Avis des clients
Note globale
6,1
Bien
Basé sur 91 avis
Propreté
6,8
Confort
6,4
Prise en charge/retour
6,0
Rapport qualité/prix
5,3
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Commentaires récents
Avis des clients
12
8
14
8
16
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2,0
Points positifs : Nothing
Points négatifs : They refused to give back my deposit despite the trip. Ring cancelled due to Covid-19 A disgrace
avis de
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4,8
Points négatifs : Don’t use this car rental. A lot of hidden fees. They are crooks.
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2,0
Points positifs : Nothing, did not like anything about this experience
Points négatifs : Staff was extremely unhelpful. Was the worst experience in Costa Rica. Outrageous price for a beat up old car with 150,000 miles on it, manual transmission, radio had been taken out, fog lights missing, horrible car, took us 3 hours to check in and get car, staff is inept and we stood in line for hours while no one could give us a clear answer on when we would get a car even though we had a reservation.
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8,4
Points positifs : The staff and car were great.
Points négatifs : The "insurance" needs to be more clear and affordable. It is not the staff's fault, this is a corporate problem. The cost of insurance is double the cost of the car. It is a scam.
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8,4
Points positifs : Staff was nice, shuttle was accomodating.
Points négatifs : Car was very expensive.
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2,0
Points positifs : Horrible experience overall.
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2,0
Points positifs : Watch out for tricky charges on you bill. They will charge you additional charges and fee even after you you returned the car. Charges that are not mentioned in the invoice in the beginning.After contacting them, rectified the bill then still tried to over charge by adding new charges and bad addi
Points négatifs : Not to trick customer with charges that are not mentioned in the invoice to when it is initial made during car rental.
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4,0
Points négatifs : Picking up the car could have been way more streamlined. Had to wait more than 3 hours to get a car!!
avis de
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7,6
Points positifs : RAV4 had enough luggage space to handle family of 4
Points négatifs : RAV4 wasn't powerful enough to make it up some of the steep mountainous roads.
avis de
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9,2
No final receipt
Points positifs : It was quick and easy to drop off the car. They were speedy with the paperwork and got us to the airport quickly.
Points négatifs : They did not give us a final receipt, so I don't know what my ultimate charges were or what they were for.
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4,4
Costa Rica Budget car rental experience
Points positifs : Car was OK, moderately clean and performed well Rental staff was OK and office was clean Return process was quick & efficient
Points négatifs : Car was OK but had a lot of scratches/dings/dents that they made you feel you would be responsible for if YOU didn't point them out before you left. Horrible rental process, took over 1 hour No physical address given for return which caused stress & wasted time upon return to a strange city with a complete language barrier Lots of personnel standing around while customers waited Forced a minimum $50/day insurance on you even if you declared you were covered
avis de
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5,6
Points négatifs : Le prix des prestations non annoncées
avis de
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