Hôtels à Balchik

Points positifs: Le confort de la chambre et la disponibilité des équipements

Points négatifs: The drapes were dirty. Also there were spider webs on the ceiling. The “Spa” area was very noisy.

Points négatifs: Le nombre de transat sous parasol autour de la piscine est à améliorer et la plage privée de l hôtel pourrait être plus propre, néanmoins hôtel très agréable.

Points positifs: Le personnel est sympathique et disponible. L’offre de restauration sur le site est variée.

Points négatifs: Hôtel totalement isolé. Impossible de se déplacer sans une voiture. On est à 10km de Balchik. Si vous avez prévu des ballades à pieds le long de la plage et de visiter les alentours sans voiture, le lighthouse n’est pas fait pour vous. Les taxis sont interdits d’accès Sur le resort. Vous serez donc obligés de passer par la réception pour en commander un aux tarifs majorés de l’hôtel. Le programme immobilier (investissement dans immobilier de tourisme) qui comprend plusieurs centaines d’appartements dont la plupart sont à vendre. On peut même en acheter par lot de 10 ! La grande majorité sont invendus et les immeubles sont presque tous vite. À l’exception de l’hotel qui est plein, on a l’impression d’être dans une ville fantôme. Dans un hôtel 5*, on ne devraient pas trouver du papier pleint décollé dans les chambres, de la moquette sale ou des prises électriques qui se détachent du mur. On avait demandé une TWIN. Demande non prise en compte.

Points positifs: Everything was great, as usual. We always come back with pleasure here.

Points positifs: La proximité du golf

Points positifs: Petit déjeuner superbe Hôtel très agréable Chambre splendide et vue sur la mer magnifique Spa très beau et très agréable Piscine intérieure très agréable quand le temps est moyen

Points négatifs: La météo capricieuse !

Points positifs: Le parcours de Golf du Light House Golf & Spa Hotel est excellent ! Beau parcours, en partie le long de la mer et très bien entretenu! Le personnel du shop et du restaurant Golf Clubhouse est très gentil, prévenant et ils ont donné toutes les informations nécessaires de façon tout à fait courtoise.

Points négatifs: Le buffet de petit-déjeuner est très bien, mais il n'est servi que jusqu'à 10.00 heures pile le matin. Une demie-heure de plus aurait fait du bien et suscité moins de stress le matin. De même, la plage privée de l'hôtel, sise à quelque 5 km de l'hôtel, n'est à défaut de voiture, accessible qu'en mini-bus, mis à disposition par l'hôtel. Or, ce mini-bus ne circulait en moyenne que toutes les 2 heures, avec dernière rentrée à 18.00 heures déjà! Un horaire un peu plus dense, avec un bus toutes les heures, et dernier retour à 19.00 heures, aurait pourtant été bienvenu.

Points positifs: the people who work at the reception are helpful

Points négatifs: the carpet needs an update

Points négatifs: La chambre n'est pas faite le dimanche!! Regrettable pour un 5 étoiles .

Points positifs: Food ,lovely staff,clean

Points négatifs: Coffe

Points positifs: P'tit dej. très correct Possibilité de prendre sur place des buffets midi et soir

Points négatifs: Places de parking

Points positifs: Friendly to pets.

Points positifs: La position,la propreté.

Points négatifs: Le même petite déjeuner chaque jour!

Points positifs: Breakfast ok. Location very close to the Castle.

Points négatifs: Not so close to the beach :). No other restaurants available nearby.

Points positifs: Grande piscine avec serviette fournie. Réception agréable. Périt déjeuner inclus même si perfectible.balcons

Points négatifs: Draps une place pour lit 2 places, pas de changement de draps pendant 4 jours ni renouvellement de produits de toilettes, bouilloire mais aucun sachet de thé ou cafe, aucun ménage de la chambre pendant 4 jours. Éloigné e la plage et du centre ville.hotel en bord de route. Buffet du restaurant peu varié

Points positifs: Grande chambre bien équipée. Lit immense et confortable. Petit dej correct

Points négatifs: La vue pas terrible. Le long couloir de l’hotel à la shining...

Points positifs: Hôtel ok pour passer une nuit mais pas la semaine. Extrêmement proche du jardin botanique et château Regina Maria. Personnel à l’écoute et petit déjeuner bon.

Points négatifs: La propreté laisse un peu à désirer et pas d’insonorisation. Loin du centre.

