Location de voitures à Édimbourg

2 succursales à Édimbourg

╳

Avis sur Avis

Agences

Avis

Agences à Édimbourg

24 East London Street

+44 344 544 6059

lundi	08:00 - 18:00
mardi	08:00 - 18:00
mercredi	08:00 - 18:00
jeudi	08:00 - 18:00
vendredi	08:00 - 18:00
samedi	08:00 - 15:00
dimanche	10:00 - 14:00

Car Rental Centre

+44 344 544 6004

lundi	07:00 - 23:30
mardi	07:00 - 23:30
mercredi	07:00 - 23:30
jeudi	07:00 - 23:30
vendredi	07:00 - 23:30
samedi	07:00 - 23:30
dimanche	07:00 - 23:30

Tous les avis de Avis

Avis de Avis à Édimbourg

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

6,8

Points positifs : The car was great. Excellent gas mileage, handled well, and was absolutely impeccable when we picked it up. Service was kind and friendly.

Points négatifs : The return process has been a little frustrating. First, I was not told that I would need to keep the copy of the paperwork stating our agreement to give to the Avis rep on Orkney. Had I known that, I would have put it with the other confirmations and information that I was toting around instead of panicking. Second, I found the paperwork, gave the keys to the Avis rep, he said he would get it South from there, and I had nothing further to do. Unfortunately, I got an email from Avis telling me I was in breach of contract because the car hadn't been returned. This issue has not been resolved and is currently my only frustration with the rental.

Avis laissé le août 2016

avis de
9,6

Location 1 semaine Ford Fiesta

Points positifs : Voiture très propre, prise en charge retour ultra rapide.

Avis laissé le avr. 2016

avis de
8,4

Racket

Points positifs : Le changement immédiat de la voiture après la creuvaison

Points négatifs : Les 330 euros de plus prélevés sans aucune notification ni justification pour un pneu creuvé. J'ai du rouler sur un clou à Edinbourg.

Avis laissé le avr. 2016

avis de
10,0

Easy convenient and friendly

Points positifs : It took about 5 min and I was driving to our hotel in Edinburgh

Points négatifs : N/A

Avis laissé le nov. 2015

avis de
10,0

Facile à utiliser et convivial

Points positifs : Cela a pris environ 5 minutes et je conduisais à notre hôtel d'Edimbourg

Points négatifs : S/O

Avis laissé le nov. 2015

avis de

9,6

Location 1 semaine Ford Fiesta

Points positifs : Voiture très propre, prise en charge retour ultra rapide.

Avis laissé le avr. 2016

avis de
10,0

Easy convenient and friendly

Points positifs : It took about 5 min and I was driving to our hotel in Edinburgh

Points négatifs : N/A

Avis laissé le nov. 2015

avis de
10,0

Facile à utiliser et convivial

Points positifs : Cela a pris environ 5 minutes et je conduisais à notre hôtel d'Edimbourg

Points négatifs : S/O

Avis laissé le nov. 2015

avis de

6,8

Points positifs : The car was great. Excellent gas mileage, handled well, and was absolutely impeccable when we picked it up. Service was kind and friendly.

Points négatifs : The return process has been a little frustrating. First, I was not told that I would need to keep the copy of the paperwork stating our agreement to give to the Avis rep on Orkney. Had I known that, I would have put it with the other confirmations and information that I was toting around instead of panicking. Second, I found the paperwork, gave the keys to the Avis rep, he said he would get it South from there, and I had nothing further to do. Unfortunately, I got an email from Avis telling me I was in breach of contract because the car hadn't been returned. This issue has not been resolved and is currently my only frustration with the rental.

Avis laissé le août 2016

avis de
8,4

Racket

Points positifs : Le changement immédiat de la voiture après la creuvaison

Points négatifs : Les 330 euros de plus prélevés sans aucune notification ni justification pour un pneu creuvé. J'ai du rouler sur un clou à Edinbourg.

Avis laissé le avr. 2016

avis de

dès 22 €/jour

Classé n°2

Budget

7,4 Bien (4 238 avis)

2 succursales à Édimbourg

╳

Avis sur Budget

Agences

Budget

Agences à Édimbourg

24 East London Street

+44 344 544 9064

lundi	08:00 - 18:00
mardi	08:00 - 18:00
mercredi	08:00 - 18:00
jeudi	08:00 - 18:00
vendredi	08:00 - 18:00
samedi	08:00 - 15:00
dimanche	10:00 - 14:00

Car Rental Centre

+44 344 544 4605

lundi	07:00 - 23:30
mardi	07:00 - 23:30
mercredi	07:00 - 23:30
jeudi	07:00 - 23:30
vendredi	07:00 - 23:30
samedi	07:00 - 23:30
dimanche	07:00 - 23:30

Tous les avis de Budget

Avis de Budget à Édimbourg

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

4,8

Points négatifs : I felt pressured to upgrade to a car model that I did not need for my trip. When I arrived I was told that the car I had reserved many weeks in advance would not be ready for quite some time, but I could upgrade for minimal cost. In the end the minimal cost turned out to be much more.

Avis laissé le juin 2019

avis de
10,0

Points positifs : Staff was helpful, courteous and efficient. Both at pick-up and drop-off, the associates went the extra mile to ensure everything was what we wanted.

Avis laissé le mai 2019

avis de
8,4

Easy check in, friendly staff

Points positifs : The check in was easy, no waiting. Was able to upgrade with GPS, which was the best decision.

Points négatifs : Signs to get to the check in and check out were not posted well. We spent too much time trying to find the correct place. The car had too electronics that took control of the car at times, causing unnecessary stress.

Avis laissé le oct. 2018

avis de
10,0

Points positifs : The attendant at the Edinburgh airport was friendly and helpful

Points négatifs : Getting use to driving on the left side of the road

Avis laissé le juil. 2018

avis de
5,2

Difficulties with reservation

Points positifs : Making a reservation was easy, prices quoted looked great.

Points négatifs : I couldn't change the name on my reservation, and had to cancel the original and make a new reservation in order to accomplish this. My confirmation email was never sent to me, and the actual price at the counter appeared to be more than my reservation price. I also tried to reserve a midsize SUV, but ended up getting a Volkswagen golf (which is supposedly a size larger than what I reserved.

Avis laissé le juin 2018

avis de
6,8

Long wait times to retrieve car

Points positifs : Clean car and nice customer service once we were finally helped.

Points négatifs : They need better signage informing customers that Avis and budget are one and the same. Stood in line for Budget for an hour waiting on the one and only attendant to check us in to our vehicle. Also still not sure if they will charge me for gas since they gave the car to me almost empty and stated on the agreement it was full. Nobody goes to the car with you to confirm, I did take a picture but I still feel like it’s my word against there’s. I’ll update this if I was overcharged from the original estimate due to them charging for gas they didn’t give in the first place.

Avis laissé le mai 2018

avis de
8,4

Great car

Points positifs : Quick check in and drop off. Fuel efficient.

Points négatifs : Remind people from the US that due to narrow streets the mirrors need to be pushed in when parking.

Avis laissé le janv. 2018

avis de
4,0

Gave damaged car & overcharged

Points positifs : Very little because they are very frustrating to deal with.

Points négatifs : Damaged car needed to be exchanged, cutting into vacation time. They then tacked on damage charges that wee already documented on pickup. Budget has since refused to send an itemized bill explaining their crazy charges. Very frustrating!

