! dans les chambres, j'ai beaucoup aimé la bouilloire électrique avec café, thé, lait. vraiment parfait à refaire

Points positifs: Friendly, family atmosphere; helpful staff; location convenient for city centre;satisfying breakfast.

Points négatifs: No.

Points positifs: Le personnel est excellent ! Une gentillesse hors norme ! Et quelques mots en français bien agréable !

Points négatifs: L'isolation phonique est vraiment problématique ... Mais seulement si le hasard vous donne des voisins bruillant ! :D

Points positifs: Friendly atmosphere

Points négatifs: Having only wanted two of the 5 items offered for breakfast, it would have been nice to have been offered a second sausage!!

Points positifs: Amanda is great & really goes out of her way to help you with anything she can. Our room was clean & tidy & had everything we needed. We would definately stay there again & would recommend it.

Points positifs: accueil tres sympathjque chambre agreable et possibiliité de laisser les bagages toute la journée

Points négatifs: seul inconveniant dans notre chambre pas de salle de bain comme annonçé..lavabo ds la chambre et douche et wc dans le meme petit espace

Points positifs: Location of stay good. Tourist walking festival very well organised and Guide leader very good Remi

Points positifs: the personel touch. relaxed atmosphere. local information

Points positifs: Très bon accueil de notre hôtesse qui fait l'effort de parler français. Bon petit déjeuner et personnel très avenant.

Points négatifs: l'hôtel Alhambra est très jolie "vue de l'extérieur" côté route/ l'intérieur est très âgé/ les chambres sont démodées ( décrépit) /meubles ,lavabo :trop ancien!/ rideaux croulants !/ l'hôtel est trop éloigné du centre de St Hélier / shoping trop loin (besoin de taxi !)la salle du petit déjeuner est la plus belle des salles !

Points positifs: The owner and her staff were very friendly, welcoming and helpful. The room was clean and comfortable. Breakfast was good with a choice of continental or full English. Overall my stay was very enjoyable.

Points négatifs: The hotel does not currently offer an evening dining facility or a bar. However there are a number of good restaurants and bars located nearby offering a wide range of international cuisine.

Points positifs: Convenient geographical position of hotel hotel boss is reliable (but does not master any friendly conversaTION)

Points négatifs: Breakfast . no yoghurt, no fresh fruit, no cheese etc; only cereal and bread and jam and the general English breakfast felt toatlly left alone by staff, which results in that though everything was in order, E.G. the taxi was there in the morgening, but all the day before we did not know whether it was indeed booked, for no staff was seen at the hotel between 4 and 9 P.m; no check out because never saw staff again rooms are quite dated and would need decorating in several points atmosphere in hotel is cold and anonymous

Points positifs: Le côté cosy de l'hôtel et son emplacement

Points positifs: location

Points négatifs: La chambre au sous sol, les photos présentent un magnifique hôtel, vue sur mer, j'avais organisé ce séjour pour une surprise pour mon mari, quelle déception, j'en ai pleuré, notre chambre se situait au niveau inférieur, sous le niveau de la route, j'ai pris une photo que je n'arrive pas à vous transférer.. ...Isabelle P

Points positifs: Location and parking.

Points négatifs: Breakfast. Disorganised. Limited vegetarian choices.

Points positifs: La situation face à la mer et le charme de l’établissement typiquement anglais

Points positifs: L'emplacement

Points négatifs: Odeur des cuisines, aucune vue, lavabo pas dans la salle de bain mais directement dans la chambre, très bruyant

Points positifs: La beauté de l hôtel de l époque coloniale, l emplacement en front de mer, la piscine et le très bon petit dej anglais. L accueil et la gentillesse du personnel.

Points positifs: Food was excellent Staff were friendly and helpful, and went the extra mile, especially when I was taken unexpectedly ill. Breakfast and taxi on final day all efficiently arranged! A big thank you to everybody who helped make it a lovely holiday, we thoroughly enjoyed it and wouldn't hesitate to stay there again.

