Hôtels près de Scott Monument - Édimbourg

Points positifs: Zoltan à la réception était une star. Le restaurant et le bar L'équipe étaient efficaces et sympas. Les chambres étaient propres et bien aménagées. J'ai hâte de notre prochaine visite

Points positifs: Bel hôtel historique à l'emplacement parfait. Le personnel n'aurait pas pu être plus serviable. La chambre était très joliment décorée et extrêmement confortable. La salle de bains était spectaculaire.

Points négatifs: L'éclairage dans la chambre était tellement discret que c'était difficile de voir à l'intérieur de votre valise. A part cela, rien à redire.

Points positifs: Irréprochable.

Points positifs: petit déjeuner fantastique

Points négatifs: prix de la chambre trop élevé

Points positifs: Ensemble parfait , chambre beaucoup moins bruyante que lors de notre précédent séjour.

Points négatifs: RAS

Points positifs: Staff very helpful but room not ready, 3.45 before ready

Points positifs: Top class

Points négatifs: None

Points positifs: Staff was wonderful, super efficient and friendly.

Points négatifs: Room service food was a bit bland, breakfast buffet was over priced

Points positifs: Extremely comfortable bed

Points négatifs: Nothing

Points positifs: Great central location. Room was excellent.

Points négatifs: Poor service in Brasserie restaurant. Manager did resolve.

Points positifs: Staff excellent very tastefully decorated

Points négatifs: Dinner a little pricey but it is Michelin Star

Points positifs: The service was impeccable without feeling stuffy. Everyone was very friendly and left a person feeling well cared for. One gets a sense that the folks here truly enjoy and take pride in what they do.

Points négatifs: Nothing

Points positifs: Bed was heaven and the sheets were so soft. Both the private whiskey bar and the regular bar were fantastic! Robert shared lots of information for a first time whiskey taster like me! Hotel is old charm paired with modern furnishings. High ceilings in our room was s plus !

Points négatifs: Service at the restaurant for dinner both nights was very slow. Our waiter was good but kitchen really slow. Perhaps under staffed a bit. Food good!

Points positifs: The hotel and general ambiance

Points négatifs: We received a call from reception at 10.30 PM informing us that there was a complaint about noise. We were watching the Graham Norton show on the TV at what we thought was a reasonable sound level - the very facility I would have thought the TV was provided for. Of course in response we turned the volume down until we could barely hear the TV which spoiled our enjoyment of the programme and the remainder of the stay. It was disappointing that hotel staff didn't verify the complaint, but simply passed it on - not I think a sufficient level of service for the quality of hotel the Balmoral is. We take an annual trip as a treat from the stressful job of teaching - often in Edinburgh and have never been accused of this type of behaviour before and I think that we in future will revert to one of Edinburgh's other fine hotels as we want to reduce, not increase our stress.

Points positifs: The staff and facilities were excellent. We're coming back here after staying in other Edinburgh hotels and this is by far the best

Points négatifs: There was nothing mot to like

Points positifs: L'emplacement était super et la vue est superbe depuis le jardin sur le toit. Nous avons vraiment adoré notre chambre. Tous les membres du personnel étaient extrêmement sympathiques.

Points positifs: Magnifique mobilier, système stéréo Bose, baies vitrées, cabine douche en verre, baignoire séparée. Très charmant jardin de toit et salon commun. Le personnel est très accommodant.

Points positifs: Modern hotel with lots of new features. Lounge bar comfortable, beds good.

Points négatifs: Wet room en suite poor and drain blocked. Expected more for the high nightly cost.

Points positifs: Lovely room upgrade to a suite, large rooftop terrace and a fabulous breakfast with lots on offer!

Points négatifs: Nothing

Points positifs: The suite was marvelous as we were upgraded.

Points négatifs: Had to get a lift 3 floors up from reception walk along a long corridor past a wee snugg bar walk down a few flights of stairs walk along another long corridor to our suite. Windows do not open to let in fresh air had to make do with air conditioning. £25 per person for Beakfast.

Points positifs: Bed was extremely comy and the romantic touches

Points négatifs: Only stayed one night

Points positifs: Very helpful staff, clean, great sized bed & room and fantastic location. Car park next door to the hotel which the hotel offer discount to use, really handy.

Points négatifs: Didn’t get a great nights sleep either night, just couldn’t get comfortable and happy medium with the pillows. During the night also had to switch the aircon unit off it was that noisy. Toilet flush was also similar to that on an aircraft so no matter who flushed their loo, you could hear it.

Points positifs: Staff were friendly.

Points négatifs: Bed was uncomfortable and the toilet flush was incredibly noisy.

Points positifs: Many thx Jonathan and his staff for everything. We are glad to you. <3

Points positifs: I've stayed here many times before and don't really consider anywhere else!

