Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : Very friendly and helpful staff. The car was nice and clean.
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3,6
Points négatifs : We selected the Alamo rental because it was stated to be a Jeep Wrangler or equivalent. We needed a larger capable FWD vehicle for our Costa Rican trip, we chose this car. We dot a very small Diahatsu AWD which was well worn. It later had a flat. Not good! Also They insisted we buy their insurance.
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5,2
Points positifs : Friendly staff and service.
Points négatifs : Quality and comfort of car was not great.
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6,8
Points positifs : When in costa everything went well! Pickup and drop off were super easy and convenient
Points négatifs : I was charged for the rental by Kayak but had to pay the full amount when I arrived in Costa Rica. Not sure why Kayak even took a payment for the amount of the rental when I had to pay for the rental and daily insurance at the rental place in costa
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2,0
Points positifs : Nothing
Points négatifs : Were not offering the car I paid for, it wasn't even available.
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10,0
Points positifs : Great staff and very helpful. They offered several sets of supplemental insurance, and I bought one for liability. I had read stories about how they can be very pushy, but I did not experience this (although I speak Spanish, so this could be why). Great experience overall.
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10,0
Points positifs : The car was perfect. We needed 4wd and the TRD wheels and tires were great. We got lost on some hairy "roads" and were glad to have the extra traction.
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8,8
Points positifs : People were nice. Car was new.
Points négatifs : The car had very little passing pickup. I thought I rented one with the powerful engine??? We've driven manuals all of our lives...next time I will double check the type of engine it has in it.
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7,2
Points positifs : The staff was very friendly and helpful, quite efficient in both offices.
Points négatifs : The pick up was very slow. Not the office and paperwork process, but we were waiting for the car for about 50-60 mins. And we were the lucky ones. There were people waiting for more than 1,5-2 hours. Drop off at Guapiles was very easy and quick, and the staff was super nice, helped in everything.
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9,6
Points positifs : Staff was very friendly, helpful, and professional. We received a clean, new car - exactly what we reserved. Pick- up and drop-off were efficient and first- rate.
Points négatifs : The little Suzuki SUV was severely underpowered. CR has some VERY steep roads, many of them dirt.
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3,2
Points positifs : Staff nice
Points négatifs : Horrible crappy vehicle. Had 90k miles on it and super dirty. Had check engine light on. Did not like driving on hills even though a 4x4. Cell phone/GPS didnt work at all.
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10,0
Points positifs : Staff were friendly and helpful. They made sure I got the insurance I needed and nothing more. They didn’t try to upsell me in any way and figured out how to make my return as convenient as possible.
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10,0
Points positifs : Very friendly and helpful staff. The car was nice and clean.
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10,0
Points positifs : Great staff and very helpful. They offered several sets of supplemental insurance, and I bought one for liability. I had read stories about how they can be very pushy, but I did not experience this (although I speak Spanish, so this could be why). Great experience overall.
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10,0
Points positifs : The car was perfect. We needed 4wd and the TRD wheels and tires were great. We got lost on some hairy "roads" and were glad to have the extra traction.
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8,8
Points positifs : People were nice. Car was new.
Points négatifs : The car had very little passing pickup. I thought I rented one with the powerful engine??? We've driven manuals all of our lives...next time I will double check the type of engine it has in it.
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9,6
Points positifs : Staff was very friendly, helpful, and professional. We received a clean, new car - exactly what we reserved. Pick- up and drop-off were efficient and first- rate.
Points négatifs : The little Suzuki SUV was severely underpowered. CR has some VERY steep roads, many of them dirt.
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10,0
Points positifs : Staff were friendly and helpful. They made sure I got the insurance I needed and nothing more. They didn’t try to upsell me in any way and figured out how to make my return as convenient as possible.
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6,8
Points positifs : When in costa everything went well! Pickup and drop off were super easy and convenient
Points négatifs : I was charged for the rental by Kayak but had to pay the full amount when I arrived in Costa Rica. Not sure why Kayak even took a payment for the amount of the rental when I had to pay for the rental and daily insurance at the rental place in costa
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7,2
Points positifs : The staff was very friendly and helpful, quite efficient in both offices.
Points négatifs : The pick up was very slow. Not the office and paperwork process, but we were waiting for the car for about 50-60 mins. And we were the lucky ones. There were people waiting for more than 1,5-2 hours. Drop off at Guapiles was very easy and quick, and the staff was super nice, helped in everything.
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3,6
Points négatifs : We selected the Alamo rental because it was stated to be a Jeep Wrangler or equivalent. We needed a larger capable FWD vehicle for our Costa Rican trip, we chose this car. We dot a very small Diahatsu AWD which was well worn. It later had a flat. Not good! Also They insisted we buy their insurance.
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5,2
Points positifs : Friendly staff and service.
Points négatifs : Quality and comfort of car was not great.
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2,0
Points positifs : Nothing
Points négatifs : Were not offering the car I paid for, it wasn't even available.
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3,2
Points positifs : Staff nice
Points négatifs : Horrible crappy vehicle. Had 90k miles on it and super dirty. Had check engine light on. Did not like driving on hills even though a 4x4. Cell phone/GPS didnt work at all.
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