Avis laissé le sept. 2017

avis de
9,6

Points positifs : Great staff.

Points négatifs : Finding gas stations near the drop off point.

Avis laissé le sept. 2017

avis de
10,0

Excellent

Points positifs : Price, service, car

Points négatifs : Had to wait when I arrived about 15 mins

Avis laissé le juil. 2017

avis de
4,4

Points négatifs : Worse than average rental car gouging. Reservation was for car from 9:30am to 9:30am -- exactly 9 days. Total base price was approx $216. However, adding a second driver, whose only effect on Budget was to reduce chance of accident from driver fatigue, raised total price to about $368. We arrived at pick-up a few minutes early, and were logged in at 9:12am. However, we were given a defective car and the process of discovering this and getting a replacement car meant that we really didn't have our car until after 9:45. Our return receipt shows that the car was returned at 9:49 (19 minutes late), although at least ten minutes of this time was waiting for agent after we arrived. Bottom line -- we actually had use of our rental car for a few minutes less than 9 days, but we were charged for TEN full days days -- that is, approximately $40 more than in our original agreement -- because they calculated that we had it for 9 days and 0.6 hours. Previous experience with Avis, last year. Declined all extra insurance coverage with clear oral agreement at rental counter, but didn't read contract carefully and missed that I was being charged for it anyway. This almost doubled price of the rental, and Avis was adamant in refusal to correct the mistake -- or deliberate deceitful and exploitative behavior? -- of their counter agent . Budget/Avis - a good company to avoid!

Avis laissé le juin 2017

avis de
4,8

Overcrowded but relatively efficient

Points positifs : The person taking the car back noticed an incorrect extra charge and removed it. The drop-off process was quick and efficient once I got to the front of the line, and they called me a cab back to my hotel.

Points négatifs : The reception area was small and line was spilling out into the street. But it moved relatively quickly. Also, there weren't enough places on the street to leave cars, so several people were double parked.

Avis laissé le avr. 2017

avis de

10,0

Points positifs : Staff was helpful, courteous and efficient. Both at pick-up and drop-off, the associates went the extra mile to ensure everything was what we wanted.

Avis laissé le mai 2019

avis de
10,0

Points positifs : The attendant at the Edinburgh airport was friendly and helpful

Points négatifs : Getting use to driving on the left side of the road

Avis laissé le juil. 2018

avis de
9,6

Points positifs : Great staff.

Points négatifs : Finding gas stations near the drop off point.

Avis laissé le sept. 2017

avis de
10,0

Excellent

Points positifs : Price, service, car

Points négatifs : Had to wait when I arrived about 15 mins

Avis laissé le juil. 2017

avis de

8,4

Easy check in, friendly staff

Points positifs : The check in was easy, no waiting. Was able to upgrade with GPS, which was the best decision.

Points négatifs : Signs to get to the check in and check out were not posted well. We spent too much time trying to find the correct place. The car had too electronics that took control of the car at times, causing unnecessary stress.

Avis laissé le oct. 2018

avis de
6,8

Long wait times to retrieve car

Points positifs : Clean car and nice customer service once we were finally helped.

Points négatifs : They need better signage informing customers that Avis and budget are one and the same. Stood in line for Budget for an hour waiting on the one and only attendant to check us in to our vehicle. Also still not sure if they will charge me for gas since they gave the car to me almost empty and stated on the agreement it was full. Nobody goes to the car with you to confirm, I did take a picture but I still feel like it’s my word against there’s. I’ll update this if I was overcharged from the original estimate due to them charging for gas they didn’t give in the first place.

Avis laissé le mai 2018

avis de
8,4

Great car

Points positifs : Quick check in and drop off. Fuel efficient.

Points négatifs : Remind people from the US that due to narrow streets the mirrors need to be pushed in when parking.

Avis laissé le janv. 2018

avis de

4,8

Points négatifs : I felt pressured to upgrade to a car model that I did not need for my trip. When I arrived I was told that the car I had reserved many weeks in advance would not be ready for quite some time, but I could upgrade for minimal cost. In the end the minimal cost turned out to be much more.

Avis laissé le juin 2019

avis de
5,2

Difficulties with reservation

Points positifs : Making a reservation was easy, prices quoted looked great.

Points négatifs : I couldn't change the name on my reservation, and had to cancel the original and make a new reservation in order to accomplish this. My confirmation email was never sent to me, and the actual price at the counter appeared to be more than my reservation price. I also tried to reserve a midsize SUV, but ended up getting a Volkswagen golf (which is supposedly a size larger than what I reserved.

Avis laissé le juin 2018

avis de
4,0

Gave damaged car & overcharged

Points positifs : Very little because they are very frustrating to deal with.

Points négatifs : Damaged car needed to be exchanged, cutting into vacation time. They then tacked on damage charges that wee already documented on pickup. Budget has since refused to send an itemized bill explaining their crazy charges. Very frustrating!

Avis laissé le sept. 2017

avis de
4,4

Points négatifs : Worse than average rental car gouging. Reservation was for car from 9:30am to 9:30am -- exactly 9 days. Total base price was approx $216. However, adding a second driver, whose only effect on Budget was to reduce chance of accident from driver fatigue, raised total price to about $368. We arrived at pick-up a few minutes early, and were logged in at 9:12am. However, we were given a defective car and the process of discovering this and getting a replacement car meant that we really didn't have our car until after 9:45. Our return receipt shows that the car was returned at 9:49 (19 minutes late), although at least ten minutes of this time was waiting for agent after we arrived. Bottom line -- we actually had use of our rental car for a few minutes less than 9 days, but we were charged for TEN full days days -- that is, approximately $40 more than in our original agreement -- because they calculated that we had it for 9 days and 0.6 hours. Previous experience with Avis, last year. Declined all extra insurance coverage with clear oral agreement at rental counter, but didn't read contract carefully and missed that I was being charged for it anyway. This almost doubled price of the rental, and Avis was adamant in refusal to correct the mistake -- or deliberate deceitful and exploitative behavior? -- of their counter agent . Budget/Avis - a good company to avoid!

Avis laissé le juin 2017

avis de
4,8

Overcrowded but relatively efficient

Points positifs : The person taking the car back noticed an incorrect extra charge and removed it. The drop-off process was quick and efficient once I got to the front of the line, and they called me a cab back to my hotel.

Points négatifs : The reception area was small and line was spilling out into the street. But it moved relatively quickly. Also, there weren't enough places on the street to leave cars, so several people were double parked.

Avis laissé le avr. 2017

avis de

dès 26 €/jour

Classé n°3

Hertz

7,4 Bien (3 902 avis)

2 succursales à Édimbourg

╳

Avis sur Hertz

Agences

Hertz

Agences à Édimbourg

10 Picardy Place

+44 131 556 4968

lundi	09:00 - 17:00
mardi	09:00 - 17:00
mercredi	09:00 - 17:00
jeudi	09:00 - 17:00
vendredi	09:00 - 17:00
samedi	10:00 - 12:00
dimanche

Ccrc Reception

+44 843 309 3025

lundi	06:30 - 23:00
mardi	06:30 - 23:00
mercredi	06:30 - 23:00
jeudi	06:30 - 23:00
vendredi	06:30 - 23:00
samedi	07:00 - 23:00
dimanche	07:00 - 23:00

Tous les avis de Hertz

Avis de Hertz à Édimbourg

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

3,6

Points positifs : Car was size as described

Points négatifs : We were charged much more than was quoted. In addition there was some damage to the car which we noted at pick up but Agent told us it was all documented. They are now trying to charge us for the damage.... And they upped the rate by 50%. SCAM

Avis laissé le oct. 2019

avis de
3,2

Points positifs : Car was in good condition

Points négatifs : Hour wait in line, overwhelmed agents. Once we finally got to an agent, waited another half hour for car to be cleaned. When returning car to Aberdeen airport, gas station was closed and didnt accept American credit cards.