Points positifs: Awesome property with very kind and understanding staff

Points négatifs: Nothing

Points positifs: Breakfast and location were great.

Points négatifs: The layout of the facility was terrible. Use of a freight elevator to get to your room totally unacceptable.

Points positifs: La salle de bains La machine à café Bonne connexion Wi Fi

Points négatifs: Personnel souriant mais faussement efficace en particulier au petit déjeuner Petit déjeuner inférieur à ce qui se fait dans les hôtels de même catégorie notamment au Mariott à Glasgow où nous étions Ambiance un peu triste et artificielle

Points positifs: L emplacement près de Princess street, le bar , la terrasse de la chambre , il faut prendre les chambres du dernier étage.

Points négatifs: Très grand hôtel , couloir interminable, aurait besoin d un coup de fraîcheur. Musique dans le couloir. Petite chambre peu de place pour ranger les affaires. Petit déjeuner moyen pour un 5 étoiles .

Points positifs: Bien situé et personnel excellent

Points positifs: Literie confortable

Points négatifs: Très mauvais accueil, personnel hautain et ne faisant aucun effort pour se faire comprendre alors que nous étions étrangers, pour un quatre étoiles qui reçoit des clients de tous les pays c'est très moyen. Une chambre aménagée pour les personnes en situation d'handicap, bien moins luxueuse que sur les photos du site. Un énorme bloc servant de salle de bain comme en hôpital.

Points positifs: The bar was ok but small for the size of the hotel. The back door to Waverley train station.

Points négatifs: The room was very disappointing for the price, which was expensive, as it was a Master Suite. No bathrobes or slippers in room, had to ring reception for them. Wardrobe too small. View was rubbish as there wasn't one & we were on 9th floor. Room was very bland, no personality, needed pictures with colours on walls. It was a 60th Birthday weekend & were told a card would be in room but we're still waiting for it! Breakfast disappointing. We've had better in a 3 Star hotel! We would not stay there again.

Points positifs: Very central, quiet & lovely clean rooms

Points négatifs: Steam room wasn’t working !

Points positifs: The room was immensely comfortable for our time spent. We particularly enjoyed filtering our coffee in the morning ha.

Points positifs: The room was excelent

Points positifs: The location is perfect, close to Waverly Station and to the Airport Express bus. It was extremely quiet and the facilities are excellent. Staff is friendly and helpful.

Points négatifs: Temporary week-long road closures beyond the control of the hotel were an inconvenience. However, they compensated for that by giving us an upgrade.

Points positifs: Très proche du centre-ville

Points positifs: Great place. Upscale amenities. Wish stayed longer.

Points négatifs: Nothing

Points positifs: Lift down and up to Station level. Luxurious comfort of bedroom and bathroom.

Points négatifs: No ramps for pulling luggage up??!

Points positifs: Very comfortable bed and the bedroom and bathroom were very clean and inviting

Points négatifs: The only minor thing was the shower door leaked leaving water on the bathroom floor

Points positifs: Close to Waverley Station

Points positifs: Hotel is nice but nothing too fancy. Staff was friendly and location was great-easy access to the Old and New Town and right next to the train. They upgraded us to a bigger room; it was so so nice to have some more space after being cramped in London.

Points négatifs: Hotel seemed a tiny bit run down but it was still clean so all good!

Points positifs: Bel hôtel, très bien situé

Points négatifs: Pas de café ou édulcorant dans la chambre

Points positifs: Lovely room, comfortable bed, good shower, helpful staff

Points négatifs: Breakfast should have been included. Also no coffee maker in room

Points positifs: Grand cafe food and complementary whisky in the room

Points négatifs: Breakfast variety

Points positifs: The location is perfect for exploring the city

Points négatifs: The breakfast was disappointing and far from traditional

Points positifs: Room was lovely comfortable bed great facilities

Points négatifs: Not keen on the breakfast menu

Points positifs: Very good location!

Points négatifs: Breakfast not included in expensive hotel price

Points positifs: Location & rooms

Points négatifs: No good in-house restaurant

Points positifs: Très belle chambre et copieux petit déjeuner. Hôtel excellement bien situé pour les visites de musées, sites et restaurants. Accueil agréable en anglais et en français. Beau resto/bar.

Points négatifs: Aucune note négative : tout était nickel.

Points positifs: The location was good and the bed was comfy.

Points négatifs: The facilities badly need to be upgraded. The building has nice bones but it is tattered and worn out. There was extensive mold growth in our bathroom window all up onto the ceiling. It looked like it had been painted over instead of remediated. The shower/tub drained very slowly and the water was lukewarm. The room did not feel clean and the carpets seemed dirty. Also the breakfast had lots to offer but it was not good quality. This hotel is very over- priced and I would not stay here again.

