Hôtels près de Bullring Shopping Centre - Birmingham

Points positifs: Everything. Staff was friendly. Hotel was clean. Location was prefect. Breakfast has a wide selection.

Points négatifs: Nothing

Points positifs: Chambre spacieuse, confortable et bien équipée. Petit déjeuner varié et très bon. Personnel aimable. Très agréable séjour.

Points positifs: Central location ...right next to the Bull Ring (5 min walk) . Staff couldn't do enough to help . Free coffee and tea all day in the lobby . Breakfast was really good . Room was spacious and the kitchen area inc the large fridge excellent. Parking at the nearby NCP was easy and discounted . Would definitely stay again

Points négatifs: Nothing

Points positifs: Location is excellent, rooms are spacious. Quiet hotel.

Points négatifs: The welcome was underwhelming and I felt I was disturbing the receptionist when I arrived. Air conditioning was controlled centrally from reception and no instructions for use lead to a very sticky and uncomfortable first night. Excessive and wasteful use of plastic, for example a plastic water cup wrapped in more plastic in the bathroom. What ever happened to washable glasses? Finally the sink in the bathroom didn't drain..

Points positifs: Great location

Points négatifs: Could have done with 2 chairs very good

Points positifs: Great room in central location.

Points négatifs: Check where best drop off point is, if being dropped off by taxi.

Points positifs: I love the cleanliness. Very clean. Breakfast was wonderful. Facilities was up to date.

Points négatifs: I love everything about the hotel

Points positifs: 2nd time staying and it was just as great as my 1st. Great reception staff, perfectly clean and super convenient to all Shops and transportation. Location is spot on and it will be my place to be when I come back.

Points négatifs: Not one bad thing to point out. Sorry.

Points positifs: There were a few people who were extremely good - Shiela and Maria helped us quite a bit. And Stefanie especially made breakfast even though the breakfast hours were over! These little things made us feel good overall.

Points négatifs: The keys would have to be changed at least twice on all the days. Sometimes they would not work in the lifts (I once was stuck on the 7th Floor for a while and this was a common compliant when we spoke to other guests.), sometimes for the fitness room, and sometimes they didn't work on the rooms. This created an extra issue. The clock in the room had incorrect time. At one time both the coffee machines were not working (we had just checked-in) and the Social calendar in our room was from August (we were there in the first week of September). Some of the staff was rude and patronizing and looked at us as if it was our fault that the keys were not working and would talk to us as if we were tampering with them. We had to call 3-4 times till they could give us the exact location for unloading of our luggage. And so we kept roaming around the area in our car for 30 mins. As per google search, their management has responded to a post from 2014 that their parking charges are 8 pounds.. However it was 10 pounds and they have not updated them. The remote for one TV would keep interfering with the other and every time we changed channels the other one would switch on. Checking-in was also quite inefficient - first she heard my name incorrectly (which is pardonable, but then she gave me an invoice of an entirely different person again). I don't want to assume but I am Indian and the other two guests she had confused me with were also Indian (I am not sure if this was racist). The plates and cutlery in the cabinets were stinking and we had to wash them all over again before using. The location though is quite central in the heart of the city, but it did not seem very safe to me.

Points positifs: Personnel serviable et accueillant Souci de préserver l’environnement Chambre propre et bien équipée Lit confortable Chambre calme Petit déjeuner buffet copieux et varié

Points négatifs: Établissement et emplacement qui peut manquer de charme Check out un peu tôt pour le week-end Pas de prises USB Problème de débit d’eau une fois

Points positifs: Everything about the place my partner was attending an eye clinic and the location to amenities was brilliant

Points négatifs: There was nothing not to like

Points positifs: Excellent location Nice and professional staff Spotless rooms

Points négatifs: Nothing

Points positifs: Magnifique chambre merveilleuse vue magnifique spa !