Avis laissé le août 2019

avis de
3,6

Points positifs : Gas mileage

Points négatifs : The car had connectivity issues. I couldn’t connect my mobile phone to charge it or use its map. On my way, I stopped by two Hertz location hoping that they change my car but they didn’t. I am not satisfied with this rental at all.

Avis laissé le juil. 2019

avis de
9,6

Points positifs : Friendly staff at both pickup and drop off.

Points négatifs : Long distance between drop off and departure terminal--and NO SHUTTLE.

Avis laissé le juin 2019

avis de
2,0

Points positifs : Terrible - the entire system was down and they could not move for 3 hours - even though I am a part of President's circle. Ridiculous. I am switching from Hertz - this with 7 others on a holiday? wow

Avis laissé le juin 2019

avis de
9,6

Points négatifs : Did not like being charged for second driver

Avis laissé le sept. 2018

avis de
2,4

Check you car

Points négatifs : Check your car before you rent. Some hubcap scratches cost $100 because I didn't inspect before I rented. The employee was difficult, the location hard to reach, and they offered no assistance with finding my way in the city.

Avis laissé le août 2018

avis de
10,0

Great car and service

Points positifs : Although the line looked long, we moved through it quickly. The car was exactly as expected if not better.

Points négatifs : Nothing

Avis laissé le août 2018

avis de
7,2

Beware of Scottish road safety specifics

Points positifs : Easy rental check out. Great car.

Points négatifs : I scratched 2 tires and rims (because of the road conditions in scotland) and was charged $500 US by Hertz. They excused it as common practice for Scotland because of tighter road safety laws but I’ve never been charged (anywhere else) for tire marks.

Avis laissé le juil. 2018

avis de
3,6

They charge a giant “administration fee” for minor damage.

Points positifs : Nothing

Points négatifs : I scratched the hub cap, and needed to pay for damages (no big deal I did scratch it). Hub cap damage fee was £55. On top of that there was a £35 damage admin fee. Why does it cost almost as much for them to tell me there is a scratch as the scratch itself costs to repair?

Avis laissé le juil. 2018

avis de
4,0

Points négatifs : Requested a compact car, wound up with a huge eight-seater van than was difficult to maneuver on the extremely rural roads we had planned to use. Had a terrible experience with drop-off; enormously unclear signs that made the actual drop-off itself challenging. Also were charged an exorbitant amount for a few scratches that may have been on the car originally; since their photos they send you at the beginning are only isolated shots, you can't say for sure whether things are new or old. They added "after pictures" but again, these are isolated and you can't even tell which parts of the car exactly the scratches are on. Be very cautious using!! Also, don't purchase their insurance; it is absurdly expensive and poor coverage!!!

Avis laissé le avr. 2018

avis de
8,4

Overall very good experience

Points positifs : Car upgrade due to Easter. Staff was very friendly. Car was in excellent condition.

Points négatifs : Had to wait for about 30 mins at the airport for the pick-up of the car.

Avis laissé le avr. 2018

avis de

9,6

Points positifs : Friendly staff at both pickup and drop off.

Points négatifs : Long distance between drop off and departure terminal--and NO SHUTTLE.

Avis laissé le juin 2019

avis de
9,6

Points négatifs : Did not like being charged for second driver

Avis laissé le sept. 2018

avis de
10,0

Great car and service

Points positifs : Although the line looked long, we moved through it quickly. The car was exactly as expected if not better.

Points négatifs : Nothing

Avis laissé le août 2018

avis de

7,2

Beware of Scottish road safety specifics

Points positifs : Easy rental check out. Great car.

Points négatifs : I scratched 2 tires and rims (because of the road conditions in scotland) and was charged $500 US by Hertz. They excused it as common practice for Scotland because of tighter road safety laws but I’ve never been charged (anywhere else) for tire marks.

Avis laissé le juil. 2018

avis de
8,4

Overall very good experience

Points positifs : Car upgrade due to Easter. Staff was very friendly. Car was in excellent condition.

Points négatifs : Had to wait for about 30 mins at the airport for the pick-up of the car.

Avis laissé le avr. 2018

avis de

3,6

Points positifs : Car was size as described

Points négatifs : We were charged much more than was quoted. In addition there was some damage to the car which we noted at pick up but Agent told us it was all documented. They are now trying to charge us for the damage.... And they upped the rate by 50%. SCAM

Avis laissé le oct. 2019

avis de
3,2

Points positifs : Car was in good condition

Points négatifs : Hour wait in line, overwhelmed agents. Once we finally got to an agent, waited another half hour for car to be cleaned. When returning car to Aberdeen airport, gas station was closed and didnt accept American credit cards.

Avis laissé le août 2019

avis de
3,6

Points positifs : Gas mileage

Points négatifs : The car had connectivity issues. I couldn’t connect my mobile phone to charge it or use its map. On my way, I stopped by two Hertz location hoping that they change my car but they didn’t. I am not satisfied with this rental at all.

Avis laissé le juil. 2019

avis de
2,0

Points positifs : Terrible - the entire system was down and they could not move for 3 hours - even though I am a part of President's circle. Ridiculous. I am switching from Hertz - this with 7 others on a holiday? wow

Avis laissé le juin 2019

avis de
2,4

Check you car

Points négatifs : Check your car before you rent. Some hubcap scratches cost $100 because I didn't inspect before I rented. The employee was difficult, the location hard to reach, and they offered no assistance with finding my way in the city.

Avis laissé le août 2018

avis de
3,6

They charge a giant “administration fee” for minor damage.

Points positifs : Nothing

Points négatifs : I scratched the hub cap, and needed to pay for damages (no big deal I did scratch it). Hub cap damage fee was £55. On top of that there was a £35 damage admin fee. Why does it cost almost as much for them to tell me there is a scratch as the scratch itself costs to repair?

Avis laissé le juil. 2018

avis de
4,0

Points négatifs : Requested a compact car, wound up with a huge eight-seater van than was difficult to maneuver on the extremely rural roads we had planned to use. Had a terrible experience with drop-off; enormously unclear signs that made the actual drop-off itself challenging. Also were charged an exorbitant amount for a few scratches that may have been on the car originally; since their photos they send you at the beginning are only isolated shots, you can't say for sure whether things are new or old. They added "after pictures" but again, these are isolated and you can't even tell which parts of the car exactly the scratches are on. Be very cautious using!! Also, don't purchase their insurance; it is absurdly expensive and poor coverage!!!

