Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
I was happy with my vehicle
Points positifs : Great vehicle! Very clean!
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8,0
Points positifs : Staff
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5,6
Points négatifs : We had purchased insurance through internet when making reservation. When picking up car we were told that insurance wasn't any good , and we had to buy insurance from Alamo if our own car insurance didn't cover it or we would have to pay for any damages that might occur. Added A LOT to the rental bill.
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2,0
No one there
Points positifs : Nothing
Points négatifs : The signage takes you to the wrong place.
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7,6
Points positifs : no wait at counter...wanted a SantaFe really, got Lincoln--gas hog
Points négatifs : dirty windows
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10,0
Smooth and seamless
Points positifs : The time spent at the counter was minimal.
Points négatifs : They charged a set amount for gas (I opted to buy the full tank) and when I asked why it was so high I was told that the actual cost would be adjusted when the car type was entered into the system. Apparently it just estimates with the largest possible gas tank and lowers it for smaller vehicles. I was never told what the actual cost ended up being - now that I look at the charge it was not lower. I looked at the gas price they were charging and thought the gas tank would have to be pretty large to cost that much. Even if my math was wrong, the explanation was not clear and seemed suspect.
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2,0
Will never use again
Points positifs : Manager was super rude/lazy. Offered no alternatives.
Points négatifs : I was recently divorced. Name on credit card was different than drivers license and they would not rent me vehicle! Enterprise and National both gave me rental without issue
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10,0
Great service!
Points positifs : Michelle at the counter was the BOMB! Easy dropoff in Orlando to.
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10,0
Points positifs : service, she was personable/knowledgeable. Price was perfect, very manageable. we will definitely be using their service again
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10,0
Points positifs : Upgrade to larger car
Points négatifs : Car required special fuel. Finding the right gas station took a little time.
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10,0
Points positifs : Everything
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9,2
Points positifs : Quick easy process to drop off at counter
Points négatifs : Confusing what to do with actual car when you get to airport.
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10,0
I was happy with my vehicle
Points positifs : Great vehicle! Very clean!
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10,0
Smooth and seamless
Points positifs : The time spent at the counter was minimal.
Points négatifs : They charged a set amount for gas (I opted to buy the full tank) and when I asked why it was so high I was told that the actual cost would be adjusted when the car type was entered into the system. Apparently it just estimates with the largest possible gas tank and lowers it for smaller vehicles. I was never told what the actual cost ended up being - now that I look at the charge it was not lower. I looked at the gas price they were charging and thought the gas tank would have to be pretty large to cost that much. Even if my math was wrong, the explanation was not clear and seemed suspect.
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10,0
Great service!
Points positifs : Michelle at the counter was the BOMB! Easy dropoff in Orlando to.
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10,0
Points positifs : service, she was personable/knowledgeable. Price was perfect, very manageable. we will definitely be using their service again
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10,0
Points positifs : Upgrade to larger car
Points négatifs : Car required special fuel. Finding the right gas station took a little time.
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10,0
Points positifs : Everything
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9,2
Points positifs : Quick easy process to drop off at counter
Points négatifs : Confusing what to do with actual car when you get to airport.
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5,6
Points négatifs : We had purchased insurance through internet when making reservation. When picking up car we were told that insurance wasn't any good , and we had to buy insurance from Alamo if our own car insurance didn't cover it or we would have to pay for any damages that might occur. Added A LOT to the rental bill.
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2,0
No one there
Points positifs : Nothing
Points négatifs : The signage takes you to the wrong place.
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2,0
Will never use again
Points positifs : Manager was super rude/lazy. Offered no alternatives.
Points négatifs : I was recently divorced. Name on credit card was different than drivers license and they would not rent me vehicle! Enterprise and National both gave me rental without issue
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