Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
6,0
Points positifs : Customer service at the airport
Points négatifs : The performance of the car, tire problem, no power steering fluid
avis de
-
3,6
Given wrong car
Points positifs : People were nice
Points négatifs : I was promised a Jeep wrangler or similar (I took screenshots of this), and Kayak changed my reservation without my consent. I was given a smaller model, with no change in cost, meaning I was paying too much for my vehicle. The car rental company said they never had that model of car there and that the reservation was for a small car (which would not fit my needs). By that time, I had already paid for insurance, which was already taken out of my account, and changing companies would have cost me this money. I feel that this company directly manipulated me in an attempt to make me pay more money for a lesser product. I plan to let the world know about my experience.
avis de
-
2,0
Points positifs : N/A
Points négatifs : Avis as a international rental car company should maintain they standard every where in the world but this wasn't the case in Haiti. The first car they gave me was not safe to drive, no breaker, dirty, full of dente, tires 10% left, A/C works only on drive not on stop. Second car was a little bit better view compare to the first one. That second broke mechanically on me after two days and I was outside of port au prince trying to call on all three numbers they provide me none of one has been answers after I did my best to get that car fixed and return it 3 days after my contract. It was the worst experience for me. I really disappointed. I hoppe avis done something over there to stop dirty that prestigious company. I was at that airport office to pickup that since 9h18 am I almost get that car surround by noon. With all the respect for Avis I was ambarasing
avis de
-
2,0
Nasty
Points positifs : Nothing
Points négatifs : They gave me a dirty car, stinky as hell. Worst service ever
avis de
-
10,0
Points positifs : Good
Points négatifs : Northing
avis de
-
2,0
I will never rent a car at that location again
Points positifs : I went twice to that location, they couldn't find me a car. I had to rent from another company, spent my pocket money to rent a car there...
avis de
-
4,0
False advertising, damaged vehicle
Points positifs : The suv in advertising was a jeep wrangler, when i arrived from nyc to pap service was horrible, amd the suv was worse. The vehicle had some much damage and was some Korean made piece of junk that was bearly drivable. I would like a full or partial refund..
Points négatifs : The suv in advertising was a jeep wrangler, when i arrived from nyc to pap service was horrible, amd the suv was worse. The vehicle had aome much damage and was some Korean made piece of junk that was bearly drivable. I would like a full or partial refund..
avis de
-
2,0
Poorest service
Points positifs : When I went to pick up the car first I waited an hour before someone greets me and then to charge 6 times more that I already pay in the US.
Points négatifs : There was no service, a small desk with one computer for 10 customers I waited there for 1 hour before i could get to the lady.
avis de
-
6,0
Service was helpful but can greatly be improved
Points positifs : I like that I had a car to ride along...that’s it.
Points négatifs : Car could have been cleaner at pick up. However, staff was great at the desk! Spent a lot of times in line just to find out that I was supposed to have my car inspected prior to getting in line to close the account. The guy who was supposed to inspect the car outside saw me, we shook hands but still let me go inside without informing me that I was to inspect the car with him first.
avis de
-
8,0
Points positifs : quicker service than usual
Points négatifs : Car had some technical issues, had to get another one.
avis de
-
2,0
Points négatifs : I made it too Haiti port -au prince airport when i reserve my car I payed for damage insurance 9 us Dollar it covers = $35000 when i walked in to the Avis office to pick my car up they told me i need more insurance $ 24 per day i refused to buy another insurance since i already have one then they told me i have to give them credit card with 3500 dollar limit as of deposit i told them here is my credit card but you can't take 3500 deposit we went back and fort they pushed me to buy more coverage i dint need it i refused to buy more without either deposit or more Coverage bottom line i did not get the car it was pure hassle i don't recommend at all i'm gonna call my credit card company and dispute the charges.