Avis laissé le avr. 2018

avis de

dès 31 €/jour

Classé n°4

Dollar

7,3 Bien (6 362 avis)

2 succursales à Édimbourg

╳

Avis sur Dollar

Agences

Dollar

Agences à Édimbourg

Edinburgh City Wide

+44 131 337 1319

lundi	08:30 - 17:30
mardi	08:30 - 17:30
mercredi	08:30 - 17:30
jeudi	08:30 - 17:30
vendredi	08:30 - 17:30
samedi	08:30 - 12:30
dimanche

Reception Bldg

+44 131 335 3900

lundi	07:00 - 23:00
mardi	07:00 - 23:00
mercredi	07:00 - 23:00
jeudi	07:00 - 23:00
vendredi	07:00 - 23:00
samedi	07:00 - 23:00
dimanche	07:00 - 23:00

Tous les avis de Dollar

Avis de Dollar à Édimbourg

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

2,4

Points négatifs : Charged me for damage not done by me

Avis laissé le sept. 2019

avis de
2,0

Reservation Not Honored, Agent Didn't Care

Points négatifs : We made a same-day reservation and when we showed up, the agent wouldn't honor the reservation. He said they had no cars, third-party broker reservations take at least 24 hours to come through, and dismissed my 'but I have a reservation' with, "but you haven't paid anything for it yet, have you?" He was completely unapologetic and uncaring. We paid for a taxi from the train station to the airport for this reservation and ended up having to pay several times more to get one of the few available cars at a competitor at the airport. Complete failure and I'm astonished Kayak and Dollar associates with this franchise.

Avis laissé le oct. 2016

avis de
6,0

Points négatifs : Company called partway through my rental to tell me to return the car because it had been sold! They offered an exchange but no compensation for the hassle of returning the car. Also tried to claim damage with small scratches on one tire rim - I was able to prove that they were there when I rented the car. You need to run your finger around the rim when picking up the car to check for tiny scratches.

Avis laissé le août 2016

avis de
2,4

Points négatifs : Je me suis chargé des dommages que je n'ai pas effectués

Avis laissé le sept. 2019

avis de
6,0

Points négatifs : La société m'a appelé partway à travers ma location pour me dire de retourner la voiture parce qu'elle avait été vendue! Ils ont offert un échange mais pas de compensation pour les tracas de retourner la voiture. J'ai également essayé de réclamer des dommages avec de petites rayures sur une jante de pneu - j'ai pu prouver qu'ils étaient là quand j'ai loué la voiture. Vous devez faire glisser votre doigt autour de la jante lors du ramassage de la voiture pour vérifier qu'il n'y a pas de petites rayures.

Avis laissé le août 2016

avis de

2,4

Points négatifs : Charged me for damage not done by me

Avis laissé le sept. 2019

avis de
2,0

Reservation Not Honored, Agent Didn't Care

Points négatifs : We made a same-day reservation and when we showed up, the agent wouldn't honor the reservation. He said they had no cars, third-party broker reservations take at least 24 hours to come through, and dismissed my 'but I have a reservation' with, "but you haven't paid anything for it yet, have you?" He was completely unapologetic and uncaring. We paid for a taxi from the train station to the airport for this reservation and ended up having to pay several times more to get one of the few available cars at a competitor at the airport. Complete failure and I'm astonished Kayak and Dollar associates with this franchise.

Avis laissé le oct. 2016

avis de
6,0

Points négatifs : Company called partway through my rental to tell me to return the car because it had been sold! They offered an exchange but no compensation for the hassle of returning the car. Also tried to claim damage with small scratches on one tire rim - I was able to prove that they were there when I rented the car. You need to run your finger around the rim when picking up the car to check for tiny scratches.

Avis laissé le août 2016

avis de
2,4

Points négatifs : Je me suis chargé des dommages que je n'ai pas effectués

Avis laissé le sept. 2019

avis de
6,0

Points négatifs : La société m'a appelé partway à travers ma location pour me dire de retourner la voiture parce qu'elle avait été vendue! Ils ont offert un échange mais pas de compensation pour les tracas de retourner la voiture. J'ai également essayé de réclamer des dommages avec de petites rayures sur une jante de pneu - j'ai pu prouver qu'ils étaient là quand j'ai loué la voiture. Vous devez faire glisser votre doigt autour de la jante lors du ramassage de la voiture pour vérifier qu'il n'y a pas de petites rayures.

Avis laissé le août 2016

avis de

Classé n°5

Thrifty

7,1 Bien (2 732 avis)

2 succursales à Édimbourg

╳

Avis sur Thrifty

Agences

Thrifty

Agences à Édimbourg

Edinburgh City Wide

+44 131 337 1319

lundi	08:30 - 17:30
mardi	08:30 - 17:30
mercredi	08:30 - 17:30
jeudi	08:30 - 17:30
vendredi	08:30 - 17:30
samedi	08:30 - 12:30
dimanche

Reception Bldg

+44 131 335 3900

lundi	07:00 - 23:00
mardi	07:00 - 23:00
mercredi	07:00 - 23:00
jeudi	07:00 - 23:00
vendredi	07:00 - 23:00
samedi	07:00 - 23:00
dimanche	07:00 - 23:00

Tous les avis de Thrifty

Avis de Thrifty à Édimbourg

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

2,8

What a disaster!!!

Points positifs : Not much

Points négatifs : - they tried to reject my insurance provided by my credit card. This would have doubled the cost of the rental and made me think about going by train or Uber. - they wasted more than half an hour making me call my credit card company who eventually told them that the coverage was what they needed - they have me a smaller car than I was expecting - the agents attitude was aggressive and pushy : she had been trained to be that way I believe to make me pay for insurance. It's a scam. Do not believe the low rates advertised.

Avis laissé le déc. 2016

avis de

2,8

What a disaster!!!

Points positifs : Not much

Points négatifs : - they tried to reject my insurance provided by my credit card. This would have doubled the cost of the rental and made me think about going by train or Uber. - they wasted more than half an hour making me call my credit card company who eventually told them that the coverage was what they needed - they have me a smaller car than I was expecting - the agents attitude was aggressive and pushy : she had been trained to be that way I believe to make me pay for insurance. It's a scam. Do not believe the low rates advertised.

Avis laissé le déc. 2016

avis de

Classé n°6

Advantage

6,3 Bien (1 131 avis)

1 succursale à Édimbourg

╳

Avis sur Advantage

Agences

Advantage

Agences à Édimbourg

Edinburgh Int`l Airport - Europcar Car Rental Centre 176 Jubilee Rd

+44 371 384 3414

lundi	06:30 - 23:30
mardi	06:30 - 23:30
mercredi	06:30 - 23:30
jeudi	06:30 - 23:30
vendredi	06:30 - 23:30
samedi	06:30 - 23:30
dimanche	06:30 - 23:30

Tous les avis de Advantage

Avis de Advantage à Édimbourg

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

9,2

Points négatifs : Insurance fees were high. I think this is in general though.

Avis laissé le mai 2019

avis de
2,0

Hidden facts with damage protection and licensing

Points positifs : Had to pay 4 times the price - liked just nothing

Points négatifs : Hidden facts with damage protection and licensing fees - Had to pay 4 times the price

Avis laissé le août 2016

avis de
9,2

Points négatifs : Les frais d'assurance étaient élevés. Mais je pense que c'est en général.

