Hôtels à Medellín

Points positifs: Le service était le meilleur que j'aie jamais rencontré, ils ont fait tout leur possible pour me fournir tout ce dont j'avais besoin, et je connais que les hôtels parce que j'ai travaillé dans des hôtels 5 étoiles pendant plus de 30 ans.

Points positifs: Le service, la situation, le restaurant

Points négatifs: La chambre était de taille moyenne ce qu'il y a à faire à l'intérieur de l'hôtel

Points positifs: la vue

Points négatifs: Trop cher pour le quartier et les autres appartements dans le coin

Points positifs: Nous avons été traités. Excellent service à toute heure.

Points négatifs: La salle de sport a besoin d'améliorations

Points positifs: Overall a super deal for my money. the staff were outstanding, spoke English, and very helpful in every way. Facilities, food, and service were excellent. Location was great, next to major shopping mall, taxi service always available and walking distance to many things. The hotel arranged taxi travel, tour of the city and offered great advice on things to see and do.

Points négatifs: I wish the gym had more equipment, but local gyms were only walking distance away.

Points positifs: Nous avons beaucoup aimé notre chambre. C'était une suite. Le lit était confortable. Le petit déjeuner était très bon. L'emplacement est parfait.

Points négatifs: Je ne peux pas imaginer ce que je n'ai pas aimé. Si nous retournons à cet hôtel en Colombie a tout d'abord lieu. Je le recommanderai à tous mes amis.

Points positifs: Très bon hôtel

Points positifs: Bien situé

Points négatifs: Le prix, la propreté, le service à la clientèle

Points positifs: Horrible, personnel désagréable.

Points négatifs: Les membres du personnel

Points positifs: The restaurant serves amazing food--some of the best in Medellin. Great location, off the busy main street so not too noisy, great views, great staff.

Points positifs: The staff was friendly and helpful. Breakfast was really good with a good variety. Good location and very clean.

Points négatifs: The only issue I had was the sink and shower seemed slightly clogged. Sink drained slowly and the shower was even worse. By the time I was done showering it was up to my ankles and took 30 mins or more to fully drain.

Points positifs: Très bien situé.

Points négatifs: Les chambres sont vieilles, ça sentait mauvais, la salle étant déficient.

Points négatifs: - Employees are obsessed with getting tips and do not miss out on any opportunity to ask for them. They were even willing to add a tip to which I had not agreed to the room service receipt AFTER I signed it. Very bad style. Thus one star rating.

Points positifs: Lobby bar. Mr Jaimie expert service. Very attentive and profession. Every evening when we returned we sat and had coffee and cookies. He made us feel at home. Even in pjs we went down to have coffee we him. Mr. Juan Pablo our bell hop was also excellent very observant and wiling to help. The rooms curtains or drapes were run down. Too much day light to sleep. He actually came to room and taped drapes shut. Thank mr. Juan Pablo. Teo members of staff that were very friendly and always willing to help. Front desk were younger employees felt like they were just learning the ropes.

Points négatifs: Toiletries and no hand wash towels for bathing. Also you had to ask for hair conditioner or shampoo wasn’t just daily replaced. Towels did not feel soft to touch or or skin. Definitely needed some fabric softeners or new towels. Mattress a little too did for my liking. Other than that we tried to make it home.

Points positifs: Location was decent. Hotel was in good shape as far as cleanliness. The breakfast was pretty dang good relative to most hotel breakfast buffets. Receptionist luisa spoke really good English. They gave me late checkout till 3pm! The hotel was a good deal for what I paid.

Points négatifs: My room was not soundproofed at all. Every voice in the hall, phone ringing in other rooms, doors opening and closing, etc, might as well have been happening in my room with me. They did not have the rooms ready when we arrived despite our having arrived at close to 3pm. One of the rooms was not ready till almost 5pm. The Internet disconnects automatically if your device goes to sleep. A minor annoyance but after the 100th time entering the username/password it got to be pretty aggravating.

Points positifs: Breakfast was included every morning which was very convenient. Staff were very friendly and room was perfect. Hotel is close walking distance to malls and restaurants if you feel like leaving the hotel for lunch or dinner. Overall great hotel and would definitely stay there again.

Points positifs: Stayed for a week with a friend , very nice property, great customer service in an upscale secure location within walking distance to malls, restaurants, secure atm etc. breakfast buffet had very good assortment of food and baked goods. I would say the only draw back was the rather too firm bed.. And we had no pool during our stay as it was being remodeled. Overall a good place and value. Would come back

Points positifs: Service was excelent, every person that works there always had an smile in their faces and were more than happy to help You with anything you needed.

Points positifs: Lobby was pretty and grand

Points négatifs: Towels felt like sandpaper on my skin - and I'm a grown man with rough skin not a dainty lady or child. "Hot" water was lukewarm at best ... A nice hot shower would've been nice at this price. Hotel staff doesn't speak any English Location is away from restaurants or nightlife (though cans are cheap). Better service and nicer properties in the 5* range are Hotel Diez Hoye Charlee

Points positifs: Helpful staff and good location

Points négatifs: Fees that could be avoided only if they tell you that those are optional

Points positifs: I thought that I would like the location but that was not the case.