Points négatifs: The brochure said toiletries, we expected shampoo and conditioner type, not just hand soap and shower gel. Toilet paper was thin and poor quality We found the drinks pricey

Points positifs: Excellent location, good breakfast.

Points négatifs: Rooms very hot, no air con, surfaces in room had cup marks on from last guest

Points positifs: It's reasonable good location by the beach

Points négatifs: Staff, basement room, I was asked to give my card details in advance even though I have paid already for my room

Points positifs: Staff friendly and helpful

Points négatifs: Nothing to dislike

Points positifs: The best thing about this hotel was the food, was great.

Points négatifs: None of the rooms are in number order, they are all over the place and impossible to find that even the staff cant find them! There is no aircon or fans in the rooms and they are so hot and when we mentioned it to a member of staff they said 'well you could have asked for a fan before you checked in but we have none left now'.... so it was our fault!? I stayed with my sister on the first night before the day of her wedding and we walked into the room to find a massive flying ants nest in the bathroom. I went to reception to ask if they could move us and they couldn't and they said no one was there to help us as there was no manager on site and I asked for a Hoover to see if we could hoover them up, the night staff knocked on our door and gave us the hoover without saying anything else or even offering to clean the nest up themselves. The rooms are small and smell of rotten carpets and dust! The location is the nicest thing however everything is poor. I had 4 bags with me and did not get offered any help with them, I got given the wrong key for my room so I had to come back down and get the right one! I would never stay again.

Points positifs: Bubbly staff, comfortable bed. Nice fresh towels provided.

Points négatifs: The bathroom sink stunk! The room had only 1 power socket. Being an attic room, the walls are slanted so there is a chance you might bang your head! Especially if you woke up in the middle of the night and going to the bathroom half asleep!

Points positifs: Friendly and most helpful sevice. The hotel is best placed, near to the center and the beach.

Points négatifs: The rooms are too small for a longer stay and the bath would be ready for a revitalisation

Points positifs: Breakfast excellent, bar and staff great

Points positifs: La situation de l'hôtel, la gentillesse du personnel, le petit déjeuner

Points négatifs: Le prix un peu élevé et l'information à l'arrivée qu'une chambre familiale était finalement disponible, ce qui aurait été beaucoup plus économique.

Points positifs: the breakfast was very good,the location is ideal close to the town centre ,close to the beach and lido

Points positifs: Breakfast bien Presence du garden très agréable Pas loin du terminal, .200m plage et du centre de st helier

Points négatifs: Bruyant pour notre chambre située à l étage car pas loin d'un axe passant. . Chambre sous les ventilos de la cuisine.

Points positifs: The dinning staff very good Patricia was bril reception very helpfull

Points négatifs: Putting rail getting out of the bath.

Points positifs: Short walk to the main bus station Close to Havre des Pas beach Friendly staff Nice bed linens

Points positifs: I always try to stay in an independently run hotel and I was pleased that this was one of the few now left in Jersey. The room was very comfortable and the location was perfect.

Points négatifs: Breakfast was fine but fresh fruit, other than juices, could have been provided. They also only had Breakfast tea and not Earl Grey at breakfast and in the room which was a shame. A hairdryer was advertised as being in each room but I had to ask for one at reception which was a bit of a palaver.

Points positifs: It has a large tv lounge which means you don’t have to sit in your hotel room when relaxing. It also has lots of outside space including sunloungers. Also has a nice relaxing bar area

Points négatifs: WiFi is only available in public areas. Would be good if it was available in rooms

Points positifs: Nice hotel very close to central Saint Helier. Very friendly and helpfull staff. Couldn´t ask for anything better. Nice and confortable room.

Points négatifs: Norhing to complain about.

Points positifs: Cute room

Points négatifs: Shower power a bit weak other than that-no complaints

Points positifs: Certains personnel parlent français Piscine et jacuzzi largement accessible ( personne dedans ) Très grand lit Très calme

Points négatifs: Il faisait un peu chaud dans les chambres Clients très âgés

Points positifs: The staff was very nice, always happy to help.

