Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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4,0
Points positifs : Staff was friendly at the Daytona Beach pick up location and the roadside assistance person over the phone. The staff when arriving at Orlando airport were very unorganized and ignored us completely.
Points négatifs : The vehicle's tire exploded on the expressway. Nothing was hit and the tire exploded with the tread falling off the hubcap. It was clearly a tire that needed to have been changed prior to our use of the vehicle. When I called roadside assistance, they told me that I needed to pay $70 to fix the flat
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10,0
Points négatifs : The car was clean and easy to drive. Check in and out was very quick and easy
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8,0
Points positifs : Yes
Points négatifs : Pickup took a long time, but It was not all the agents fault although he could have handled it better.
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8,0
Tank not full!
Points positifs : Nice clean car
Points négatifs : After driving less that 100 miles, I needed $19.99 (9 Gal) to refill the tank That meant the tank was not full when I received the car!!!!!
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10,0
Super easy return
Points positifs : It was fast an easy to return the vehicle. i gave her the space number, gas level and miles and was on my way.
Points négatifs : The walk from the parking space to the terminal was long and not covered. Also, the agent did not go over the final costs (highway tolls, etc) with me.
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8,0
Points positifs : very friendly..
Points négatifs : little too pushy in the rental options for my situation
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10,0
I was happy with my vehicle
Points positifs : Great vehicle! Very clean!
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8,0
Points positifs : Staff
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5,6
Points négatifs : We had purchased insurance through internet when making reservation. When picking up car we were told that insurance wasn't any good , and we had to buy insurance from Alamo if our own car insurance didn't cover it or we would have to pay for any damages that might occur. Added A LOT to the rental bill.
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2,0
No one there
Points positifs : Nothing
Points négatifs : The signage takes you to the wrong place.
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7,6
Points positifs : no wait at counter...wanted a SantaFe really, got Lincoln--gas hog
Points négatifs : dirty windows
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10,0
Smooth and seamless
Points positifs : The time spent at the counter was minimal.
Points négatifs : They charged a set amount for gas (I opted to buy the full tank) and when I asked why it was so high I was told that the actual cost would be adjusted when the car type was entered into the system. Apparently it just estimates with the largest possible gas tank and lowers it for smaller vehicles. I was never told what the actual cost ended up being - now that I look at the charge it was not lower. I looked at the gas price they were charging and thought the gas tank would have to be pretty large to cost that much. Even if my math was wrong, the explanation was not clear and seemed suspect.
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10,0
Points négatifs : The car was clean and easy to drive. Check in and out was very quick and easy
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10,0
Super easy return
Points positifs : It was fast an easy to return the vehicle. i gave her the space number, gas level and miles and was on my way.
Points négatifs : The walk from the parking space to the terminal was long and not covered. Also, the agent did not go over the final costs (highway tolls, etc) with me.
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10,0
I was happy with my vehicle
Points positifs : Great vehicle! Very clean!
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10,0
Smooth and seamless
Points positifs : The time spent at the counter was minimal.
Points négatifs : They charged a set amount for gas (I opted to buy the full tank) and when I asked why it was so high I was told that the actual cost would be adjusted when the car type was entered into the system. Apparently it just estimates with the largest possible gas tank and lowers it for smaller vehicles. I was never told what the actual cost ended up being - now that I look at the charge it was not lower. I looked at the gas price they were charging and thought the gas tank would have to be pretty large to cost that much. Even if my math was wrong, the explanation was not clear and seemed suspect.
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8,0
Points positifs : Yes
Points négatifs : Pickup took a long time, but It was not all the agents fault although he could have handled it better.
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8,0
Tank not full!
Points positifs : Nice clean car
Points négatifs : After driving less that 100 miles, I needed $19.99 (9 Gal) to refill the tank That meant the tank was not full when I received the car!!!!!
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8,0
Points positifs : very friendly..
Points négatifs : little too pushy in the rental options for my situation
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8,0
Points positifs : Staff
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7,6
Points positifs : no wait at counter...wanted a SantaFe really, got Lincoln--gas hog
Points négatifs : dirty windows
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4,0
Points positifs : Staff was friendly at the Daytona Beach pick up location and the roadside assistance person over the phone. The staff when arriving at Orlando airport were very unorganized and ignored us completely.
Points négatifs : The vehicle's tire exploded on the expressway. Nothing was hit and the tire exploded with the tread falling off the hubcap. It was clearly a tire that needed to have been changed prior to our use of the vehicle. When I called roadside assistance, they told me that I needed to pay $70 to fix the flat
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5,6
Points négatifs : We had purchased insurance through internet when making reservation. When picking up car we were told that insurance wasn't any good , and we had to buy insurance from Alamo if our own car insurance didn't cover it or we would have to pay for any damages that might occur. Added A LOT to the rental bill.
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2,0
No one there
Points positifs : Nothing
Points négatifs : The signage takes you to the wrong place.
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