Avis laissé le mai 2019

avis de
2,0

Faits cachés avec protection contre les dommages et licence

Points positifs : Nous avons dû payer 4 fois le prix - rien n'a aimé

Points négatifs : Les faits cachés avec la protection des dommages et les frais de licence - Ont Dû payer 4 fois le prix

Avis laissé le août 2016

avis de

9,2

Points négatifs : Insurance fees were high. I think this is in general though.

Avis laissé le mai 2019

avis de
9,2

Points négatifs : Les frais d'assurance étaient élevés. Mais je pense que c'est en général.

Avis laissé le mai 2019

avis de

2,0

Hidden facts with damage protection and licensing

Points positifs : Had to pay 4 times the price - liked just nothing

Points négatifs : Hidden facts with damage protection and licensing fees - Had to pay 4 times the price

Avis laissé le août 2016

avis de
2,0

Faits cachés avec protection contre les dommages et licence

Points positifs : Nous avons dû payer 4 fois le prix - rien n'a aimé

Points négatifs : Les faits cachés avec la protection des dommages et les frais de licence - Ont Dû payer 4 fois le prix

Avis laissé le août 2016

avis de

dès 31 €/jour

Classé n°7

Europcar

7,6 Bien (358 avis)

7 succursales à Édimbourg

╳

Avis sur Europcar

Agences

Europcar

Agences à Édimbourg

65-67 Salamander Street

+44 371 384 3472

65/67 Salamander Street

+44 371 384 3811

Car Rental Centre

+44 371 384 3406

Edinburgh Airport(car Rental Centre

+44 371 384 3406

Ncp Car Park Edinburgh Holyrood Rd

+44 371 384 3453

Unit 6 Platform 2 The North Mall

+44 371 384 3453

Waverley Station Platform 2

+44 371 384 3453

Tous les avis de Europcar

Avis de Europcar à Édimbourg

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

7,6

Points positifs : the fact that I was able to get this car when the Green Motion car I booked was a disaster.

Points négatifs : the hard sell on EVERYthing - different car, GPS, protection, etc. had to KEEP saying NO to same offer & them saying "for a little more" when it was a LOT more.

Avis laissé le mai 2019

avis de
10,0

Points positifs : Drop off was super easy. Pickup took a little time because the forms weren't automatically printed out with my details - I was initially asked to sign a form and then the details would be filled in later! I think this had to do with using my own CDW insurance and maybe the agent was new.

Points négatifs : Faster pickup service.

Avis laissé le avr. 2019

avis de
3,6

Poorvservice

Points positifs : The car was new.

Points négatifs : I paid nearly the double of my reservation because I was charged for an insurance that I did not request. Europcar told me it was a basic insurance and only at night I realized it was not. The boot was pretty small and it was a problem to fit to luggage bags. Finally I nearly lost my flight because there was no place to leave the car at Prestwick Airport as I had requested on my reservation and at the desk where I signed my contract. This obviously caused me and my children aged 8 and 10 a lot of anxiety as I have as the only adult with them. I will certainly not use this service again!

Avis laissé le août 2018

avis de
7,2

Scotland Adventure

Points positifs : Short distance to go pick up car

Points négatifs : My booking voucher said holidayauto and the desk said Europcar. It was difficult to determine that was the place we needed to pick up the car. Voucher should say Europcar

Avis laissé le juil. 2017

avis de
10,0

Points positifs : Just about everything. I didnt have a dvla check reference number but the receptionist sorted that out quickly and got us on the way with minimum delay

Points négatifs : I found the Corsa driving seat uncomfortable but everything else was excellent

Avis laissé le nov. 2015

avis de
7,6

Points positifs : Le fait que j'ai pu obtenir cette voiture lorsque la voiture Green Motion que j'ai réservée a été un désastre.

Points négatifs : La vente difficile sur tout - différentes voitures, GPS, protection, etc. A DÛ CONTINUER à dire NON à la même offre et ils disent "pour un peu plus" quand il était BEAUCOUP plus.

Avis laissé le mai 2019

avis de
10,0

Points positifs : Le dépôt a été très facile. Le ramassage a pris un peu de temps parce que les formulaires n'ont pas été imprimés automatiquement avec mes détails - on m'a demandé d'abord de signer un formulaire et ensuite les détails seraient remplis plus tard! Je pense que cela a dû faire avec mon propre assurance CDW et peut-être que l'agent était nouveau.

Points négatifs : Service de ramassage plus rapide.

Avis laissé le avr. 2019

avis de
7,2

Aventure En Ecosse

Points positifs : Courte distance pour aller chercher la voiture

Points négatifs : Mon bon de réservation m'a dit holidayauto et le bureau a dit Europcar. Il était difficile de déterminer que c'était l'endroit où nous avions besoin pour prendre la voiture. Le bon d'échange devrait dire Europcar

Avis laissé le juil. 2017

avis de

10,0

Points positifs : Drop off was super easy. Pickup took a little time because the forms weren't automatically printed out with my details - I was initially asked to sign a form and then the details would be filled in later! I think this had to do with using my own CDW insurance and maybe the agent was new.

Points négatifs : Faster pickup service.

Avis laissé le avr. 2019

avis de
10,0

Points positifs : Just about everything. I didnt have a dvla check reference number but the receptionist sorted that out quickly and got us on the way with minimum delay

Points négatifs : I found the Corsa driving seat uncomfortable but everything else was excellent

Avis laissé le nov. 2015

avis de
10,0

Points positifs : Le dépôt a été très facile. Le ramassage a pris un peu de temps parce que les formulaires n'ont pas été imprimés automatiquement avec mes détails - on m'a demandé d'abord de signer un formulaire et ensuite les détails seraient remplis plus tard! Je pense que cela a dû faire avec mon propre assurance CDW et peut-être que l'agent était nouveau.

Points négatifs : Service de ramassage plus rapide.

Avis laissé le avr. 2019

avis de

7,6

Points positifs : the fact that I was able to get this car when the Green Motion car I booked was a disaster.

Points négatifs : the hard sell on EVERYthing - different car, GPS, protection, etc. had to KEEP saying NO to same offer & them saying "for a little more" when it was a LOT more.

Avis laissé le mai 2019

avis de
7,2

Scotland Adventure

Points positifs : Short distance to go pick up car

Points négatifs : My booking voucher said holidayauto and the desk said Europcar. It was difficult to determine that was the place we needed to pick up the car. Voucher should say Europcar

Avis laissé le juil. 2017

avis de
7,6

Points positifs : Le fait que j'ai pu obtenir cette voiture lorsque la voiture Green Motion que j'ai réservée a été un désastre.

Points négatifs : La vente difficile sur tout - différentes voitures, GPS, protection, etc. A DÛ CONTINUER à dire NON à la même offre et ils disent "pour un peu plus" quand il était BEAUCOUP plus.

Avis laissé le mai 2019

avis de
7,2

Aventure En Ecosse

Points positifs : Courte distance pour aller chercher la voiture

Points négatifs : Mon bon de réservation m'a dit holidayauto et le bureau a dit Europcar. Il était difficile de déterminer que c'était l'endroit où nous avions besoin pour prendre la voiture. Le bon d'échange devrait dire Europcar

Avis laissé le juil. 2017

avis de

3,6

Poorvservice

Points positifs : The car was new.