Points positifs: La chambre suite en elle meme est propre et confortable - belle vue lointaine.

Points négatifs: Le niveau de propreté et d’hygiène est très douteux, sur certain on peut être indulgents sur d’autres c’est inadmissible - des verres dans le petit déjeuner ou bien la saleté dans le jacuzzi. La terrasse de l’hôtel voisinant un grand parking est habitée par des chiens vagabonds... Une différence très importante et désavantageuse entre la qualité et le prix! Les photos commerciales de promotion de l’hôtel sont extrêmement surfaites...

Points positifs: Très propre. Equipements en bon état. Grande piscine. Parking couvert. Petit déjeuner en self service très varié. Bonne isolation phonique. Privilégier les chambres sur l'arrière.

Points négatifs: Le restaurant de l'hôtel offre une carte très limitée, mais il existe de nombreux restaurants à proximité immédiate.

Points positifs: the hotel is super, room was very clean, the owners were very helpful, the pool was very clean and quite, the owners offered us a bigger room at the same price, because we were with a little baby. I will highly recommend this hotel to everyone!!!!

Points négatifs: nothing

Points positifs: When we arrived the room was with not a nice view and we asked if we can change it and they were nice enough to do so without any extra cost. The staff was amazingly nice and helpful. Even washed out clothes as we did not plan enough well.

Points négatifs: Nothing.

Points positifs: Douche spacieuse et plus agréable qu'à l'accoutumée.

Points positifs: Excelent hotel

Points négatifs: Clean, Perfect Quality Price

Points positifs: thought the hotel is in a good potion in Balchik, easy to get to and it was clean serving a good breakfast

Points négatifs: it could have been more comfortable if there had been chairs in the room instead of stools. Also lack of seating on the balcony. We use the Paris Hotel frequently while in Bulgaria but the above mentioned has always been a problem no support for your back both indoors and outdoors only provides stools.

Points positifs: Staff friendly & helpful. Bed comfortable.

Points négatifs: Would prefer tea / coffee facilities in room. Even just supply kettle & cups. Cleanliness could be a bit better- cobwebs on air conditioning unit plus mould in shower tiles grout.

Points positifs: The swimming pool and terrace were great.

Points négatifs: The breakfast was cold

Points positifs: Endroit merveilleux, appartement très spacieux , sobre et propre. En version bed and breakfast, petit déj au restaurant Balcon del mundo très bon et varié avec une vue imprenable !

Points négatifs: Literie moyenne mais Ok pour un Week end. Personnel accueillant peu souriant, informations très limitées ! Il faut aller à la pêche aux informations, décevant pour un hôtel de cette catégorie !

Points positifs: La vue de la chambre Le ménage quotidien dans la chambre L’amabilité du personnel

Points positifs: super!

Points négatifs: longue distance pour arriver à la plage difficile sans voiture

Points positifs: - 5 piscines ; - un très joli bar (ou Brigitte Macron a déjeuné

Points négatifs: - la qualité des buffets " à volonté" n'est pas terrible.

Points positifs: The cleanliness. The seaview.

Points négatifs: The place were the tourists eat was inappropiate. The food and this location doesn t look like a 4 stars resort. The smell from the stables of horses doesnt fit with a 4 stars clasification. Around the resort the landscape is bleak.

Points positifs: Amazing restaurant, el balcon del mundo. Great breakfast

Points négatifs: Bathrooms could be nicer and terrace furniture

Points positifs: A very spacious apartment, well organized and equipped. View from the terrace to the pool and the sea. The whole resort is very elegant, a stylish restaurant, with an exceptional panoramic position on the sea. Very attentive and friendly staff.

Points négatifs: In the bathroom you had to be very careful because the water was leaking on the floor during the shower.

Points positifs: Very cozy resort. Two nice pools. The infinity one was great, amazing view. Good beer, not so good strong drinks. The food was decent giving that we talk about all inclusive. They don't have their own beach, but they provide free shuttle bus to a beach.

Points négatifs: They don't have their own beach.

Points positifs: It is a very nice resort settled on the most spectacular coast of the Black Sea! We were two adults with a kid and they upgraded us to an apartment ! Great client service. I highly recommend this resort!

