Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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7,6
Points positifs : Easy to pick up.
Points négatifs : More help on navigating out of facility; less upselling (yes, know that's how companies make more profit... but enough already. Tried to shame me into larger vehicle.. "it;s very small.. more comfortable full size..etc." Full size is too big for getting around a large city; give me what I want.
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10,0
Points positifs : Smooth
Points négatifs : A discount is always good, but the truck was awesome and they were on point.
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10,0
Points positifs : The staff was VERY friendly and helpful, and the drop-off was exceptionally easy !
Points négatifs : Directions to the Alamo drop-off area would have made the return a bit more simple
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9,2
Points positifs : The staff was friendly and process was easy!
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8,4
Points négatifs : Better signage at return entrance, missed it because spikes were up, not realizing they were one-directional.
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2,0
Points négatifs : Avoid at all costs. Alamo customer service sent us to a drop off location that no longer existed, neglected to answer the phone for 3 hours at the YVR location during business hours, then treated us very poorly and unprofessionally on the phone.
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10,0
Points positifs : Good price, fuel efficient vehicle for a large SUV. (Tahoe)
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9,2
Points positifs : Extremely fast pickup and drop off, it was a breeze and the staff was all very nice to deal with.
Points négatifs : A little cheaper would have been great.
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4,4
Points négatifs : Alamo could have honoured the rate booked through CarRentals.com!
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7,6
Points positifs : in terminal rental option, clean car
Points négatifs : Clear instructions on how difficult it will be to fuel the car before drop off. There was not a single gas station between Canmore & the Airport on rt. 1, 201, 2. When we picked up the car we were asked whether to purchase refueling. I'd gladly picked that option if I was only told of the challenge.
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10,0
Points négatifs : Explicit option for winter tires
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10,0
Points positifs : Brand new vehicle
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10,0
Points positifs : Smooth
Points négatifs : A discount is always good, but the truck was awesome and they were on point.
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10,0
Points positifs : The staff was VERY friendly and helpful, and the drop-off was exceptionally easy !
Points négatifs : Directions to the Alamo drop-off area would have made the return a bit more simple
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9,2
Points positifs : The staff was friendly and process was easy!
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10,0
Points positifs : Good price, fuel efficient vehicle for a large SUV. (Tahoe)
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9,2
Points positifs : Extremely fast pickup and drop off, it was a breeze and the staff was all very nice to deal with.
Points négatifs : A little cheaper would have been great.
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10,0
Points négatifs : Explicit option for winter tires
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10,0
Points positifs : Brand new vehicle
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7,6
Points positifs : Easy to pick up.
Points négatifs : More help on navigating out of facility; less upselling (yes, know that's how companies make more profit... but enough already. Tried to shame me into larger vehicle.. "it;s very small.. more comfortable full size..etc." Full size is too big for getting around a large city; give me what I want.
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8,4
Points négatifs : Better signage at return entrance, missed it because spikes were up, not realizing they were one-directional.
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7,6
Points positifs : in terminal rental option, clean car
Points négatifs : Clear instructions on how difficult it will be to fuel the car before drop off. There was not a single gas station between Canmore & the Airport on rt. 1, 201, 2. When we picked up the car we were asked whether to purchase refueling. I'd gladly picked that option if I was only told of the challenge.
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2,0
Points négatifs : Avoid at all costs. Alamo customer service sent us to a drop off location that no longer existed, neglected to answer the phone for 3 hours at the YVR location during business hours, then treated us very poorly and unprofessionally on the phone.
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4,4
Points négatifs : Alamo could have honoured the rate booked through CarRentals.com!
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