Chaleureux et attentionné personnel
Restaurant fermé au hasard, la nourriture est bonne dans l'ensemble. On ne pouvait pas se baigner dans l'océan devant l'hôtel (trop dangereux)
Wonderful get-a-way weekend!
Staff was wonderful and very accommodating. Views were lovely. Pools and grounds were clean. Food was fairly good - Stick to Mexican in Mexico and you won't be disappointed!
Staff didn't notify us when maintenance was being done on hot water, but answered questions at front desk when we called.
Excellent in everything
The kindness and quality of service of all employees, quality of food, the great effort from everybody to entertain all guests. We even had a fabulous Mexican party!!
The beach, not the hotel's fault, although the hotel could clean the beach a little bit
I felt like I was on a big cruise ship! Everything you needed was right at the resort! Beautiful, amazing!
I didn't like the fact that the adults only pool Had no music. It was quiet and secluded. I would've enjoyed mr worldwide/ someone over there to have music going for the adult only guests.
Great Views, but questionable food and service.
The rooms and hotel are very nice. The location is great for the views, but far from downtown Cabo San Lucas and you won't be spending much time at the beach or in the ocean.
We had multiple experiences where are food and food service were subpar. A number of us also got VERY sick (food poisoning symptoms) and when I went to report it to the front desk we were treated as if we were just drunken who were hungover. There were two evenings where we went to dinner and most meals were brought out at random times, including a dinner where we had three separate tables sat at once and it took 2.5 hours until each table was finished due to how long it took for the various portions of the meal to arrive. I heard their Cancun location and service was very nice, but I would not recommend staying at this location.
Great value for families
We had a fantastic view of the ocean from our room - seriously amazing. The resort was beautiful and the staff were all friendly, helpful, and spoke really good English. The spa was so relaxing and pretty. Overall I really wish we had stayed longer. We were meeting up with my sister, my brother-in-law, and her two nieces so it was a perfect situation. Loved that food was available 24/7 including the desserts! Loved that food was available 24/7 including the desserts!
The food was hit or miss - Mexican food was fantastic of course! We loved the Japanese place as well. The French place was mostly good but not quite the level you'd expect. We didn't get to try the Spanish or Italian place. There is little nightlife at the resort itself.
Faites attention au type de chambre que vous réservez
Les chambres sont plus petites que les chambres classiques. Mauvaise gestion face aux défis.
The location is good, it is a good size hotel. The staff is very good and friendly and helpful. The air-conditioning in the room was great, Best I have seen in 20 years of travel. It was much better than our last stay.
They couldn't find our reservation, they gave us a room we didn't reserve. Short of staff, we had to wait 45 minutes to checkin and that was a because we were diamond member, others waited much more. The food quality not so good. And the pool wasn't cleaned. The lobby is very big but no one there to help. One person per department.
Bénéficiant d'un bel emplacement dans la zone de Zona Hotelera, ce complexe touristique de front de mer se trouve en liaison directe avec le centre des congrès, à moins de 10 minutes de marche de Playa Hotelera et Plaza Mega Comercial Mexicana. Plage Costa Azul et Parcours de golf Punta Sur se trouvent également à moins de 15 minutes de là.
Basé sur 3 036 avis
Bar et Boissons
Les politiques varient selon le type de chambre et le fournisseur.