Hôtels près de Bullring Shopping Centre - Birmingham

Points négatifs: Pour un hotel de ce niveau, il n'est pas normal de ne pas avoir de sèche cheveux à disposition

Points positifs: Magnifique chambre merveilleuse vue magnifique spa !

Points positifs: Luxury and modern styling, lovely lobby, restaurant and classy bar, clean and felt quality, professional and smart staff

Points négatifs: The drunk young italian thug at the bar....... The lack of free satellite tv channels...... Plus the parking that had to be in the NCP around the corner was closed at 11pm when I got back to the hotel!

Points positifs: Excellent service

Points négatifs: Nothing

Points positifs: Well appointed and central location

Points négatifs: However you look at it £170 can get you overnight anywhere

Points positifs: very helpful staff nothing outstanding stood out but it was a very pleasant stay with no problems.

Points négatifs: too much chlorine in the pool and jacuzzi

Points positifs: Late check out at 12.00, which means you can have a lovely lie in

Points négatifs: Unfortunately the temperature was minus 4 degrees and the hotel is not built for cold weather. The rooms were just at a reasonable temperature for someone that doesn't feel the cold too much. The restaurant and lounge area were very cold and whilst the food was excellent, we left as soon as we had finished eating as it was uncomfortable to sit and enjoy.

Points positifs: Easy walk to NIA. Staff always polite & friendly.

Points négatifs: Nothing

Points positifs: Good staff

Points négatifs: Want to charge you for water bottles in room No batteries in remote control Cheap toilet paper For the price you pay you would think the hotel would get all these little points right!

Points positifs: helpful porters at the entrance and the pool.

Points positifs: Excellent facilities Comfortable bed overal good

Points négatifs: We presumed breakfast and car parking was included in the price as it was the previouse year and cheaper then.

Points positifs: Dining room staff excellent all staff very helpful

Points négatifs: Telephoned to change from one room to two. This had not happened on checking in. However we were accommodated a room each and next to each other which was great

Points positifs: Location, clean , modern, wifi free

Points négatifs: Breakfast was fry up City, poor selection of fruit, yoghurt

Points positifs: Nice spacious rooms,excelent location,check staff were friendly and efficient.

Points négatifs: Breakfast was cold,poor choice and very expensive,the staff at breakfast were either hungover or on mogodam,go weatherspoons.

Points positifs: Didn't stay at Mint Hotel - stayed at City Inn, birmingham

Points négatifs: Bed really uncomfortable

Points positifs: location

Points négatifs: charging additional for breakfast. small rations for in room coffe making.

Points positifs: The room was very clean and very well equipped. The location of the Hotel was also very central and convenient for the city centre.

Points positifs: The room was tastefully decorated and the location was awesome

Points positifs: Propreté impeccable de la chambre

Points négatifs: Chambre un peu petite et hôtel pas suffisamment central

Points positifs: Excellent hotel, with everything you need near by. The pubs clubs and restaurants were only 3 min walk away. A superb hotel to stay in.

Points positifs: everything!was a great stay

Points positifs: Moderne, calme, acces internet gratuit depuis les chambres

Points négatifs: le petit dej n'etait pas inclus dans le prix (eleve)

Points positifs: situation

Points négatifs: service très désorganisé, chambre pas faite alors qu'on a recu la clé,malgré plainte chambre toujours pas faite apré 5h,oubli de facturer un repas , pas de papier wc dans toilette rez de chaussée

Points positifs: the easyness it was to get to the NIA and broad street.

Points négatifs: it was quite hot in the room and found it difficult to turn the heating down.

Points positifs: Very quiet room, very comfortable bed & seating. Tea & coffee facilities well stocked.

Points négatifs: Check-in was very poor, slow - with a queue from desk to entrance. Staff approach seemed rather too casual. Bedroom was quite clean but had to remove some litter from floor.

Points positifs: Bien situé La chambre était de taille moyenne

Points négatifs: La télévision ne marchait pas Lit trop confortable

Points négatifs: Le lit

Points positifs: Le lit était très confortable et j'ai apprécié la vue du 9ème étage.

Points négatifs: Le personnel de nettoyage n'a pas été frappé avant d'entrer dans la chambre. La chambre était mal décorée.

Points positifs: The night porter, maintenance and Breakfast staff were polite and friendly and the breakfast was good.

Points négatifs: Reception on arrival were very miserable, mini bar was warm, room card kept cancelling. The hotel was fully booked with Christmas parties so some very loud brash people.

Points positifs: Location was great. Staff in general were well mannered. Up to 18 floors. Has a gym, but didn't get to see it. Well sized rooms also. Shoe machines on the floors along with ice.