Points positifs: The breakfast and the pools were the best things there. The breakfast at El Balcon del Mundo is very good, satisfies many tastes, since it is quire diverse and it has an amazing view to the sea. The infinity pool is very clean and really nice. Around the complex there are many plants, enough places to park and a gym room. The balcony was also quite big and had a lounge area. In the kitchen there is a basic kit of coffee, tea, sweetener and water. The apartment size was generous.

Points négatifs: The cleanliness of the rooms, it was not really well cleaned and there was a smell in the room, like it was not really a good air flow. They were not very flexible when I have asked a room on a higher level. Although there is a dishwasher there is no detergent, I was sent to the so called Supermarket nearby to buy myself detergent. The kitchen was also not very well equipped, there was only one teaspoon. The bed was not very comfortable.

Points positifs: Great value for money paid. Is excellent for relaxation in extra-season, as I was in October. Is a very nice view and very quiet. The apartments are equipped with almost anything you may need and are quite big. The staff was very nice and helpful. They speak English and they give you recipe. Is 18 km from town but is worth it and you can get there easily by car. I had a lovely stay and I will definitely use it again.

Points négatifs: They don't have sleepers. :)

Points positifs: The swimming pools and the view.

Points positifs: Excellent service

Points positifs: everything

Points négatifs: it's a bit expensive

Points positifs: The view from the restaurant is amazing! The one bedroom studio was very spacious and had a very large terrace, I would reccommend asking for one on the 2nd floor or above for more privacy. Beds were very comfortable and the pools were beautiful. Meals were also lovely at the restaurant, although pricey it is worth it for the breathtaking view!!! I would definitely go back again!!!

Points négatifs: I wish i had been told that only the 2 bedroom studios have sea views as that would have been nice to know when booking. The curtains are very sheer so if you need darkness when you are sleeping you should bring an eye mask (would have been nice if these were provided for you) also I would ask the cost before asking for anything extra you might get a nasty surprise on your bill when you leave. Sheets and pillows were a but smokey smelling even though we requested a non smoking room.

Points positifs: Swimming pool, the design

Points négatifs:

Points positifs: Very nice the swimming pool ! The hotel was great. The staff is very friendly.

Points négatifs:

Points positifs: Very pleasant Resort, with a beautiful view on the sea. The rooms are excellent, spacious and very clean.

Points négatifs:

Points positifs: Spacieux et luxueux appartement de 4 personnes, énorme piscine avec beaucoup de transats, grande pataugeoire pour les petits,restaurant Bistro turquoise bonne cuisine.

Points négatifs: Il manque simplement dans les appartements un lave vaiselle

Points positifs: The comfort and fitting of the rooms. Design of the resort. The view of the Black Sea is magnificent.

Points négatifs: There were construction works in the resort area but this could be normal for the period that i have stayed there (April).

Points positifs: the accomodation

Points négatifs: no internet in the room, no SPA, no restaurant, no other facilities

Points positifs: The view

Points négatifs: Breakfast and service

Points positifs: The room was ok in size. As the place was empty (February) we were lucky and got sea view rooms)

Points négatifs: Arriving by car, we followed the address given here on booking and google maps lead us in front of the hotel. An angry man came running out the hotel, waving his arms, shouting aggressively, pointing and insulting the driver. Imagine arriving at a hotel and this is the welcome you get?!?!? So, you aren't allowed to drive in front of the hotel, got it, thanks. The hotel could have said that with two words and sent us to the parking at the rear - so simple - such basic culture and manners, without the need to shout or insult the driver. Here's a TOP TIP: Put a sign with a universal no entry symbol, or write two words, just two: NO CARS. Neither reception nor restaurant staff cared of the abuse we received. As a result boycotted the restaurant completely where we should have dined. Breakfast was only served at 09:00? how bizarre. Anyway, skipped that too, as too scared to get shouted at or insulted again.

Points positifs: center location beautiful view

Points négatifs: bathroom ventilation not functioning sinking sink small TV pillow not comfortable

Points positifs: La vue.

Points négatifs: Le lit était à faire si on voulait un duvet. Sur le sol de la salle de bain, il y avait des cheveux noirs. Le robinet d'eau froide ne coulait pas correctement. Dès le 2ème jour, il n'y avait plus de buffet pour le petit déjeuner. Je ne retournerais pas dans cet hôtel.

Points positifs: Location

Points négatifs: Everything was fine

Points positifs: La terrasse donnant sur le port au calme le matin.