Points négatifs: Very poor service from the reception staff and the Internet connection was terrible.

Points positifs: I really liked the services and the attention of a doormen(Fernando restrepo) who made my stayed more pleaceant . He understood customer service better than the front desk manager or staff

Points négatifs: The internet (wifi )only worked in the bathroom so after 3 calles to the front desk and after nobody came to help I had to moved my office to the bathroom and I worked all night sitting on the toilet because it was the only place the wifi worked(afemter speaking to the front desk manager ,36 hrs later they brought a modem to the room and the wifi connection finally worked ) . Both rooms I experienced had smelly courtains ,the toilet on the first room leaked all night and created a large pool in the bathroom .the bath tub was not draining properly in both rooms that I slept during my stayed . The second room I was moved in to ,was directly in front of a major construction project on (la loma de los parra)and the air powered jack hammers began operating at 7:59 am so I never had a chance to fully rest .it was not a great experience and I won't be back to that hotel .

Points positifs: Stayed at the San Fernando Plaza twice during our vacation in Colombia. Rooms were very nice. After reading some reviews, we were expecting there may be issues with spotty internet, but only experienced it the first time we stayed with the connection not being very strong in our room. Didn't have a problem with the internet everywhere else, but couldn't get a strong signal from in our room. Other family members also staying at the hotel didn't have any problem getting internet in their room, and the second time we stayed, we had perfect connection in our room which was on the opposite side of the hotel from our first room. The breakfast was amazing and we had such great service. Everyone was very nice and helpful, and I didn't feel as though they tried to haggle for tips or anything of that sort. We did have a small mix up with our room not being available despite arriving after the 3 pm check in time, but it was taken care of pretty quickly. Over all no complaints, would definitely return!

Points positifs: La nourriture est bonne dans le restaurant Café gratuit toute la journée dans le hall

Points négatifs: Petite piscine, c'est plutôt un jacuzzi Le petit déjeuner vaut plus variée

Points positifs: Calme La propreté Vue magnifique Personnel aimable

Points négatifs: Un peu excentré.

Points positifs: La nourriture est géniale ! La chambre était très propre Super accès wifi

Points positifs: Can't say enough about my stay, we were visiting for a friend's wedding and the staff went above and beyond in just about every way possible to assist with transport for multiple friends, check ins for the same, and to address little issues that arose, as would happen with any stay. We felt taken care of the whole while, which allowed us to focus on the reason for the trip in the first place.

Points positifs: Le lit, la nourriture, le personnel et les prix étaient tous excellents. La nourriture était à un prix raisonnable. Tout était bon pour être franc. J'espère retourner à cet hôtel dans quelques mois quand je serai de retour à Medellin.

Points négatifs: Le chauffage n'était pas si chaud.

Points positifs: We were welcomed very warmly upon arrival with a welcome drink and nice greetings! The staff are all friendly, courteous, and nice. They really work hard to make a difference. We had room service- limonadas, hot water, spaghetti, sandwich, etc. - they were all delivered in a very timely manner, and the whole dinner was less than $25!! The food was delicious. The laundry service is fast (2 hours!) and great. The hotel is in a very quiet neighborhood, yet it takes only several minutes' walk to shopping malls and restaurants. The value is great!

Points positifs: Upscale hotel with great amenities and fantastic service.

Points négatifs: Hotel is a pretty far walk to the main road and requires a taxi to the Metro

Points positifs: May change type of room without additional charges

Points négatifs: I been a room with to much noise.... noise room

Points positifs: Personnel très sympa et serviable. Merveilleux petit déjeuner offert !

Points négatifs: La zone restaurant est trop ouverte. Les salles de bain dans la chambre n'a pas suffisamment d'intimité

Points positifs: Propreté

Points négatifs: Internet nul

Points positifs: Personnel agréable, flexible.

Points positifs: Le rapport qualité/prix est incroyable !

Points positifs: Le personnel était très sympathique et serviable. Le concierge était particulièrement serviable. Elle a organisé des visites guidées et s'est assuré que nous étions toujours satisfaits. Super suivi !

Points positifs: Hotel Poblado Plaza helped to make my bday celebration a memorable one. The central location of the hotel, excellent restaurant, great value - breakfast included!, nice rooms, and outstanding staff!!! I cannot stress enough how the staff makes this hotel a better choice than other, bigger hotels that may offer more amenities but cannot match this hotel’s personalized service.

Points négatifs: I hated leaving Medellin! Hotel Poblado Plaza has been the only hotel ever that has made me feel like I never left home.

Points négatifs: Antes se podían recibir visitas registrándose en recepción, ahora me indicaron que no se puede o si suben hay un cargo de 93,000 pesos Colombianos ($32.00) o sea con esa cantidad casi paga otra noche. No creo que regrese al ese hotel y una pena pero ya busque otras alternativas donde si puedo recibir visitas sin costo

Points positifs: Location. The hotel is literally in walking distance from fine dining, shopping, banking and a movie theatre. The staff were very friendly and helpful. The onsite restaurant was very good with a full menu 24 hour room service. The included breakfast was also excellent.

