Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
I was happy with my vehicle
Points positifs : Great vehicle! Very clean!
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8,0
Points positifs : Staff
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5,6
Points négatifs : We had purchased insurance through internet when making reservation. When picking up car we were told that insurance wasn't any good , and we had to buy insurance from Alamo if our own car insurance didn't cover it or we would have to pay for any damages that might occur. Added A LOT to the rental bill.
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2,0
No one there
Points positifs : Nothing
Points négatifs : The signage takes you to the wrong place.
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2,0
Will never use again
Points positifs : Manager was super rude/lazy. Offered no alternatives.
Points négatifs : I was recently divorced. Name on credit card was different than drivers license and they would not rent me vehicle! Enterprise and National both gave me rental without issue
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10,0
Great service!
Points positifs : Michelle at the counter was the BOMB! Easy dropoff in Orlando to.
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10,0
Points positifs : service, she was personable/knowledgeable. Price was perfect, very manageable. we will definitely be using their service again
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9,2
Points positifs : Quick easy process to drop off at counter
Points négatifs : Confusing what to do with actual car when you get to airport.
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10,0
Points positifs : Ease of drop off
Points négatifs : Just dropping my contract and key into the drop box at the counter with reps there as I was told to do. I prefer to be checked out so I know there are no issues which will arise.
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10,0
Points positifs : Nice car, excellent service once I got through the line and great price.
Points négatifs : Slow line because of alamo and national combined. I was in line 40 minutes.
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2,0
Car was not ready, cost me too much
Points négatifs : I called an hour in advance to ensure my car was ready. When I showed up, they told me there would be an hour delay after I had already waited 30 minutes. I was late for a very important appointment and also had to pay $60 additional for an upgrade because I could not wait any longer. I deserved a free upgrade and a reufund.
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5,2
fire the daytona beach Alamo car rental staff....all 3 of them
Points positifs : the on line reservation procedure and the car
Points négatifs : I waited ONE HOUR in line with 6 other smuck customers until the clerks waited on me They had ZERO customer service skills and their FAT manager was incompetent and never took action, cared or spoke to the 6 customers waiting in line including me I'll never rent Alamo again Fuck them!
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10,0
I was happy with my vehicle
Points positifs : Great vehicle! Very clean!
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10,0
Great service!
Points positifs : Michelle at the counter was the BOMB! Easy dropoff in Orlando to.
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10,0
Points positifs : service, she was personable/knowledgeable. Price was perfect, very manageable. we will definitely be using their service again
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9,2
Points positifs : Quick easy process to drop off at counter
Points négatifs : Confusing what to do with actual car when you get to airport.
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10,0
Points positifs : Ease of drop off
Points négatifs : Just dropping my contract and key into the drop box at the counter with reps there as I was told to do. I prefer to be checked out so I know there are no issues which will arise.
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10,0
Points positifs : Nice car, excellent service once I got through the line and great price.
Points négatifs : Slow line because of alamo and national combined. I was in line 40 minutes.
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5,6
Points négatifs : We had purchased insurance through internet when making reservation. When picking up car we were told that insurance wasn't any good , and we had to buy insurance from Alamo if our own car insurance didn't cover it or we would have to pay for any damages that might occur. Added A LOT to the rental bill.
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2,0
No one there
Points positifs : Nothing
Points négatifs : The signage takes you to the wrong place.
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2,0
Will never use again
Points positifs : Manager was super rude/lazy. Offered no alternatives.
Points négatifs : I was recently divorced. Name on credit card was different than drivers license and they would not rent me vehicle! Enterprise and National both gave me rental without issue
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2,0
Car was not ready, cost me too much
Points négatifs : I called an hour in advance to ensure my car was ready. When I showed up, they told me there would be an hour delay after I had already waited 30 minutes. I was late for a very important appointment and also had to pay $60 additional for an upgrade because I could not wait any longer. I deserved a free upgrade and a reufund.
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5,2
fire the daytona beach Alamo car rental staff....all 3 of them
Points positifs : the on line reservation procedure and the car
Points négatifs : I waited ONE HOUR in line with 6 other smuck customers until the clerks waited on me They had ZERO customer service skills and their FAT manager was incompetent and never took action, cared or spoke to the 6 customers waiting in line including me I'll never rent Alamo again Fuck them!
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