Points positifs: petit déjeuner typique , bon, et à volonté.

Points positifs: Location is very good as was breakfast, only slight disappointment was restricted window opening in room as was very humid during my stay.

Points positifs: Facilities were good and well maintained. Room was a good size and properly cleaned. The wifi was excellent with a full connection at all times.

Points négatifs: The breakfast was truly appalling and some of the food was virtually inedible. Staff in the breakfast rooms were uncheerful and highly focused on organising the throughput of guests. One morning there was no water for a while in the room. The hairdryer was lethal and almost burnt out - eventually replaced.

Points positifs: The whole jersey experiance

Points positifs: The staff were lovely & accomodating. The room was really clean, fresh towels everyday. Only a 5 minute walk into town.

Points négatifs: Slightly dated, didn't use the pool much because it was always extremely busy & it was small. Breakfast options limited.

Points positifs: Clean and spacious, good bathroom. Comfortable bed. Safe was available to use with no extra charge.

Points négatifs: Lacked air conditioning which is really essential these days

Points positifs: Close to all amenities and late opening bar for residents

Points négatifs: N/A

Points positifs: juste l emplacement pas trop loin du centre ville

Points négatifs: le confort des chambresmauvaise literie ....... ambiance troisieme age je pense que cela devait etre une ancienne maison de retraite . pas possible d ouvrir les fenetres alors qu il faisait tres chaud.

Points positifs: petit dejeuner varié et délicieux

Points positifs: A good wholesome friendly hotel.

Points négatifs: Nothing

Points positifs: Swimming pool , friendly staff , great food , good value and bar.

Points négatifs: Great friendly staff always there to help , great tasting food , facilities ok inside decoco very elaborate very good stay.

Points positifs: Clean bed and excellent location

Points négatifs: No air con on a very hot day. Dark decor - not suitable for summer.

Points positifs: Hôtel au charme british, un peu suranné mais qui participe au dépaysement. Personnel attentionné, un bon petit déjeuner. convient très bien à un séjour romantique

Points positifs: At Breakfast, Cooked food, very good. Nice homely traditional hotel. Rooms large and nicely furnished. Pool area small but adequate and staff looked after guests well.

Points négatifs: Rather musty smell in corridors. Breakfast buffet items varied in quality. Some staff lacked finesse. Somewhat noisy in front facing rooms.

Points positifs: Petit déjeuner copieux. Personnel sympathique et à l'écoute Nous n'en avons pas profité mais piscine impeccable et propre

Points négatifs: Rien

Points positifs: it was excellent great options

Points positifs: All the staff were great and couldn't do enough for you. The location is excellent- no sea views or anything but if you want to stay in St Helier near the bus station, restaurants & shops it's very convenient. It's an older type hotel and the furniture is somewhat dated but new furniture wouldn't look right. It was very clean.

Points négatifs: nothing

Points positifs: Staff seemed enthusiastic, pleasant and wanted to help. The lobby area was classy and the bar/ restaurant very quaint. I got the feeling the staff wanted to provide traditional 5-star service. The bed itself was comfortable.

Points négatifs: The room was oven hot. To be fair it was the hottest day of the year and Jersey got it hotter than anywhere else in the UK that day (34C) but there was no Air Con and no fan available when asked at reception, despite their efforts to find one. Closest to AC I could manage was a couple of rudimentary hand fans fashioned from the writing paper in the room. Truly the most unpleasant experience I’ve had in any hotel anywhere. It would have been more pleasant staying on the pavement outside. Will not book again or recommend the revere for that reason, despite convenient location, good staff and characterful public areas. Also, blinds on the enormous frosted glass window in the WC would keep the bathroom cool, hide the unsightly seagul droppings and reassure dignity when using the WC at night time with the light on.