Points négatifs: The bed was very firm and uncomfortable. The WiFi wasn't reliable in the room. I had to go to the lobby for a decent connection. The hotel is older but is well maintained.

Points positifs: Chambre

Points négatifs: La cuisine

Points positifs: Très bien situé Hauts plafonds Bon service Chambre calme

Points négatifs: Rideau de douche moisi Oreillers éponge Les draps n'avaient pas l'impression d'être tout en coton Le petit déjeuner a besoin d'une rénovation 50 USD pour une personne (chambre ne coûtait que 80) La salle de bains a besoin d'être rénové

Points positifs: Central location

Points négatifs: I did not like the fact that the Tony Roma restaurant was closed because of a holiday. It was the main reason I booked this hotel. A 5 star establishment cannot close a restaurant because of a holiday.

Points positifs: Great pool environment and spacious rooms.

Points négatifs: No ventilation in the bathroom, so it got very warm in there taking a shower and getting ready. The service was beyond horrible. It took more than 20 minutes, at times, to get service for drinks. The gym was way less than stellar and more frustrating than useful. Additionally, we could not get pedicures or manicures while there because the girls was out sick. They only have 1 girl for this?!?! How would multiple people get services?? And, upon checking out, the bill was incorrect for incidentals. The only resolve is to email someone...infuriating!

Points positifs: Me gustó su ubicación y la disponibilidad de su personal siempre atento y dispuesto.

Points négatifs: No tenía un bar disponible. Había una reparación y el olor a pintura era muy fuerte. Solo un restaurante de comida italiana sin contar el Tony Romas. No conseguías comer otra cosa.

Points positifs: Close to parque lleras

Points négatifs: EVERYTHING! DO NOT STAY HERE! AT ALL!! . Most employees (of course not all, mostly the ones that don't depend on tips) treat you like they are doing you a favor. No patience on answering questions, on talking to you, on trying to accommodate you needs. . The fact that you are VERY close to Parque Lleras can make it really hard to have quiet time, especially at night - and also the windows are not noise proof, are just simple thin glass windows. . WI-FI is just SO SLOWWWW!!! And the signal is just SOO BAD! It makes you sign in ALL THE TIME!!! It's just soo sooo terrible!! . The bed was so hard and old that I had to ask for them to put another mat on top. But of course they had only a kid mat and it wouldn't fit so I ended up with 2 kid mats on top of my old king size that squeaks at every turn. . It's been 6 days that I'm here and they've given me only 1 new set of shampoo/conditioner/soap. I had to save one day when it was ending during my shower, then I guess the lady finally notice it was over and replace it. But since the new conditioner was not used, she took away the next day!! I'm not kidding!!! It's just craazy! . Your minibar is never refilled. it's been 6 days and I'm consuming what's in it but it's never been refilled. . I think they don't refill anything, same thing with laundry. I've had to request laundry bags twice and they still send me only 1 bag/form + it doesn't get refilled after room is cleaned! . The Gym hours are bad and the equipment is dirty full of dust, one of the elliptical has pieces falling apart. . The elevator has 1 single 15-sec advertisement that repeats over and over and over... on the second day I couldn't hear it anymore. Now that I'm on my 6th day with 4 more to go I've created a barrier, I just block it. . There was not a single pen and paper on the room. . There is no paper tissue (Kleenex) in the toilet - and the toilet lights are terrible. . Ow! And the power outlets turn off when you leave so you can't leave anything charging in the room!! hahahaha just bizarre!!! . When you ask for room service (by the way the choices are LAME), remember to ask for salt!! They NEVER send it. I've ordered every single day... Today, the 6th day I ordered in advanced. . And don't be shy, you can hear every time the guest upstairs flushes and takes a shower. It is VERY loud. BTW, get use to noise, as this is a very noisy hotel. . Ah and the water, every time the upstairs guest flushes or is taking a shower, your water pressure decreases considerably! That are probably more details but I think these are enough reasons for you TO DON'T STAY HERE!!!! Really it's been the worst decision I made. And worst of all: they made me PRE-PAY the reservation without refund!!!!! So I can't leave and go anywhere else!!

Points positifs: Staying at this hotel during our four days and three nights ( fron May 7 To May 10 at Room 407) in Medellin was a not so good and it is very far from being the best hotel in the city. Breakafst was good, the room was olds, they need to renew the facilities.

Points négatifs: However things got worse when we got home in Miami back from Medellin and realized that and Iphone5 and an IPod were stolen from one of our bags while we were at this hotel.

Points positifs: Merveilleux ! Les chambres sont extrêmement confortables

Points négatifs: Rien

Points positifs: The hotel is in a great location, the rooms are very comfortable and the staff was really helpful. It would be a five star review if it wasn't impossible to sleep before 4am.

Points négatifs: Whether it's the location next to several bars or the single paned windows off the balconies it is impossible to sleep before the bars close at 4am. I know exactly when they do close because I was awake both nights of my stay, even with earplugs. Don't stay here if you value your sleep.