Hôtels - Édimbourg

The Staff was amazing.

The shower size was poor for a 5 star hotel.

Location, very helpful Concierge and Reception team; Good breakfast;

No major issues

Clean and comfortable. Good breakfast.

Got bait and switched. Upon checkin was told that breakfast was included with the prepaid reservation. Great! Upon checkout was informed I owed something like £60 for breakfast. Tried to argue my case but had a train to catch and ended up with a "discount" to £40. Extremely shady. Will let my CC company take care of this.

There was no air conditioner in the room. The room I got was in the basement close to a very noisy load and unload area. Eventhough they had better rooms available, they asked me for extra payment in case I wanted a different room.

Breakfast was amazing! Staff were very helpful and hospitality was good

The fridges were dirty and the carpets could do with new ones

Excellent location

No tea making facilities in the room which was disappointing

Location - easy walk from train station and the Royal Mile

Quick front desk service. Very efficient and hospitable.

Filthy dirty carpet on bottom floor. Elevator does not go to the very bottom rooms. You have to walk 10 steps or so.

Good experience overall, with a very good breakfast.

The room was clean, comfortable, and spacious. The bathroom was a bit small, but adequate. The front desk staff was friendly and helpful.

The front desk staff was amazing!!!

our room looked like it had dirty carpet. Air conditioner in the room did not work very well. we had to keep the windows open and we were awaked at 6am by work being done to the building. ( we thought it was a bit early?)

Great location in city center

Services were poor for the price charged, parking was very expensive, room was small, no face towels, lobby has vending machines with limited service and cramped

Great location, staff were helpful and friendly.

Poor shower, not up to standard for the price.