Points positifs: The charming hotel The kindness and professionalism of the staff The big and delicious breakfast The good hamburger at the bar for dinner and the piano The swimming-pool The comfort and calm of the bedroom

Points négatifs: Nothing

Points positifs: Location was good , Staff were helpful

Points négatifs: No cold water coming from the shower , almost got scalded ! What looked like dried blood on the sheets was a nasty shock ( complained and had them changed .The room was too warm , and too small . The breakfast was particularly poor .. Oder your cooked breakfast at the table but go and get your own toast ! So , it became a battle of timing ! Both mornings the breakfast was cold ! The continental breakfast was poor in so much that there was very little choice ( ham or cheese .. with a croissant) .

Points positifs: Staff exceptional

Points négatifs: Dated room facilities. Bathroom door wouldn't close. Wash sink in bedroom. No air con. Revere seams to like jazz and Blues music.

Points positifs: Le personnel est très accueillant + emplacement +petit déjeuner

Points négatifs: Insonorisation des chambres insuffisante

Points positifs: The ease of looking, selection and booking. The hotel was all I wanted and needed it to be.

Points positifs: Food & service were excellent, staff very friendly & hotel well located on the ring road with access to town centre only a 5 to 7 minute walk. Nice park on walk where you could sit and relax & watch the world go by.

Points négatifs: The decor needs to have an update in the halls and the rooms, my room door looked like it was cut by a lop-sided joiner as there was a fair gap underneath.

Points positifs: Location was easy to access.

Points négatifs: Breakfast was not up to standard. Very little fresh fruit Toilet in my room blocked, was fixed.

Points positifs: Breakfast was excellent, Location Very good. Staff very friendly.

Points négatifs: The entertainment was very poor, it was not very family orientated, could do with back ground music in the public areas.

Points positifs: One of the best breakfasts ever! Top comfort with swimming-pool!

Points négatifs: The breakfast could be a little be earlier (before 8 am).

Points positifs: We liked the location, and the swimming pool,

Points négatifs: The traffic early in the morning could be a bit noisy about 6am

Points positifs: Personnel très sympa. Bon petit déjeuner. Chambre correct.

Points négatifs: l'éloignement De la ville. À pied 20 minutes environ

Points positifs: Location and car parking

Points négatifs: Poor WiFi signal in room but when reported, nothing was done Access to lift was difficult as involved five steps up before lift and two down into restaurant - NOT wheelchair friendly

Points positifs: L'amabilité des femmes de chambres

Points négatifs: le staff ne parle pas Français et ne cherche pas à vous comprendre. L'établissement est inadapté aux personnes à mobilité réduite et doit être déconseillé. La photo qui présente l'hôtel sur votre site n'est en vérité qu'une maison bourgeoise détachée de l'hôtel. ( il s'agit donc d'une publicité mensongère) Une des chambres proposées était située au deuxième étage sans ascenseur , elle sentait les moisissures et ne pouvait pas être acceptée . nous avons obtenu apres une négociation difficile avec le manager une autre chambre, dans une autre partie de l'hôtel au 3ème étage avec ascenseur.

Points positifs: Staff were nice

Points négatifs: Hotel rooms are dated and need modernising

Points positifs: The hotel was clean, staff were approachable & efficient. I stayed there with my daughter when she was 10 years old & now she’s 27, it was quite a nostalgia trip.

Points positifs: Emplacement calme

Points négatifs: Petit déjeuner trop simple Pas de bar dans la chambre Chambre petite

Points positifs: Le petit déjeuner anglais et continental (copieux). L'amabilité du personnel à l'écoute.Possibilité de laisser nos bagages à l'accueil (avant et après l'utilisation de la chambre).

Points négatifs: Le manque d'air dans la chambre (aération fenêtre limitée et rue bruyante).

Points positifs: Super petit-déjeuner

Points positifs: Did n't have time for a full cooked breakfast as I was due to leave at 8am and service started at 7.30 am.

Points négatifs: some flexibility..