avis de
-
2,0
if you ask me that's poor service
Points négatifs : I ended up without the car why do I have to pay $1,000 US money for deposit + 18 to $20 for insurance plus the rental money that's not fair. With a total of $1,500 US plus to just rent the car. That's highway robbery
avis de
-
6,0
Points positifs : Customer service at the airport
Points négatifs : The performance of the car, tire problem, no power steering fluid
avis de
-
3,6
Given wrong car
Points positifs : People were nice
Points négatifs : I was promised a Jeep wrangler or similar (I took screenshots of this), and Kayak changed my reservation without my consent. I was given a smaller model, with no change in cost, meaning I was paying too much for my vehicle. The car rental company said they never had that model of car there and that the reservation was for a small car (which would not fit my needs). By that time, I had already paid for insurance, which was already taken out of my account, and changing companies would have cost me this money. I feel that this company directly manipulated me in an attempt to make me pay more money for a lesser product. I plan to let the world know about my experience.
avis de
-
2,0
Points positifs : N/A
Points négatifs : Avis as a international rental car company should maintain they standard every where in the world but this wasn't the case in Haiti. The first car they gave me was not safe to drive, no breaker, dirty, full of dente, tires 10% left, A/C works only on drive not on stop. Second car was a little bit better view compare to the first one. That second broke mechanically on me after two days and I was outside of port au prince trying to call on all three numbers they provide me none of one has been answers after I did my best to get that car fixed and return it 3 days after my contract. It was the worst experience for me. I really disappointed. I hoppe avis done something over there to stop dirty that prestigious company. I was at that airport office to pickup that since 9h18 am I almost get that car surround by noon. With all the respect for Avis I was ambarasing
avis de
-
2,0
Nasty
Points positifs : Nothing
Points négatifs : They gave me a dirty car, stinky as hell. Worst service ever
avis de
-
2,0
I will never rent a car at that location again
Points positifs : I went twice to that location, they couldn't find me a car. I had to rent from another company, spent my pocket money to rent a car there...
avis de
-
4,0
False advertising, damaged vehicle
Points positifs : The suv in advertising was a jeep wrangler, when i arrived from nyc to pap service was horrible, amd the suv was worse. The vehicle had some much damage and was some Korean made piece of junk that was bearly drivable. I would like a full or partial refund..
Points négatifs : The suv in advertising was a jeep wrangler, when i arrived from nyc to pap service was horrible, amd the suv was worse. The vehicle had aome much damage and was some Korean made piece of junk that was bearly drivable. I would like a full or partial refund..
avis de
-
2,0
Poorest service
Points positifs : When I went to pick up the car first I waited an hour before someone greets me and then to charge 6 times more that I already pay in the US.
Points négatifs : There was no service, a small desk with one computer for 10 customers I waited there for 1 hour before i could get to the lady.
avis de
-
6,0
Service was helpful but can greatly be improved
Points positifs : I like that I had a car to ride along...that’s it.
Points négatifs : Car could have been cleaner at pick up. However, staff was great at the desk! Spent a lot of times in line just to find out that I was supposed to have my car inspected prior to getting in line to close the account. The guy who was supposed to inspect the car outside saw me, we shook hands but still let me go inside without informing me that I was to inspect the car with him first.
avis de
-
2,0
Points négatifs : I made it too Haiti port -au prince airport when i reserve my car I payed for damage insurance 9 us Dollar it covers = $35000 when i walked in to the Avis office to pick my car up they told me i need more insurance $ 24 per day i refused to buy another insurance since i already have one then they told me i have to give them credit card with 3500 dollar limit as of deposit i told them here is my credit card but you can't take 3500 deposit we went back and fort they pushed me to buy more coverage i dint need it i refused to buy more without either deposit or more Coverage bottom line i did not get the car it was pure hassle i don't recommend at all i'm gonna call my credit card company and dispute the charges.
avis de
-
2,0
if you ask me that's poor service
Points négatifs : I ended up without the car why do I have to pay $1,000 US money for deposit + 18 to $20 for insurance plus the rental money that's not fair. With a total of $1,500 US plus to just rent the car. That's highway robbery
avis de
