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But the room was fair enough, clean and plenty of space. Personnel in the other hand were always very nice and helpful in all their possibilities (not very much, to be honest). The hotel is very old, with poor facilities and all stuff in not very good condition. Internet connection was very bad all the time and breakfast wasn't as good as expected.
We were treated, top to bottom, with extraordinary service, kindness and hospitality.
Travel agent in-house was spectacularly helpful. Best hotel in KTM in my opinion. Breakfast was a little heavily weighted toward Indian food for my taste, but fine.
Food was excellent - bedroom wonderful so comfortable and clean Garden area and a entire if spa gym etc all great I'm going back again soon as my number one hotel stay in Nepal
Le personnel de la réception a organisé des vols de dernière minute pour nous à Pokhara sans frais supplémentaires. Le service de chambre était excellent. Le personnel m'a fourni des médicaments quand j'ai souffert d'allergies. Attentionnés et serviables tout au long de notre séjour. Mobilier ancien, les chambres ont besoin d'être modernisées. Portage des bagages n'était pas offert lorsque je suis arrivée, l'un des restaurants et le casino étaient fermés pendant notre séjour.
The hotel is located outside of the city and for me personally that was its biggest advantage. we spent 4 days in kathmandu and its surrounding cities and being all day in polluted, and crowded city, Gokarna offers serenity and peace, comfort and clean, fresh air! i would definately recommend it! the choice for breakfast buffee was poor and certainly not one for a five star resort.
Staff was very friendly. Accomodations and the services were very good. Hotel pool and spa area have been neglected. This was really the only less than satisfactory aspect to our stay
A beautiful, relaxing place to stay. a great place to come back to every day after the noise and hassle of Kathmandu. Quiet and relaxing and lovely, friendly staff.A Real oasis. The only thing we can say is that the food is not quite up to standard in terms of variety. Service and quality of food is excellent, but after a week we were looking for greater variety. Also the air con in our room wasn't working and it took five days to fix, but they did offer a room change.
Very nice hotel, staff was friendly and the golf course beautiful. Charging for Internet was a bit disappointing given the price of the hotel. Also my wife received a facial treatment in which she thought it did not meet her expectations.
Gokarna Forest Resort was a bit outside the city which I actually enjoyed, it was a great escape after the hustle of the day. The staff was very friendly and helpful. The rooms were gorgeous. I loved it!
Staff were VERY helpful Booked our stay at Shiva Guest House in Durbar Square when we arrived, were told that our booking was actually at Shiva Guest House 2, outside of Durbar Square.Roaches in the shower, no hot water, floor was dirty, very dark rooms, children are bellhops.