Hôtels à Cracovie

Very modern, good location, good customer service From time to time device for room control had to be restarted. Internet, in the room we stood, was slow.

The corner room is great. The room size is decent-to-big. The TV is the biggest we've had in a hotel room within Europe. The bathroom floor has the option to be heated and the bathroom liquid soap and shampoo are from Azzarro (sp?). They smelled so very good!!! The hotel provides a delicious, full breakfast with two free coffee/cocoa/cappuccino makers for guests and are available 24 hours a day. The bar is open 24 hours a day but the hotel's front-desk employees will need to clear their area to tend bar. The hotel is literally across the street from the Krakow Glowny (main train station). The wifi signal was good/strong as the signal never went away. All-in-all a great place to stay and I will definitely stay here next time I'm in Krakow. I'll stay at other Puro hotels in Poland, given the opportunity. Only issue is with the lack of early check-in. It was bad timing that they had been sold out the day before our scheduled check-in date. We caught an early train and arrived at the hotel at 7am on our check-in date. Unfortunately, because check-in time is 3pm and the hotel had been fully booked the night before, there weren't any available rooms as check-out time is noon. We needed to shower before our 11:30am tour pick-up but our room wasn't ready until 12:45pm and we were already in our tour. The front desk lady tried to help but it was out of her control.

Superbe hôtel au design sobre et de bon goût, grande chambre, belle salle de bains très bien équipée, personnel très accueillant et très professionnel, garage. tout est au top niveau aucune

Other than the unfortunate road work outside the place was very good and comfortable and in a perfect location.

Niveau de service et de confort Loin du centre ville, mais facilement accessible en voiture ou en taxi

tout:les chambres superbes,la propreté,le calme ,le goût de la déco,l'accueil,la disponibilité et la gentillesse du personnel,la cuisine,la situation.merite le titre d'hotel de charme de prestige rien

tout était parfait, emplacement, accueil, chambre, petit déjeuner et diner le soir au restaurant parfait

La situation de l'hôtel est idéale (mais trop éloignée de la gare ferrovière ou routière pour en venir à pied avec des bagages). En revanche, les gares sont à dix ou quinze minutes à pied pour excursions et les commerces, changes, bureaux d'information touristique etc. sont au coin de la rue. J'avais demandé à l'avance et obtenu une chambre non fumeur et calme (pas sur la rue bruyante). J'ai obtenu aussi une excellente connexion à internet. Le taxi commandé par mail m'attendait à l'aéroport et j'ai pu le payer sur ma note (arrivée la nuit, le change était fermé). Tout le personnel de l'hôtel parlait anglais et a été très disponible pour tout renseignement demandé. Le petit déjeûner (servi jusqu'à onze heures) était abondant et varié.

Reach of wireless signal was at my room. Room was at the end of corridor, that is why. But it is simple thing as wireless repeater for comfortable internet access. Connection was bad all the time, and with that speed as well. Going out of room to get a better connection is stupid. So, if that would be fine, I would give 5 stars, with lack of internet only 3.

Great location, walking distance to most everything you'd want to see. Stellar service! Good food. Great comfortable room and great shower! Super happy with this hotel. Loved the regal vibe.