Points positifs: Nice and clean, comfy beds and close enough to town

Points négatifs: The lift hasn't been working for a long while, we were on the 3rd floor, a lot of steps if you are unfit and older

Points positifs: Good location for st Helier and large comfortable room with large balcony

Points négatifs: Very limited parking

Points positifs: La disponibilité et la gentillesse des gérants de l'hôtel. L'effort que l'un d'entre eux a fait pour s'adresser à nous en français. Les gens de Jersey sont accueillants et respectueux.

Points négatifs: Une odeur de tabac froid dans notre chambre.

Points positifs: Very friendly staff at check-in. Good-sized rooms.

Points négatifs: Nothing

Points positifs: Spacious room. Nice view as we stayed at the front of the property. Bathroom was big, very modern and very clean. Staff were lovely,friendly. Excellent customer service. Breakfast was fantastic. Good location, 5-10mins walk to beach, town etc.

Points négatifs: Bedroom part of room bit dated, pretty warm as we were in the top of the hotel. Very noisy as on a road that seemed like a race track at night. No other food provided or proper bar/lounge area. Location was on quite a steep slope so may not be suitable for some.

Points négatifs: Il manque juste de la pression à la douche

Points positifs: everything in general

Points négatifs: nothing

Points positifs: The staff were very friendly and accommodating. We asked for a vegetarian breakfasts and they made sure we had everything we needed. The room was very clean and good size with all the facilities. It is only few minutes away from the town centre. The neighbourhood is lovely. We would highly recommend this place and will definitely be back here.

Points positifs: Staff were very friendly and made guests feel very welcome. Breakfast had a good selection of fresh fruit as well as cooked items. The position of the hotel was handy being just a short walk from the town centre. The balcony was fantastic!!

Points négatifs: The hotel could do with a wee bit of updating...carpets and decor a bit tired.....but didn't detract from a lovely stay!

Points positifs: La situation,la propreté

Points négatifs: Chambre très bruyante,petit déjeuner pas très bon

Points positifs: Very central

Points négatifs: No air conditioning

Points positifs: La tranquillité et le restaurant

Points positifs: The staff were very pleasant and helpful. The restaurant was excellent and the food very good and value for money. The room was OK, no air conditioning, but we were given an electric fan when it was very hot weather. There was entertainment in the bar several times a week which helped to make it a very pleasant stay.

Points négatifs: It was a little further out of St. Helier than we thought. We either had to take a short bus ride or walk about 3/4 of a mile.

Points positifs: Vue mer au petit déjeuner. Petit déjeuner très varié et emplacement de l’hôtel agréable.

Points négatifs: Très chaud dans la chambre, et peu d’intimité à cause des autres chambres avec portes bruyantes.

Points positifs: Swimming pool, view, beach and sea pool close by. Good food

Points négatifs: Dated carpets and decor, run-down area, walk from town centre unattractive

Points positifs: Le silence la nuit

Points négatifs: Lit trop petit On ne téléphone le soir à 10h30 pour r lamer une caution de 5 euros Pas de parking privé et parking public éloigné

Points positifs: Room exceptionally clean. Staff very friendly

Points négatifs: Nothing

Points positifs: We had a lovely stay, the bed was comfortable and the hotel is on a bus route so it was extremely easy to get into town to get to anywhere on the island. The hotel staff were very friendly and as there was no refrigerator in the room they arranged for one so we could keep necessary medications cold. This was a terrific touch, thank you. The restaurant was good with lovely views and the breakfasts were plentiful.

Points négatifs: Nothing, it was all very good

Points positifs: L’emplacement, face à la mer même si on a pas un chambre qui donne sur la mer. Le bus qui est juste à la sortie de l’hôtel.

Points négatifs: Le personnel ne parle pas un mot de français et certains ne font aucun effort. La chambre est beaucoup plus petite que sur les photos du site.

Points positifs: Friendly helpful staff, good choice of freshly cooked breakfast, excellent location beside beach and Lido, and easy access to centre by bus outside door. Excellent .value

Points négatifs: Decor a little outdated. Noisy fan(?) in the early mornings possibly from kitchens

Points positifs: Really friendly staff esp waiting staff and cleaner

Points négatifs: Not very good value for money