Points négatifs: Literie à changer car on sentait les ressorts. Douche italienne juste à côté des toilettes et lavabo qui inonde partout la Seb.

Points positifs: L'emplacement,

Points négatifs: Nettoyage des chambres approximatifs, téléphone qui ne fonctionne pas, cheveux de la femme de chambre dans la salle de bains après passage, serviettes a changer redeposées sur le portant ...

Points positifs: Situation en bord de mer - Parking gratuit

Points négatifs: Restaurant : rapport qualité/prix médiocre -

Points positifs: The large rom is perfect with super view

Points positifs: Le lieu juste bémol très tranquille mais en dehors de période estivale

Points négatifs: L’odeur de tabac dans tous les étages et le personnel peu sympa HE

Points positifs: The products for cosmetic and body treatments are very good. Cosmetic ladies are very skilled at what they do, and the cosmetics equipment is new generation.

Points négatifs: The beds are too soft....

Points positifs: The staff was wonderful and friendly, the food was amazing from start to finish, and the view was just perfect! Thanks again to a wonderful weekend stay at your hotel!

Points négatifs: The only thing that I would change is the size of the TV in the room, it was rather small.

Points positifs: Beautiful location at the seaside, good restaurant, spa with sauna and pool included in the price.

Points positifs: l'emplacement

Points négatifs: le personnel du restaurant peu aimable

Points positifs: Le site face à la mer (rochers mais piscine agréable) 100 mètres du jardin de la reine Marie Le restaurant Le parking

Points négatifs: Les soins étaient tous complets à notre arrivée : il aurait fallu réserver mais ce n'était pas précisé. Mal indiqué depuis le centre ville ( même avec un gps) : il faut prendre une piste pour descendre la falaise

Points positifs: hôtel bien situé près des plages de Balchik, sans être au cœur du centre touristique à 5 min à pied services au spa très bien bonne accueil chambre très bien pour le prix à refaire en haute saison

Points positifs: Very nice rooms and friendly staff

Points négatifs: The pool water is below 30•C The breakfast wasn’t as expected

Points positifs: Excellent location with the see just in front of your windows

Points négatifs: Staff was below my expectations and past experience there. Maybe because we spent the Xmas and they were at work instead with families!

Points positifs: the spa

Points négatifs: I would prefer a breakfast buffet, or at least more options for vegetarians

Points positifs: The hotel was clean and the service was very good

Points négatifs: 1) all the advertising indicated clearly that the bedroom contained a jacuzzi it in fact contained an ordinary bath tub very dissapointing.

Points positifs: It is a charming hotel with helpfull employees. Nothing to complain about

Points positifs: Sea sound just acrros the road. Sunrise in early morning. Good restoran and kitchen. Possibility to walk along the sea beach.

Points négatifs: nothing.

Points positifs: The location is perfect, literally at the edge of the Royal Gardens. The rooms have a beautiful design, are spacious, comfortable and have a gerat sea-view. The staff was very friendly, helpful and proactive. The SPA is also very well equipped.

Points positifs: The hotel is new, coquettish, situated at the end of the beach, in a very quiet place. All the rooms are oriented toward the sea, in the back is the green hill of the castle gardens.Very close to the sea. A very good place to swim: no rocks in the water, just sand.

Points négatifs: The outside pool area is not up to the level of elegance and design of the hotel. The in-room bath tub was stained (not all white), it has the drainage aparrent and it stincks a little. But likely to be so only in our room.

Points positifs: La position juste au bord de la mer, la qualité de l'hôtel, la proximité des jardins de la Reine Marie de Roumanie, la gentillesse de l'accueil.

Points positifs: bikes, fitness

Points négatifs:

Points positifs: The hotel is very close to the beach and the price was decent for the time of staying.

Points négatifs: The bathroom was messy, there was spots in the room with spider web, the staff at the reception barely speak English and no smile was given on the entire stay at the hotel.

Points positifs: The location is great: 5 min walk to the beach. Beautiful seaview. There was a balcony in the room and a clothes-airer. There was enough space (at least for two of us). The hotel and restaurant staff were polite and friendly. The beach was quite clean.

