Réservez une voiture de location chez Hertz à Calgary

Points négatifs : Accused me of damages on the car. I wont be buying from them next time. Unfriendly front desk

Points positifs : Drop-off process is very quick. Car was in mint condition.

Points négatifs : The pick-up process is way too long! The agent was too pushy to sell extra insurance. Airport taxes are expensive and not appearingin the initial quote reczived by email. Was not the case when I rented in Vancouver via another agency

Points négatifs : The check in process and subsequent drop off was not done well and not clear. The car was small for a medium sized SUV. We were also told that we could prepay the gas but then told when we arrived that if the tank wasn’t 100% full, no refund for that gas. They should have told us that upfront.

Points positifs : The saff was very tired - check-in around midnight. They rather work other stuff than take care of the customers.

Points négatifs : The staff could have been more interested in the customers. But when you already are the largest rental car company, why bother with the customers?

Points positifs : Staff should have taken care of my car switch

Points négatifs : I was given a monster truck-5.7L engine. Fuel sucker. They said I had got the managers special. Then when I asked for a smaller veh, and after waiting minimum 45 min on line, they said I would be up charged roughly $120 and have to wait another 40 minutes or so-

Points négatifs : Worst customer service I’ve ever experienced. Had a prepaid reservation which they did not honor (at night). I had to rent a last minute vehicle from another location for triple the price as it was the other company’s last one.