Points négatifs : I paid nearly the double of my reservation because I was charged for an insurance that I did not request. Europcar told me it was a basic insurance and only at night I realized it was not. The boot was pretty small and it was a problem to fit to luggage bags. Finally I nearly lost my flight because there was no place to leave the car at Prestwick Airport as I had requested on my reservation and at the desk where I signed my contract. This obviously caused me and my children aged 8 and 10 a lot of anxiety as I have as the only adult with them. I will certainly not use this service again!

Avis laissé le août 2018

avis de

dès 18 €/jour

Classé n°8

keddy by Europcar

7,8 Bien (50 avis)

4 succursales à Édimbourg

╳

Avis sur keddy by Europcar

Agences

keddy by Europcar

Agences à Édimbourg

396 Calder Road

+44 371 384 3472

lundi	08:00 - 18:00
mardi	08:00 - 18:00
mercredi	08:00 - 18:00
jeudi	08:00 - 18:00
vendredi	08:00 - 18:00
samedi	08:00 - 13:00
dimanche

65-67 Salamander St

+44 371 384 3811

lundi	08:00 - 18:00
mardi	08:00 - 18:00
mercredi	08:00 - 18:00
jeudi	08:00 - 18:00
vendredi	08:00 - 18:00
samedi	08:00 - 13:00
dimanche

Car Rental Centre Edinburgh Apt 176 Jubilee Road

8713843406

lundi	07:00 - 23:59
mardi	07:00 - 23:59
mercredi	07:00 - 23:59
jeudi	07:00 - 23:59
vendredi	07:00 - 23:59
samedi	07:00 - 23:59
dimanche	07:00 - 23:59

Unit 6 Platform 2 The North Mall- Waverley Train Station

+44 371 384 3453

Tous les avis de keddy by Europcar

Avis de keddy by Europcar à Édimbourg

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

10,0

Great, cheap car hire

Points positifs : Cheap and cheerful car, well kept, easy to pick up and drop off. Staff were helpful and quick!

Points négatifs : Nothing!

Avis laissé le juin 2017

avis de

10,0

Great, cheap car hire

Points positifs : Cheap and cheerful car, well kept, easy to pick up and drop off. Staff were helpful and quick!

Points négatifs : Nothing!

Avis laissé le juin 2017

avis de

Classé n°9

INTERRENT

6,5 Bien (92 avis)

1 succursale à Édimbourg

╳

Avis sur INTERRENT

Agences

INTERRENT

Agences à Édimbourg

Interrent Car Rental Office

+44 371 384 0134

lundi
mardi
mercredi
jeudi
vendredi
samedi	07:00 - 21:00
dimanche	07:00 - 21:00

Tous les avis de INTERRENT

Avis de INTERRENT à Édimbourg

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

5,2

Points positifs : Une voiture plus haut de gamme nous a été fournie.

Points négatifs : Voiture sale énormément de gazon dedans . Des frites sous sièges . Carrosserie plein de terre . Attention faire des photos avant de prendre la voiture car nous avons été embêtés sur un pneu au Check out !

Avis laissé le juil. 2018

avis de
7,6

Good car at a good price but the deposit was hefty!

Points positifs : Good car for the money. Sat nav included which was a good surprise.

Points négatifs : The £900 deposit was not what I expected. I expected 300 and that was offered if I paid another £100+ to enhance my insurance. Felt like a hidden cost.

Avis laissé le mai 2018

avis de

7,6

Good car at a good price but the deposit was hefty!

Points positifs : Good car for the money. Sat nav included which was a good surprise.

Points négatifs : The £900 deposit was not what I expected. I expected 300 and that was offered if I paid another £100+ to enhance my insurance. Felt like a hidden cost.

Avis laissé le mai 2018

avis de

5,2

Points positifs : Une voiture plus haut de gamme nous a été fournie.

Points négatifs : Voiture sale énormément de gazon dedans . Des frites sous sièges . Carrosserie plein de terre . Attention faire des photos avant de prendre la voiture car nous avons été embêtés sur un pneu au Check out !

Avis laissé le juil. 2018

avis de

dès 31 €/jour

Classé n°10

Enterprise

9,2 Excellent (2 avis)

6 succursales à Édimbourg

╳

Avis sur Enterprise

Agences

Enterprise

Agences à Édimbourg

12 Annandale Street

+44 131 557 0000

lundi	08:00 - 18:00
mardi	08:00 - 18:00
mercredi	08:00 - 18:00
jeudi	08:00 - 18:00
vendredi	08:00 - 18:00
samedi	09:00 - 16:00
dimanche	00:00 - 00:00

501 Calder Road

+44 131 442 4440

lundi	08:00 - 18:00
mardi	08:00 - 18:00
mercredi	08:00 - 18:00
jeudi	08:00 - 18:00
vendredi	08:00 - 18:00
samedi	09:00 - 12:00
dimanche	00:00 - 00:00

67 Salamander Street

+44 131 555 0555

lundi	07:00 - 19:00
mardi	07:00 - 19:00
mercredi	07:00 - 19:00
jeudi	07:00 - 19:00
vendredi	07:00 - 19:00
samedi	08:00 - 16:00
dimanche	10:00 - 15:00

Car Rental Centre

+44 131 333 0400

lundi	06:00 - 23:59
mardi	06:00 - 23:59
mercredi	06:00 - 23:59
jeudi	06:00 - 23:59
vendredi	06:00 - 23:59
samedi	06:00 - 23:59
dimanche	06:00 - 23:59

Corstorphine Road

+44 131 334 4344

lundi	08:00 - 18:00
mardi	08:00 - 18:00
mercredi	08:00 - 18:00
jeudi	08:00 - 18:00
vendredi	08:00 - 18:00
samedi	08:00 - 14:00
dimanche	00:00 - 00:00

Waverley Station

+44 131 556 6340

lundi	07:00 - 21:00
mardi	07:00 - 21:00
mercredi	07:00 - 21:00
jeudi	07:00 - 21:00
vendredi	07:00 - 21:00
samedi	07:00 - 21:00
dimanche	07:00 - 21:00

Note générale

7.7
Propreté

8.8
Confort

8.1
Prise en charge/retour

7.5
Rapport qualité/prix

7.6

Avis récents

8,4 Excellent

24 août 2016

Points négatifs : Un commercial nous appelle avant que nous arrivions à l'agence pour nous dire que notre location de voiture automatique n'est plus disponible et nous proposer le même véhicule en manuel ce que nous acceptons Finalement à notre arrivée celui-ci a été loué également ! Heureusement le commercial à réussi à trouver une solution mais nous avons pas apprécié ces changements de dernière minute.