Points négatifs: The toilet door was broken, it didn’t get closed. There was no kettle and tea cups. The room wasn’t cleaned properly and sometimes cleaning was too late – at 4 o‘clock e.g. The hotel doesn’t have its own restaurant and guests have to go to the nearby 3-star hotel (though if Laguna Mare is 4-star, relevant dining should be provided). Food in this 3-star hotel tasted bad (burnt pastry and paraffin tomatoes e.g.) and it didn’t change at all – all the same every day. Too much pastry, no healthy and diet meals except cereal and fruit. There was no seasonal fruit and vegetables, only supermarket ones (however Bulgaria is an agricultural country). Guests left their beach towels on chaise lounges so the first line was always taken (it should be forbidden). Only couple of staff people spoke Russian, but even in English they could hardly explain anything. Check-in was only at 3 p.m., but we had to check out already at 11 a.m. We stayed in this hotel 4 years ago and everything was much better including Albena itself.

Points positifs: Very nice central location, close to the beach; friendly and responsible reception staff

Points négatifs: no internet connection in the room (343), everything in the room is relatively old (you can see on the pic). The iron I asked from reception was quite dirty. Luggage storage room - no bage for your luggage, you just leave it with 100 other luggages (all was very safe, but who knows for future). For the same price per room (around 85 euros) you can get super big luxury apartment in Varna infront of the beach.

Points positifs: Location

Points négatifs: Listed as 4 stars hotel ,but is barelly a 3 stars hotel.Bad service ,they did not pick up the garbage from room,clean towels after 3 days of staying at request only ,very expensive parking lot ,no safe deposit box in the room.Terible place ,do not go over there,unless is for free!

Points positifs: central hotel with ok staff and

Points positifs: Just the location was ok - close to the beach.

Points négatifs: Breakfast was served in another hotel, was very bad. Coffee has horrible, choice small, food not fresh. Cleaning services were touching and playing with our belongings - everything was in put in some other place and big puddle from sinking toilet was not wiped out.

Points positifs: The superior room was a good size with a nice sea view. There was good wifi in the room and good air conditioning. The fridge was very useful too. The bathroom was also a good size and clean and modern.

Points négatifs: It is a shame they start closing down the hotel so early when it is still lovely weather. The restaurant and bar was closed and the pool was going to be closed Sept 15th. They shut half of the hotel so access to our room was all the way around the hotel. We stayed for 5 days and felt they could of changed our towels at least once and cleaned the room more. If you stay 1 night you get everything clean and new on arrival, the nightly rate is the same yet you dont get the same service if you stay longer.

Points positifs: La piscine L'emplacement

Points négatifs: La chambre était salle à notre arrivée, le sol collé... Le lit n'était pas confortable. Pas de plage pour se baigner a proximité.

Points positifs: Bien situé, visite facile

Points négatifs: Trop d'escaliers pour atteindre le bord de mer (pas de plages) rochers

Points positifs: L'hôtel est très bien situé. Des restaurants sont à 10 m de l'établissement. La mer est à 10 min. À pied. Balchik est un endroit très calme et agréable. La piscine est très propre et le personnel en prend grand soin. La chambre est spacieuse. Le petit déjeuner est très bon avec céréales et fruits frais.

Points négatifs: Les commentaires divers lus sur booking concernant cet établissement qui est une très bonne adresse.

Points positifs: L’emplacement de l’hôtel est excellent, à 5min du bord de mer accessible via un escalier privé de l’hôtel et à moins de 10 minutes du Jardin Botanique. Une piscine est disponible à l’hôtel mais nous n’avons pas pu l’utiliser. Le balcon est spacieux avec une (toute petite) vue sur la mer. Le personnel est très sympa.

Points négatifs: Presque aucun équipement n’était disponible dans la chambre, nous aurions voulu avoir une bouilloire pour faire du thé mais ils n’en avait pas. La douche fonctionnait à un débit très bas, et l’eau était difficile à régler et tout le temps froide. Deux prises pour toute la chambre et loin du lit, il était donc impossible d’utiliser la TV, le frigo et le ventilateur en même temps, et encore moins de pouvoir charger son téléphone.... Nous ne sommes en général pas difficile, mais pour un hôtel les chambres étaient vraiment décevantes! L’horaire de la piscine est scandaleux! Elle ouvre à 10h00 et ferme à 17h00. Étant arrivé en fin d’après-midi, nous somme allés nous promener en ville et n’avons même pas pu aller nous baigner, et vu que notre départ se faisait vers 09h00, nous n’avons pas pu l’utiliser le lendemain non plus... L’hôtel précise aussi qu’ils ne prennent pas la responsabilité en cas de vol, ce qui n’est pas très rassurant lorsqu’on laisse des affaires dans notre chambre d’hôtel... Notre chambre n’était même pas la moins cher de l’établissement, donc nous nous demandons comment sont celles de catégorie inférieure.

