Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : Clear instructions and help at the airport and the car pick up / return location. Shuttle was quick and easy. Also got a really great price!
Points négatifs : Felt hassled about buying extra insurance from them when we already bought some.
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5,2
Points négatifs : Insurance was mandatory and they would not except our travel coverage, they gave us a 4x2 car when we reserved a 4x4 car. The insurance was more for rental for week, Than what I pay for insurance full coverage a year at home
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8,4
Points positifs : Nice suv
Points négatifs : Overcharged me!!!! Over billing!!!
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3,2
Points négatifs : If you think your reservation is for 7 people and 3 luggage’s! Make sure it is only purses! We rented a car and the trunk space wouldn’t hold a backpack. Such a scam to upgrade to a bigger car and they tried to charge nearly triple the reservation price.
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3,6
Points positifs : The staff in Manuel Antonio did their best to address the issue with the trunk not latching.
Points négatifs : Reserved an intermediate car but was given a compact at the same rate! I had to argue to get the rate changed. Furthermore, the compact was in bad shape, dings and scratches, no hub caps, and the trunk wouldn't latch. And, they didn't fill it up with gas but gave me paperwork to the contrary. I had to return shortly after leaving the lot to point out the gas gauge.
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9,6
Points positifs : Staff super friendly. HELD the reservation for almost 24 hours once our original flight was cancelled. Can't state enough what a LIFE SAVER this was for our trip. We had 6 passengers and needed a large SUV and I don't think there were any others available during the busy Xmas season. They literally SAVED OUR TRIP by holding that reservation for us...THANK YOU ALAMO!
Points négatifs : Could have had a bit more room for luggage. It "seats 6" but honestly then there is zero room for luggage. We had to sit 2 in front, 3 in the middle any only 1 in back so that we could put down the seat for luggage in the back.
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9,6
Points positifs : Staff were hospitable and very helpful, especially Ronny. Offered options but did not push anything. Really went right with the full insurance. Roads around Arenal were challenging and felt relieved to be fully insured.
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10,0
Points positifs : Service, newer car and price on top of it
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9,2
Points positifs : Staff was so friendly and helpful and they made it smooth and easy to get in and out. It was a great welcome into the country!
Points négatifs : The car was a little dusty on the inside, but it was after all a 4wd and we didn't need it to be spotless.
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7,6
Points négatifs : Insurance costs are high and unexpected
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8,0
Points positifs : Staff was superb
Points négatifs : We wanted a jeep and got a Nissan we didn't like that much although it was oaky
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10,0
Points positifs : Pedro offered the great assistance in decision making when it came to the liability insurance , this is a great company , don’t get robbed by other rental companies
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10,0
Points positifs : Clear instructions and help at the airport and the car pick up / return location. Shuttle was quick and easy. Also got a really great price!
Points négatifs : Felt hassled about buying extra insurance from them when we already bought some.
avis de
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9,6
Points positifs : Staff super friendly. HELD the reservation for almost 24 hours once our original flight was cancelled. Can't state enough what a LIFE SAVER this was for our trip. We had 6 passengers and needed a large SUV and I don't think there were any others available during the busy Xmas season. They literally SAVED OUR TRIP by holding that reservation for us...THANK YOU ALAMO!
Points négatifs : Could have had a bit more room for luggage. It "seats 6" but honestly then there is zero room for luggage. We had to sit 2 in front, 3 in the middle any only 1 in back so that we could put down the seat for luggage in the back.
avis de
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9,6
Points positifs : Staff were hospitable and very helpful, especially Ronny. Offered options but did not push anything. Really went right with the full insurance. Roads around Arenal were challenging and felt relieved to be fully insured.
avis de
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10,0
Points positifs : Service, newer car and price on top of it
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9,2
Points positifs : Staff was so friendly and helpful and they made it smooth and easy to get in and out. It was a great welcome into the country!
Points négatifs : The car was a little dusty on the inside, but it was after all a 4wd and we didn't need it to be spotless.
avis de
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10,0
Points positifs : Pedro offered the great assistance in decision making when it came to the liability insurance , this is a great company , don’t get robbed by other rental companies
avis de
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8,4
Points positifs : Nice suv
Points négatifs : Overcharged me!!!! Over billing!!!
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7,6
Points négatifs : Insurance costs are high and unexpected
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8,0
Points positifs : Staff was superb
Points négatifs : We wanted a jeep and got a Nissan we didn't like that much although it was oaky
avis de
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5,2
Points négatifs : Insurance was mandatory and they would not except our travel coverage, they gave us a 4x2 car when we reserved a 4x4 car. The insurance was more for rental for week, Than what I pay for insurance full coverage a year at home
avis de
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3,2
Points négatifs : If you think your reservation is for 7 people and 3 luggage’s! Make sure it is only purses! We rented a car and the trunk space wouldn’t hold a backpack. Such a scam to upgrade to a bigger car and they tried to charge nearly triple the reservation price.
avis de
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3,6
Points positifs : The staff in Manuel Antonio did their best to address the issue with the trunk not latching.
Points négatifs : Reserved an intermediate car but was given a compact at the same rate! I had to argue to get the rate changed. Furthermore, the compact was in bad shape, dings and scratches, no hub caps, and the trunk wouldn't latch. And, they didn't fill it up with gas but gave me paperwork to the contrary. I had to return shortly after leaving the lot to point out the gas gauge.
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