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Spacious and clean rooms. Nice location The front desk seemed understaffed. Also, the staff did not have too much knowledge of the locality - food & tourist spots
The body massage on the beach side was truly fantastic Beach was next to Hotel however in order to swim you have to walk from the seabed at least 5minutes
I was just very impressed with the hotel and the staff's friendly and helpful attitude No
The size of the room and the breakfst was really good although they seemed to wizz you through. The gardens were small and the pool was only just adequate. The service was not what I expect of a 5 star hotel, nor of Oman in general.
I like the size of the room and the location of the hotel. the staff must be trained and learn how to deal with customers. many people had problems with the attitude of the staff
The rooms are spacious & comfortable and the restaurants are mult-cuisine with a nice ambience. Rental cars were not available and the business centre should have better facilities.
Standard of service and room facilities Location - whilst conveniently outside the city centre and right on the beach, the container port, the huge and unsightly adjacent land development and the industrial complex nearby (across the main road) were not what we expected
room service, house keeping, restaurants, hotel staff, beach, diving club more facilities for kids and babies are needed
The hotel was very good with some excellent service. Overall, the food was superb, although it did vary in standard. The rooms were both clean and a good size. The Nightclub/bar was disappointing as it was seedy and not a family or romantic experience. The Internet access was both expensive and unacceptably slow.
the room was clean and well organized, the pool & breackfast was nice poor staff responce to phone calls and information requist, room service is poor
La situation geographique etait ideale. Le personnel de l'hotel est courtois mais pas tres qualifie. Les equipements sont tres limites ainsi que les activites proposees La vetuste des locaux ainsi que la decoration et service dans les restaurants. Peu de choix pour les diners/dejeuners au niveau de la carte et des restaurants proposes
une belle plage bien aménagée et entretenue - les jardins de l'hôtel - une chambre de bonne taille, propre et bien équipée la vue sur le parking n'incitant pas à ouvrir la porte-fenêtre et à profiter de la "terrasse" - l'odeur d'humidité et l'atmosphère humide de la chambre au rez-de-chaussée
The hotel is in a good and easy to reach location. The bathroom was very disappointing. Room Service is very bad
the hotel is easy to find, close to the airport and the rooms are large. the staff hardly speaks english and the breakfast buffet is poor and should be better organized (was not replenished often enough)
spacious rooms, friendly staff less variety of food for breakfast
Very good and polite hotel staffs, and very helpful mentality of people in Oman
Central location, clean Restaurant served terrible food; Indian cooks cooking 'gourmet' Chinese food that had nothing to do with Chinese food. Swimming pool difficult to find -no signs - all chairs around the swimming pool were broken. Far too much money for the quality of the hotel.