Points négatifs: I have to say I love the Raddison blu brand but this will now be the 1st of two lower than average reviews I'll be writing. First of all I felt lucky and a little excited to get a good deal of £88 per night (with breakfast) as apposed to the £150-£170 most sites were advertising (including Raddison blu on their club Carlson membership site). It started with the arrival with my colleague, a small lobby for the size of the hotel. No one there at first but they came out seconds later so it wasn't too much of a problem. We explained to the front desk that I had booked the rooms for two of us, but rather than looking it was assumed it would be under separate names. Could have been my fault so I'll let that go. We then both checked in, only to find that both rooms were under my name. This was done quite fast, which was good and we were sent on our way with a brief explanation about the breakfast in the morning. Missed the offers that were on hand and not valid at check-in so no upsell. Had they asked we would have taken one of the offers. I did show my club Carlson card and asked if there was anyway of upgrading as to which she said "I'm afraid not as the hotel is fully booked". Which was understandable (remember this part!). I was getting myself together at the reception desk, at which she thanked me. She then thanked me again and gave me a look to say do that somewhere else! I looked around and saw a queue behind me, which I was surprised as there was no one there when we arrived. I apologised when I left the desk but left with a slightly sour taste in my mouth. I then went to my room which smelt of cigarettes. I wasn't sure whether someone was taking a chance on smoking in their room or it was a stench in the actual room. The carpet had stains that seemed well embedded (my colleagues room looked as though blood had been engraved into the carpet with stains too!), the tv had very poor reception (so that was the Brits out of the window). Bathroom was a good size and clean, so was the room in general. But lacked any homely or business feel.

Points positifs: I was passed out drunk in my room after a somewhat heated exchange wit my partner. She for reasons only known to whatever deity you pretend to pray to elected to come over. This was an excellent choice assisted by the staff of the Radisson blu hotel.

Points négatifs: I have to use a key card to access my floor, its a layer of security that is utterly redundant.

Points positifs: Location and the views from the room (stayed on the 15th floor). Cleanliness of the rooms (althought there was quite alot of dust under the luggage rack in the room) and the hotel in general, it is obviously well looked after. However no newspaper was delivered to my room as requested.

Points négatifs: Staff are not particularly efficient. At check in, we checked into 2 rooms, one at 1pm and the other at 10pm. Having told the receptionist that we had already checked into a room earlier on in the day she still proceeded to spend the next 5 minutes telling us about breakfast, spa facilities, the gym etc. which we had already heard when we checked into the first room. When we checked into the first room, the receptionsist could not find the booking, even though we tried on numerous occasions to give him our booking conformation with the booking number on it. At breakfast, had eated the rest of our breakfast and were still waiting for 2 fried eggs.

Points positifs: We enjoyed the view from our 6th floor room, it was above the traffic so it was very quiet, hotel quiet too even though it was busy, staff were very pleasant and polite.

Points négatifs: Chair in our room was very wobbley, asked for aioli (on the menu) with our chips but got tartare sauce (in the bar), would have appreciated more pillows.

Points positifs: Nice Windows and views to the city

Points négatifs: non

Points positifs: Room was spacious and bed comfortable

Points positifs: Excellent petit déjeuner buffet

Points négatifs: trop bruyant

Points positifs: Chambre "Business" vraiment attractive, de nombreux services offerts avec ( Sauna, gymnase, internet haut débit, déjeuner, robe de bain... )

Points négatifs: Bar peu éclairé

Points positifs: Le restaurant Filini

Points négatifs: Very low quality of service!!! Le service est pitoyable pour un hôtel de ce standing et à ce prix.Vous devez demander 3 fois la même chose à la réception et ce n'est toute de même pas fait (exemple : machine nespresso cassée, serviettes propres...).

Points positifs: proximité du centre ville ; confort ; parking

Points positifs: proximité de l'hotel du centre ville, commerce, des clubs...

Points positifs: Very modern hotel, stylish and very comfortable beds, superb views of the city from the room, and central to all attractions, perfect location for theatre goers

Points positifs: staff very helpful and friendly,hotel clean and nicely decorated,rooms very nice,good sizeed bathroom

Points positifs: apart from the below mentioned the hotel was amazing and we would recomend it without hesitation to anyone. the front of house staff were very good and helpful. I work in customer service myself and it was nice for someone to 'go the extra mile' for me.

Points négatifs: we ordered a double room. when we got to the room it was a twin. i approached the recption and the helpful lady told me there were no other double rooms but house keeping would go up and push beds together and re make. when we got back after the night out it had not been done.i asked the same girl in the morning who apologised and compensated me which was a very nice gesture.

Points positifs: Tout était parfait. Emplacement , chambres , personnel

Points négatifs: Barre

Points positifs: Breakfast fabulous

Points négatifs: Price of drinks far too expensive compared to other hotels Had a lunchtime ham sandwich No butter ,? Insufficient seating for breakfast to accommodate customers Had to wait for a seat and then oobtain extra chairs from different parts of restaurant hence food was cold

Points positifs: Comfortable room and friendly staff

Points négatifs: 11am check out time. Difference of opinion between day and night staff on check out times

Points positifs: Breakfast! Great selection at the buffet style breakfast bar.