10,0 Excellent

28 août 2016

Location voiture Edimbourg, Salamander Street

Points positifs : Equipe très sympathique (dont français) Voiture quasiment neuve, beaucoup plus confortable que celle prévue (Hyundai X40 contre opel Corsa initialement) Restitution très rapide sans trop de contrôles Pas de nettoyage de la voiture à fournir

dès 26 €/jour

Classé n°11

Alamo

7,7 Bien (10 avis)

3 succursales à Édimbourg

╳

Avis sur Alamo

Agences

Alamo

Agences à Édimbourg

Enterprise Rent A Car

+44 131 557 0000

lundi	08:00 - 18:00
mardi	08:00 - 18:00
mercredi	08:00 - 18:00
jeudi	08:00 - 18:00
vendredi	08:00 - 18:00
samedi	09:00 - 16:00
dimanche	00:00 - 00:00

Enterprise Rent A Car

+44 131 333 0400

lundi	06:00 - 23:59
mardi	06:00 - 23:59
mercredi	06:00 - 23:59
jeudi	06:00 - 23:59
vendredi	06:00 - 23:59
samedi	06:00 - 23:59
dimanche	06:00 - 23:59

Waverley Station

+44 131 556 6340

lundi	07:00 - 21:00
mardi	07:00 - 21:00
mercredi	07:00 - 21:00
jeudi	07:00 - 21:00
vendredi	07:00 - 21:00
samedi	07:00 - 21:00
dimanche	07:00 - 21:00

Tous les avis de Alamo

Avis de Alamo à Édimbourg

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

10,0

Points positifs : Friendly staff, thorough explanation of things and car inspection was thorough as well.

Avis laissé le mai 2019

avis de
2,0

Completely unprofessional

Points positifs : Nothing!!! If you want to spoil your holiday plans, please go ahead and book with this location and they will not disappoint you. We had booked 2 7-seater vans for a one day trip to the highlands continuing on to Glasgow the next day. At the time of pick-up, we were informed by the desk staff that they don’t have the cars and it was not possible to make any alternate arrangements.

Points négatifs : Such a callous attitude for a confirmed booking!!! We had provided our email addresses and telephone numbers during the booking and they didn’t have the courtesy to call and let us know so we could make alternate arrangements. They stated that they sent an email and we did not receive any email from them.. 2 different email addresses and both didn’t get any notification. They did mention that they were trying all weekend to get the cars but were unable to acquire them and when asked for alternate options they didn’t seem to care!!! Left us completely stranded!!! Completely unprofessional!!!

Avis laissé le août 2018

avis de
6,0

Good rental, but difficult reimbursement

Points positifs : The rental staff was very friendly on both ends.

Points négatifs : Had to add AddBlue to the vehicle - something this American had never heard of before. Perhaps the rental staff should warn renters of this, or check the levels, prior to renting a vehicle out. When told to do this and that I would be reimbursed for the cost, I was given three different instructions as to how to get the reimbursement. It took three follow-up calls and two emails for this to happen. This process should be improved, as it was quite tedious and time-consuming for me.

Avis laissé le oct. 2017

avis de
10,0

Points positifs : Le personnel est sympa, les explications détaillées sur les choses et l'inspection des voitures étaient également complètes.

Avis laissé le mai 2019

avis de
6,0

Bonne location, mais remboursement difficile

Points positifs : Le personnel de location était très sympathique aux deux extrémités.

Points négatifs : Il a fallu ajouter AddBlue au véhicule - quelque chose dont l'américain n'avait jamais entendu parler auparavant. Le personnel de location devrait peut-être avertir les locataires de cette situation ou vérifier les niveaux avant de louer un véhicule. Lorsqu'on m'a dit de le faire et que je serais remboursé pour le coût, on m'a donné trois instructions différentes sur la façon d'obtenir le remboursement. Il a fallu trois appels de suivi et deux e-mails pour cela. Ce processus devrait être amélioré, car c'était assez fastidieux et fastidieux pour moi.

Avis laissé le oct. 2017

avis de

10,0

Points positifs : Friendly staff, thorough explanation of things and car inspection was thorough as well.

Avis laissé le mai 2019

avis de
10,0

Points positifs : Le personnel est sympa, les explications détaillées sur les choses et l'inspection des voitures étaient également complètes.

Avis laissé le mai 2019

avis de

2,0

Completely unprofessional

Points positifs : Nothing!!! If you want to spoil your holiday plans, please go ahead and book with this location and they will not disappoint you. We had booked 2 7-seater vans for a one day trip to the highlands continuing on to Glasgow the next day. At the time of pick-up, we were informed by the desk staff that they don’t have the cars and it was not possible to make any alternate arrangements.

Points négatifs : Such a callous attitude for a confirmed booking!!! We had provided our email addresses and telephone numbers during the booking and they didn’t have the courtesy to call and let us know so we could make alternate arrangements. They stated that they sent an email and we did not receive any email from them.. 2 different email addresses and both didn’t get any notification. They did mention that they were trying all weekend to get the cars but were unable to acquire them and when asked for alternate options they didn’t seem to care!!! Left us completely stranded!!! Completely unprofessional!!!

Avis laissé le août 2018

avis de
6,0

Good rental, but difficult reimbursement

Points positifs : The rental staff was very friendly on both ends.

Points négatifs : Had to add AddBlue to the vehicle - something this American had never heard of before. Perhaps the rental staff should warn renters of this, or check the levels, prior to renting a vehicle out. When told to do this and that I would be reimbursed for the cost, I was given three different instructions as to how to get the reimbursement. It took three follow-up calls and two emails for this to happen. This process should be improved, as it was quite tedious and time-consuming for me.

Avis laissé le oct. 2017

avis de
6,0

Bonne location, mais remboursement difficile

Points positifs : Le personnel de location était très sympathique aux deux extrémités.

Points négatifs : Il a fallu ajouter AddBlue au véhicule - quelque chose dont l'américain n'avait jamais entendu parler auparavant. Le personnel de location devrait peut-être avertir les locataires de cette situation ou vérifier les niveaux avant de louer un véhicule. Lorsqu'on m'a dit de le faire et que je serais remboursé pour le coût, on m'a donné trois instructions différentes sur la façon d'obtenir le remboursement. Il a fallu trois appels de suivi et deux e-mails pour cela. Ce processus devrait être amélioré, car c'était assez fastidieux et fastidieux pour moi.

Avis laissé le oct. 2017

avis de

dès 13 €/jour

Classé n°12

GREEN MOTION

La plus populaire

2,9 Médiocre (3 avis)

2 succursales à Édimbourg

╳

Avis sur GREEN MOTION

Agences

GREEN MOTION

Agences à Édimbourg

Edinburgh Scotpark Newbridge

+44 116 243 7676

Edinburgh Waverley Station, 26 Greenside Row, Q-Park

Note générale

2.5
Propreté

6.0
Confort

4.8
Prise en charge/retour

3.0
Rapport qualité/prix

2.8

Avis récents

4,0 Correct

24 juil. 2017

Points positifs : La voiture était en bonne état et de bonne qualité

Points négatifs : Nous avons payé 200 euros de plus que prévu

2,8 Médiocre

21 août 2017

Mauvaise expérience

Points positifs : La voiture était récente

Points négatifs : Les surcharges de prix impromptues et la mauvaise foi du management Le temps d'attente extrêmement long...

2,0 Médiocre

21 avr. 2017

La grosse arnaque !!!