Points négatifs: They only told us on leaving that we had access to the lounge facilities. This was despite cancelling room service because it wa taking too long. Went without food until 10 pm as we had to go to a show in the evening. What a shame I could have saved a fair bit of money and had a much more enjoyable stay.

Points positifs: Le petit déjeuner

Points négatifs: Impossible de joindre l'hotel par mail. J'ai oublié ma chemise dans la chambre. Impossible de la récupérer. 2 ascenceurs en panne sur 4 => la crise pour le prendre !!!

Points positifs: Easy to get to work and lots of restaurants around

Points négatifs: Our room had a musky odour and for the price I payed didn’t feel the room was worth it. I’ve payed a lot les in hotels and had more comfort

Points positifs: received a nice club room on the top floor. Amazing views, decent size. Excellent breakfast. Friendly and helpful staff. Great location in central Birmingham

Points négatifs: A/C didn‘t work properly. Shower outdated, needs update. 2 out of 4 elevators not working, Wifi maintenance from 10pm-6am.

Points positifs: Great views, beautiful hotel, really comfy bed

Points positifs: Breakfast was good. Excellent choice.

Points négatifs: I was cold during the night. Did use blanket in room but another duvet would have been appreciated.

Points positifs: Breakfast was nice and the pool was very relaxing! love the view from the top window.

Points négatifs: The reception staff were rude and charged me extra than what was said on the website! Nice hotel but not worth the £700 i paid!

Points négatifs: The check out was long for them to check mini bar

Points positifs: Location was idea. Staff very friendly. Room clean and tidy.

Points positifs: Petit déjeuner copieux et raffiné.

Points négatifs: Petit déjeuner : plus de spécialités locales

Points positifs: The breakfast was great. The spa was great. And the beds were comfortable as well as the atmosphere

Points négatifs: The breakfast was great. But sometimes the attitude from the staff threw me off. No smiles no banter, didn’t feel welcomed and seemed like I was annoying the staff.

Points positifs: The decorations in the lobby

Points négatifs: The receptionists could have been a bit more welcoming and friendly.

Points positifs: Location excellent for Broad Street and Brindley Place. Very comfortable room, spacious and choice of pillows. Nice restaurant and bar area, including an outside terrace.

Points négatifs: Breakfast is very expensive. Drinks in the bar are pricey.

Points positifs: The room was very spacious and very clean. We had a nice view with a decently sized bathroom. Staff were extremely friendly from start to finish. The downstairs bar was really nice too.

Points négatifs: The onsite parking was pricey compared to other hotels down the road.

Points positifs: La propreté

Points négatifs: Un peu eloigné du centre, pas de double vitrage aux fenetres donc u peu bruyant avec les travaux à coté de l hotel

Points positifs: It was in the city centre exactly where I wanted it.

Points négatifs: The bedding stunk of being unwashed, the room was a box room, almost suffocating. A member of staff blatantly lied on two occasions for no reason.

Points positifs: A great location for visiting the vibrant City of Birmingham.

Points négatifs: Lift system could have been better!

Points positifs: Room was nice

Points négatifs: Was a little late to check out (5-10 mins) and the staff were rude about it and bluntly refused a late check out

Points positifs: The staff was very helpful. They helped connect to another internet network as the guest one was not working on my laptop.

Points négatifs: The room had an awful smell, the bathroom smelled like mildew/pipes. The room had twin beds. One of them seemed to have through some kind of war campaign. The room was not properly vacuumed as I found things from the previous guest (a pair of glasses... no dirty laundry). As I said above, the internet did not connect. The breakfast was a bit disappointing, but the muffin was edible, the croissants were not.

Points positifs: Food was excellent. They paid special attention to our disabled family

Points négatifs: All ok

Points positifs: The interior design of the hotel was great, the size of the room was excellent value for money. Breakfast was also very good.

Points négatifs: There was a slight damp smell in the bathroom.

Points positifs: Comfortable bed, controllable air con.