Points positifs: Bien situé. Près du parc botanique et de la plage. Accueil en français par le gérant.

Points négatifs: Les murs en papier mâché. On entend tout. Absolument tout du voisin.

Points positifs: Seaview was great. Building looks new (or renovated).

Points négatifs: The shower drain was not working.

Points positifs: Good location

Points négatifs: Poor breakfast, dirty room and bathroom (confort room)

Points positifs: - Location, close to the Balcic seaside. - swimming pool.

Points négatifs: Breakfast not so good. Few options to choose from the menu. My room didn't had Air Conditioner and the room closed to my room had AC. Swimming pool schedule too short. Until 5 Pm only. Check in too late.. after 3 pm.

Points positifs: good location! For breakfast you have some good choices!

Points négatifs: 1. The smell on the bathroom. 2. the balcony wasn't properly 3. halls wasn't properly

Points positifs: The breakfest was diffrent every day, so... that's a big plus. The pool was clean and free of charge. The staff is friendly and knows diffrent languages.

Points négatifs: The room is not that clean, but overall at that price is the best you can get. They charge 10 leva for parking... that is kinda unnecessary because they have a big parking place... You have to walk down the stairs (~10 min) to the beach, but in the night the stairs are illuminates so that's nice.

Points positifs: Personnel very kind and helpfull! Location very nice!

Points négatifs: Bathroom not so clean! Restaurant and soroundings not so clean!

Points positifs: Clean and friendly. Good breakfast.

Points négatifs: Disappointed that the indoor pool was not working as the outside pool was finished for the season.

Points positifs: emplacement

Points négatifs: le style du mobilier est surprenant 3 jours dans la chambre sans aucun passage du personnel de nettoyage

Points positifs: mobilier dangereux et propreté médiocre

Points négatifs: hotel vetuste mal entretenu, linge propre elimé, reçu endotation une serviette tachée de sang

Points positifs: J'ai aimé l'accueil, l'aspect serviable. Les jardins et la piscine sont ce qu'on attend pour un vrai moment de détente. Le petit déjeuner est copieux et très varié. Également l'emplacement de l'hôtel permet de faire beaucoup de choses à pied sans avoir à se déplacer avec la voiture et chercher des endroits de parking disponible. je reviendrai.

Points négatifs: Le panneau indiquant l'emplacement de l'hôtel n'est pas des plus visibles.

Points positifs: Nice property. Quite newly refurbished

Points négatifs: Swming pool wasn’t in use against what we read

Points positifs: Excellent service , very nice manager and staff , good spa and excellent facilities - will reccommend highly

Points négatifs: I liked everything

Points négatifs: La plage de l établissement est une plage privée située à plus de 5 km de l hôtel et le coût des transats est exorbitant pour la Bulgarie. Par malchance un mariage ou une fête à eu lieu dans le club house durant notre séjour. L hôtel ne nous avait pas prévenu. Nous avons donc passée une nuit horrible car la musique était vraiment trop forte et à durée jusqu'au petit matin. D autre client se sont plaints à la réception le lendemain mais aucun geste commerciale ne nous a été proposé... Notre douche fuyait nous avons signalé le problème des notre arrivée et 2 nuits plus tard le problème n était toujours pas réglé. La chasse d eau des toilettes était défaillante on nous a répondu de bien appuyer sur le bouton de la chasse d eau pour la tirée résultat nous devions utiliser le pommeau de douche pour mettre de l eau dans les toilettes.... Enfin je ne vous parle de la piscine ni du cadre qui ne ressemble pas vraiment au photo. Les photos ont du être prise lors de l ouverture du complexe car ce dernier a vraiment mal vieilli. Nous pensions passer quelques jours dans un complexe luxueu cela n a pas du tout été le cas. A fuire absolument..

Points positifs: La qualité des appartements, la piscine

Points négatifs: Difficulté à trouver la réception le premier jour

Points positifs: Breakfast was very good and with a lot of options to choose from, but once we had a little problem ( the bread had spots).

