4.0
Première voiture : 1 feu de frein ne s'allumait pas Seconde voiture : crevaison lente apparue au bout de 10 km Autre point négatif : refus de ma carte de paiement pour laisser la caution, à moins de payer un supplément de 920 £ (+100% sur le prix initial de réservation !) et une attitude scandaleuse du personnel de l'agence dans le déni par rapport à cette forme d'extorsion frauduleuse Seul bon point : Green Motion a remboursé le changement de pneu (175 £)Avis laissé le 30 sept. 2023
avis de![kayak]()
6.0
Bait and switch pricing operationAvis laissé le 19 août 2023
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8.0
Green motion was close to the airport, had good prices and returning the car was very quick and easy.Avis laissé le 20 juil. 2023
avis de![kayak]()
10.0
Good customer service from desk agents, very pleasant. Getting to the carpark is about a 15 minute walk from the airport, unfortunately not on airport grounds. But the car was nice and new, and they had great offerings.Avis laissé le 14 juil. 2023
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2.0
Didn’t receive the car I requested. Insurance coverage was a complete price gauge. No support from Kayak. Won’t be using this service again.Avis laissé le 21 juin 2023
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10.0
Our experience with Green Motion was excellent. Staff were friendly and efficient at both pick up and drop off locations. Our Yaris hybrid was perfect for exploring Scotland. Value for money was excellent too. Smooth experience with this car rental agency from start to finish - we will differentially look for them as a car rental agency in the future and recommend them to others!Avis laissé le 27 mai 2023
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2.0
This rental car company falsely charged me for fuel, even though I turned it in with more than it started with. They told me everything was good to go when I turned the car in and handed me the phone to sign without the report in view. I didn't worry about it, because he told me all was well, but found later that he recorded the fuel below the correct level and then tried to charge me for it.Avis laissé le 21 mai 2023
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8.0
The rental was fine; personnel were personable and informative. The drop-off was the opposite, although it was quick. The vehicle we were given was excellent for our needs - better than we expected. That was the main thing.Avis laissé le 12 mai 2023
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8.0
Drop off could have been smoother…no clear way to return car nor person waiting.Avis laissé le 20 mars 2023
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2.0
This rental company is a complete ripoff. They overbook cars and had nothing available when we arrived. They offered us a truck for $1,000 extra over what we had prepaid. They gave us no refund bc they said we were early for the reservation (11 am for a 12 noon reserve.). We went back to the central car reservation area where all reps of other agencies told us horror stories about this organization. DO NOT USE. (Kayak should NOT be brokering their services.)Avis laissé le 5 oct. 2022
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10.0
We loved Arnold Clark - the only inconvenience was we had a hard time finding the pickup spot to bring us to the car rental place - it’s not located right at the airport - just a 3-5min drive but it’s not clearly marked where you go. But the staff was fabulous, car was super comfortable, and we would definitely go with them again - great value!Avis laissé le 26 sept. 2022
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2.0
We were gouged and charged more than 3 times more ($760) than what we booked in addition to what we paid at booking ($190). This is a completely unacceptable business practice.Avis laissé le 19 sept. 2022
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