Points négatifs: Window very small

Points positifs: Amabilité du personnel Confort Petit déjeuner

Points positifs: Well run hotel, all members if staff are very keen to help when needed. Management were more laid back than front of house staff strangely enough.

Points négatifs: Parking

Points positifs: Location was fantastic for what we needed.

Points négatifs: We arrived at the hilton Sunday afternoon to find they had no running water, Which was not useful as we wanted to shower and get ready before attending a concert that evening. The room was supposed to have a queen size bed but was clearly a standard double! And the fridge was dirty. Not a great stay for just under £100 a night room only! I expected more from a hilton hotel but will probably go back to slightly lower priced hotels!

Points positifs: The hotel is centrally located right next to Brindley Place and the Arena. The staff were all super friendly and helpful.

Points négatifs: When we arrived it turned out that there was no water and clearly hadn’t been for some hours. As it was a Sunday the front of desk staff were having to field everyone coming to check in and there didn’t appear to be management anywhere. As a result our room wasn’t ready and it would have been good to know this prior to arrival. We were offered free drinks and, again, the staff were great but this definitely didn’t help our check in - we were due to go out shortly and couldn’t really get ready properly. When we got back later in the evening I only found out the water was back on because I asked someone on the desk. There was no note under our door to apologise and/ or explain that when we ran the tapes for the first time the water wouldn’t look pretty. Which it didn’t.

Points positifs: Overall I enjoyed the comfort and location of the hotel as we stayed here because we had a concert around the corner. The breakfast is great, many options and a very pleasant place to stay.

Points négatifs: The only slight problems I had were at breakfast, the handles to grab food were used randomly in the sections. I’m a vegetarian and when I went to reach for a handle for hash browns, I witnessed all of them had been used for meat which I found difficult to work with. Also, I don’t know if this is normal but I didn’t exactly like on the morning we had to check out, like an hour before check out the water in the room seemed to have been cut off from the sink, shower and toilet. I did pay for the room until 12pm and at 10am I think I have a right to use the shower or toilet until that time I paid for.

Points positifs: Location. Public areas. Food all lovely and quicker service than some hotels on room service

Points négatifs: Bathroom a little small. No food after 10. Which considering location near to concert venue would have been good. Water went off for several hours on second day so no toilets or washing facilities when we were wanting to get ready for our event - which was the reason for our visit.

Points positifs: Great location. Handy car park. Modern decor. Friendly staff. Good breakfast. Good soundproofing in a busy night time location.

Points négatifs: Room and bathroom were small and bed a little hard.

Points positifs: le quartier des canaux plein de charme avec un aménagement urbain ultra moderne,de superbes bâtiments et restaurants,de très belles promenades au fil de l'eau L'Hotel est impeccable avec un service et des prestations conformes à ce qu'on attend d'un Hilton

Points positifs: Great location

Points négatifs: Very basic room and thought it was very expensive. I’ve had far superior rooms at less than half the price. Other accommodation offers free bottles of water while here £1.50 charge.

Points positifs: Très bien situé, relativement calme, mais un gros effort à faire sur l'informatique à disposition des clients qui est préhistorique et pratiquement inutilisable

Points négatifs: L'agacement de l'un des membres du staff lorsque je lui ai demandé à plusieurs reprises de bien vouloir imprimer pour moi une confirmation de vol car le système informatique à disposition était hors service.

Points positifs: A well located hotel with good standard rooms and service.

Points positifs: Breakfast was excellent and the location was ideal for what we wanted.

Points négatifs: It could have been clearer that Car Parking was in a Multi-Storey and at extra cost.

Points positifs: OK

Points négatifs: Fried Bread

Points positifs: L'accueil, la prise en charge, le confort, propreté, le service.

Points négatifs: L'isolation des fenêtres, il fait froid prêt de la fenêtre, même avec le chauffage au max dans la chambre, surtout le soir.