Points positifs: Staying at hotel Valeo was as good as always (from year 2007 till this year and I intend to do so in the future). Great position, clean room, very good Wi-Fi connection, friendly stuff!

Points positifs: The room was very clean. Everything is new and very cozy. The room was big enough and it has a balcony with partial sea view. The bed was comfortable but the pillow not so good quality. The hotel is very close to the beach. It was a great experience in Balcik. Thank you Valeo for this wonderful place to stay! Keep up the good work!

Points négatifs: The pillow wasn't so comfortable. It's the only thing that i didn't enjoy along the holiday.

Points positifs: Pleasant staff, clean room, some furniture with visible traces not very careful use(burned holes from cigarettes), old but good renovation, seaview from balcony.

Points positifs: Location, big rooms

Points négatifs: Nothing spectaculous

Points positifs: Location, cleanliness, stuff, view

Points positifs: Nothing.

Points négatifs: Staff not welcoming on arrival. I had to ask where my room and the lift were. Neither member of staff at reception offered to take my case. Furniture stored in corridors. Wires sticking out of walls. Broken socket in the bathroom. Terrible smell of cigarette smoke in the room which hadn't gone by morning. Smoke alarm had been removed from the ceiling.

Points négatifs: I did not like the breakfast,poor quality it it would be nice to have variety of fruits.Baniza was burned,very unprofessional done.

Points positifs: Location. The manager knows us and is quite helpful.

Points négatifs: The property needs serious refurbishment. We've come here for 4 years and this year we were disappointed. The room smelled, it had damp in the corners, the bathroom and all floors were not cleaned properly, no mattress protectors on the beds, cracked tiles on the balcony ants crawling on the floors, fire alarm was disfunctional, ac unit very noisy and leaking on balcony. Best location in Balchik, but unfortunately worst conditions

Points positifs: I LIKED NOTHING!!

Points négatifs: THE ROOMS WERE UNCLEANED AND DIRTY NOT TO SAY THAT I HAD TO CHANGE THE ROOM AFTER THE FIRST NIGHT!!! I ALSO WANTED TO CHANGE THE HOTEL, BUT THE MANAGER TOLD ME TO WAIT NEXT DAY TO GIVE ME A CLEANER ROOM!! YES, INDEED!!! THE SECOND ROOM WAS ALMOST IN THE SAME WAY AS DIRTY AS THE FIRST ONE. ONLY THAT IN ADDITION, I GOT A BUNCH OF ANTS IN THE CORNER, NOT MENTIONING THE DIRTY A/C THAT BLEW UNCOMFORTABLE "FRESH AIR".....DISGUSTED 100%. NOT RECOMMENDED!!!

Points positifs: Nothing

Points négatifs: It was the worst vacation experience. A hotel that does not deserve to exist. I don't recommend it to anyone. I didn't expect to find so much mess and rooms so bad. I do not understand why it is on this site. You cannot stay in this hotel. I think it should be demolished. I only lived in this place for one night out of five and left without asking for money or explanations. There should be no such hotels. To express in a single word what I saw there, I would say "misery".

Points négatifs: Few parking spaces. In the end it war good. . Thanks to staff at the front desk who got involved

Points positifs: - The location on the edge of the sea. The view from the room was great! - Very friendly staff! They help you with anything you need. - Good breakfast! - Free parking - Tv with lots of channels - At this point i can recommend this hotel for transit (one night). - It's a good value for the money/quality

Points négatifs: - the smell from the hotel lobby from the laundry room in the basement was bad - the bathroom was not very clean - i had to desifenct everything. - a lot of rust also the door was ruined. - you could at least hide the pipes from the boiler / hide it with a plastic mask or something - at the entrance the electric wires are hanging on top of the door - the electric sockets are out of the wall, they are easy to fix with a screwdriver or you can change them because they are not very expensive - the bath fan was noisy, change it...because is so cheap - the loundy was very clean but with a smell of "old hospital".... could you add some fresh parfume when you clean its ?! - add a opaque walls between balconys not to view the neighbors :)

Points positifs: Breakfast was plentiful, catering for all nations, served buffet style. Location was fabulous. Food was very good. The manager & restaurant manager/waiter were most helpful. My room on the top offered the best views in town overlooking the sea. The building/complex is a mixture of original with extensions, not ultra modern but is to my satisfaction because it retains charm & authenticity with complete practicality. All the facilities were clean and the experience of my stay exceeded my expectations.

