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excellent accueil, hôtel de charme s'apparentant à un B & B, tenu par un couple charmant et sympathique. Bon rapport qualité/prix.A recommander ++
très bon rapport qualité prix grâce aux remises booking. le charme d'un vieux grand hotel avec néanmoins un espace piscine sauna correct. Personnel très gentils
Ils n'ont pas tenu compte de mon commentaire concernant mon petit-fils et voulaient me faire payer £50 par nuit pour lui dans une autre chambre alors qu'il était prévu qu'un lit supplémentaire puisse être mis dans la chambre sans supplément !!! D'autre part parking vraiment très petit j'ai donc du me garer dans la rue et le lendemain matin mon véhicule était endommagé !!!!
Le style des chambres et des salles étaient comforrables et luxueus. La service des personellles pendant le diner était très mauvais, et les caffés était affreux, pas d'ambience dans la bar nonplus.
Service chambre et réception de grande qualité. Isolation parfaite, vue magnifique sur la baie. Propreté irréprochable. Le restaurant est pompeux. Cuisine fade qui se veut européenne et un service qu'aucune école hôtelière française ne pourrait valider. Service plus que rapide. Votre pain est enlevé avant que vous n'ayez eu le temps de dire ouf! La qualité de l'hébergement en souffre.
La vue, la tranquillité et la proximité du centre ville la décoration des chambres est à revoir
Everything about the place was fantatstic and the owners were so attentive to our needs.
Very relaxing and a very warm welcome - would recommend
The hospitatlity was wonderful as well as the food. The rooms were clean and well lit. Updated bathrooms en suite.
attractive comfortable surroundings.Good location.
the room was wonderful and really comfortable
Everything! The rooms were beautifully decorated and spotlessly clean. The breakfast was cooked to perfection and the owners wer lovely people.
Very nice and central location. Made to feel very welcome.
Peacefull and relaxing time in a beautiful, immaculate house. Attentive owners who care you have a good time.
We liked the fact that our hosts were friendly and helpful, the food wasdelicious and the rooms immaculate. As it is a smaller guest house, our hosts provided a service which was personal to them to which they can be proud of. we liked everything about the hotel.
Graham and Tracy are the perfect hosts, we were made to feel 'at home' as soon as we arrived. Hotel and room beautifully decorated with tasteful furnishings and immaculately clean. Breakfasts are superb.
Qualité de l'accueil et soucis du détails.
Un très bon hotel pour un très bon rapport qualité prix, un accueil formidable et un echambre de très bonne qualité.
Accueil et disponibilité des hôtes, décoration raffinée, excellent petit-déjeuner
A warm welcome from the owner, Craig, started off a very enjoyable stay. Beautiful room, excellent breakfast and a good location, 10 minute walk from town centre.
staff were outstandingly friendly & very welcoming! Room & ensuite immaculate. A menu for breakfast?! Bagels with smoked salmon & scrambled egg - delicious! a bit out of town, 10 minutes uphill walk, not for the unfit!
That you were treated as an individual, and made to feel very welcome. The hotel has a very relaxing and tranquil atmosphere about it. The decor very beautiful. But mostly i enjoyed sitting listening to Craigh play the piano whilst i had my breakfast.
The beautiful surrounds in the rooms,and all the furniture and fittings.
Excellent Staff, service and breakfast, very clean throughout Was expecting a slightly larger room
The hotel owners (and staff) were all incredibly helpful and it is a clean and well-run establishment. Would have no hesitation recommending to others. Excellent stay.
The hotel was beautiful and elegant, it was the only hotel I can say I have stayed at and been made to feel absolutely number one waited on hand and foot. Amazing experience.
Everything, the location and especially the the staff. The welcome by the owner was a pleasent surprise in one of the best surroundings ever. A perfect few days.
Very friendly staff, excellent breakfast. the room was spacious, clean and well decorated.
no ventilation in the bathroom
Grande maison victorienne rénovée avec beaucoup de gout. Les hôtes sont sympatiques et multiplient les petites attentions pour le plus grand confort de leur visiteurs. Intérieurs des chambres luxueux. Hotel très bien placé (proche du port de Torquay). Petit déjeuner copieux et très varié.
Extremely friendly and accommodating. Andrew and janet went out of their way to make you feel welcome and did everything possible to cater for our needs. No
Pleasant informative staff. Quiet and peaceful location. Would stay there again.
close to town, very friendly, made very welcome.
excellent hotel hosts very friendly food also excellent, superior room well worth the extra cost would go back if in the area
The owners, Andrew and Janet, were very friendly and welcoming - interested in how we were enjoying our stay. The breakfasts were superb - well worth having. The hotel was a bit further from Torquay town centre than we realised, luckily enough we found a bus that stopped not too far away. Bathroom was perhaps a little bit cramped and the pink/peach bathroom fittings were a little bit overpowering.
The hotel staff were lovely, very friend and helpful! The room was very clean and nicely decorated! Will defantley be coming back and recommeding. No all was pleasant
The owners were extremely friendly and helpful. there advice on places to visit in the locality made the holiday extremely enjoyable. The food was of a very high standard and the facilities were very brilliant.
It was a very friendly hotel, clean and an excellent breakfast. The room was very spacious and clean. The bottle of wine was very much appreciated. Thanks for your hospitality.
freindly staff, good food, nice rooms all round exellance !!!!
The owners Andrew & Janet went out of their way to make us welcome. We would definately go back.