Points positifs: Bar was lovely and cosy feel to the whole place. Friendly staff who dealt with everything well! Good breakfast!

Points négatifs: Beds a little on hard side but comfy enough for a short stay.

Points positifs: The hotel had a pretty good location, fairly central to the city and shops. I was literally a few minutes from where I needed to be.

Points négatifs: The room was very cold in the morning however it did snow over night and the beds were not partically spacious

Points positifs: For the price, I would have expected more. It was clean and basic.

Points positifs: The whole package, from the staff to the great accommodation.

Points négatifs: Just one very small thing, at breakfast, the plates weren't warmed so breakfast was cold before it got to the table.

Points positifs: On a cold winters night it was very very close to the bar we were going to that evening and it was close to local shops and supermarket!

Points négatifs: Staff were extremely unwelcoming and not usefull in the slightest

Points positifs: the heating,as it was very cold in birmingham city that day we was their

Points négatifs: no where to park!!!!!!!!!!!!!!!!!!!!!

Points positifs: Proximité du centre ville et disponibilité du personnel

Points positifs: Tès proche du centre ville et de la gare

Points positifs: The room was very clean and well presented and very quiet. Coffee & Tea available.

Points négatifs: I did not like the Hotel policy of requiring a deposit if you were going to use any of the facilities.For example we had dinner in the restaurant but I was not allowed to charge it to my room because I had not paid a deposit when I booked in. I paid cash. It is a minor irritation but a silly policy.

Points positifs: personnel agréable , buffet peit déjeuner copieux et varié type international , personnel acceuillant , tres bien situé à 10 minutes à pied de la gare et du tres grand centre commercial . Et aussi tres proche ( 5 mn ) du quartier historique

Points négatifs: tous les services télé et internet payants , wifi uniquementr gratuite dans le hall ou la salle à manger

Points positifs: Hôtel moderne ,neuf,décoré avec gout,très confortable,disposant d'un parking,très bien situé dans un quartier calme à proximité du centre ville.

Points négatifs: L'aide aux malvoyants dans l'ascenseur (commentaires accompagnant l'ouverture et la fermeture des portes) est très sonore et s'entend de la chambre proche de l'ascenseur.

Points positifs: Nice and friendly receptionists

Points négatifs: I choose the hotel because Internet should be available. That turned out to be the case only in the first floor, not in my room.

Points positifs: accueil courtois

Points négatifs: un peu plus loin de l'ICC qu'annoncé (15 min de marche)

Points positifs: Overall great value for money, great size room, very spacious, extremely comfortable bed, good facilities in the rooms and a fantastic breakfast. We considered our room was very quiet for a very busy city centre location (right in the hub of the night life) and we found the staff very polite & friendly. For our annual Christmas stop-over in Birmingham this could possibly be our new favourite!

Points négatifs: The only minor improvement in the room would be to have the toilet incorporated into the bathroom instead of being in a separate smaller room.

Points positifs: The size of the room and comfortable bed.

Points négatifs: We only stayed one night!

Points positifs: I thought the food was good in the restaurant

Points négatifs: I booked into the room at 11am but when retruning to the hotel at 6pm was told my room had been taken. An alternative was provided within an hour. However the TV didnt work in the room.

Points positifs: It was close to the things we wanted to see and do. It was also very comfortable.

Points positifs: The staff - friendly, helpful and very gard working.

Points négatifs: Personally would not classify it as a 4 star hotel - even at the "Bonus" price of £140 it was overpriced. Then to add insult to inhury theres a £13 Car Park fee on top - should be ashamed of yourselves.

Points positifs: Great location with parking.Breakfast very good.Staff very attentive.

Points négatifs: Both lifts were out of order.

Points positifs: Le design de la chambre

Points positifs: Equipement de la chambre et de la salle de bain, propreté, personnel professionnel.

Points positifs: Accueil, qualité du service, situation géographique.

Points positifs: Rapport qualite prix, bien situe accecible aux divers sites a visiter

Points négatifs: on devrait identifier que c est un bon 20 minutes de marche de la sation de train ca eviterait de chercher avec nos bagaes et recommender deprendre un taxi ca cout 8$

Points positifs: Average Novotel standards

Points négatifs: Too much noise in the evenings, the internet link did not work despite it being free of charge for an executive room, and there was no room in the hotel car park. Guests should be aware that the (expensive) hotel car park has limited space and is operated on a ' first come first served basis'.

Points positifs: Très bien situé, agréable, bien isolé des bruits de la rue, personnel très gentils

Points positifs: chambre spacieuse - petit déjeuner copieux

Points négatifs: supplément demandé pour acces internet, chaînes télévisées