Points négatifs: One day, when the hotel was busy with travel coaches, a Male staff member had to move his vehicle so i could park my car. In the morning, my front tyre had been deflated, causing me some inconvenience. THIS NEGATIVE ISSUE SHOULD NOT DETRACT FROM THE HOTEL.

Points positifs: Absolument rien si ce n’est la vue

Points négatifs: Chambre EXTRÊMEMENT sale et vieille. Odeur infecte dans la chambre et la salle de bain. Chambre bruyante. Ce type d’hotel ne devrait pas apparaitre sur les sites de location en ligne. Nous avons voyagé 7 jours en Bulgarie en changeant d’hotel chaque soir avec un budget similaire sans jamais avoir vu pareil lieu!!!!

Points positifs: A clean hotel, with friendly staff that are willing to help you with any request. The pool is nice size, and the sunbeds are free of charge. They do have a beach in front of the hotel with (payed) sunbeds but I would recommend other beaches like Krapets.

Points négatifs: They do have a minibar in the room but it is empty.

Points positifs: L’amabilité de l'ensemble du personnel

Points négatifs: Mauvaise ventilation des cuisines

Points positifs: Very close to the sea. Private beach for the hotel guests. Clean pool.Very clean rooms. Breakfast was better then last time. 10+ for the manager!!!

Points positifs: The manager is very nice, he goes out of his way to accomodate guests. The hotel is really confortable with a nice atmosphere, is has everything, beach location, nice pool, nice restaurant with live music every night.

Points négatifs: The staff at the restaurant is very young and a bit disorganized, one night they got our order wrong, we had to wait more than one hour to eat.

Points positifs: The location of the hotel and courtesy of the staff.

Points négatifs: The mattress.

Points positifs: The receptionist was very helpful and friendly who greeted us with a big smile on arrival which is always nice. Rooms were excellent with everything you need, nicely decorated and amazing comfy beds. Breakfast was good with lots of choice.

Points négatifs: The location was not ideal for our party as it was a bit of a walk from the main promenade, with very uneven paths to walk, especially with my elderly mother, and the roads were dark at night. Not the fault of the hotel of course, and would be no problem for a young couple or younger family.

Points positifs: L'emplacement de l'hôtel, sa piscine, sa plage privée, son spa. La gentillesse et l'efficacité du personnel, du manager (Soslan Kokaev) aux femmes de ménage sans oublier l'équipe des jeunes serveurs du restaurant.

Points positifs: The big, clean rooms with sea view, the staff was great and friendly. The beach is in front of the hotel and beside you have in summer the swimming pool next to you. They have nets at balcony doors. The breakfast was simple but correct, with several choices and also a decent price.

Points négatifs: This has nothing to do with the property but the surrounding need a little improvement, maybe in summer it looks better.

Points positifs: Very difficult to review this property. Seriously needs some tender loving care. Very basic bed, pillows and linen. Kitchen facilities lacking in cleanliness. Need hot water in the kitchen sink. We had fun and made the most of the situation. Could be an amazing place. Would happily pay more for a bit more love and care put into the place.

Points négatifs: Time to employ a cleaner to be prepared for new guests. Also time to upgrade the pillows. Could kill someone in a pillow fight.

Points positifs: Everything

Points négatifs: Great disappointment. After waiting for 10-15 min in front of the property and called the owner 4-5 times he finally picked up only to tell us that they did not work! I don't understand why the property is still listed here if it's not working???

Points négatifs: I have booked totally 3 rooms. We were 5 adults and 3 kids. Immediately after booking I called the property and the owner told me that the check-in starts from 15.00 o’clock. I asked if all rooms which I have booked are available (I asked because I saw the comments from other people for this property) and he said YES they are. At about 19.00 o’clock I called the property again to ask about the location and the owner told me “ I am not at home, find other place to sleep!” Then he just blocked my number and I couldn’t call him again. For my reservation I guaranteed with my credit card. At this moment I can not see if they charged me for the overnights which were never existing... I don’t recommend this property at all. Very unpleasant situation. I am very disappointed.

Points négatifs: Rude owner. He refused our check in.

Points positifs: Guest house Botanical garden is situated on main road and have free car parking. Garden in house is arranged very well. Rooms are large and clean. This small hotel is suitable for all time season. I will come again.

Points négatifs: No any points. :)