Points positifs: The staff were very helpful & friendly, the facilities in the room were excellent.

Points négatifs: I found the switching for the lights a little strange

Points positifs: The staff was amazing, friendly, answered all questions we had before we got there.

Points négatifs: Nothing, again the staff at the Scotsman was awesome!

Points positifs: Great location. Good breakfast; lot of variety.

Points négatifs: Renovations in progress. Understandable situation.

Points positifs: The location is excellent, right next to the train station, although it's maybe not so obvious how to get into the hotel (I went up the Scotsman steps which may not have been necessary). The room was very luxurious and really lived up to the "Deluxe" billing. The staff were very friendly and helpful and managed to accommodate my request to check in a little early.

Points négatifs: For the price, and it was quite expensive, I would have expected to have had breakfast included. There was some renovation work ongoing at the time which spoiled the finesse a little, but didn't detract from a very pleasant stay.

Points positifs: I liked the location because it is in the old town and it is very close to the castle The room was pretty. The breakfast was good.

Points négatifs: One of the elevator was broken The staff seemed not enough as we had to wait several times to be served at reception.

Points positifs: Tres bien situé et calme

Points positifs: Location Heating in bathroom floor

Points négatifs: Breakfast needs improvement Lack of management

Points positifs: Pas à la hauteur d’un 5 étoiles

Points négatifs: Établissement impersonnel 1 Ascenseur en panne sur deux Carte magnétique chambre à recharger tous les jours !!!

Points positifs: The location in Old Town was right off the Royal Mile. Easy walking distance to the Castle and most attractions. The staff were very friendly and were quite good at recommending great restaurants and getting us reservations. There are a bunch of excellent restaurants within a short distance from the hotel: Howie's, Mussels & Steak, The Outsider.

Points négatifs: The bedroom end tables in our room were very low compared to the height of the bed. A bit unusual. Other that that small detail we enjoyed our stay immensely.

Points positifs: Absolutely loved our stay here - the whole vibe was very modern, staff were so helpful and friendly, rooms are gorgeous, views out of this world & perfect central location

Points négatifs: One teeny tiny complaint was that the mirrors in the bathrooms/sliding doors had splash marks on & were dirty

Points positifs: Room was very comfortable. Staff very helpful. Overall a very enjoyable stay.

Points négatifs: Nothing I didn't like but if your asking. Most people leave the Hotel for breakfast. I presume this is due to cost.

Points positifs: The breakfast was excellent but on 2 out of our 3 mornings the breakfast staff were very inattentive.

Points négatifs: The lift was diabolical. It seemed like was only one lift for the hotel which was very poor. We were travelling with my elderly parents, otherwise we would have taken the stairs. On booking I requested ajoining rooms, again as we were with my parents. We were given rooms 3 floors apart!

Points positifs: The room has a wonderfully commanding view of the spires of the old town and the sea. The 180 degree view .... was amazing! We had room 503....it’s large and modern with a Pepto Bizmol pink bathroom and heated bathroom floor.

Points négatifs: A lot was terrible at this hotel. The absence of a doorman to help with your luggage upon arrival or to hail a cab was just awful. The parking garage is a few blocks away which is Extremely inconvenient. The staff was DREADFUL except the lad who we gave our key to as we left. The room was frigid and the heat was turned off each day. The lights are run by the room card inserted in a slot by the door. This sometimes worked ....most of the time it didn’t. We had to ask twice for them to clean the room. The room service menu needs better descriptions of the food. The club sandwich had the crust cut off and had a fried egg on it.... besides that it fell apart in your hands. Lol ! We were told breakfast went to 10:30 am but when we got there at 10:10 am they told us breakfast was over.... I literally pleaded that We we’re told breakfast went to 10:30.... we felt like they did us a favor feeding us!!! Every employee we met you felt like they could care less and were really not helpful. We met a couple who had been looking for their room for literally over an hour before we showed them where their room was. The elevator was always full of guests complaining. But the final straw was we went out to dinner and looked forward to eating the chocolates we received when we arrived but they were GONE. We called the desk to ask for another sack of chocolate..... it took hours and 3 phone calls . We expected to do laundry but with the awful service we decided not to risk it!!! At the heart of any hotel is the service and that is sadly missing at the Radisson Collective! This was by far the worst service of ANY hotel on our trip.

Points positifs: Room quality was excellent as was the location

Points négatifs: Room temperature was a little too high

Points positifs: Best sleep I’ve had in a long time and the room had beautiful views

Points positifs: The location was great!

Points négatifs: The breakfast was quite bad, I got hair in the breakfast bacon.... The room was dirty when we arrived and it was stop in the sink that no one did anything about but after two days. The bed was loud when you moved at night. I actually expected a higher standard for this price.