Locatiion. Quality of the staff.
restaurant staff in the evening were excellent and our meal very good. terrace bar staff were not as good rooms very small and walls like having cardboard between you and your neighbours. not good enough for this rating of hotel
Traditional seaside hotel in spectacular slightly out of town location at the heart of a beautiful Regency crescent
Everything was very lovely about the hotel and made me feel like on holiday instead of a business trip. Only the cardio eqiup in the gym needs to be updated.
nice clean hotel, very friendly staff, nice size bedroom,good food, lovely grounds and veiws. Worst thing about hotel was distance from centre, although it is walkable
The Osbourne has a great location looking out onto the sea. It is a very grand looking building and the rooms are a decent size and very comfortable.
The classic architecture of the building the leisure facilities were a bit disappointing
the staff were fabulous. the location & views from the hotel are outstanding we could not have asked for anything better
Location, very quiet and picturesque Lack of room service meals for late arrivals, difficult to park when hotel is busy
I liked the design and the facilities. NA
location was excellent, could get to lots of popular places quickly. The en suite shower was on the small side, a larger person would have had difficulty.
We had a very nice family room which was very large and comfortable for all of us. The hosts were thankfully very understanding and accommodating of small children!
The friendliness of the owners,cleanliness of the facilities,The fact that your breakfast was cooked from scratch no pre cooked food was used.
Friendliness of owners and location for town was very good
Our stay was so relaxing from start to finish such a great couple that run this place and we will go back.
Very friendly atmosphere. Spotlessly clean spacious room ("superior") which had a huge bed, quality furniture and small shower ensuite. Good breakfasts. Easy walk to station and seafront or bus stop few yards away.
The owners Carol and Andy were very pleasant and helpful, suggesting places to visit and things to do.The accommodation was very clean and modern. The breakfast's were excellant. Cannot praise them enough. The bedroom and bedding was beautiful, but we were very warm at night. A top sheet for warm weather might be helpful.
We were made to feel very welcome by the owners, shown to our room and given a welcome pot of tea and biscuits. Throughout our 4 days there, nothing was too much trouble, excellent breakfasts, and friendly, as well as informative, conversations. The location was ideal for a walk down to the sea front or the train station, with regular bus services nearby if we wanted to go further afield.
Bright , light and clean. Nothing.
Cleanliness and hospitality of owners Andy & Carol
la propreté les chambres donnant sur la rue sont bruyantes , surtout la nuit , car situees face à la sortie d'un bowling ouvert jusqu'à 3 h du matin et en bordure d'une route très passante ; petit déjeuner très moyen: pas de fruits,laitages ...uniquement céréales et toast sur demande
salle de fitness trop modeste et non entretenue.
La réception, chaleureuse et très professionnelle. Le cadre assez luxueux, bel hôtel joliment meublé avec piscine intérieure, jaccusi...(dont nous avons pu profiter au-delà de l'heure limite, les ados ont adoré). Chambre familiale spacieuse et confortable, petit déjeuner buffet complet et délicieux. Parking privé devant l'hôtel. Une très belle étape !
Very warm welcome. Nice clean room which lovely white fluffy towels and an excellent array of toietries
Made to feel very welcome with complimentary drinks on arrival. Friendly staff, nothing too much trouble.
Friendly atmosphere, felt welcome; very helpful owner and his wife; off street parking, though may be difficult in busy periods; lovely room though not the one I thought I had booked with booking.com as the picture and room did not seem the same However I would happily have this particular room again; most important the hotel was free from annoying noises during the night. Superb TV Hot and cold water very slow
Nice clean and friendly hotel Room a little bit small
A lovely hotel within walking distance of Torquay. Welcoming staff who are very friendly. Last bit of walk to hotel is a bit steep.
My wife didn't complain about anything so it must have been good as she doesn't like Hotels or B&B normally . The owners were very good
Every other hotel that we have stayed in replenished the tea, coffee and milk, this was not done in the whole 2 days,
Hotel was very comfortable , breakfast was excellent and staff were very friendly. The owners helped us out when we were in a fix - they have hearts of gold. The location was great for getting out and about in Torquay.
Within 20 mins of booking on website I was called by hotel with confirmation. staff friendly & attentive. good location close to town & marina 8 min walk None
Cheap and cheerful. Room small but comfy. Stayed only one night - would probably find it too small to stay a whole week. Need to be fairly fit to climb the hill back from the town. Parking very tight. Overall would recomend for one or two nights especially at that price!
Close to main area and shops only a short walk away
Excellent service and breakfast. Very clean and tidy. Great location near all restaurant,bar and harbour.
food good The pictures were very deceiving, room was not as in advert, much smaller.
the hosts were nice location good food was good hotel parking
nice friendly hosts, excellent room, excellent breakfast the car park was a little difficult to get into and out of
The breakfast was very good, The bathroom was tiny, with a basic shower and the water pressure was very poor too. however this did not impact on our 2 day stay at all.
Friendly close to harbour and restaurants
Central location.very easy walk to town.good breakfast. We arrived to be told we had not been booked a room there,even though I had a reference no from activehotels.when I got home I queried it and was told the hotel had received my booking and they had also received a fax to confirm my booking.we were disappointed but took the only double room left,which I have to say was not the best.the window had been propped open with a piece of wood,the ceiling in the bathroom was covered in dust/cobwebs.it was dingy and outdated.we took the room with a view that we only needed to stay a night!the car park was very difficult to negotiate.whilst we were there a chap managed to ground his car on the hlly car park,he ended up parking outside and the following morning received a parking ticket.
The car park is not for the faint hearted. Unable to shower as a hose over the bath and no shield to enable a shower
How friendly the owners were, made you feel very welcome. Great breakfast! Very central to town.
it was very relaxed very welcoming and right next to everything.
friendly people who run it steep zigzag drive upto car park