Points positifs : Rien Déjà quand

Points négatifs : Quand nous sommes arrivés au baraquement qui servait de bureau, il y avait deja au moins une trentaine de personnes qui attendaient depuis 3 voir 4 heures pour les premiers de la queue, aucune explication donnée... Quand arrive mon tour près de 3 heures plus tard, on me demande mes papiers : permis , carte d'identité et carte de paiement. La stupeur !!! On me dit que ma carte Visa Premier ne convient pas et on me réclame, a fonds perdus, un surplus de 120£ au titre d' une assurance ou garantie. Après m'être assuré au près de ma banque, qui me certifie que ma carte couvre bien l'assurance de la voiture, j'insiste auprès de la personne à l'accueil qui ne veut rien savoir. Je me suis énervé en disant que je ne paierai rien de plus. Au final pas de voiture et 142€ perdus. Ma carte qui, soit disant, ne convenait pas, a quand permis à Green Motion de me retirer le coût de la location. C'est inadmissible !!! La plupart des gens, étaient dans le même cas et ont payé le supplément ... De plus , cette agence n'a pas suffisamment de véhicules puisque lorsque les formalités remplies, les gens attendaient encore près d'une heure qu'on leur trouve une voiture...

dès 11 €/jour

Classé n°13

Easirent

La moins chère

2,0 Médiocre (1 avis)

2 succursales à Édimbourg

╳

Avis sur Easirent

Agences

Easirent

Agences à Édimbourg

C/O Secure Airparks, 100 Ingliston Road

+44 131 202 1710

Edinburgh Central

Note générale

4.2
Propreté

5.4
Confort

5.3
Prise en charge/retour

3.9
Rapport qualité/prix

4.3

Avis récents

2,0 Médiocre

17 avr. 2017

TERRIBLE TERRIBLE TERRIBLE

Points positifs : THIS HAS BEEN THE WORST CAR EXPERIENCE EVER. THEY COULDN'T CHANGE THE RESERVATION WHEN I TRIED IN ADVANCE AND I WAS OVERCHARGED HUNDREDS OF DOLLARS. THEY WERE UNPROFESSIONAL AND NEGLIGENT. TERRIBLE. NEVER USE THIS CAR SERVICE EVER. IT WAS THE WORST EXPERIENCE. I WAS TOTALLY RIPPED OFF.

Sunnycars

10 succursales à Édimbourg

╳

Agences

Sunnycars

Agences à Édimbourg

10 Picardy Place

100 Ingliston Road

12 Annandale Street

175 Jubilee Road

21 McDonald Place

396 Calder Road

65-67 Salamander Street

Edinburgh Airport

NPC Car Park Edinburgh Holyrood Road

Waverley Station Platform 2 -Unit 6,the North Mall

dès 37 €/jour

Arnold Clark

4 succursales à Édimbourg

╳

Agences

Arnold Clark

Agences à Édimbourg

1 Seafield Street

+44 131 561 7779

16 18 Bankhead Drive

+44 131 458 1501

20B-20D Seafield Road East

+44 131 657 9120

Eastfield Road

+44 131 333 0124

dès 30 €/jour

Sixt

4 succursales à Édimbourg

╳

Agences

Sixt

Agences à Édimbourg

18 North Bridge

+44-8445760767

26 Dunedin Street

+44 207 018 8246

lundi	08:00 - 17:30
mardi	08:00 - 17:30
mercredi	08:00 - 17:30
jeudi	08:00 - 17:30
vendredi	08:00 - 17:30
samedi	08:00 - 16:00
dimanche	09:00 - 14:00

Car Rental Centre

+44 207 018 8246

lundi	07:00 - 23:59
mardi	07:00 - 23:59
mercredi	07:00 - 23:59
jeudi	07:00 - 23:59
vendredi	07:00 - 23:59
samedi	07:00 - 23:59
dimanche	07:00 - 23:59

Greenside Row

+44 207 018 8246

lundi	07:00 - 18:00
mardi	07:00 - 18:00
mercredi	07:00 - 18:00
jeudi	07:00 - 18:00
vendredi	07:00 - 18:00
samedi	07:00 - 16:00
dimanche	08:00 - 16:00

City Car & Truck Rentals

3 succursales à Édimbourg

╳

Agences

City Car & Truck Rentals

Agences à Édimbourg

Delivery Office (luxury Cars)

Edinburgh Airport

Edinburgh Rail Station Office

dès 26 €/jour

National

3 succursales à Édimbourg

╳

Agences

National

Agences à Édimbourg

Enterprise Rent A Car

+44 131 557 0000

lundi	08:00 - 18:00
mardi	08:00 - 18:00
mercredi	08:00 - 18:00
jeudi	08:00 - 18:00
vendredi	08:00 - 18:00
samedi	09:00 - 16:00
dimanche	00:00 - 00:00

Enterprise Rent A Car

+44 131 333 0400

lundi	06:00 - 23:59
mardi	06:00 - 23:59
mercredi	06:00 - 23:59
jeudi	06:00 - 23:59
vendredi	06:00 - 23:59
samedi	06:00 - 23:59
dimanche	06:00 - 23:59

Waverley Station

+44 131 556 6340

lundi	07:00 - 21:00
mardi	07:00 - 21:00
mercredi	07:00 - 21:00
jeudi	07:00 - 21:00
vendredi	07:00 - 21:00
samedi	07:00 - 21:00
dimanche	07:00 - 21:00

AutoEurope

2 succursales à Édimbourg

╳

Agences

AutoEurope

Agences à Édimbourg

24 East London Street-Edinburgh

Serviced By Europcar

Firefly

2 succursales à Édimbourg

╳

Agences

Firefly

Agences à Édimbourg

10 Picardy Place

+44 843 309 3026

lundi	08:00 - 18:00
mardi	08:00 - 18:00
mercredi	08:00 - 18:00
jeudi	08:00 - 18:00
vendredi	08:00 - 20:00
samedi	08:00 - 17:00
dimanche	09:00 - 17:00

Edinburgh Airport (EDI)

+44 843 309 3025

lundi	06:30 - 23:00
mardi	06:30 - 23:00
mercredi	06:30 - 23:00
jeudi	06:30 - 23:00
vendredi	06:30 - 23:00
samedi	07:00 - 23:00
dimanche	07:00 - 23:00

YourRent

2 succursales à Édimbourg

╳

Agences

YourRent

Agences à Édimbourg

Edinburgh Airport

Edinburgh Waverly Rail Station

ADDCAR RENTAL

1 succursale à Édimbourg

╳

Agences

ADDCAR RENTAL

Agences à Édimbourg

Car Rental Centre Edinburgh Apt 176 Jubilee Road

+44 149 476 9810

FLIZZR

1 succursale à Édimbourg

╳

Agences

FLIZZR

Agences à Édimbourg

Car Rental Centre Edinburgh Apt 176 Jubilee Road

+44 844 499 3399

Goldcar Rental SP

1 succursale à Édimbourg

╳

Agences

Goldcar Rental SP

Agences à Édimbourg

100 Ingliston Road

+44 203 898 0140

lundi	07:00 - 21:00
mardi	07:00 - 21:00
mercredi	07:00 - 21:00
jeudi	07:00 - 21:00
vendredi	07:00 - 21:00
samedi	07:00 - 21:00
dimanche	07:00 - 21:00

Ofran Holiday Autos

1 succursale à Édimbourg

╳

Agences

Ofran Holiday Autos

Agences à Édimbourg

Edinburgh Airport

Rhodium

1 succursale à Édimbourg

╳

Agences

Rhodium

Agences à Édimbourg

Car Rental Centre Edinburgh Apt 176 Jubilee Road

+44 131 333 0008

Spaceships

1 succursale à Édimbourg

╳

Agences

Spaceships

Agences à Édimbourg

Car Rental Centre Edinburgh Apt 176 Jubilee Road

+44 208 573 2300

Virtuo

1 succursale à Édimbourg